Atch_1_PWS.pdf

January 2016 Attachment #1 FA4626-16-R-0026

PERFORMANCE WORK STATEMENT

Non-Personal Services Contract for Education Advisor

1. DESCRIPTION OF SERVICES: Non-personal services in support of U.S. Air Force voluntary off-duty education program to include providing academic advisement, information, and guidance plus preparation of documents associated with the services provided. The service provider shall coordinate with the Education Center staff and shall be adaptable and flexible to assisting with other educational administrative duties as identified during normal operations.

2. QUALIFICATIONS: A baccalaureate degree from a regionally/nationally accredited college or university required. Excellent customer service skills and verbal communication skills are essential.

Knowledge of and experience with Air Force terminology, office procedures, and education programs plus familiarity/facility with Microsoft Word, Outlook, PowerPoint, Excel, Publisher and Access is required. Resumes must be submitted with proposal.

3. WORK HOURS/DAYS: Normal work hours are established at a minimum 4 hours daily;

minimum 16 hours per week will be worked. Hours will not be worked on federal holidays or when the office is closed or outside the normal work hours of 0730-1630 M-F. Hours may be scheduled to cover the 1100-1300 designated lunch period, Monday through Friday. Exact days and times of services will be jointly determined by contractor and government in advance and may be modified by mutual agreement according to changing program needs. See section 6 for scheduling of leave.

4. GUIDELINES: All tasks shall be accomplished in accordance with AFI 36-2649 and all other pertinent Air Force, Air Force Global Strike Command, DANTES, and local policies and publications.

Contractor will have read AFI 36-2649 and will become thoroughly familiar with the CCAF Handbook and Counselors Guide, the Education Services Manual, as well as all on-base schools and degree programs, no later than the first month of employment. The AFIs will be made available upon request (available through on-line reference material). The handbook, guide and school catalogs are available in the BTES office. Maintains a by-name and date record showing advisement or counseling sessions conducted and submits in person to the ETC or designee at the Education Center, along with the invoice at the end of each month. Contractor will be paid on a monthly basis by EFT in WAWF upon submission and certifications of the invoice. Contractor must submit a monthly invoice with documentation of hours worked within the fifth day of the following month.

5. CRIMINAL HISTORY BACKGROUND CHECKS: In accordance with the requirements of DoD Instruction 1402.5, Criminal History Background Checks of Individuals in Child Care Services, the vendor must submit to all requirements necessary for completion of national, state, and local law enforcement agency background checks. Vendor must complete DD Form 2870, Authorization for Disclosure of Medical or Dental Information and sign a Background Check Requirement and Authorization memorandum to initiate a criminal history background check that includes:

a. FBI Check: checks fingerprints.

b. State Criminal History Repository Check: searches of sex crimes, an offense involving a child victim, a drug felony, or a violent crime.

c. Installation Record Check (IRC): includes, at a minimum: police (base and/or military police, security office, criminal investigators, or local law enforcement) local check, Drug and Alcohol Program, Family Housing, Medical Treatment Facility for Family Advocacy Program Service

Central Registry records, mental health records, and any other record checks as appropriate to the extent permitted by law.

(1) The background check must go through the following Malmstrom agencies: Family

Housing, Mental Health, Family Advocacy, OSI and Security Forces.

(2) The ETC or designee will receive the background check results and make a final decision to accept or reject the findings of the investigation. The vendor has the right to request a copy of the background report by contacting the 341 FSS, Security Manager.

Note: If an investigation has been done within the past 5 years, and the vendor can provide proof, no other investigation is needed. However, the 341 FSS has the right to request a more current investigation. Vendor will work prior to completion of the investigation under close supervision by an approved (i.e., completed investigation with no findings) member of the staff until the investigation has been closed.

(3) Questionable data obtained as a result of the background check may be grounds for termination of the contract.

