MDG LINEN PWS 18 Apr 22.pdf

PERFORMANCE WORK STATEMENT

Dated 18 April 2022

Medical Linen Rental/Laundry Services

509th Medical Group

1. GENERAL

1.1. Background. The 509th Medical Group requires bulk weekly linen rental/linen cleaning services for the Medical Treatment Facilities.

1.2. Scope. It is expressly agreed and understood that this agreement is for non-personal services. The Contractor shall furnish all personnel, equipment, transportation, supplies, and supervision, except as specified herein as Government furnished, to provide bulk laundry services as specified herein, including pickup and delivery. This agreement includes all functions, tasks, and responsibilities normally inherent in a hospital laundry facility. The

Contractor should maintain a system of records to control and account for all work performed.

All work under this agreement shall be accomplished in accordance with current (a) The Joint

Commission (TJC) standards, (b) the Center for Disease Control and Prevention’s Guidelines for

Environmental Infection Control in Health-Care Facilities, (c) Occupational Safety and Health

Administration standards, (d) Meets or exceeds Healthcare Laundry Accreditation Council

(HLAC), and (e) any other applicable Federal, State and local regulations and guidelines.

Performance shall be in accordance with the scope of this Performance Work Statement (PWS) and other specifications or provisions of the agreement. Linen services are considered a mission essential function and an essential contractor service.

1.3. Period of Performance (POP). The POP is up to five years from date of agreement award.

1.4 Personnel.

1.4.1. The Contractor shall provide a point of contact (POC) that shall be responsible for performance of the work. The name of this person and an alternate who shall act for the

Contractor when the primary is absent.

1.4.1.2. The POC and the alternate shall have full authority to act on behalf of the Contractor on all matters relating to the daily operation of this agreement.

1.4.1.3. The POC and alternate must be able to read, write, speak, and understand English well enough to satisfy all agreement performance requirements.

1.4.1.4. The agreement POC and alternate shall be available during normal duty hours

1.4.1.5 Contractor personnel shall present a neat appearance and must be recognizable as an employee of the Contractor. The Contractor shall wear distinctive clothing bearing the name of the company or wear appropriate badges or identification tags which contain the company name.

1.4.1.6. Security Requirements. Unaccompanied access to the MTF is not authorized without written consent from Government personnel.

1.4.1.7. Agreement Employee Training. Contractor employees shall be trained in accordance with all Federal, State, and local laws and regulations. The Contractor shall maintain current personnel certification, training, and licensing records for employee requirements specified in this PWS.

1.4.1.8. Health Certificate and Physical Examinations and Immunizations – The Contractor shall ensure that employees working under the provisions of this agreement have an immunization screening before the start date and annually as required by law and regulations to include but not limited to: Measles, Mumps, Rubella, Chicken Pox (Varicella), and annual seasonal influenza.

Hepatitis B vaccination, post exposure prophylaxis for high risk exposure is mandatory per

Occupational Safety & Health Agency (OSHA) Blood borne Pathogen Regulation, 29 Code of

Federal Regulations (CFR) 1910.1030. The Contractor shall offer the employees the Hepatitis B vaccinations as well as post exposure prophylaxis for high-risk exposure (Human

Immunodeficiency Virus (HIV) medication) per current guidelines of OSHA Blood Borne

Standard 29 CFR 1910.1030. All employees also shall have initial and annual Tuberculosis (TB) screening. Employees with positive tuberculin reactions shall have documentation of chest x-ray results not older than 12 months. Chest x-ray retesting of positive tuberculin reactors shall be required every 12 months or as needed if symptomatic. The Contractor is responsible for the cost of all vaccines and medications.

1.4.1.9. Contractor personnel shall comply with all Privacy of Protected Health Information standards.

1.5. Contractor Laundry Facilities.

1.5.1. The laundry facility shall meet or exceed HLAC cleaning requirements or be certified within 3-months of agreement award and maintain that certification throughout the term of the agreement.

