Ops_Group_Manning_PWS.pdf

92d Air Refueling Wing Fairchild AFB, WA

Performance Work Statement (PWS) for Mobility Air Forces (MAF)

Tanker Squadron Operations Support (TSOS)

Dated: 6 February 2018

1. INTRODUCTION/BACKGROUND. This requirement supports Mobility Air Forces (MAF) tanker squadron operations support functions at Fairchild AFB. The squadrons operations support functions provide services such as aircrew Scheduling, Training, Standardizations & Evaluations (Stan/Eval), and Mobility/Readiness. The focus of work performed by the contractors shall be to execute critical non-flying functions in tanker squadrons that are traditionally accomplished by pilots and boom operators. It is critical for the contractor to note that this effort is NOT a personal services contract where there is the equivalent of an employee/employer relationship between the contractor’s employees and members of the federal government. The government will measure contract compliance by evaluating the contractor’s compliance with the requirements of this PWS.

2. TASK ORDER OBJECTIVE. The objective of this task order is to provide Tanker Squadron Operations

Support (TSOS) functions at Fairchild AFB air refueling squadrons. TSOS core squadron functions include: Aircrew Scheduling, Training, Mobility/Readiness, Stan/Eval, and mission data analysis support.

2.1. TASK REQUIREMENTS – TANKER SQUADRON OPERATIONS SUPPORT. Contracted services do not replace any military member or government employee. The contractor supports the designated military unit by providing support services as specified within this Performance Work Statement (PWS).

The contractor shall provide KC-135 tanker squadron functional support for up to four (4) Air Refueling Squadrons (ARS), implementing the objectives of this PWS utilizing a number of Full Time Employee (FTEs) appropriately matched to estimated workload data (Attachment B) in addition to program management. An additional flying squadron with identical requirements may be added at a later date. Each FTE is defined as 1920 hours annually. The contractor shall provide at least one core FTE that meets the minimum Knowledge, Skills, and Abilities (KSAs) for each of the tasks in paragraphs 4.1-4.4. Assigned FTE’s may be trained and cross-utilized to assist on any of the additional tasks in this PWS. Cross-utilization between different squadrons may also occur when needed to provide support in each of the functional tasks below for any of the flying squadrons. The required contractor support shall include the expertise described in para 3.1 through 4.4. The contractor shall identify a program manager who is a single point of contact with full authority to act for the contractor on all matters relating to daily operation of the contract; has full authority to remove/replace personnel at the request of the Contracting Officer (CO); complete all in-processing and indoctrination actions prior to the start of all newly-hired personnel;

ensure all personnel receive and maintain documentation of their duties and responsibilities and orientation in these duties and responsibilities prior to performance start. This individual will communicate directly with the CO and the Contracting Officer Representative (COR) on matters pertaining to the execution of this PWS. The program manager is not required to be on-site.

2.2. Common Tasks. The following general tasks shall be applicable to all positions:

2.2.1. The contractor shall operate office equipment such as fax machines, copiers, phone systems and use computers for spreadsheets, word processing, database management, electronic mail and other applications.

2.2.2. The contractor shall proficiently utilize Air Mobility Command’s (AMC’s) Enterprise Information

Management (EIM) platform. The EIM platform consist of the following applications/enterprise solutions:

SharePoint, Task Management Tool (TMT), AMC Dashboard, Electronic Routing System (ERS), and Appointment Letter Management Tool (ALMT).

2.2.3. The contractor shall proficiently prepare reports, memos, letters, forms, briefings, emails and other documents using Microsoft Office, Word, Excel, and PowerPoint software. The contractor shall make changes to Word documents, modify Excel spreadsheets, and edit PowerPoint presentations to enhance their effectiveness or to repair/correct minor errors. Additionally, the contractor shall utilize the Graduate Training Integrated Management System (GTIMS) and/or Global Decision Support System (GDSS2) or equivalent.

2.2.4. The contractor shall possess knowledge of organizational and functional responsibilities, as well as the organizational relationships of their assigned unit.

2.2.5. The contractor shall provide customer service (support meetings, phone calls, etc) as needed and respond to information requests directed to their office.

2.2.6. The contractor shall establish and maintain paper and electronic filing systems for records, correspondence and other materials In Accordance With (IAW) United States Air Force (USAF) Records Management standards as defined in Air Force Manual (AFMAN) 33-363, Air Force Instruction (AFI) 33-322, AFI 33- 332 associated AMC/Installation supplements, and locally-developed guidance.

2.2.7. The contractor shall review work section products; check for correct grammar and spelling and ensure compliance with group, wing, and higher headquarters policies and instructions. The supported military member or government employee may return all document(s), plan(s), or task(s) submitted to the contractor for revisions if the document(s), plan(s), or task(s) have errors or require changes.

2.2.8. The contractor shall compose, type, and distribute notes, routine correspondence and reports in the format established by their assigned organization.

2.2.9. The contractor shall create, maintain, and update a contractor duty continuity folder containing job responsibilities, procedures, points of contact, templates, forms, and associated task documentation.

2.2.10. The contractor shall accomplish any annual and recurring training necessary to complete the tasks listed in task requirements required by this PWS.

