C2F_Facility_Mx_PWS_26_Jan_16.docx

PERFORMANCE WORK STATEMENT

FOR

COMMAND AND CONTROL FACILITY MAINTENANCE & REPAIR

Offutt Air Force Base Bellevue, Nebraska 68113

REVIEWED:

Quality Assurance Program Coordinator

Date

Program Manager/ Functional Commander

Date

APPROVED:

Contracting Officer

Date

Updated 20 Jan 2016

COMMAND AND CONTROL FACILITY PERFORMANCE WORK STATEMENT

TABLE OF CONTENTS

APPENDIX F – CONTRACT DATA REQUIREMENTS LIST (CDRL'S)…………………………. 40

BACKGROUND INFORMATION

Offutt Air Force Base is home of the 55th Wing, the Fightin' Fifty-Fifth, and a variety of tenant units. Offutt's diverse missions and global responsibilities put it on the cutting edge of the Air Force's transformation. Each branch of the US military is represented among the approximately 10,000 military and federal employees assigned here. Offutt is a beautiful community situated near the Missouri River in the rolling hills of southeastern Nebraska.

As such, the Contractor will be required to support this mission by providing facility support services to major maintenance activities for the Command and Control Facility (C2F). Specifically, these activities are for Air Force and Department of Defense organizations located within this area of Offutt AFB, Nebraska. Work to be performed will include, but is not limited to, facility support which included facility investment, utility maintenance, generator maintenance and pest control and fire protection maintenance.

1.0 DESCRIPTION OF SERVICES

The Contractor shall provide cost effective operations, maintenance, repair, and service functions for real property, Real Property Installed Equipment (RPIE), Real Property Similar Equipment (RPSE), and specifically designated non-RPIE to a standard that prevents deterioration beyond that which results from normal wear and tear or prevents degradation of C2F mission using life cycle maintenance practices. The plan and program shall include provisions for control and accountability of all Contractor utilized vehicles, equipment, tools and materials.

Except where otherwise stated, the Contractor shall furnish all labor, supervision, management, tools, materials, equipment, facilities, transportation, incidental engineering, and other items necessary to provide the services outlined below and described in this Performance Work Statement (PWS) for the C2F compound within Offutt AFB. Services shall be performed at Building 1000 and their connecting structures/supporting facilities at Offutt AFB, Nebraska.

Broad examples of Contractor responsibilities include, but are not limited to, Heating Ventilation and Air Conditioning (HVAC), plumbing, generator maintenance electrical, fire suppression, structural, alarms, roofing maintenance and repair and work request management. This contract also includes providing the Civil Engineering (CE) customer interface with the facility occupants as well as coordination with the Contracting Officer Representative (COR). The Contractor shall perform services in accordance with all applicable federal, state, and local laws, AF Engineering Technical Letters (ETL), Unified Facilities Criteria (UFC), and life safety codes ensuring uninterrupted mission support to the C2F mission and personnel.

1.1 VERIFICATION OF WORKLOAD AND CONDITIONS

A detailed list of equipment and systems is provided in Appendix C. Appendix C may not contain a complete listing of equipment thus; offerors must verify full inventory list during Request for Proposal/Solicitation process to assess the nature of work and conditions under which work is to be performed. All Real Property Installed Equipment (RPIE) (See section 1.2.9 of AFI 32-9005 for RPIE definition), RPSE, and specifically designated non-RPIE located in the facilities will be supported under this PWS. Basic site maps are provided in Appendix B and floor plans for each facility are provided as both contract support files and as appendices within this document (Appendix B).

1.2 SERVICES

1.2.1 SERVICES TO BE PROVIDED FOR RPIE (CLIN X001 and X002)

The Contractor shall provide professional inspection, operations, maintenance, repair, and support functions in the most efficient and economical manner, taking into account total system life cycle costs and impact on the quality of service received by the customers. The Contractor shall deliver a predictive, preventive maintenance, and corrections program that ensures the reliability and maintainability of Real Property; Use equipment maintenance records and current technology solutions to provide early notification of pending equipment and system failures to enable the Contractor to avoid facility downtime and provide 100% mission capable facilities; When necessary, provide the required documentation (i.e. AF Form 332) for follow on programming action purposes by 55th CES/CEN personnel.

The Contractor shall remove debris, required to complete services with this contract, in accordance with all applicable federal, state, and local environmental laws and life Safety codes. No storage of debris shall be permitted. The Contractor shall meet all legal requirements for transportation and tracking of this debris to recycle centers or landfills. The contractor shall report quantities of all material disposed of to the Base Environmental Element NLT the 1st day of the month following the end of each quarter on the standard base form. All records generated under this contract are the Government’s and must be ready for inspection at any time. The Contractor will also turn over all records generated to the Government at contract completion. The Contractor shall maintain the cleanliness and orderliness of all mechanical rooms and shall not delegate that responsibility to facility managers. After maintenance and repairs, restore the surface area and landscape to its original condition. The Contractor is responsible for cleanup resulting from real property system failures.

The Contractor shall manage and perform all activities and functions related to leading, managing, training, and directing people and resources dedicated to performing operations and maintenance activities for all Real Property, Real Property Installed Equipment (RPIE), RPSE, and specifically designated non-RPIE in listed facilities. The Contractor shall provide information and support to the COR Base Civil Engineer (BCE) and other government designated CE representatives as required; Generate, distribute, file, and maintain records of all required inspections, testing, training, certifications, operating instructions, appointments, and policy letters.