6. SECURITY REQUIREMENTS FOR UNCLASSIFIED CONTRACTS

a. Computer Access. Employee must meet all necessary requirements for base LAN computer access and must complete periodic training as required, i.e. “Information Protection”.

b. Security Training. The ETC or designee ensures all contractor employees receive initial and recurring security education training from the sponsoring agency’s security manager. Training must be conducted IAW DOD 5200.1-R, Information Security Program Regulation, and AFI 31- 401, "Information Security Program Management". Contractor personnel who work in Air Force controlled/restricted areas must be trained IAW AFI 31- 101, The Air Force Installation Security Program.

c. Pass and Identification Items. The ETC or designee shall ensure the pass and identification items required for contract performance are obtained for employees and non-government owned vehicles.

d. Returning Identification Media. The contractor shall return all identification media, including CAC prior to departure for any reason upon contract expiration; e.g. terminated for cause, retirement, etc.

e. Traffic Laws. The contractor shall comply with base traffic regulations.

f. Weapons, Firearms, and Ammunition. Contractor is prohibited from possessing weapons, firearms, or ammunition, on themselves or within their contractor-owned vehicle or privately owned vehicle while on Malmstrom AFB.

g. For Official Use Only (FOUO). The contractor shall comply with DoD 5400-7-R, Chapter 4, DoD Freedom of Information Act (FOIA) Program, requirements. This regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding FOUO material.

h. Reporting Requirements. Contractor personnel shall report to an appropriate authority any information or circumstances of which they are aware may pose a threat to the security of DOD personnel, contractor personnel, resources, and classified or unclassified defense information.

Contractor employees shall be briefed by their immediate supervisor upon initial on-base assignment.

i. Physical Security. The contractor shall be responsible for safeguarding all government property and controlled forms provided for contractor use. At the end of each work period, all government facilities, equipment, and materials shall be secured.

j. Key Control. The contractor shall establish and implement methods of making sure all keys issued to the contractor by the Government are not lost or misplaced and are not used by unauthorized persons. The contractor shall not duplicate any keys issued by the government.

(1) The contractor shall immediately report to the Facility Manager or Program Manager any occurrences of lost or duplicated keys.

(2) In the event keys, other than master keys, are lost or duplicated, the contractor may be required, upon written direction of the contracting officer, to re-key or replace the affected lock or locks without cost to the government. The government may, however, at its option, replace the affected lock or locks or perform re-keying and deduct the cost of such from the monthly payment due the contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the government and the total cost deducted from the monthly payment due the contractor.

(3) The contractor shall prohibit the use of keys, issued by the government, by any persons other than the contractor’s employees and the opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in performance of contract work requirements in those areas.

7. SPECIAL REQUIREMENT: Contractor must inform the ETC or designee of anticipated absence from a scheduled day at least 24 hours prior to scheduled absence except in emergency situations. Non-emergency leave of 1 week or more must be scheduled with the ETC or designee at least 2 weeks in advance and may not exceed two weeks at a time with a maximum of 4 weeks in one fiscal year. Leave will not be scheduled 2 weeks prior to the beginning of on base college registration periods or while one or more Education Technician or Guidance Counselors are absent.

8. GOVERNMENT-FURNISHED PROPERTY/SERVICES:

a. Government-Furnished Property: The Government will provide office space with a desk, chair, computer, printer, filing cabinets, bookcases, phone, expendable office supplies and other items deemed necessary to perform services described in this PWS (Appendix A).

b. Government-Furnished Services: Government-furnished services include services provided by

Government activities as well as contracted services.

(1) All reasonable quantities of utilities will be made available from existing utilities to the Contractor without charge.

(2) The government will provide law enforcement, fire protection, and security.

(3) The government will provide emergency medical treatment for vendor personnel.

Treatment will be at the Contractor’s expense.

9. SPECIFIC TASKS:

a. Advises active duty AF personnel on all programs available through voluntary off-duty education, the Community College of the Air Force (CCAF), Defense Activity for Non-Traditional Education Support (DANTES), AF Institute of Advanced Distributive Learning (AFIADL), officer accession programs and other educational support programs as required by the BTES Team Leader/ETC. Keeps the ETC or designee current on all program and catalog changes and advises affected students within 3 business days.

b. Advises AF personnel of Professional Military Education (PME) such as SNCOA, SOS, AFIT, ACSC, AWC programs available for enlisted personnel and officers by correspondence, in residence or seminar format and assists them in registering for appropriate programs.