2.2.11. The contractor shall accomplish quarterly self-inspections on programs that have such inspections in Management Internal Control Toolset (MICT) database or other standardized self-inspection tool on a date to be determined by the individual squadron. The contractor shall complete MICT communicators applicable to programs they are assigned, identify deficiencies, create and administer Corrective Action Plans (CAPs) using fact-finding and problem analysis. The contractor shall track all CAPs to resolution.

2.2.12. The contractor will collect and compile data on contractor support functions, work hours, number of revisions per task, and other equivalent parameters to provide mission data analysis to squadron, group, and wing level leadership as needed.

2.2.13. All data generated (continuity binders, processes, etc.) in the course of providing support shall be the property of the US Government.

2.2.14. The contractor shall not generate software or other systems or processes in the course of providing support that is proprietary to the contractor or parent company. This does not prevent the contractor from developing macros to work with existing approved software to maximize efficiency, macros will be approved by the government.

3. SCHEDULING SUPPORT. Scheduling is a challenging, dynamic process. Even after the schedule is printed, numerous changes are normally required because of aircraft mechanical problems, medical issues, flight evaluation requirements, expiring event currencies, deployments and student training continuity.

Weather conditions and other factors beyond the control of the scheduler also limit flying opportunities. The scheduler needs to be able to adapt quickly to changing circumstances in a medium-to high-stress environment. The contractor shall:

3.1. Coordinate with the training office, stan/eval office, squadron aviation resource management (SARM), mobility/readiness office, and Operations Officer (DO) to arrange a schedule to facilitate operations, qualification, upgrade, test, exercises, and continuation training accomplishment to meet required currency and progression standards, in accordance with DO priorities.

3.2. Build and maintain long- and short-range shift schedules to ensure full coverage of all aircrew, instructor, evaluator, support personnel, and supervisor positions. Coordinate with senior squadron leadership on a daily and weekly basis. Coordinate with simulator contractors for sim events.

3.3. Track when crewmembers will be on leave, temporary duty, have scheduled medical appointments or other scheduling commitments. Contractor will de-conflict crewmember schedules and work with flight leadership to ensure crews are available, current, and qualified to meet assigned sortie taskings. This data resides in GTIMS and GDSS.

3.4. Maintain accountability of aircrew with availability based on aircrew: deployed, temporary duty (TDY), upgrade training, leave, Duties Not Including Flying (DNIF), etc.

3.5. Track and update databases with aircrew deployments, TDYs, local flights, and days at Flying Training Unit (FTU), etc. Data will be used to identify performance numbers (e.g. number of days TDY, days at FTU, number of aircrew deployed, etc.

3.6. Track daily flight/ground/academic training requirements and accomplishments to facilitate accurate flight scheduling as directed by the operations officer. To the maximum extent possible, schedule aircrew based on aircrew experience to mitigate Operational Risk Management (ORM) as detailed in AMCI 90-903 Aviation ORM and as outlined by AFI 11-2KC-135 volumes 1-3 (and appropriate supplements). Updates will be reported to squadron and wing leadership.

3.7. Facilitate last-minute schedule changes to ensure full coverage by working with the current mission commander/operations supervisor (or equivalent) and flight responsible for the shift that is not fully manned.

3.8. Obtain aircraft and equipment availability data from maintenance (MX) and schedule crewmembers for training, exercises, simulators, and operations, as required.

3.9. Publish/post scheduling data for unit long-/short-range ground/academic, flying, and simulator training event schedules on Global Decision Support System (GDSS), Graduate Training Information Management System (GTIMS), or other computer database systems.

3.10. Comply with Ops Group, Wing Current Operations (OSO), Group Training (OST), FTU (Flying Training Unit), and OSS (Operations Support Squadron) locally-developed guidance when building the schedule.

3.11. Determine flight, ground, and simulator schedule requirements for upgrade, initial qualification, requalification, transition, currency, evaluation, and continuation training based on syllabus requirements, student progression, weather, and daily equipment/training range availability.

3.12. Perform and post daily updates of scheduling data to compensate for changing conditions and training completion rates.

3.13. Coordinate with OSO, OST, outside agencies/exercise participants and higher headquarters, for example:

RED FLAG, GREEN FLAG, Weapons School support, for reporting and to facilitate exercise and special event schedule coordination.

3.14. Provide inputs to Wing Scheduling.

3.15. The contractor shall attend weekly meeting for schedule coordination and de-confliction.

3.16. Scheduling Support Knowledge, Skills, and Abilities (KSA)

3.16.1. One year of experience working as an aircrew scheduler.

3.16.2. One year of experience working with GDSS2, GTIMS or similar scheduling program

4. OPERATIONS TRAINING SUPPORT. The Contractor shall:

4.1. Update data in GTIMS or future equivalent systems to GTIMS, and locally-developed computer database systems as required.

4.2. Interface with Host Aviation Resource Management (HARM) and Squadron Aviation Resource Management

(SARM) personnel to update the Aviation Resource Management System (ARMS) or future equivalent systems to ARMS as required.