1.5.2. Functional separation of clean and soiled laundry areas shall be maintained at all times.

1.5.3. The ventilation system shall include adequate intake, filtration, exchange rate, and exhaust in accordance with local, state, and federal regulations.

1.5.4. Contractor Facility Visits. The requirement owner may at times request to visit the facility to observe and review procedures utilized by the contractor.

1.6 Contingency Plans. The Contractor shall notify the MTF of any event that jeopardizes performance under this agreement.

1.7. Exposure Control Plan. The Contractor shall have an Exposure Control Plan that meets

OSHA blood borne exposure control plan standards in accordance with 29 CFR 1910.1030.

1.8. Health and Safety Plan. The Contractor shall have a health and safety plan IAW required law and regulations.

1.9. Post Award Conferences and Periodic Progress Meetings. The Contractor may be required to attend administrative and coordination meetings, pre-performance conferences, etc.

1.10. Hours of Operation.

1.10.1. Normal Hours. The contractor shall provide core service between the hours of 0730-1630 on Monday through Friday. The Contractor shall not be required to provide linen pickup services on Federal holidays in the event a scheduled pickup falls on a Federal holiday, the Contractor shall coordinate and reschedule the pickup with the facility prior to the holiday or within two work days following the holiday. The rescheduling of the pickup shall be agreed upon with consideration given to the holding time limitations for linen at a given location. All rescheduled holiday collections shall be accomplished in addition to all normal collections for that day at no additional cost to the Government. Exceptions to the regular hours of operation are detailed in subsequent sections of this PWS. The performance of other work requirements shall be accomplished within the Government’s regular working hours unless the specific work requirement specified herein necessitates otherwise. Any work outside Government regular working hours should be coordinated with the MTF. Pick-up and delivery schedules will be in accordance with Exhibit B.

1.10.2. Recognized Holidays: The following are recognized United States (US) holidays

(https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/). If a holiday falls on a weekend, the Government will have an observed day off on the Friday preceding or Monday following:

New Year's Day, 1 January

Martin Luther King's Birthday, 3rd Monday in January

President's Day, 3rd Monday in February

Memorial Day, Last Monday in May

Juneteenth, 19 June

Independence Day, 4 July

Labor Day, First Monday in September

Columbus Day, 2nd Monday in October

Veterans Day, 11 November

Thanksgiving Day, 4th Thursday in November

Christmas Day, 25 December

1.11. Inclement Weather Schedule. Linen shall be collected as scheduled during periods of inclement weather unless specific approval to delay collections is requested by the Contractor and received from the MTF. Such approval will normally be granted only in cases of particularly severe weather, such a heavy snow, tornado, etc.

https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/

1.12. Missed Pickups. The rescheduling of missed pickups shall be agreed upon with consideration given to the holding time limitations for linen at a given location. Contractor shall also notify the MTF of missed pickups caused by Government delay within 24 hours, or next duty day.

1.13. Service Interruptions. If any scheduled linen removal services must be discontinued, even temporarily, the Contractor shall notify the MTF, verbally and in writing or email as soon as possible before, but not less than 1 hour before known interruption of scheduled services. If the discontinued service is due to an emergency breakdown, the Contractor shall notify the MTF, as soon as practicable. The rescheduling of missed pickups shall be agreed upon with consideration given to the holding time limitations for linen at a given location.

1.14. Installation Access and General Protection/Security Policy.

1.14.1. In-processing Requirements. Contractors are prohibited from performing services under this agreement absent compliance with the in-processing requirements set forth below.

1.14.2. Unscheduled Gate Closures: As determined by the Security Police, gate closures may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges. Work scheduled not accomplished because of base closure due to weather, exercise, or actual alert will be accomplished as soon as possible after reopening of the base. Occasionally, it is necessary to require early release of Whiteman AFB personnel, late reporting, or a total base closure when weather conditions make normal travel unsafe. When weather conditions cause one of the above situations, Contractor personnel will be denied access to the base, unless they have been notified that their agreement service has been determined essential. Occasionally, real world situations or exercises may prohibit base access or ability to remain on base. Information pertaining to WAFB operating status can be accessed at the following website: http://www.whiteman.af.mil.