1.2.1.1 OPERATIONS SUPPORT -- CUSTOMER SERVICE

Contractor shall provide a centralized customer service focal point for customers working / residing within the contracted facilities. The Contractor shall provide a means to receive verbal or written service calls 24 hours a day, 7 days a week. During non-duty hours, the contractor shall provide a means for acknowledging receipt of all verbal or written emergency work orders within 15 minutes of the initial attempt to contact. The Contractor shall process and control work requirements for repair work performed by Contract or USAF/DoD work forces. Maintain accountability of resources to include for example equipment, personnel, and facilities. Process all after hour calls, dispatch craftsman to emergencies, write Direct Scheduled Work (DSW), and maintain the Industrial Control System (ICS) night log with all pertinent information.

Contractor shall manage, train, and perform all activities and functions related to customer service, material acquisition and control, warranty/guarantee program, production control, work order support, life cycle cost management, and associated tasks.

1.2.1.2 PREVENTIVE MAINTENANCE

1.2.1.2.1 MAINTENANCE MASTER PLAN (MMP)

(See section 4.1 for plan requirements)

1.2.1.2.2 PREVENTIVE MAINTENANCE WORK PROGRAM (Priority 2A)

The Contractor is to ensure that equipment and systems are maintained and have operational capability for anticipated asset life while maintaining life cycle costs within industry standards and compliant with code and manufacturer O&M specifications.

The Contractor shall update schedules as necessary to reflect all changes in equipment inventory; Perform 2A work as specified in the current Air Force guidance; Manufacturer’s recommendations shall be adhered to throughout the life of the equipment; all records maintenance shall be the sole responsibility of the Contractor; All records generated under this contract are the Government’s and must be ready for inspection at any time. The Contractor will also turn over all records generated to the Government at contract completion;

Structure preventive maintenance work program (2A) for maximum efficiency and cost benefit; Perform supporting work associated with the acquisition of real property or RPIE, RPSE, and designated non-RPIE and equipment by a government procurement agency including all administrative work, document preparation, inspection, commissioning of new equipment prior to the acceptance of work, and attend operational familiarization training, walk through and related activities.

Contractor shall document the proposed 2A frequencies, schedules and implementation program process in the proposal. During the execution of this project if changes to the 2A work frequencies, schedules, and equipment additions and deletions are required, the Contractor shall provide documentation to the COR and gain COR approval prior to implementation. An initial listing of all documented equipment (Contractor to validate equipment listing during site visit and add any missing equipment to their proposal and pricing) requiring periodic maintenance is provided in Appendix C and shall be revised by the Contractor with the approval of the COR. A completed 2A work plan shall be submitted as part of this proposal and the COR will provide comments and necessary adjustments during the kickoff meeting to enable approval of the program.

1.2.1.2.3 PREDICTABILITY MAINTENANCE

The Contractor shall develop and implement a maintenance management program to monitor and analyze the condition of real property equipment and systems, predict failures, determine required replacement parts, and schedule maintenance prior to failure in order to minimize service disruptions.

1.2.1.3 DIRECT SCHEDULE WORK:

The Contractor shall maintain, repair, construct, and modify real property facilities and equipment included in the C2F to ensure cost effective, quality, safe and reliable facilities. All priorities of work are defined in AFI 32-1001. DSWs are limited to $2,000 in material costs and/or less than 50 man-hours in labor effort.

1.2.1.3.1 EMERGENCY CORRECTIVE MAINTENANCE (Priority 1)

As defined by AFI 32-1001, Emergency work (Priority 1) includes any situation that is an immediate threat to life, property, environment, security or mission. The Contractor’s performance standard for emergency work shall be on-site response within 1 hour with appropriate certified and licensed personnel capable and ready to respond and mitigate the emergency as quickly as possible, not to exceed 24 clock hours. When emergency work is in progress and completion prior to normal duty hours is impossible, the Contractor shall continue the work to a point of safe mitigation, regardless of the time required. Notify the COR promptly upon discovery of significant emergencies and provide periodic updates. Critical mission areas shall be supported as first priority in the event of large scale service requirements; Contractor shall contact the COR to determine prioritization of requirements. In the event of an Emergency not mitigated within the 24 hour requirements window, the Contractor shall be responsible for notifying the COR and providing hourly updates to the COR.

1.2.1.3.1.1 EMERGENCY UTILITY DSW

The Contractor’s performance standard for emergency utility service work shall be on-site response within 1 hour with appropriate certified and licensed personnel capable and ready to respond and mitigate the emergency.

1.2.1.3.2 PREVENTIVE MAINTENANCE (Priority 2A)

As defined by AFI 32-1001, Preventive Maintenance (Priority 2A) is maintaining equipment and facilities in satisfactory operating condition by providing for systematic inspection, detection, and correction of incipient failures either before they occur or before they develop into major defects.

1.2.1.3.2 CONTINGENCY CONSTRUCTION (Priority 2B)

As defined by AFI 32-1001, this work classification is not applicable to this Performance Work Statement.