c. Provides information and required forms to prospective applicants of specialized AF programs to include (but not necessarily limited to): AFELA Permissive/Non-permissive TDY, AECP, NECP, LEAD, SOAR, AFROTC/ASCP, POC-ERP, and OTS. Performs preliminary check for accuracy and completion of application package. Refers applicants to BTES education counselor for final check of package prior to mailing.

d. Provides information regarding Air Force tuition assistance, VA education benefits, federal financial assistance programs, local scholarships, and grants to all eligible personnel. Approving and processes AF TA forms via the AFAEMS software program.

e. Refers students to the appropriate academic institution representative for registration and enrollment in courses or programs that pertain to their education goals.

f. Must be thoroughly familiar with the DANTES test program and advises students of DANTES tests that are applicable to their programs of study.

g. Assists students in changing education level codes by preparing appropriate correspondence, forms, and academic documentation required to update individual personnel records with their current educational status. After document verification by the ETC or designee, forwards information to the appropriate agency via mail, fax, or computer, as available.

h. Conducts follow-up activities (phone calls, mail-outs, emails) to ensure individual student educational objectives are being met.

i. Responsible for preparing all necessary correspondence and forms and maintains related records and logs required to support all aspects of job tasks. Also maintains statistical data as required by the ETC or designee and assists with reports and other administrative tasks as requested.

j. Plans and executes semiannual CCAF graduation ceremonies. Provides ETC or designee with detailed timeline of graduation-related activities at least 3 months in advance of graduation dates.

Provides weekly updates via checklists and email up to the day of the ceremony. Performs administrative follow-up including thank you letters and an after-action report.

k. Uses the Air Force Automated Education Management System (AFAEMS) to maintain individual student records.

l. Helps out/or covers at the front desk with walk-in and phone customers as needed.

m. Assists with publishing the quarterly Education Newsletter, updating brochures as needed, and maintaining the local BTES web site.

n. Assists with Education and Training Fair and on-base seminars. Assists the BTES with the necessary logistics (classrooms, material support, etc) to conduct the on-base seminars.

o. Assists with accounting spreadsheet entries, TA form verifications, monthly metrics, publicity materials, survey collection and compilation, filing and other program-related administrative work as needed.

10. GLOSSARY OF TERMS: Commonly used military and education-related acronyms, abbreviations and definitions with which contractor must be familiar:

ACSC Air Command and Staff College (required PME for AF Majors) AECP Airman Enlisted Commissioning Program AF Air Force AFAEMS Air Force Automated Education Management System AFELA Air Force Educational Leave of Absence AFI Air Force Instruction AFIADL AF Institute of Advanced Distributed Learning AFIT Air Force Institute of Technology AFROTC Air Force Reserve Officer Training Corps ASCP Airmen Scholarship and Commissioning Program AWC Air War College (required PME for AF Lt Colonels) BTES Base Training and Education Services CCAF Community College of the Air Force DANTES Defense Activity for Non-Traditional Education Support ETC Education & Training Chief FOIA Freedom of Information Act FOUO For Official Use Only LAN Local Area Network LEAD Leaders Encouraging Airman Development (for AFA or AFA Prep School) NECP Air Force Nurse Enlisted Commissioning Program OTS Officer Training School (requires completed 4 year degree) PME Professional Military Education POC-ERP Professional Officer Course-Early Release Program (requires 2ys college) SNCOA Senior Noncommissioned Officers Academy SOAR Scholarships for Outstanding Airmen to ROTC SOS Squadron Officers School (required PME for AF Captains) TA Tuition Assistance (military) TDY Temporary Duty (involves official orders sending the person elsewhere) VA Veterans Administration

Appendix A. Government Furnished Property

Education Center Bldg 1240

GOVERNMENT FURNISHED

PROPERTY

SERIAL

NUMBER QTY LOCATION COST

Room Desk NNSN 1 100A $600.00 Desk Chair NNSN 1 100A $200.00 Customer Chair NNSN 1 100A $200.00 Telephone NNSN 1 100A $150.00 Computer - Desktop 2UA0311MS6 1 100A $785.00

Total $1,935.00

I certify that the above inventory is correct and represents all government property within my work center. I understand no property may be added or deleted from this list without proper documentation and coordination with the Government Property Custodian.

Signature: __________________Date:______________

6. SECURITY REQUIREMENTS FOR UNCLASSIFIED CONTRACTS