4.3. Build, review and update student/permanent party records, folders and grade books per the applicable Air Force Instructions (AFI 11-202V1 and AFI 11-2MDS-V1), associated MAJCOM Installation supplements, and locally- developed guidance. Number of records will vary depending on unit manning/student throughput.

4.4. Administer classes and exams as required. Coordinate with scheduling to ensure crewmembers are scheduled for Crew Resource Management, Instrument Refresher Course, and any other grounding or pre-deployment training requirements. Number of classes/exams will vary depending on unit manning/student throughput.

4.5. Perform weekly individual gradebook checks of personnel training. This includes both operational (ground/flight training, etc.) and ancillary training requirements (Total Force Awareness Training, Green Dot, etc).

4.6. Prepare and execute periodic training/testing plans for approval and scheduling and coordinates off-site training conferences/seminar attendance.

4.7. Provide weekly updates to squadron leadership containing the flight and readiness status of personnel to facilitate tracking of duty status and performance report/decoration accomplishment.

4.8. Coordinate with scheduling officer, enabling them to maximize training opportunities in accordance with unit leadership guidance. Scheduling and training will be consistent with AFIs.

4.9. Provide daily tracking of upgrade and continuation training accomplishment for the unit Operations Supervisor (or equivalent) as well as weekly summaries for the Operations Officer.

4.10. Track Non-Mission Ready (NMR) crewmembers and status towards becoming Mission Ready.

4.11. Assist in the development of new curricula and syllabi for aircrew and ground training.

4.12. Generate the following reports/forms as required. All reports produced are government property.

4.12.1. AF Form 4324, Aircraft Assignment/Aircrew Qualification Worksheet.

4.12.2. Monthly aircrew qualification level summary (also known as the “Letter of Xs”) and provide a copy of in-work and final documents to government provided distribution list NLT the last day of each month.

4.12.3. Monthly and quarterly inputs to OST each quarter.

4.12.4. Monthly Squadron Training Review Panel (STRP) briefings the Squadron leadership to include training recommendations and status of training on unit members

4.12.5. Monthly summary of aircrew probation/regression status.

4.12.6. GTIMS Grade Book report highlighting completion rates of formal training courses.

4.12.7. Generate training waivers.

4.12.8. Generate NMR Letters.

4.13. Operations Training Support Knowledge, Skills, and Abilities (KSA)

4.13.1. Minimum six months of experience working with GTIMs or similar scheduling program

4.13.2. Minimum one year of experience working in an Air Force Squadron/Group/Wing training program.

5. STAN/EVAL SUPPORT. The contractor shall:

5.1. Maintain accountability and control of updated flight manuals, flight evaluation documentation, and other required documents.

5.2. Update data in GTIMS, future equivalent systems to GTIMS, and locally-developed computer database systems as required.

5.3. Interface with HARM (Group-level) and SARM (Squadron-level) and personnel to update the Aviation

Resource Management System (ARMS) or future equivalent systems to ARMS as required.

5.4. Coordinate with training officer to review and update student/permanent party records, folders and grade books per the applicable AFIs: AFI 11-202V2 and AFI 11-2MDS-V2 as well as associated MAJCOM/Installation supplements, and locally-developed guidance.

5.5. Notify crewmembers, scheduling, and unit leadership of upcoming and overdue testing, evaluation, and training requirements via e-mail, telephone or in-person.

5.6. Generate the following reports/forms as required. All reports produced are government property.

5.6.1. Evaluation and testing status and trend data reports.

5.6.2. Provide data to Operations Group Stan/Eval (OGV) for standardization evaluation board (SEB) and as required by Sq/CC or OGV.

5.6.3. Initiate and maintain GTIMS shells for AF Form 8, Qualification of Aircrew Qualification.

5.6.4. Provide data as required for monthly STRP.

5.6.5. Provide completed Form 4324 for all training/certification/qualification completion and Form 2096 for any duty title changes involving member’s new aircrew qualification status.

5.7. Perform testing administrator duties/function for the unit.

5.8. Conduct monthly reviews of assigned/attached crew member evaluation dates and provide updates on completion progress as directed by AFI and locally directed guidance.

5.9. Assist personnel assigned to Stan/Eval as requested in the execution of AFIs and provide recommendations to Stan/Eval shops to help track training and readiness status of squadron personnel and attend applicable meetings for training programs (STRP, R&C)

5.10. Stan/Eval Support Knowledge, Skills, and Abilities (KSA)

5.10.1. Minimum of one year experience working in a MAF Squadron/Group/Wing Stan/Eval shop.

5.10.2. Six months of experience working with GTIMS or similar Stan/Eval programs.

6. MOBILITY/READINESS. The contractor shall:

6.1.1. Prepare and process individuals for deployments/re-deployments to/from combat zones, exercises, and other locations based on US Government, DOD, AF, COCOM, and any other applicable guidance.

6.1.2. Coordinate and schedule required pre-departure training with the deploying personnel and contingency exercises to include deployment tasking processing.

6.1.3. Coordinate Total Force Awareness Training (TFAT), basic Airmen Readiness (BAR) and Basic Deployment Readiness (BDR), from Advanced Distributed Learning Service (ADLS) as well as location specific training requirements.