1.2.1.3.3 SCHEDULED SUSTAINMENT WORK/CORRECTIVE MAINTENANCE (Priority 3A-High/3B-Medium) As defined by AFI 32-1001, Priority 3A/3B work is a scheduled sustainment item that poses high or medium mission or equipment sustainment risk, has a Risk Assessment Code (RAC) of 1-3 assigned to it, has a Fire Safety Deficiency (FSD) of 1 or 2 assigned to it, provides a high return on investment to the Government, or entails time sensitive requirements. Priority 3A/3B work must be responded to and completed, or materials ordered, within 7 calendar days of receipt. Thus, the Contractor shall respond to and complete, or order materials, within 7 calendar days of receipt. If materials are ordered, completion shall be within 7 calendar days after receipt of materials. In the event of ordered materials, the Contractor shall have a safe mitigation plan in place to support a reclassification of Priority 3A/3B work to a lesser priority and not exceed 30 calendar days from receipt of notification to complete the work. DSWs shall not be consolidated in an effort to convert them into a planned work order. Any request for conversion of a DSW into a planned work order or project shall be approved in advance by the chairman of the Work Request Review Board (WRRB) and COR. Coordinate Priority 3A/3B work and inspections with the facility manager.

1.2.1.3.4 SCHEDULED SUSTAINMENT WORK/CORRECTIVE MAINTENANCE (Priority 3C-Low) As defined by AFI 32-1001, Priority 3C work is a scheduled sustainment item that poses low mission or equipment sustainment risk, has a Risk Assessment Code (RAC) of 4-5 assigned to it, or that does not qualify as a higher priority. Priority 3C work must be accomplished within 30 calendar days of notification of the requirement. Material requirements must be processed within 14 calendar days of receipt of requirement. DSWs shall not be consolidated in an effort to convert them into a planned work order. Any request for conversion of a DSW into a planned work order or project shall be approved in advance by the chairman of the Work Request Review Board (WRRB) and COR. Coordinate Priority 3Cwork and inspections with the facility manager.

1.2.1.3.2 SCHEDULED ENHANCEMENT WORK/ALL OTHER ENHANCEMENT WORK (Priority 4A/4B) As defined by AFI 32-1001, this work classification may be accomplished in accordance with paragraph 1.2.1.4 of this Performance Work Statement.

1.2.1.4 WORK ORDER PROGRAM

Coordinate with COR personnel when applicable, gather written requirements to be performed, and develop recommendations for review at staff meetings, the WRRB and Facilities Board. In-house work will generally fall into one of two categories based on scope, complexity of the requirement, man-hours, and cost threshold as established by the Government to separate work categories. Work that exceeds scope of a DSW or Contractor’s scope of responsibility shall be routed through the WRRB and the Government to determine method of completion. The Contractor shall have the ability to provide an estimate for work items above the threshold established for DSW work. The Government will review and validate the Contractors estimate. The Government will then determine the most advantageous way to satisfy the requirement. (CLIN X003 if necessary) The Government will review, approve/disapprove, and make a final determination on which work requests are to be performed by in-house capabilities for planned work and which will be accomplished as engineering projects. Activities shall be based on sound life-cycle cost management practices.

1.2.1.5 REQUIRED REPORTING

The Contractor shall provide Contract Data Requirements List (CDRL) provided in Appendix F, A0001-A0022, to the Contracting Officer according to the schedule provided below. The information found in the “to be included” column are items to be reported on. Report due dates are Fridays at 3pm and will cover both the work performed for the week as well as the projected schedule for the following week.

Time Caller info Facility # Issue Action Weekly

Facility # PM Task Equipment Barcode Scheduled Date Actual Date Schedule Amt Time Actual Amt Time Material Cost Reason if Deferred Schedule and actions for next week’s PM actions Weekly

Facility # DSW Type (R,U,E) Equipment Barcode Called in Date/Time Requester Info (name, e-mail, org, phone) Time Responded Response Date/Time Time to Complete Date Complete Material Cost Comments Weekly

Date of Request Contractor Cost Est Materials Ordered Date and Materials Estimated Time of Arrival Contractor ECD WRRB Date Reviewed WRRB Decision Weekly

Total waste recycled Total revenue for recycling Materials Recycled Other info required on form Quarterly (NLT 1 day after end of quarter)

1.2.1.6 MATERIAL CONTROL

Provide and manage material acquisition, logistical support, and associated warehouse activities for operations. Upon request, provide to the Government copies of purchase orders and information relating to estimated time of arrival for all materials ordered. All costs must be attributable to the work order for which the materials were purchased and the facility for which the work was performed. All materials purchased shall be validated for Materials Safety Data Sheet (MSDS) applicability. When a MSDS is available, the Contractor shall provide the MSDS to COR personnel prior to purchase for approval.

1.2.1.7 WARRANTY/GUARANTEE PROGRAM

Manage RPIE warranty/guarantee programs to ensure maximum use of these instruments to eliminate unnecessary expenditure of resources and correct deficiencies. All warranties /guarantees in affect at the time of contract award will be turned over to the contractor to maintain.

1.2.1.8 O&M MANUALS

Organize and maintain all O&M manuals to ensure that these references are kept in good condition and are available for reference for the life cycle of the equipment.

1.2.1.9 LIFE CYCLE MANAGEMENT AND REQUIREMENT SUPPORT

Perform and document life cycle cost analysis to support recurring maintenance and replacement program decisions in coordination with asset optimization and programs activities. Ensure real property records are correctly updated when work is completed to include the production of AF Form 1354s. Provide support and assistance to COR staff for the ultimate development of the ten year plan based on the performance of the RPIE and the expected life cycle for the assets.

