PWS_MedRead_dtd_21_Jun_2018.doc

Performance Work Statement Consultant Advisory Technical Services

HEADQUARTERS

AIR MOBILITY COMMAND SURGEON GENERAL MEDICAL READINESS/LOGISTICS PROGRAM SUPPORT

1 Jun 2019

TABLE OF CONTENTS

SECTION 1

DESCRIPTION OF SERVICES

1.1.

Background

1.2.

Specific Tasks and Requirements

1.2.1.

General Support Requirements

1.2.2.

MEFPAK Management – Personnel and Equipment

1.2.3.

MEFPAK Management – Medical Readiness Technical Writing/Planning 1.2.4.

Medical Materiel ECME Services 1.3.

Deliverables 1.3.1.

Deliverables Management 1.3.2.

Schedule 1.4.

Other Reporting Requirements

SECTION 2

SERVICES SUMMARY

Services Summary Table

SECTION 3 INCIDENTAL TO THE PLACE OF PERFORMANCE

Property/Facilities Incidental to the Place of Performance

SECTION 4

GENERAL INFORMATION

4.1.

Contractor Knowledge & Skills 4.2.

Period of Performance 4.3.

Place of Performance 4.4.

Duty Hours 4.5.

Other Direct Costs (ODCs) 4.6.

Security Requirements 4.6.1.

Clearance 4.6.2.

Conflict of Interest 4.6.3.

Badges 4.6.4.

Access to Installation during Force Protection Conditions (FPCONs) 4.6.5.

Property Protection 4.6.6.

Contractors Working in Controlled or Restricted Areas 4.6.7.

Access to Government Facilities with Controlled or Restricted Areas 4.6.8.

Safeguarding Classified or Unclassified Information 4.6.9.

Non-Disclosure Agreements

4.6.10. Privacy Act

4.6.11. Training

4.6.12. Antiterrorism Training

4.6.13. Physical Security

4.6.14. Records Security

4.7.

Quality Assurance 4.8.

Contractor-Furnished Items and Services 4.9.

Employment of Foreign Nationals 4.10.

Status of Forces Agreement 4.11.

Transition-In/Transition-Out Period

SECTION 5

POST-AWARD CONFERENCE

5. Post-Award Conference

SECTION 6

CONTRACTOR MANPOWER REPORTING 29

6.

Contractor Manpower Reporting

SECTION 7

APPENDICES

Appendix A

Appendix B Acronyms

Locations Where Primary Tasks Are Performed

1. DESCRIPTION OF SERVICES.

1.1. Background.

1.1.1. Mission. The mission of the Air Mobility Command Surgeon General (AMC/SG) Directorate is to plan, organize, train and equip forces and provide medical support to maximize operational effectiveness in support of rapid precise global air mobility. This mission entails monitoring and improving the clinical and operational processes by which the mission is supported by designing, resourcing and implementing appropriate solutions to capability gaps. Within the AMC Surgeon General office, the Medical Readiness Division (AMC/SGX) and En Route Care (AMC/SGK) staff ensures that the medical readiness and logistics with en route clinical care aspects of the global mobility mission are met through effective process management, planning and product development. In this effort, the flow and management of information involved in the daily maintenance, strategic planning, force training and development of new capabilities is critical to success. The AMC/SG Medical Readiness staff provides ready and capable forces to support AMC and combatant commanders in the medical and aeromedical evacuation (AE) mission areas. The AMC/SGX/SGR staff coordinates with counterparts in other services, combatant commands, coalition partners and federal/state agencies to provide guidance for policy development, organizational processes, capability development, and execution.

1.1.2. Purpose. This Performance Work Statement (PWS) defines the tasks to be performed under the AMC/SG Medical Readiness/Logistics Program Support contract.

1.1.3. Scope. AMC/SG requires functional and technical support for the Manpower Equipment Force Packaging (MEFPAK) Program and Expeditionary/Contingency Medical Equipment (ECME) management operations.

