Questions and Answers dated 14 September 2023.pdf
PDF 149 KB Posted
- Attached to
- Dell Avamar & Power Protection Implementation
- Solicitation number
- FA461323Q1054
About this file
This document contains questions and answers regarding a solicitation for Dell Avamar & Power Protect Implementation services for the Department of the Air Force Global Strike Command. The solicitation seeks implementation assistance configuring existing Dell backup hardware and software equipment, as no existing contract currently covers warranty or support. No incumbent was providing these services previously. Pricing and other requirement details are not included in the questions and answers document.
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Questions and Answers
Dell Avamar & Power Protect Implementation
14 September 2023
1. Is this a brand new contract? If there is (was) an incumbent performing these services? If it is not brand new, could you please provide the current / previous contract number?
a. As far as I know, there is no existing contract for this service. We may have had one in the past, but I am pretty sure our old equipment has been out of warranty and if there is an existing contract, I would have to defer to our Plans section to confirm.
2. Is the customer needing a SOW to implement existing hardware or if there is a list of requirements for hardware that are needed with the SOW?
a. We have the equipment installed and ready for configuration, we just need assistance configuring the equipment as stated in the original request.
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