1.2.1.10 REAL PROPERTY AND ACCOUNTABLE REAL PROPERTY INSTALLED EQUIPMENT INVENTORY DATABASE SUPPORT Inventory all real property, accountable RPIE, and associated non-RPIE items using higher headquarters directed barcoding tools and processes. Maintain and update collected data in barcoding spreadsheet and Government designated systems and databases in the authoritative systems. Provide required written documentation for capitalization purposes per AFI 32-9005 when required (CDRL A0021).

1.2.2 SERVICES TO BE PROVIDED FOR RPSE AND/OR DESIGNATED NON-RPIE (CLIN X004 and X005)

1.2.2.1 OPERATIONS SUPPORT -- CUSTOMER SERVICE

This requirement is identical to the requirement defined in the corresponding paragraph or subparagraph under paragraph 1.2.1 with the following exceptions – no exceptions.

1.2.2.2 PREVENTIVE MAINTENANCE

1.2.2.2.1 MAINTENANCE MASTER PLAN (MMP)

(See section 4.1 for plan requirements)

1.2.2.2.2 PREVENTIVE MAINTENANCE WORK PROGRAM (2A)

This requirement is identical to the requirement defined in the corresponding paragraph or subparagraph under paragraph 1.2.1 with the following exceptions – except as noted in paragraph 1.3.2.

1.2.2.2.3 PREDICTABILITY MAINTENANCE

This requirement is identical to the requirement defined in the corresponding paragraph or subparagraph under paragraph 1.2.1 with the following exceptions – no exceptions.

1.2.2.3 DIRECT SCHEDULE WORK:

This requirement is identical to the requirement defined in the corresponding paragraph or subparagraph under paragraph 1.2.1 except as noted in paragraph 1.3.2.

1.2.2.3.1 EMERGENCY WORK (Priority 1)

This requirement is identical to the requirement defined in the corresponding paragraph or subparagraph under paragraph 1.2.1 except as noted in paragraph 1.3.2.

1.2.2.3.1.1 EMERGENCY UTILITY DSW

This requirement is identical to the requirement defined in the corresponding paragraph or subparagraph under paragraph 1.2.1 with the following exceptions – no exceptions.

1.2.2.3.2 PREVENTIVE MAINTENANCE (Priority 2A)

This requirement is identical to the requirement defined in the corresponding paragraph or subparagraph under paragraph 1.2.1 except as noted in paragraph 1.3.2.

1.2.2.3.3 SCHEDULED SUSTAINMENT WORK/CORRECTIVE MAINTENANCE (Priority 3A-High/3B-Medium) This requirement is identical to the requirement defined in the corresponding paragraph or subparagraph under paragraph 1.2.1 except as noted in paragraph 1.3.2.

1.2.2.3.4 SCHEDULED SUSTAINMENT WORK/CORRECTIVE MAINTENANCE (Priority 3C-Low) This requirement is identical to the requirement defined in the corresponding paragraph or subparagraph under paragraph 1.2.1 except as noted in paragraph 1.3.2.

1.2.2.4 WORK ORDER PROGRAM

Coordinate with COR personnel when applicable, gather written requirements to be performed, and develop recommendations for review. In-house work will generally fall into one of two categories based on scope, complexity of the requirement, man-hours, and cost threshold as established by the Government to separate work categories. Work that exceeds scope of a DSW or Contractor’s scope of responsibility as defined by paragraph 1.3.2 shall be routed through USSTRATCOM/J43 to determine method of completion. The Contractor shall have the ability to provide an estimate for work items above the threshold established for DSW work. The USSTRATCOM/J43 will review and validate the Contractors estimate. The USSTRATCOM/J43 will then determine the most advantageous way to satisfy the requirement. (CLIN X006 if necessary) USSTRATCOM/J43 will review, approve/disapprove, and make a final determination on which work requests are to be performed by in-house capabilities for planned work and which will be accomplished as engineering projects. Activities shall be based on sound life-cycle cost management practices.

1.2.2.5 REQUIRED REPORTING

This requirement is identical to the requirement defined in the corresponding paragraph or subparagraph under paragraph 1.2.1 with the following exceptions – no exceptions.

1.2.2.6 MATERIAL CONTROL

This requirement is identical to the requirement defined in the corresponding paragraph or subparagraph under paragraph 1.2.1 with the following exceptions – no exceptions.

1.2.2.7 WARRANTY/GUARANTEE PROGRAM

Manage RPSE and/or designated non-RPIE warranty/guarantee programs to ensure maximum use of these instruments to eliminate unnecessary expenditure of resources and correct deficiencies. All warranties /guarantees in affect at the time of contract award will be turned over to the contractor to maintain.

1.2.2.8 O&M MANUALS

This requirement is identical to the requirement defined in the corresponding paragraph or subparagraph under paragraph 1.2.1 with the following exceptions – no exceptions.

1.2.2.9 LIFE CYCLE MANAGEMENT AND REQUIREMENT SUPPORT

This requirement is identical to the requirement defined in the corresponding paragraph or subparagraph under paragraph 1.2.1 with the following exceptions. AF Form 1354s are not required for RPSE and/or designated non-RPIE.

1.2.2.10 RPSE AND/OR DESIGNATED NON-RPIE AND ACCOUNTABLE RPSE AND/OR DESIGNATED NON-RPIE INVENTORY DATABASE SUPPORT Inventory all RPSE and/or designated Non-RPIE, accountable RPSE and/or designated Non-RPIE, and associated items USSTRATCOM/J43 directed barcoding tools and processes. Maintain and update collected data in barcoding spreadsheet and Government designated systems and databases in the authoritative systems. Provide required written documentation for capitalization purposes (CDRL A0022).