1.2. Specific Tasks and Requirements.

1.2.1. GENERAL SUPPORT REQUIREMENTS.

1.2.1.1. AMC Command Surgeon General, Medical Readiness and En Route Care Divisions military and civilian staff set the objectives and tasks of AMC/SGX/SGR functional areas. Contractor providing support services in accordance with (IAW) this PWS does not have decision making, policy making, authoritative planning, command and control, or resource obligation authority.

1.2.1.2. Contractor shall attend technical meetings both locally, and/or at other worldwide locations, on an as-required basis. Contractor personnel shall participate in these meetings according to their duty role, and the agenda of the meeting. Reimbursement for travel will be on a cost reimbursement basis and IAW section 4.4 of this PWS. When requested by the Contracting Officer Representative (COR), contractor shall deliver a Technical Interchange Meeting Report that details the meeting attended. Contractor shall deliver this report within 10 calendar days of the meeting. (Reference paragraph 1.3.1.2 - CDRL B002)

1.2.1.3. Contractor shall create routine software files (i.e., Word documents, Excel spreadsheets, PowerPoint presentations, etc.) as required for normal accomplishments of the day-to-day duties within this PWS. These documents shall become the property of the Government when this contract is completed or terminated.

1.2.1.4. Contractor shall assist AMC medical treatment facilities, units, and gained units in problem resolution related to functional area tasks.

1.2.1.5. Contractor shall provide analyses, briefings, information papers, review of guidance, documents, preparation of correspondence, and coordination in support of the Medical Readiness and En Route Care Divisions and the Command Surgeon General

1.2.1.6. Contractor shall meet all deadlines and suspenses, including short notice suspenses.

1.2.1.7. Contractor shall develop and present functional area briefings.

1.2.1.8. Contractor shall keep abreast of all operational, functional area, and professional development issues that affect the AMC/SG mission, keeping the Division Chief and AMC Command Surgeon General informed of relevant issues and their impact on mission accomplishment.

1.2.1.9. Contractor shall prepare, coordinate and submit written input and recommendations to applicable publications, documents and presentations.

1.2.1.10. Contractor shall provide a monthly status report that highlights all work accomplished during the last reporting period. This report shall be finalized and submitted to the Government by the 15th calendar day of each month. (Reference paragraph 1.3.1.1. – CDRL B001)

1.2.1.11. Contractor shall have Medical Readiness logistics and planning experience.

1.2.2. MEFPAK Management – Personnel and Equipment. Scott AFB IL.

1.2.2.1. Contractor shall provide representation for Integrated Performance and High Performance Teams conducting requirement identification, validation and analysis.

1.2.2.2. Contractor shall be a Subject Matter Expert for Research, Development, Test, and Evaluation (RDT&E) Programs, during Air Force Medical Service Capability Based Planning meetings, development and management of AMC Capabilities Based Planning program to identify, analyze, develop and test research and materiel capabilities and solutions. Contractor shall brief AMC/SG requirements/projects to DoD and Civilian Healthcare, Operational Readiness, Information Technology and Research & Development Conferences/Symposia.

1.2.2.3. Contractor shall assist in developing AE dedicated Global Air – Ground communication capability to provide Telehealth data transfer, auto update of patient medical record in the TMDS providing instantaneous awareness of patient status, voice capability for teleconsultation, video streaming and still picture transfer for specialist consultation. Research future capabilities for Voice Recognition capability in a High Noise environment, Heads Up Display for eye tracking input capability and patient monitoring data capture in unmanned aerial patient movement platforms.

1.2.2.4. Contractor shall assist in development of implementation and training plan for 32 Active Duty, US Air Force Reserve and Air National Guard Aeromedical Evacuation Units, six AFCENT Theater Units, six Aeromedical Staging Facilities/En Route Patient Staging Facilities as a member of the technical implementation team.