1.14.3 Installation Regulations: The contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety, and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times, and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation which may affect performance. The Government reserves the right to direct the removal of an employee for misconduct or security reasons. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this agreement.

1.14.4. Base Access: The contractor shall comply with all applicable Whitman AFB or facility access along with local security policies and procedures, which may be obtained from the COR or other Government contact. The contractor and all associated subcontractor employees shall http://www.whiteman.af.mil/ provide all information required for background checks to meet installation access requirements to be accomplished by installation Security Forces. The contractor shall ensure compliance with all personal identity verification requirements as directed by Department of Defense (DoD), Headquarters Department of the Air Force, and local policy. Should the Force Protection

Condition (FPCON) change, the Government may require changes in contractor security matters or processes. The installation Commander has the right to deny access and access credentials based on information obtained during identity vetting that indicates the individual may present a threat to the good order, discipline, and morale of the installation. Additional information, to include frequently asked questions (FAQs), can be found at:

https://www.whiteman.af.mil/Units/509th-Mission-Support-Group/509th-SFS-Base-Entry/.

1.5. Regulatory Compliance. The Contractor shall comply with all applicable local, State, and

Federal instructions, regulations, standards, and laws. The Contractor shall be required to fully comply with all changes in regulations and laws as they occur during the agreement term. This compliance shall be at no additional cost to the Government.

1.6. Protection of Government Property. During execution of the work, the Contractor shall protect Government property. The Contractor shall return areas damaged as a result of negligence under this agreement to their original condition at no cost to the Government.

2. DEFINITIONS AND ACRONYMS

2.1. Definitions. Definitions of special terms and phrases used in this PWS are as follows:

2.1.1. Clean. Finished articles are dry and free of visible soil, lint, and objectionable odors, such as cleaning chemicals, mold, mildew, body bacteria, and other unclean elements. Spots and stains are removed without damaging the fabric. Tape and other adhesives shall be removed prior to or during the laundering process.

2.1.2. Laundering. The process by which soiled fabric items are cleaned and treated. The term includes cleaning by mechanical action or by hand in water solutions or detergents and other additives. For the purpose of this agreement, the term includes water repellent treating, bleaching, bluing, chemical rinse (sour), starching, ironing and pressing operations as appropriate to the type of fabric and nature of soil.

2.1.3 Unserviceable Articles. No longer usable or repairable for purpose intended.

2.1.4 Water Repellent Treatment. Treatment by hand of fabric items with either solvents or aqueous solutions of water repellent compounds.

2.1.5. Clean Quantity. The total quantity of clean, dry laundered items that were not processed through individual counts (e.g., special items as defined below) delivered to and accepted by the

Government.

https://www.whiteman.af.mil/Units/509th-Mission-Support-Group/509th-SFS-Base-Entry/

2.1.6. Contaminated Laundry. All soiled laundry originating from the MTF is categorized as contaminated. In accordance with OSHA Blood borne Pathogens Standard 29 CFR 1910.1030, the Contractor is responsible for properly handling contaminated laundry.

2.1.7. Contingency Plan. Contingency Plan is a document describing actions to be implemented or taken in the event of unforeseen circumstances.

2.1.8. Contracting Officer (CO/KO). A person with the authority to enter into, administers, and/or terminates contracts and makes related determinations and findings. This is the only person authorized to make changes in the agreement on behalf of the Government.

2.1.10. Hygienically Clean: Through a combination of soil removal, pathogen removal, and pathogen inactivation, contaminated laundry can be rendered hygienically clean. Hygienically clean laundry carries negligible risk to healthcare personnel and patients, provided that the clean textiles, fabric, and clothing are not inadvertently contaminated before use. The laundering process consists of the proper combination of water, heat, pH, oxidation, chemical sanitizers, and drying and sanitizing.

2.1.11. Quality Assurance (QA). Those actions taken by the Government to assure services meet the requirements of the PWS.

