SOW.pdf

STATEMENT OF WORK

A. DESCRIPTION OF WORK: The Test Examiner shall furnish a minimum service for one unit, which will be the conducting of testing services and other duties in the agreement, for a maximum of 624 hours per fiscal year.

The TCO/ATCO/ITCO will determine when services under this agreement will be required and will make calls for the services. “Calls for services” is defined as the notification to the contractor that an appropriate number of tests are scheduled for a future date. Such notification must be made at least 24 hours in advance. Calls will be informal and may be in writing, by telephone, or other means of available communication. A list of the names of officials authorized to make calls for services will be provided to the contractor. A standing call for services is hereby established as Monday-Friday, excluding legal holidays and Air Force Family Days. The TCO/ATCO/ITCO will provide at least 24 hours’ notice to the contractor if services are not required on a particular day. Except in the case of unexpected illness or other emergency, the contractor will provide 24 hours’ notice of inability to provide service.

Such instances are expected not to exceed 3 absences during the course of the contract. Individual will not be paid for absences. Contractor will be provided access to the base (if required), and the Government will provide all necessary equipment to conduct the work. Government provided equipment includes furnished office space, computer hardware and software to fulfill duties, office supplies and equipment. Contractor shall not subcontract any portion of this Statement of Work to another individual.

B. SUMMARY: (a) Perform the duties and responsibilities applicable to test examination procedures as specified in the Air University Test Control Facility Guide and those duties and responsibilities for all other test administration germane to the Testing Program. This includes all paper and computer based testing for programs such as AU, CDCs, and other tests within the Testing Program. Adhering to testing instructions and test security is paramount. (b) Provide services, perform duties, and be responsible for administering all other testing provided by the Testing Section in accordance with the policies applicable to each of those tests. Such tests may include make-up tests constructed by faculty of the various contracted institutions. (c) Process test receipts in AFAEMS and notify corresponding examinees for special order tests, AU tests, and other tests within 1 duty day of receipt.

Explain the need for expeditious testing and return of special order tests. (d) Return answer sheets/tests to the appropriate scoring agency within prevailing time constraints per the shipping/transmitting requirements. Packaging and shipment procedures shall be in accordance with the respective agency/TCO/ATCO/ITCO. (e) Insure accurate processing of test results within one duty day of receipt. (f) Inventory all tests daily, weekly, and monthly. Destroy tests quarterly or as required by the appropriate agency/TCO/ATCO/ITCO. (g) Notify the TCO/ATCO/ITCO if the testing room(s) is/are not adequately lit, heated, quiet, or if any other deficiency exists that would make testing difficult. Insure all lights are turned off, electrical appliances are turned off, and doors and windows are closed and locked at the end of scheduled testing periods. Assure testing desks and/or tables and chairs are clean and arranged neatly and that any litter produced during testing is picked up prior to departing the center. Be responsible for all keys issued to him/her and shall pay for replacement of keys and/or installation of locks if the occurrence of lost keys presents itself. Report any damage to equipment used in the Testing Room(s) to the TCO/ATCO/ITCO immediately. (h) Assist the TCO/ATCO/ITCO in preparation for and participation in official inspections and Staff Assistance Visits. (i) Fully comply at all times with those items listed on the AU Annual Revalidation Report.

(j) The contractor will provide typing as required and/or computer input as appropriate. (k) Shall comply with the installation’s safety and security requirements applicable to the Testing Section facilities and equipment.

(l) Contractor will submit invoices on a monthly basis for the portion of the services rendered for the period. A unit of service is defined as 4 hours. The contractor will test walk-ins or other unscheduled examinees, but one unit of service will normally not contain more than 15 tests.

C. JOB QUALIFICATIONS: (a) It is preferred the Contractor have at least six (6) months experience in a military educational setting. (b) Computer application skills are desirable. (c) A personal security investigations may be grounds for immediate termination of the agreement. As stated in the Air University Test Control Facility Guide, (a) any compromise of test material includes unauthorized possession of test content or manipulating test dates on electronic exams and are violations of regulations punishable under applicable civil penalties. (b) Test Examiners must possess unquestionable integrity, maturity, ability to maintain test security, a good speaking voice, the ability to handle a group of examinees effectively and should have training and experience in test administration.

Acronym List AFAEMS Air Force Automated Education Management System AU Air University ATCO Alternate Test Control Officer CDC Career Development Course DANTES Defense Activity for Non-Traditional Education Support ITCO Interim Test Control Officer TCO Test Control Officer