6.1.4. Prepare and submit a list of requirements for purchase to squadron leadership for approval in support of mobility/readiness requirements.

6.1.5. Distribute deployment equipment specified by location specific Reporting Instructions (RIs), organizations or guidance from organizations, maintain this equipment, and distribute individual equipment for deploying personnel utilizing current host base and AFI guidance.

6.1.6. Manage deployment reporting in the Air Expeditionary Force Unit Type Code (UTC) Reporting Tool (ARTool) including UTC posturing and individual status updates in Status of Resource and Training Reporting System (SORTS) and the Defense Readiness Reporting System (DRRS).

6.1.7. Use AEF reporting tool, Excel, ASIMS and other government approved local tools to track pre-deployment/post-deployment mobility, logistics, security, ancillary training, member identification tags, medical, and dental requirements.

6.1.8. Interface with Government-designated Commercial Travel Office (CTO), Air Mobility Command liaison officers, Force Generation Cell, and unit/group/wing resource advisors to arrange and/or de-conflict deployment/re-deployment travel.

6.1.9. Coordinate with wing, base and higher headquarters offices on deployment issues and maintain mobility folders/documentation IAW DoD Foreign Clearance Guide, AFI 10-244, AFI 10-403, AFI 33-332, AFI 37- 132, associated AFCENT/MAJCOM/Installation supplements, and locally-developed guidance.

6.1.10. Maintain unit passport roster, recall roster, and manage recall procedures for real world and exercise events.

6.1.11. Schedule members to maintain qualification for AFI dictated small arms training.

6.1.12. Coordinate with members and Operations Group Mobility office (OG/OGX) for required mobility folder reviews.

6.1.13. Perform as Unit Airfield Driving Program (UADPM) manager and Vehicle Control Officer, IAW AFI 13-

213 Airfield Driving. Conduct and manage training of aircrew members.

6.1.14. Track Government Travel Card (GTC) delinquencies and aircrew DTS order/voucher status.

6.1.15. Manage Unit Fitness Program and fulfill duties of Unit Fitness Program Monitor (UFPM), to include scheduling and tracking completion of fitness assessments.

6.1.16. Fulfill duties of Additional Duty Unit Training Manager (ADUTM) as mandated by AFI, to include management/completion of AF Form 2096’s and training notification reports on individual personnel

(RIP).

6.1.17. Knowledge, Skills, and Abilities (KSA)

6.1.17.1. Experience working with DRRS or similar mobility programs.

6.1.17.2. One year experience working in a squadron-level or higher mobility office and attend necessary UDM training.

7. PERFORMANCE LOCATIONS: Fairchild AFB Washington (various locations)

8. DELIVERABLES: The contractor shall provide deliverables as specified below in a format mutually agreed upon by the government and the contractor. Contractor personnel shall complete given tasks within timeframe specified; ensure work products are thorough and accurate; and work and interact professionally and effectively with all levels of management and staff in completing tasks. Due dates for specific deliverables may be changed or waived by the CO/COR. All deliverables will be reviewed for timeliness, accuracy and format. If a deliverable due date falls on a weekend or holiday, the contractor shall submit the deliverable on the last work day prior to the due date.

8.1. Hiring Status Report. The contractor shall provide a Hiring Status Report (HSR) every Friday starting the first Friday after contract award, until all personnel are hired or as requested by the CO. The HSR will contain at a minimum the name, security clearance status and adjudicated date for each new hire. This roster will convert to a personnel roster once all personnel are hired and will be updated as personnel change.

9. PERSONNEL

9.1. Point of Contact. The Contractor shall provide a point of contact and alternate that shall have full authority to act on all matters relating to the daily operation of this contract. The Contractor shall designate these individuals, in writing, to the Contracting Officer prior to the contract performance start date.

9.2. Replacement Staff. The Contractor shall have adequate replacement personnel available to meet contract replacement requirements, ensuring a lapse in coverage does not occur. All replacement personnel shall meet or exceed position qualifications.

9.3. Work Roster. The Contractor shall provide a monthly work roster listing the name, dates and scheduled work hours for all contract employees. This list shall be provided to the assigned Contracting Officer’s Representative (COR) by the 15th of each month proceeding the month of service.

9.4. Overtime. All overtime hours must be pre-approved. Overtime is not anticipated, but has been included as a separate item on the Pricing Schedule in the event that an overtime situation occurs.

9.5. Pacing days. The Wing Commander has the authority to grant military personnel, ten minimum-staffing days per year at his or her discretion. Contractor personnel will either be given the choice of working those days, depending on the workload or to take the day off. Time off shall be coordinated with both the contractor and COR.

9.6. Scheduled absences. All scheduled absences shall be coordinated no later than three (3) weeks in advance with the assigned COR for each position. Upon receiving notification of scheduled absences, the COR will notify the Contractor at least 2 weeks in advance whether replacement staff will be required during that absence. When replacement staff are required, the Contractor shall provide replacement information in accordance with paragraph 5.1.2. and notify the COR no later than (3) weeks in advance.