1.3.1 RPIE SYSTEM SPECIFIC REQUIREMENTS (CLIN X001, CLIN X002)

1.3.1.1 ELECTRICAL SYSTEMS

The Contractor shall operate, maintain, install, and repair energized and de-energized facility electrical components for example electrical circuits, electrical control systems, lightning protection systems, grounding systems, generator systems, unit substations, and associated mechanisms. Maintain, repair, and replace all light fixtures throughout facility. Maintain, repair, replace, and operate all electrical distribution systems from the indicated demarcation point to the facility including the 13.8 kV electrical switches. Contractor shall be responsible for all electrical real property, accountable RPIE, and associated equipment items required for RPIE to be functional. As-Builts will be provided to the Contractor upon request. The Contractor shall repair and maintain real property electrical equipment to meet the National Electric Code (NEC), to ensure safe and reliable electrical systems. All electricians shall be certified as a Journeyman at a minimum.

1.3.1.2 FIRE ALARM AND FIRE SUPRESSION SYSTEMS

The Contractor shall repair, modify, test, maintain, and inspect fire alarm systems, fire suppression systems, and the disaster warning system to ensure safe and reliable facilities that meet the requirements of NFPA and the original equipment manufacturer’s instructions and Unified Facilities Criteria 3-601-02 Table 2-2. The objective of this section is to eliminate fires, false alarms, loss of life, injuries, and property damage. In addition, the Contractor shall ensure that repairs, modifications, and additions are compatible with the existing systems.

1.3.1.3 GROUNDING, LIGHTNING PROTECTION, CORROSION CONTROL SYSTEMS

The Contractor shall test, repair, and maintain grounding systems, lightning protection systems, and corrosion control systems to meet the requirements of AFI 32-1065 Grounding Systems in its entirety and AFI 32-1054 Corrosion Control, Paragraphs 1, 2, 3.5, and 5, to protect personnel, equipment, facilities, infrastructure and the environment. Maintain records to meet the requirements of AFI 32-1054, Corrosion Control, Paragraph 5.

The Contractor shall maintain all existing corrosion control systems. The Contractor needs to meet the requirements of AFI 32-1054, Corrosion Control, Paragraph 4, to eliminate corrosion failures. The Contractor shall update working maps and drawings devoted to cathodic protection systems and shall ensure updates are of such quality that clear, legible reproductions can be made from them. Maps shall annotate the piping and structures to indicate the type of metal used and shall show existing and recommended cathodic protection systems so that an accurate accounting of these systems is established. Soil and pH level testing shall be conducted following any line break to ensure adequate cathodic protection of metallic systems.

1.3.1.4 HEATING VENTILATION, AIR CONDITIONING (HVAC)

The Contractor shall operate, maintain, calibrate, repair, and balance real property HVAC through the Industrial Control Systems (ICS) using certified personnel (Journeyman as a minimum) to ensure safe, functional, efficient, and reliable systems. The Contractor shall perform required testing and balance actions to meet American Society of Heating, Refrigeration, Air-conditioning Engineers (ASHRAE) standards. The Contractor shall maintain a water treatment and corrosion control program to control scale, algae, slime, mold, and corrosion on HVAC systems. This includes but is not limited to the regular inspection, minor remediation as necessary, and actions to prevent the recurrence of mold within the HVAC systems. The Contractor shall document water analysis, quantity of chemical used, and corrective actions. The Contractor shall provide duct cleaning service within the DSW level of scope. The Contractor shall be responsible for the winterizing of all USSTRATCOM compound air handlers, as required to prevent freezing of the coils. The Contractor shall understand that HVAC requirements do include all Computer Room Air Conditioning units as found on site.

1.3.1.5 INFRASTRUCTURE MAINTENANCE

The Contractor will operate, maintain, and repair, the distribution systems, real property, accountable RPIE, and associated equipment items required to make RPIE fully functional in accordance with Air Force, Federal, State and local laws.

1.3.1.6 LIQUID FUELS SYSTEMS

The Contractor will operate, maintain, repair, and read the meters for all applicable fuels systems, real property, accountable RPIE, and associated and associated equipment items required to make RPIE fully functional and act as Tank Custodian and perform all the roles, responsibilities and duties IAW AFI 23-204 to include filling the main tank along with marking all fuel lines, filter separators, and tanks to comply with MIL-STD-161 in its entirety.

1.3.1.7 PLUMBING SYSTEMS

The Contractor shall inspect, repair, maintain and provide safe, functional, and reliable plumbing systems to meet International Plumbing Code (IPC) using certified personnel (state license for Back Flow Prevention as a minimum). The Contractor shall identify, isolate, record and correct cross connection and other potential sources of distribution systems contamination. The Contractor shall provide a back flow cross prevention program using certified personnel that meets the requirements of AFI 32-1066, Plumbing Systems, Paragraph 8 and11 through 13. In the event of an emergency facility plumbing service outage, The Contractor shall directly contact the facility manager and COR to inform facility personnel as to the cause, extent, and projected duration of the outage.

1.3.1.8 STRUCTURAL SYSTEMS

The Contractor shall repair and maintain the structure and all integral and accessory components of Real Property, Real Property Installed Equipment (RPIE) and associated equipment items required for full functionality of the RPIE. The Contractor shall provide maintenance and repair service to ensure structural integrity, operational functionality of facility components, windows, doors, finishes, and roofing.