1.2.2.5. Contractor shall assist with the Capability Based Assessment (CBA) Conference to utilize input to develop AMC/SG Capability Based Assessment document, providing AF/SG overall visibility of clinical, training and material requirements. Maps identified projects to CBA. Assist, maintain and monitor initiative status throughout the development/acquisition cycle.

1.2.2.6. Contractor shall assist in developing Mission Capability Statements, Concepts of Employment, and Tactics, Techniques and Procedures (TTPs) for AMC Medical UTCs.

1.2.2.7. Contractor shall provide technical advisement on radio/telephonic voice/data communication equipment used for AE mission execution and advice Government on management oversight of AE communications assets in medical and AE UTC assemblages.

1.2.2.7.1. Day-to-day tasks may include the following:

1.2.2.7.1.1. Collaborate with Multi-Service HHQ’s, HQ AMC leadership, AFMS Execution Wings, academia and industry on clinical and material research/capability solutions.

1.2.2.7.1.2. Contractor shall assist Government in developing and coordinating concept of employment/operations for proposed UTCs.

1.2.2.7.1.3. Contractor shall write and coordinate Manpower Force Requirement (MANFOR) and Mission Capability (MISCAP) for proposed UTCs.

1.2.2.7.1.4. Contractor shall review USAF and Joint Warfare Interoperability guidelines, and specific exploitable systematic road maps for development and implementation considerations.

1.2.2.7.1.5. Contractor shall assist with the development, review, and analysis on equipment needed to fill validated capability gaps.

1.2.2.7.1.6. Contractor shall advise the Government command representative on MEFPAK plans, programs, and activities.

1.2.2.7.1.7. Contractor shall review/update assigned UTC MISCAPs, MANFORs, Concept of Operations (CONOPS), TTPs, and AS.

1.2.2.7.1.8. Contractor shall identify and evaluate potential technological advances for UTC inclusion.

1.2.2.7.1.9. Contractor shall collect, maintain and analyze after action reports, inspection, and Joint Universal Lessons Learned System (JULLS) documentation for UTC revisions.

1.2.2.7.1.10. Contractor shall advise on AMC medical and AE mission aspects related to non-medical UTCs.

1.2.2.7.1.11. Contractor shall provide operational support for short-term information or data system capabilities, in support of Air Force Medical Service peacetime and wartime operations for AE communications equipment inventory and conditions, and data entry of system, status, and other related issues through in-house or commercial off-the-shelf (COTS) software.

1.2.2.7.1.12. Contractor shall coordinate program development with Government supervisor, MEFPAK Manager, Air Force Life Cycle Management Center/WNU and the Air Force Research Laboratory (AFRL) on aircraft roll on/roll off capabilities.

1.2.2.7.1.13. Contractor shall provide advice and counsel regarding development and fielding of the AE Electronic Health Record system.

1.2.2.7.1.14. Contractor shall identify and establish evaluation concepts and criteria necessary to determine the essential characteristics, capabilities and key performance parameters of development equipment/software and document this work in the Assessment Guide for that specific item documents shall provide detailed insight into the methodology used to meet the equipment capability gaps to satisfy short and long-term requirements. (Reference paragraph 1.3.1.4 - CDRL B004)

1.2.2.7.1.15. Contractor shall develop, assess, and maintain standardized Air Force Medical Service clinical and AE training requirements.

1.2.2.7.1.16. Work closely with MEFPAK En Route Care (ERC) leadership to promote a data-driven culture of safety throughout ERC. Identify, recommend, and aid in the implementation of Patient Information (PI) leading to the formulation of policies and processes that facilitate safer care. In addition, make recommendations for organizational changes leading to safer patient care. Contractor personnel shall stay abreast of national patient safety initiatives and their impact on the AE Patient Safety Program (PSP). Administer day-to-day AE PSP operations encompassing all aspects of ERC functions.

1.2.2.7.1.17. Event and Near Miss Reporting: AE Patient Safety (PS) Managers (PSM) must comply with AMC/SG patient reporting systems and provide consultation on how ERC units should use this data to identify system and process issues that could have or did result in harm. Contractor personnel shall assist ERC personnel to clarify the classification of each reported event and advise on what level of assessment is required.