9.7. Unscheduled absences. Unscheduled absences are those absences not coordinated at least three (3) weeks in advance. Contract personnel shall not exceed the threshold established for unscheduled absences outlined in the Services Summary of this PWS. These do not include unscheduled absences as a result of extenuating circumstances approved by the COR. If an unscheduled absence exceeds two (2) consecutive days, the Contractor shall provide replacement staff on the third working day if required by the specific position.

9.8. Continuity of services. If routine services are disrupted for more than three (3) consecutive scheduled shifts, the Government reserves the right to procure such services from another source until administrative services are restored by the Contractor, or adequate consideration for acceptance of nonconforming services shall be negotiated in accordance with the inspection and acceptance clause in this contract.

9.9. Appearance. Contracted Staff shall present a neat appearance and be easily recognized as a contract employee. Clothing shall be business casual. No flip flops, tank tops, or jeans with holes allowed. Admin personnel shall wear 92 ARW issued identification at all times when on duty and have it readily visible.

10. SERVICE SUMMARY: The Services Summary summarizes the performance objectives that relate directly to standards of performance required to meet mission needs. The performance threshold briefly describes the minimum acceptable overall levels of service required for each level of service. These thresholds are critical to mission success.

PERFORMANCE

OBJECTIVE

PWS PARA PERFORMANCE

THRESHOLD

Remedy

Compliance with Performance Requirements

4.1 thru 4.6 No more than 1 valid complaint per month per FTE

Re-perform within 1 Business Day

Compliance with Duty Hours

10.4 thru 10.6 No more than 1 valid complaint per month per FTE

If an employee does not arrive on-time or departs before the end of his/her schedule that time will not be billable.

Compliance with Training Requirements

3.1.10, 8.4.1,8.14,8.21,8.2 2,8.23

No more than 1complaint annually.

Re-perform within 1 Business Day

Compliance with Appearance

5.1.9 No more than 1 valid complaint per month per FTE

Inappropriate attire will require the employee to go home, change and return to duty. Time away from the facility will not be billable.

Compliance with R e p o r t s / D o c u m e n t a t i o n

3.0 thru 4.4.15

No more than 1 valid complaint per month per FTE

Incorrect documentation will require the employee to make corrections. Re-perform within 1 Business Day

Compliance with HIPAA Requirements

Attachment C 0 complaints

HIPAA violations will be addressed by the HIPAA privacy and security manager.

Compliance with replacement Staffing

5.1.2.

Not to exceed three vacancies per year

If the primary employee finds employment elsewhere, the company will replace them as soon as possible, but NLT 45 days after primary employee departure.

11. GOVERNMENT FURNISHED PROPERTY

12. GOVERNMENT PROVIDED DOCUMENTATION. The Government will provide access to relevant government organizations’ information, documentation, manuals, texts, briefs and other materials as appropriate to work requirements as contractually outlined.

12.1. Government Provided Office. While the government will not provide Government Furnished Equipment, the Government shall provide access to office space, Local Area Network (LAN) connections, computer (hardware and software), e-mail and internet access and other standard office equipment necessary to support the Contractor. Laptops may be issued via hand receipt and will be returned to the government following completion of requirements for their use. Access will be granted to classified networks as directed by the COR or his designated representative.

12.2. Data. The government has unlimited rights to all deliverables of this task order to include intellectual property rights.

13. OTHER DIRECT COSTS (ODC)

13.1. Travel. Includes support program office site activation task force activities, conferences, planning meetings and various Program Management Type meetings

13.2. The contractor may be required to travel to attend meetings in support of tasks listed above to fulfill PWS requirements. All trips will be in accordance with regulatory requirements. Travel and any related expenses shall be coordinated and pre-approved by the Government CO/COR in writing. The government will only reimburse allowable costs in accordance with FAR 31.205-46.

13.3. Note: Local travel to attend meetings within the local city or base of assignment commuting vicinity shall be considered a cost of doing business and shall not be reimbursed.

13.4. Materials. The government will provide access to common office supplies.

14. SECURITY

14.1. The contractor and all contractor personnel shall abide by all AF and local rules, procedures and standards of conduct. A Department of Defense Contract Security Classification Specification (DD FM 254) is required for access to classified material. The contractor shall also perform in accordance with the Compliance with National Industrial Security Program Operating Manual (NISPOM--DoD 5220.22M).

14.2. The contractor shall enter into a long term visitor group security agreement (VGSA) with the host base Information Protection Office if contract performance is on base for 90 days or more. This agreement shall outline how the contractor integrates security requirements for contract operations with the AF to ensure effective and economical operation on the installation. The agreement should address:

14.2.1. Security support provided by the AF to the contractor to include storage containers for classified information/material, use of base destruction facilities, classified reproduction facilities, use of base classified mail services, security badging, base visitor control, investigation of security incidents, base traffic regulations, the use of security forms, and conducting inspections required by DoD 5220.22-R, Industrial Security Regulation, and Air Force Instruction 31-601, Industrial Security Program Management.

14.2.2. Security support requiring joint Air Force and contractor coordination includes packaging classified information, mailing and receiving classified materials, implementing emergency procedures for protection of classified information, security checks, and internal security controls for protection of classified material and high value pilferable property on base, the long term visitor group security agreement may take the place of a Standard Practice Procedure (SPP).