1.3.1.8.1 STRUCTURAL INTEGRITY

As part of ongoing equipment maintenance efforts (PM or DSW), the Contractor shall routinely conduct inspections to assess weakness or failures in the overall condition of the facilities to ensure the facilities are structurally sound. Should a defect be found, the Contractor shall notify the COR.

1.3.1.8.2 ROOF INSPECTION

The Contractor shall repair, maintain, and inspect all facility roof systems to ensure full life expectancy and prevent damage to facility and contents. Ensure that roof drainage systems effectively remove water from facility. The roofs of all buildings shall be inspected per AFI 32-1051 or current AF guidance. Any sign of failure should be repaired by the Contractor when the scope and cost of the repair meets the DSW thresholds. Maintenance and repair work shall meet the roof manufacturers’ requirements to prevent nullifying roof warranties. Missing or damaged roof components must be repaired or replaced. Remove trash or debris found on the roof and properly dispose of it.

1.3.1.8.3 DOORS AND KEYS

The Contractor will conduct monthly visual inspections of all doors and hardware to identify and schedule repairs to ensure the doors operate as designed. Manually operated doors shall not require an abnormal amount of force to open or close. Manually operated doors on the accessible routes of travel shall meet the requirements of the Unified Facilities Accessibility Guidelines. The hydraulic doors require monthly inspections of the hydraulic mechanical and electrical for proper function and operation. Any required maintenance of the Acoustic Barrier doors shall be repaired immediately.

Contractor will be responsible for making all keys in support of real property, RPIE. Requests for keys shall be accomplished within 72 hours of request.

1.3.1.8.4 INTERIOR AND EXTERIOR FINISHES

The Contractor shall be responsible for maintenance and repair of all interior and exterior finishes. Subsequent paragraphs in this section provide additional guidance on common finishes. Finishes that are not specified shall be repaired and/or maintained to industry standard. The Contractor shall notify Bio-Environmental if lead-based paint is suspected or found in base facilities.

1.3.1.8.4.1 FLOOR COVERINGS

The Contractor shall be responsible for DSW level maintenance and repair of existing floor coverings and floor coatings in facilities. DSW level floor covering services are limited to work requiring four (4) man-hours or less per requirement. Carpet replacement shall meet the requirements set forth in ETL 07-4 Air Force Carpet Standard.

1.3.1.8.4.2 PAINTING SERVICE

The Contractor shall be responsible for DSW level paint services for Real Property maintenance and repair. DSW level paint services are limited to work repainting work requiring eight (8) man-hours or less per requirement. Contractor shall achieve a uniform and complete coverage throughout the substrate surface with maximum effort shall be used to match colors. All work shall meet the requirements of the Architecture Compatibility Standards. Contractor shall be responsible for disposal of all paint, paint containers, and paint related materials. Contractor shall not pour paint or paint related materials into the storm drainage system or place in dumpsters. Upon completion of daily work, staging, scaffolding, and ladders shall be secured safely at the site.

1.3.1.8.4.3 CEILING TILES

The Contractor shall replace ceiling tiles damaged from work performed or failures on an as needed basis. The contractor shall make all possible efforts to match the existing tile or find a reasonable (aesthetically similar) substitute.

1.3.1.8.4.4 WALL COVERING

The Contractor shall be responsible for DSW level (as defined by para. 1.2.1.3) wall services for Real Property maintenance and repair of wall covering to include wall paper, wainscoting, wall base, chair rail and miscellaneous trim. Contractor shall achieve a uniform and complete coverage throughout the substrate surface. Maximum effort shall be used to match the existing wallpaper. All work shall meet the requirements of the Architecture Compatibility Standards. Contractor shall be responsible for disposal of all containers, and related materials. Contractor shall not pour hazardous waste related materials into the storm drainage system or place in dumpsters. Upon completion of daily work, staging, scaffolding, and ladders shall be secured safely at the site.

1.3.1.9 LIGHTING

All light fixtures are to be repaired or replaced by the Contractor upon identification of problems. Light fixture repairs / replacement that do not pose a safety, mission, or security risk shall be considered a priority 3C DSW. Replacements shall match the same material and type (to include light color, temperature, and lumen output) as the item being replaced. Material and labor for light bulb replacements in non-mechanical/electrical/utility spaces that are less than 10’ above finished floor are the responsibility of the facility occupants. Material and labor for light bulbs outside of this definition shall be replaced by the contractor.

1.3.1.10 INFRASTRUCTURE SYSTEMS

Contractor shall manage and perform all maintenance and repair related to the Offutt AFB infrastructure systems emanating from the facilities listed in this PWS to the first valve or switch associated with the system. The Contractor shall also be responsible for the maintenance and repair of the valve / switch itself. All work requiring power down of equipment shall follow all proper lock-out tag-out procedures to ensure the safety of all personnel. When outages are scheduled, the outage will be coordinated with the COR no later than 14 days prior to the scheduled outage.

1.3.1.11 INDUSTRIAL CONTROL SYSTEMS (ICS)

1.3.1.11.1 Systems must remain isolated from all external networks including commercial internet and the USSTRATCOM Local Area Networks at all times. Network isolation is a key strategy employed to secure and protect the Commanders mission.