2.1.12. Quality Control. Quality Control is action taken by the Contractor, to control the production of goods or services so that they meet the requirements of the PWS.

2.1.13. Special Items. Special items are any items that must be kept separate from the laundering of other items. Specific examples of special items are listed in Exhibit A.

2.1.14. Tails. A condition created when flatwork is not folded even with the corners not meeting each other.

2.1.15. Unserviceable Articles. Unserviceable articles owned by the hospital must be returned to the government.

2.2 Acronyms. Commonly used acronyms are listed below. Other acronyms and abbreviations are listed in Joint Publication 1-02, DOD Dictionary of Military and Associated Terms as of

November 2021.

AF Air Force

AQL Acceptable Quality Level

ANSI American National Standards Institute

AAMI Association for the Advancement of Medical Instrumentation

CDR Agreement Discrepancy Report

CFR Code of Federal Regulations

CLIN Agreement Line Item Number

CO/KO Contracting Officer

COB Close of Business

COR Contracting Officer's Representative

CPARS Contractor Performance Assessment Reporting System

CQC Contractor Quality Control

DFAS Defense Finance and Accounting Service

DFARS Defense Federal Acquisition Regulation Supplement

DHA Defense Health Agency

DOC Directorate of Contracting

DOD Department of Defense

FAR Federal Acquisition Regulation

GPE Government Furnished Equipment

GFP Government Furnished Property

HIV Human Immunodeficiency Virus

HLAC Healthcare Laundry Accreditation Council

IAW In Accordance With

MTF Medical Treatment Facility

NCR National Capitol Region

OCI Organizational Conflict of Interest

OSHA Occupational Safety & Health Agency

POC Point of Contact

POP Period of Performance

PPE Personal Protective Equipment

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QAE Quality Assurance Evaluator

QASP Quality Assurance Surveillance Plan

QC Quality Control

QMS Quality Management System

SDS Safety Data Sheet

TB Tuberculosis

TJC The Joint Commission

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES.

3.1 Forms and Publications. The Government will provide authorized copies of forms, publications, and services specifically identified in this agreement. All commercial, industry publications related to the performance of laundry service shall be provided by the Contractor.

3.2 The Government will provide impervious linen bags for contaminated linen. By definition, soiled linen is to be deemed contaminated.

3.3 The Government will provide loading dock at pickup location.

4. CONTRACTOR FURNISHED PROPERTY AND SERVICES.

https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&uact=8&ved=0ahUKEwjTrdfr7aLMAhWD4CYKHaPXAUkQFggdMAA&url=https%3A%2F%2Fwww.cpars.gov%2F&usg=AFQjCNEJ2Xrb1bAJtGbm6z2tupgVUwbBEg

4.1 The Contractor shall provide all pickup and delivery vehicles and vehicle drivers.

4.2 Contractor shall furnish and provide standardized bulk linen carts of which not less than 75% of the carts shall have shelving capability. The carts shall have a solid bottom shelf. Cart shall also be covered unless linen is shrink wrapped. The Contractor shall utilize these carts to move clean and soiled linen between the Government installations and their laundry facility with no interruption of linen inventory flow.

Carts used to transport clean laundry and soiled laundry shall be marked. The Government and

Contractor shall periodically inspect the carts to verify that the correct quantity has been placed on each cart by the Contractor.

4.3 The Contractor shall provide hangers and bar carts for delivery of uniforms.

4.4 The Contractor shall provide a packing slip type document for each cart delivered. This document shall identify the contents on the cart by item count for each type item on the cart.

4.5 The Contractor shall provide a facility equipped and ventilated to prevent dissemination of contaminants. The ventilation system shall include adequate intake filtration, exchange rate, and exhaust in accordance with local, State, and Federal requirements. (Reference TJC Environment of Care Standard: EC.02.06.01 and EC.02.05.01, EP 15. See also The American National

Standards Institute/Association for the Advancement of Medical Instrumentation publication

(ANSI/AAMI) ST65:2008

4.6. Dye: The dye used for unserviceable articles shall be provided by the Contractor.

5. TASKS AND REQUIREMENTS.

5.1. Laundry Services. Laundry service shall be provided to the MTF. The turnaround time for this service shall be in accordance with the requirements of the local MTF. The soiled laundry shall be picked up, processed, cleaned, dried, packaged and returned in accordance with Exhibit

B.