14.3. Security Clearances. All personnel performing on this PWS shall require a security clearance as detailed in Attachment B. The contractor must possess or obtain a facility security clearance at the level indicated prior to performing contract work. The government Defense Industrial Security Clearance Office (DISCO) assumes costs and conducts security investigations for Top Secret, Secret, and Confidential facility security clearances. The contractor shall request security clearances (Submit Clearance Paperwork through DISCO to the Office of Personnel Management) for personnel requiring access to classified information within 15 days after receiving a facility clearance or, if the contractor is already cleared, within 15 days after contract award. Due to costs involved with security investigations, requests for contractor security clearances shall be kept to an absolute minimum necessary to perform contract requirements.

Contractor personnel shall have appropriate clearances prior to commencing work on any T/O unless otherwise approved in writing by the CO. The contractor shall also complete visit requests for each individual that will be performing work on a task order in the Defense Security Service (DSS) Joint Personnel Adjudication System (JPAS) prior to performance start unless otherwise approved in writing by the CO. The Prime Contractor shall ensure that any teaming partners or subcontractors have the appropriate clearances prior to beginning performance.

14.3.1. The contractor shall provide a National Agency Check (NAC) for all contractor employees who are to be provided access to government e-mail/internet, Local Area Network Wide Area Network (LAN)/WAN and other government information networks. All contractor employees shall have the appropriate training for access to LAN and Non Secure Internet Protocol Router Network (NIPRNET). Security clearances shall be verifiable in the Joint Personnel Adjudication System (JPAS).

14.3.2. Clearance Documentation. Prior to contract start, and as changes occur, the contractor shall provide the CO/COR a list of all company employees assigned to this task order. The list shall include the employees’ Names, Social Security Numbers, Location of Performance and Security Clearance.

14.4. Notification. The contractor shall notify the Fairchild Information Protection Office at the performance locations in paragraph 4.5, immediately or within 5 days of contract award. The notification shall include:

14.5. Name, address, and telephone number of company representatives.

14.5.1. The contract number and contracting agency.

14.5.2. The highest level of classified information which contractor employees require access to.

14.5.3. The location(s) of contract performance.

14.5.4. The date contract performance begins.

14.6. Listing Of Employees. The contractor shall maintain a current listing of employees. The list shall include the employee's name, social security number and level of security clearance. The list shall be validated and signed by the company Facility Security Officer (FSO) and provided to the Sponsoring Agencies Security Manager. An updated listing shall be provided when an employee's status or information changes.

14.7. Security Manager Appointment. The contractor shall appoint a security manager for the on base Visitor Group. The security manager may be a full time position or an additional duty position. The security manager shall provide employees with training required by DoD 5200.1-R, Information Security Program Regulation, and AFI 31- 401, "Information Security Program Management". The contractor will also provide initial and follow-on training to contractor personnel who work in Air Force controlled/restricted areas. Air Force restricted areas and controlled areas are explained in AFI 31-101, The Air Force Installation Security Program.

14.8. Pass and Identification Items. The contractor shall ensure the pass and identification items required for contract performance are obtained for employees.

14.8.1. AF Form 1199, USAF Restricted Area Badge, or a locally developed badge.

14.8.2. Common Access Card (CAC) IAW AFI 36-3026_IP, Identification Cards for Members of the Uniform

Services.

14.9. Retrieving Identification Media. The contractor shall retrieve all identification media, including vehicle passes from employees who depart for any reason before the contract expires; e.g. terminated for cause, retirement, etc.

14.10. For Official Use Only (FOUO). The contractor shall comply with DoD 5400.7-R, Chapter 4, DoD Freedom of Information Act (FOIA) Program, requirements. This regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding FOUO material.

14.11. Health Insurance Portability and Accountability Act (HIPPA). The contractor will possess, through completion of annual training as required to comply with requirements, knowledge of medical privacy and confidentiality standards as pertains to HIPAA. This is pertinent in regards to DoD personnel’s service medical status.

14.12. Reporting Requirements. The contractor shall comply with AFI 71-101, Volume-1, Criminal Investigations, and Volume-2 Protective Service Matters, requirements. Contractor personnel shall report to an appropriate authority any information or circumstances of which they are aware may pose a threat to the security of DoD personnel, contractor personnel, resources, and classified or unclassified defense information. Contractor employees shall be briefed by their immediate supervisor upon initial on-base assignment.

14.13. Physical Security. The contractor shall be responsible for safeguarding all government property and controlled forms provided for contractor use. At the end of each work period, all government facilities, equipment, and materials shall be secured.

14.14. Privacy Act. Contractor support on this project may require personnel to have access to Privacy Information. Contractor personnel shall adhere to the Privacy Act, Title 5 of the U.S. Code, Section 552a and all applicable agency rules and regulations. Contractor personnel may be required to undergo Privacy Act training as directed by AMC.