1.3.1.11.2 Contractor shall be responsible for the inspection and maintenance of all ICS system Field Devices, to include but not limited to equipment such as meters, sensors, valves, and switches, and all ICS Field Controllers, to include but not limited to Programmable Logic Controllers (PLC’s) , Intelligent Electronic Devices (IED’s), Remote Terminal Units (RTU’s), Controllers, and Programmable Automation Controllers (PAC’s). Contractor shall provide the required patching and updating of the ICS components including but not limited to hardware and firmware upgrades as required to ensure cyber security of the network.

1.3.1.11.3 Contractor will maintain Cyber Security compliance in accordance with Department of Defense Instructions (DoDI 8500.01), and other DoD policies and guidelines. Considerations for IT cybersecurity are outlined in many standards and guidance documents (e.g., the NIST 800 series of publications).

1.3.1.11.4 All computers used to monitor, troubleshoot, configure, and upgrade the BMS should be maintained and controlled at the C2F under the authority of the Information Systems Security Manager (ISSM) authority. No O&M contractor will be allowed to bring their own company’s or personal laptops into the C2F to connect to the ICS for any reason. Only government owned equipment will be attached to any ICS device or network in the facility. All O&M computers will be maintained and kept up to date with the latest operating system and vendor software patches. O&M contractors will likely require root access, so these passwords should be changed in accordance with standard policy and provided to the contactors at the time they need to use the O&M computers.

1.3.1.11.4.1 Contractor shall coordinate closely with the Government Program Manager (PM) and ISSM in order to provide the necessary tools and equipment within the Government’s portfolio necessary to maintain the ICS. This may include measures to maintain constant up-to-date manufacturer software on Government owned IT assets in order to provide the necessary maintenance.

1.3.1.11.5 Software required as system upgrades or to be used in the troubleshooting of the BMS should be brought in on permanent media (e.g. DVD) and not leave the facility once it has entered. Software will be scanned for malware with an IA-approved utility by USSTRATCOM Asset Management. All software will be Security Technical Implementation Guide (STIG) compliant prior to use on the ICS network. The media may contain “autorun” files (e.g. in Windows, “autorun.inf” identifies programs on the media to automatically execute upon media insertion) which can be disabled using local or domain policies within the Microsoft Windows operating system registry.

1.3.1.11.6 The Contractor shall document all accounts (including, but not limited to, generic and/or default) that need to be active for proper operation of the ICS. The Contractor shall not publish changed account information. The Contractor shall provide new account information to the USSTRATCOM Information System Security Manager (ISSM) via a protected mechanism.

1.3.1.11.7 Contractor shall inspect all system points for potential intrusion or exfiltration as part of the preventive maintenance regiment for this system. Contractor shall provide information on any cyber security attacks/intrusions against their systems and what was done to mitigate and recover from the intrusions.

1.3.1.11 MOTOR VEHICLE GATES

1.3.1.12.1. Contractor shall perform all Preventive Maintenance and repairs required to maintain operational vehicle gates.

1.3.1.13 RAISED FLOOR

The Contractor shall inspect, maintain and repair all raised floor systems per manufacturers’ specifications to ensure structural members, grilles, diffusers, floor tiles and all other components are level and function properly. The Contractor shall replace cracked, chipped, delaminated, worn, broken or otherwise unserviceable components as necessary. Replacement parts shall match existing materials in quality fit and finish.

1.3.2 RPSE AND/OR DESIGNATED NON-RPIE SYSTEM SPECIFIC REQUIREMENTS (CLIN X004 AND X005)

1.3.2.1 UNINTERRUPTED POWER SUPPLIES (UPS)

An UPS system is comprised of modules, synchronization modules, static transfer switches, batteries, and battery breakers

1.3.2.1.1 PREVENTIVE MAINTENANCE (PRIORITY 2A)

1.3.2.1.1.1 The Contractor shall provide qualified UPS service technician(s) to perform preventive maintenance (PM) when required, but not less than semiannually to USSTRATCOM UPS systems. The intent of this maintenance is to proactively replace suspect parts to maintain the UPS system in an unimpaired operating condition at the highest possible reliability. Effective preventive maintenance shall result in no more than 12 service calls (routine and emergency combined) being placed by the Government in any one contract year.

1.3.2.1.1.2 The Contractor will inspect all components of the UPS system through use of the latest technologies required. Please defer to paragraph 5.0 of this PWS for security restrictions relating to the use of such technologies including infrared cameras and computers (laptops) within the facility and coordinate with the Government as required to make use of these technologies.

1.3.2.1.1.3 The Contractor will measure the voltage and resistance of each battery and provide information and trending to the Government semi-annually. Trend information shall be provided for the last 2 years of data, or the maximum amount of time possible when the batteries are less than 2 years old. (CDRL A0018).

1.3.2.1.1.4 The Contractor will perform all manufacturers’ recommended maintenance in accordance with service manuals. This includes routine replacement of capacitors at the manufacturer’s recommended schedule.

1.3.2.1.1.5 The Contractor will replace air filters with commercial quality high efficiency air filters during each PM visit. Residential grade air filters will be rejected.

1.3.2.1.1.6 The Contractor will replace parts, to include batteries and capacitors, which have reached normal end of life or exhibit any unusual electrical or physical characteristics. When determining normal end of life assume all parts are original. Since this contract includes all parts, the Contractor shall not provide a quote for recommended parts replacement.

1.3.2.1.1.7 PM Scheduling – The Contractor will schedule the PM during normal business hours (7:30 am – 4:30 pm), Monday – Friday. Semiannual preventative maintenance shall be completed prior to 1 May for the Spring PM and prior to 15 November for the Fall PM. Coordinate access to spaces and escorts when required with the Government while planning work. The Contractor shall contact the COR to schedule the PM at least five business days prior to commencing work.