5.1.1. All vehicles utilized for this agreement shall be properly state registered and licensed prior to being operated on Government property. The Contractor shall coordinate with the MTF and/or base personnel to obtain passes for the Contractor’s employees and vehicles as needed.

5.1.2. The Contractor shall ensure that all operators of Contractor owned vehicles possess evidence of insurance and a valid state permit to operate the vehicles under their control.

5.1.3. Soiled and clean articles shall not be transported in the same vehicle or carts. Vehicles and carts shall be cleaned after hauling soiled textiles prior to hauling clean articles.

5.1.4. All personal or Government property, to include money, which is found in the laundry, shall be returned to the Government.

5.1.5. Discrepancies. Any discrepancy in quantity, 93% return of clean versus soiled laundry shall be annotated at the time of delivery (e.g. for laundry, if 100 of soiled laundry are picked up, then at least 93 of clean laundry shall be delivered). The permissible quantity variance between the total quantities of soiled laundry picked up on any given day and the total quantity of that same laundry when it is cleaned and delivered. This quantity difference shall not exceed 7.0 percent. Any discrepancy beyond that variance shall be rectified within 24 hours of being identified. Unresolved shortages will be identified in writing to the MTF for appropriate action.

The Contractor shall be responsible for any laundry or microfiber products that are lost or go missing while in the Contractor’s possession.

5.2. Process of Receiving and Returning Laundry.

5.2.1. Laundry shall be received and processed by the Contractor and returned to the

Government as follows:

a. Soiled laundry, to include microfiber, shall be accounted for at the MTF. The quantity will be recorded on daily tickets prior to the Contractor loading the laundry onto their vehicle. This quantity will represent the Government verified ticket quantity. Separate tickets shall be used for soiled laundry and microfiber. The Government and Contractor shall verify the quantities and countersign the ticket to indicate agreement with those quantities at time of pick-up. A copy of each completed laundry ticket shall be furnished to the Contractor and a copy shall be maintained by the Government. Contractor personnel shall be responsible for physically transferring soiled laundry into the

Contractor's vehicle.

b. Cleaned and packaged deliveries of laundry, and microfiber if applicable, that were picked up as soiled from the MTF shall be made to building from where they were picked up, unless otherwise noted. Clean laundry shall be accounted and the total quantity shall be entered on the tracking sheet. The Government and Contractor shall verify the quantities and countersign the tracking sheet to indicate agreement with those quantities at time of delivery. A copy of each completed laundry tracking sheet will be furnished to the Contractor and one maintained by the Government. Contractor personnel shall be responsible for physically transferring clean laundry from the Contractor's vehicle.

5.3. Service Turnaround Time. The Contractor’s laundry turnaround times are defined in Exhibit

B and shall be monitored by the Government. The Contractor shall receive, process, and return laundry and/or articles in accordance with the service response times as specified in Exhibit B.

Failure to adhere to this requirement will be considered a deficiency in the Contractor’s performance. Service response times shall be computed from the time laundry is received by the

Contractor at the Government site until the time it is returned to the Government.

5.4. Corrective Action. Re-performance of Laundering. Notwithstanding the provisions of this agreement covering inspection, acceptance, and deduction from payment, any items found not meeting the requirements of the PWS shall be re-cleaned at no additional cost to the government.

Such items found as packages are opened by the customer will be identified by the MTF to the contractor's representative after the unsatisfactory condition is discovered. These items will be returned for re-performance at no additional cost to the government. After they are re-cleaned, the contractor shall pack these items separately and distinctly identify them. In addition, The

Contractor shall take prompt actions to correct any services or products provided to the

Government that do not conform to the requirements of this PWS or agreement.