14.15. Controlled/Restricted Areas. The contractor shall implement local base procedures for entry to Air Force controlled/restricted areas where contractor personnel will work. An AF Form 2586, Unescorted Entry Authorization Certificate, must be completed and signed by the sponsoring agencies Security Manager before a Restricted Area Badge will be issued. Contractor employees must have a favorably completed National Agency Check plus written Inquiries (NACI) investigation before receiving a Restricted Area Badge. Interim access can be granted IAW AFI 31-501, Personnel Security Program Management

14.16. Key Control/Access Badge Control. The contractor shall establish and implement methods of making sure all keys/badges issued to the contractor by the government are not lost or misplaced and are not used by unauthorized persons. The contractor shall not duplicate any keys issued by the government.

14.16.1. Lost Keys. The contractor shall immediately report to the COR or Program Manager any occurrences of lost or duplicated keys. In the event keys, other than master keys, are lost or duplicated, the contractor may be required, upon written direction of the CO, to re-key or replace the affected lock or locks without cost to the government. The government may, however, at its option, replace the affected lock or locks or perform re- keying and deduct the cost of such from the monthly payment due the contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the government and the total cost deducted from the monthly payment due the contractor.

14.16.2. Prohibited Use. The contractor shall prohibit the use of keys, issued by the government, by any persons other than the contractor’s employees and the opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in performance of contract work requirements in those areas.

14.16.3. Lock Combinations. The contractor shall control access to all government provided lock combinations to those security containers the contractor has access to preclude unauthorized entry. Lock combinations shall be changed when contracted personnel have been relieved of duty. The contractor is not authorized to record lock combinations without written approval by the government Program Manager. Records with written combinations to authorized secure storage containers, secure storage rooms, or certified vaults, shall be marked and safeguarded at the highest classification level as the classified material maintained inside the approved containers.

14.17. Automatic Data Processing Equipment (ADPE). The contractor shall establish and implement procedures to ensure all ADPE, to include laptops and other data processing devices, issued to the contractor by the government are not lost or misplaced, are not used by unauthorized persons or are not subject to unauthorized external devices. The contractor shall immediately report to the OCO or PM any occurrences of lost ADPE within two (2) hours of discovery of occurrence. In the event that ADPE is lost, the contractor may be required, upon written direction of the CO, to replace the equipment at no additional cost to the government. The government may replace the equipment and deduct the cost of such from the monthly payment due the contractor.

14.18. Communications Security (COMSEC). Contractors may require access to COMSEC information. The DD FM 254 will give further instructions on safeguarding and managing COMSEC material. The contractor shall not require a COMSEC account. Access will be controlled by the sponsoring agency. Access to COMSEC material by personnel is restricted to US citizens holding final US Government clearances. Such information is not releasable to personnel holding only reciprocal clearances.

14.19. Antiterrorism (AT) Level 1 Awareness Training. All contractor employees, to include subcontractor employees, requiring regular access to Government Installations, Facilities and Controlled Access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. Certificates of completion for each affected contractor employee and subcontractor employee will be maintained by the COR or Antiterrorism Representative. Level I AT is available through ADLS by completing the Force Protection Computer Based Training (CBT).

14.20. Information Assurance (IA) / Information Technology (IT) Training: All contractor employees and associated sub-contractor employees shall complete the DoD Information Assurance Awareness Cyber Awareness Challenge before issuance of network access and annually thereafter. All contractor employees performing services involving IA/IT functions shall comply with DoD and Air Force training requirements in DoD 8570.01-M, Information Assurance Workforce Improvement Program and AFPD 33-3, Information Management within 5 business days after the start of contract performance. IAW DoD 8570.01-M, Information Assurance Workforce Improvement Program, DFARS 252.239.7001 and, contractor employees performing services supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M, Information Assurance Workforce Improvement Program shall be completed upon contract award.

14.21. Trafficking in Human Persons: DoD has a zero tolerance policy for human trafficking. CORs are the first line of defense in the battle against human trafficking and must complete Combating Trafficking in Persons training annually. As the COR monitors the contractor and its employees, Combating Trafficking in Persons should rank among the COR's chief priorities. CORs must be diligent in ensuring that contractors and contractor personnel are not trafficking in persons. During surveillance, the COR shall monitor the contractor's performance regarding trafficking in persons for compliance with all that is required IAW FAR clause 52.222-50, Combating Trafficking in Persons. The COR must inform the CO if the contractor, contractor personnel, subcontractor, or subcontractor personnel have failed to comply with the requirements of the clause at FAR 52.222-50.

14.22. Contractor personnel shall complete DoD Combating Trafficking in Persons (CTIP) General Awareness Course training on an annual basis. This training is located in ADLS; DoD Combating Trafficking in Persons (CTIP) General Awareness Course in Advanced Distributed Learning Service (ADLS). Frequency and number of training requirements are subject to change with institutional policies.

14.23. Restricted/Formerly Restricted Data. Obtain a final U.S. Government clearance at the appropriate level before obtaining access to RESTRICTED DATA and FORMERLY RESTRICTED DATA.

14.24. Clearance Requirement. If access to classified information is a requirement, a SF 312 Non-Disclosure Agreement (NDA) initiated by the company’s Facility Security Officer (FSO) is required. The contractor must possess a facility security clearance at the appropriate classification level for the work prior to performing contract work.