1.3.2.1.2 REPAIR SERVICES

1.3.2.1.2.1 The Contractor will provide a service report to the Contracting Officer’s Representative (COR) within 10 business days for each PM or repair (CDRL A0019). The report shall include location, date, reason for visit, result of visit, and actions performed. For repair include the date/time service was requested, and when the repair was completed.

1.3.2.1.2.2 UPS repairs service calls do not align with para. 1.2.2. of this PWS and are defined in the following paragraphs.

1.3.2.1.2.2.1 Emergency repairs (Priority 1) occur when an UPS system is unable to provide clean, reliable power. A qualified UPS technician shall respond within 4 hours of notification and continue until repairs are complete, not to exceed 60 clock hours. Parts required to complete the repair shall be ordered in accordance with para. 1.3.2.1.3.2.

1.3.2.1.2.2.2 Routine repairs (Priority 3C) correct problems that do not affect the UPS system output. They include failures that cause the UPS system to lose redundancy. The Contractor shall respond within 3 business days to perform the repair and complete the repair within 10 business days. Routine repairs shall be scheduled during normal business hours. Parts required to complete the repair shall be ordered in accordance with para.1.3.2.1.3.2.

1.3.2.1.2.3 Inspection Services Only - When the Government replaces an UPS system, the Contractor shall only be responsible for inspection services on the newly installed UPS system during the warranty period (typically 1 year). The Government will request a quote from the Contractor at that time and a modification will be issued resulting in a change in service from maintenance and repair, to inspection only for the applicable UPS unit. Inspection service includes all provisions of the contract except actual repair. In the event of an UPS system failure during the warranty period, the Contractor shall respond to assist the Government diagnosing the issue in order for the Government to obtain warranty repairs from the manufacturer.

1.3.2.1.3 UPS BATTERIES AND PARTS

1.3.2.1.3.1 Batteries: The Government will replace strings of batteries. The Contractor shall be responsible for acquiring, replacing, and disposing (recycling) of individual batteries. Batteries shall be recycled in accordance with federal, state, and local laws. The Contractor shall provide the COR with a receipt of recycling once completed. Batteries being delivered to the site shall be received by and physically moved by the Contractor at time of delivery. The Contractor’s liability for replacement batteries shall not exceed 0.25% of the total number of UPS batteries in one contract year. Batteries shall be replaced within 120 calendar days of notification.

1.3.2.1.3.2 Parts: The Contractor shall provide all parts required for repair and full restoration of an UPS system. Some parts within the UPS contain proprietary software only replaceable by manufacturer's service technicians. In the event these parts fail, obtain original equipment manufacturer (OEM) repair service.

1.3.2.2 WINDOW TREATMENTS

The Contractor shall repair and/or replace any malfunctioning window treatments (manual and electric) as necessary in Sensitive Compartmented Information Facility (SCIF) areas only. Replacement window treatments and parts shall match existing treatments in quality fit and finish. Service calls shall be in accordance with para 1.2.2.

1.3.2.3 NON-STANDARD SECURITY LOCKS

Conduct monthly visual inspections of all hardware to identify and schedule repairs to ensure the doors operate as designed. Contractor shall provide material and labor to repair any non-standard security locks (i.e. X-09’s, or X-10’s). DSW’s for mission essential locks shall be Priority 1 work. Service calls shall be in accordance with para 1.2.2.

1.3.2.4 TURNSTILES

1.3.2.4.1 Contractor shall conduct semiannual inspections on all turnstiles. Contractor shall perform all Preventive Maintenance Checks and Services (PMCS) as required by the manufacturer’s recommendations and provide a report documenting said PMCS every 6 months. (CDRL A0020)

1.3.2.4.2 Contractor shall ensure that the turnstiles remain functional and free from general debris that will render them inoperable. All turnstiles operate as part of an access control system. The Government reserves the right to install and/or service personal identification systems, such as biometrics and/or card readers, which directly interact with the turnstiles. If the Contractor determines that any action is required by the Government relating to these systems, the Contractor shall notify the COR

1.3.2.4.3 Service calls shall be in accordance with para 1.2.2.

1.4 EQUIPMENT INVENTORIES

1.4.1 INVENTORY MANAGEMENT FOR RPIE (CLIN X001 AND X002)

The Contractor shall maintain an inventory of all Government Furnished Equipment and materials to include but not be limited to stock items such as raised access floor tiles, carpet, ceiling tiles, paint, wallcovering, etc. The Contractor shall provide an inventory of these items broken down to the material, type of material, information required for reordering of material (including manufacturer and make details) once a month (CDRL A0016) and upon request from the COR. The Contractor shall provide an Inventory Management Plan as part of the Maintenance Master Plan outlined in para. 4.1.2.

1.4.2 INVENTORY MANAGEMENT FOR RPSE AND/OR DESIGNATED NON-RPIE (CLIN X004 AND X005) The Contractor shall maintain an inventory of all Government Furnished Equipment and materials to include but not be limited to stock items including Batteries and various UPS components as well as other various pieces/parts from RPSE or non-RPIE. The Contractor shall provide an inventory of these items broken down to the material, type of material, information required for reordering of material (including manufacturer and make details) once a month (CDRL A0017) and upon request from the COR. The Contractor shall provide an Inventory Management Plan as part of the Maintenance Master Plan outlined in para. 4.1.2.

1.5…