5.5. Standards of Quality. The standards in Exhibit E will be used by the Government to assure quality in a finished product. Failure to meet these standards will result in the product being returned for further cleaning.

5.5.1. All soil, spots, and stains shall be removed, unless removal will change the color or damage the fabric.

5.5.2. Each item shall be (a) hygienically clean and dry and (b) free of lint, scorch marks or other damage to the fabric.

5.5.3. White fabrics shall be white and free of yellow or gray tints. Colors shall be bright and clear.

5.5.4. Articles shall smell fresh and clean and be free of objectionable odors such as cleaning chemicals, mold, mildew, body bacteria and other unclean elements.

5.5.5. No trace of wash supplies (e.g., soap, bleach, et al.) shall be left on the fabrics.

5.5.6. Shrinkage shall be no more than what may be termed as “natural” for the fabric in accordance with best commercial practices. The Contractor shall treat all articles in such a manner as to keep the dimensional changes of the article to a minimum and to avoid damages of any kind to the fabric.

5.5.7. Tumbled work such as laundry, towels, blankets, and microfiber products shall be completely dry and soft.

5.5.8. Items processed on flatwork and ironers (e.g., sheets, pillow cases) shall be machine finished (ironed) so that the surfaces are smooth and without “rough dry” spots, wrinkles, or tails. Flatwork shall be free of creases when received by the Government.

5.5.9. Pressing. Presswork shall be accomplished so that items meet best commercial standards.

5.5.10. Finished Work. The Contractor shall assemble completed work into bundles and wrap the bundles for return to the MTF in accordance with the Exhibit A.

5.6. Additional Requirements.

5.6.1. The Government shall place unsorted and contaminated laundry and microfiber articles in

Government provided laundry bags for laundry or plastic bags for microfiber for Contractor pick

up. All soiled/contaminated laundry and microfiber products shall be hygienically cleaned, and processed in strict accordance with federal, state and local laws as well as healthcare industry standards. Washing formulas shall be strictly adhered to so as to assure proper cleaning of all articles without damage to the article.

5.6.2. OSHA Blood borne Pathogens Standards. The Contractor shall comply with the OSHA

Blood borne Pathogens Standard 29 CFR 1910.1030.

5.6.3. Unserviceable Articles. All Government owned items identified as unserviceable and/or non-repairable while in the possession of the Contractor shall be returned to the MTF in a separately marked bundle identified as “Unserviceable” after the items have been laundered.

These items shall be returned within 48 hours of being identified as unserviceable. If it is determined that these items were caused by the Contractor (e.g., laundry machine, wrong wash formulas, excessive drying, et al.), the Contractor shall replace the items at no additional charge to the Government.

5.6.3.1. Dye: Dyed linen should be returned within the same time frames as cleaned laundry, as specified in Exhibit B. The dyed linen shall be returned as specified in Exhibit A.

5.6.4 Repairs. Except for articles no longer usable for the purpose intended, the Contractor shall repair at no additional cost to the Government all minor rips, tears (less than four inches), open seams and holes using thread and materials of the same quality, compatible color, colorfastness, and texture as that used in the manufacture of the articles. In addition, the Contractor shall replace all broken or missing buttons with buttons of matching color and similar appearance and quality.

5.7. The Contractor shall maintain all production and other records relative to the performance of work under this agreement.

5.8. Packaging and Transporting. Packaging is the means of preparing the finished products for delivery to the hospital. All finished products shall be packaged in such a manner that will prevent contamination, moisture, or degradation in the cleanliness and quality of the product prior to its use at the MTF.

5.8.1. The laundry and microfiber products shall be (a) sorted by type, size and color, (b) folded and stacked, and (c) wrapped and sealed in clear plastic, unless specified otherwise. All products shall be bundled in accordance with Exhibit A. The Government reserves the right to add, delete, or change the size of the bundles.