14.25. The contractor shall provide a National Agency Check with Inquiries (NACI) for all contractor employees who are to be provided access to government e-mail/internet, LAN/WAN and other government information networks.

14.26. Suitability Investigations: Contractor personnel not requiring access to classified shall successfully complete, as a minimum, a Tier 1 (T1) investigation, before operating government furnished workstations.

The contractor shall comply with the DoD 5200.2-R, Personnel Security Program, AFMAN 33-152, User Responsibilities and Guidance for Information Systems, and AFI 33-200, Information Assurance (IA) Management, requirements. T1 investigation requests are initiated using the Standard Form (SF) 85 and are submitted to the installation Information Protection Office through the using agency’s Unit Security Manager. T1 investigations are different from the Wants and Warrants checks, and are provided by the government at no additional cost to the contractor.

14.27. Unescorted Entry to Restricted Areas: When contractor employees require unescorted entry to restricted areas, the USAF shall submit T1 investigation for contractor employees at no additional cost to the contractor. Contractor personnel shall successfully complete a T1 investigation to obtain unescorted entry to a restricted area. The contractor shall comply with DoDM 5200.2-R, Personal Security Program and AFI 31-501, Personnel Security Program Management, requirements.

14.28. HSPD-12 Background Investigation Requirements: The contractor shall ensure Common Access Cards (CACs) are obtained by all contract or subcontract personnel assigned to work on the government site and/or requiring access to a DoD network. IAW DODI 5200.46, DoD Investigative and Adjudicative Guidance for Issuing the Common Access Card (CAC), 9 Sept 2014, a favorably adjudicated T1 Investigation or equivalent IAW revised Federal Investigative Standards is the minimum investigation required for a final credentialing determination for a CAC. The contractor shall make all reasonable efforts to ensure that contractor employees meet CAC eligibility standards upon assignment to the contract and shall be held responsible for delays, failure to meet performance requirements or decreases in efficiency IAW the applicable inspection clause.

14.29. Trusted Associate Sponsorship System (TASS): The contractor is responsible for processing applications for Common Access Cards (CAC) for every contractor employee who has a need to access any government computer network IAW FAR 52.204-9, Personal Identity Verification of Contractor Personnel.

14.30. The contractor is responsible for managing requests for new or renewal contractor CAC cards in sufficient time to ensure that all contractor employees have them when needed to perform work under this contract.

CAC access should be requested as soon as possible, but no later than ten calendar days advance notice to the Trusted Agent (TA), unless there are extenuating circumstances approved by the CO or COR.

14.31. The government will establish a TASS application account for each CAC Request and will provide each contractor employee a USER ID and Password, via email, to the Facility Security Officer (FSO). The FSO or contractor employee shall access the TASS account and complete the CAC application.

14.32. The contractor employee shall submit completed applications in TASS and will follow up to ensure that the TA is processing the request.

14.33. A CAC cannot be issued without evidence that the FSO has initiated a T1 Investigation Check with Written Inquires or a personnel security investigation (PSI) equal to or greater in scope than a T1 Investigation.

14.34. At the Real-Time Automated Personnel Identification System (RAPIDS) station, the RAPIDS Verification Officer will verify the contractor by Social Security Number (SSN) and two forms of identification.

Identity source Documents must come from the list of acceptable documents included in Form I-9, OMB No. 115-0136, "Employment Eligibility Verification." Consistent with applicable law, at least one document from the Form I-9 list shall be a valid (unexpired) State or Federal Government-issued picture identification (ID). The Identity documents will be inspected for authenticity and scanned and stored in the Defense Enrollment Eligibility Reporting System (DEERS) upon issuance of an ID. The photo ID requirement cannot be waived, consistent with applicable statutory requirements. The Verification Officer will capture primary and alternate fingerprints, picture, and updates to DEERS and will then issue a CAC.

14.35. Issued CACs shall be for the period of performance (current contract year), not the contract end date (inclusive of any options). CACs are validated by the acceptance and issuance of the new Option Year.

15. TRANSITION PLAN: The incoming contractor shall interface with government personnel in a manner that minimizes disruption of activities during the transition period. The contractor shall develop a Phase- In/Phase-Out Transition-Plan and provide it to the COR. The Phase-In portion of this plan shall detail how the contractor shall meet Phase-In requirements including discussions of workload estimates, priority allocations of personnel and resources, scheduled completion dates of key events (i.e. milestone charts), and plans for mitigating risk factors.

15.1. Transition Out. Prior to the end of the TO period of performance, the incumbent contractor shall support a fifteen (15) business day (120 hours) transition period with incoming personnel supporting the installations listed in this PWS. During this period, all programs, information, data, etc. will be passed from the incumbent contractor to the incoming contractor so that there is no break in mission support.

15.2. ADMINISTRATION CONSIDERATIONS:

15.2.1. Performance Schedule. The contractor shall perform the required tasks during the mandated time interval shown in Table 2

15.2.2. Contractor Identification. In addition to the government furnished access badge for controlled or restricted areas each contractor employee shall, while on duty, wear in plain view on the upper portion of his outer garment a metal or plastic identification badge to be furnished by the contractor, containing the company name, employee name, and the section where the employee works.