5.8.2. Wrapping materials shall be clear plastic. Plastic wrap shall be of sufficient strength to hold articles without bursting or tearing during normal handling. Each bundle in Exhibit A shall be clearly marked by size (i.e., small, medium, large, extra large, etc) and total pieces, if less than bundle size as identified in Exhibit A, on the clear plastic.

5.8.3. Preservation While in Transit. Articles processed in bundles or bags shall be transported in clean carts. In all instances, the Contractor shall transport and handle finished work so as to prevent wrinkling, damage, moisture, and contamination.

5.9. Laundry Carts.

5.9.1. Separate carts shall be used for transporting clean and soiled laundry and microfiber products within the Contractor’s laundry facility and during transportation to and from the MTF.

Soiled carts may be used to transport clean laundry and microfiber products only when these carts have been thoroughly cleaned and disinfected inside and out prior to each clean use (i.e., shipping or storage). Additionally, a hygienically clean liner shall be placed at the bottom of the cart and a clean cover placed over the cart.

6. APPENDICES/EXHIBHITS

Appendix A Applicable Publications

Exhibit A Example Identification, Standard Packaging, and Method of Finish for

Bulk Laundry

Exhibit B Example Pickup and Delivery Schedule

Exhibit E Example Linen Serviceability Standards

APPENDIX A - APPLICABLE PUBLICATIONS

REGULATION MANDATORY/

ADVISORY

PUBLICATION

DATE

International Fabric Care Institute A Current Edition

American Institute of Laundering A Current Edition

Institute of Industrial Launders A Current Edition

The Joint Commission (TJC) Manual:

Hospital Accreditation Standards

M Current Edition

The Centers for Disease Control and

Prevention’s (CDC) Guidelines for

Environmental Infection Control in

Healthcare Facilities.

M Current Edition

The Department of Labor, OSHA, 29

CFR 1910.1030, “Occupational

Exposure to Blood Borne Pathogens”.

M Current Edition

Healthcare Laundry Accreditation

Council (HLAC): Accreditation

Standards for Processing Reusable

Textiles for Use in Healthcare

Facilities.

M Current Edition

Standards for Privacy of Individually

Identifiable Health Information.

M Current Edition

The HIPAA Privacy Rule, 45 CFR Part

M Current Edition

Federal Acquisition Regulation M Current Edition

Joint Publication 1-02, DOD

Dictionary of Military and Associated

Terms

M Current Edition

ANSI/AAMI ST65/Ed.2, Processing of reusable surgical textiles for use in health care facilities

M Edition 2

EXHIBIT A – EXAMPLE IDENTIFICATION, STANDARD PACKAGING, AND

METHOD OF FINISH FOR BULK LAUNDRY

The following are the routine requirements for packaging of laundry and method of finish for this agreement. Any other special packaging requirements or methods of finish will be specified in writing at the time that service is requested.

Definitions of abbreviations for methods of finish are as follows:

B Bundled

F Folded

H Hanger with plastic cover

P Pressed

S Sort by Color, Size

W Shrink-Wrapped

The items listed in Exhibit A will be included in the yearly laundry service. Additional

Instructions: Packaged amounts less than the quantities specified will be identified on the bundle.

BULK LAUNDRY

ITEM # PER

BUNDLE

SPECIAL

HANDLING

Bag, Soiled Linen 10's F, B, W

Gown, Patient (L, XL, 3X) 10’s F, S, B, W

Pant, OR, Green (S, M, L, XL, 2XL, 3XL, 4XL, 5XL) 10’s P, F, S, B, W

Pillow Case 10's P, F, B ,W

Sheet, Flat 10’s P, F, B, W

Shirt, Scrub (S, M, L, XL, 2XL, 3XL, 4XL, 5XL) 10’s P, F, S, B, W

Trousers, Scrubs (S, M, L, XL, 2XL, 3XL, 4XL, 5XL) 10’s P, F, S, B, W

Towel, Bath 10's P, F, B, W

Towel, Hand 10's P, F, B, W

Mop, String 5’s F, B, W

Miscellaneous 1’s F, W

MICROFIBER

SPECIAL

HANDLING

Cloth, Microfiber, Towels 20's F, B, W

Duster, Microfiber 15's F, B, W

Mop, Microfiber 15's F, B, W

SPECIAL ITEMS

SPECIAL

HANDLING

Coats, Laboratory, Long Sleeve 1 P, H

Some special items cannot be defined ahead of time, as this definition includes special handling items (such as those requiring re-wash or the occasional personal item). Specific instructions for items not herein defined will be provided at the time such items are given to the Contractor for laundering.

EXHIBIT B – EXAMPLE PICKUP AND DELIVERY SCHEDULE

The following pickup and delivery chart specifies regular pickup and delivery points for this agreement. All pick-ups and deliveries shall be accomplished as stated below

(military time): Subject to change to meet MTF operations.

Delivery Delivery Delivery Pick Up Pick Up Pick Up

Location Day Time Location Day Time

Bldg. 2032 Wednesday 0630-1100 Bldg. 2032 Wednesday 0730-1100

Soiled laundry for Bldg. 2032 will be picked up after the first delivery of clean laundry is delivered. It will be accounted first at the time specified for pick up above.

EXHIBIT C – LINEN SERVICEABILITY STANDARDS

Washcloth

No stains allowed

No holes or tears allowed

Patient Gowns (includes patient, magna, mothers, exam and in/telemetry gowns)

No stains in front

Light stains acceptable up to 3" in back

Replace missing/broken ties or snaps

Mend all hems, seams and pocket

Mend holes up to 1 1/2" diameter

Mend tears up to 5" long

No more than 4 repaired holes/tears

Excessively faded fabric not acceptable

Pillow Slips

No holes allowed in center

2 holes not exceeding 1/2" diameter acceptable on edges

No mending in center

Mend holes up to 1" diameter

Mend all hems and seams

Center of Case: 24" L x 15" W

Flat Sheet (includes white flat, blue flat, draw and pediatric crib sheets)

No dark stains allowed

3 light stains up to 4" acceptable on selvage edge

No stain in center

No mending in center

2 holes not exceeding 3/4" on selvage edge

No holes in center

Mend holes up to 3/4" diameter

Mend tears up to 7" long on perimeter only

Mend all hems and selvages

Center of Sheet:

o White Flat 65” L x 30” W o Draw 30” L x x30” W o Crib 50” L x 30” W

Terry Towel (includes bath towel, x-large and hand)

Mend all hems and selvages

Mend holes up to 1 1/2" diameter

4 holes not exceeding 3/4" acceptable

Scrub Dress

Discretionary ink stains acceptable Light stains up to 2"

Writing, with the exception of profanity, acceptable

Replace missing/broken ties and snaps

Mend all hems. seams, pockets

Patch all holes up to 2" diameter

Mend tears up to 5" long

Mops

Stains are acceptable

Worn, frayed and ragged mops discarded

Dish Towel

Stains are acceptable

Holes up to 2" acceptable

Up to 4 holes allowed

Laundry Bag (includes blue barrier, grey barrier and reject bags)

Up to 4 dark stains acceptable

Light and medium stains acceptable

Mend seams and edges

Patch holes as needed

Surgeons Gown

Light stains up to 3" allowed

No patching 12" above hem on front panel or on sleeves from cuffs to 16" above seam

Maximum of 3 patches on lower front

Maximum of 3 patches on upper sleeve

Maximum of 9 patches on back panel

Repair ties, snaps, hems and seams

Grid marked after each washing

Gown removed from service when both grids are full (maximum 150 washings)

Drape

Light stains up to 3" allowed

Maximum 3 patches per side

Patches applied to both sides

Curling patches removed

No overlapping patches allowed

Repair all seams

Scrubs (includes tops and pants)

Discretionary ink stains acceptable

Light stains up to 2” acceptable

Writing, with the exception of profanity, acceptable

Replace drawstring

Mend all hems. seams, pockets

Mend holes up to 2" diameter

Mend tears up to 5" long

Patch with discretion/modesty