1.2.2.7.1.18. Categorizing Reported Events: Contractor personnel shall recommend classification of each reported event into the following categories outlined in 48-307 Volume 1 and assist AMC/SG to determine the level of assessment required.

1.2.2.7.1.19. Competency Assessment: Contractor personnel shall work closely with credentials management and other departments to verify adherence to AFI 44-119, Medical Quality Operations, Sections 2.13.3, 2.14, and 2.15 to contribute PS-related findings that assist in the assessment of the competency of ERC personnel.

1.2.2.7.1.20. Education and Training Activities: Contractor personnel shall establish a mechanism to orient and educate staff on key patient safety principles and on elements of a reliable safety culture. Topics will include fundamentals of risk identification, assessment, and control. Training shall include, but is not limited to as long as within scope:

1.2.2.7.1.20.1. Elements of a AE PS culture, its relevance to their position, and their personal role in ensuring PS as a high priority.

1.2.2.7.1.20.2. AE Patient Safety Goals (AE PSGs), tools used in their implementation, and plans for monitoring ongoing compliance.

1.2.2.7.1.20.3. Implements team training and a culture of safety through evidence-based strategies and behaviors. Based on field interaction, analysis, and review advise and recommend best practices, lessons learned, and areas for improvement to AE/ERC PSMs.

1.2.2.7.1.20.4. Basic concepts of PS, including proactive risk identification, risk assessment, how to report risks and events in Patient Movement Quality Report (PMQR) system, and risk control. Ensure compliant reporting of all ERCs in PMQR.

1.2.2.7.1.20.5. Basic process improvement tools and techniques used for quality and patient safety improvement, their application in day-to-day operations, and their use in monitoring outcomes.

1.2.2.7.1.20.6. Principles of high reliability healthcare and techniques, as defined in the Final Report to the Secretary of Defense Medical Healthcare System (DMHS) Review, August 2014, p. 13, used by industry leading organizations to promote the reliable provision of care.

1.2.2.7.1.21. Fostering Effective Teamwork: Contractor personnel shall assist with ERC-wide implementation of healthcare team training.

1.2.2.7.1.22. Event Analysis: Contractor personnel shall conduct an appropriate event analysis (typically an Root Cause Analysis (RCA), or similar methodology) on patient safety events to identify causal factors and recommend action items to correct or improve processes and systems to eliminate or decrease the risk of the event reoccurring.

1.2.2.7.1.23.1. Per Defense Health Affairs (DHA) Memorandum on Medical Quality Assurance and Clinical Quality Management in the MHS Sentinel Event and Root Cause Analysis Process Improvements, 12 March 2015, signed by Dr. Jonathan Woodson, Contractor personnel shall conduct RCAs on all Classification A events. Additionally, RCAs shall also be conducted on any actual event or near miss deemed to need more intensive review at the discretion of AMC/SG.

1.2.2.7.1.23.2. Contractor personnel shall ensure that the corrective actions identify strategies the organization intends to implement to reduce the risk of similar events reoccurring in the future. In addition, include recommendations of responsibility for each action item, timelines, and strategies for measuring the effectiveness of the actions.

1.2.2.7.1.23.3. Contractor personnel shall ensure that the RCA and corrective actions are completed within 180 calendar days from the date on which the organization becomes aware of the event, excepting circumstances beyond the control of Contractor personnel.

1.2.2.7.1.23.4. Contractor personnel shall facilitate the RCA process to assist the RCA team in developing root causes and corrective actions and shall assist the RCA team lead in briefing the ERC commander and senior leadership upon completion of the RCA.

1.2.2.7.1.23.5. The AE PSM shall track completion, effectiveness, and sustainment of action items resulting from RCAs and analysis of near miss and actual events not requiring RCA.

1.2.2.7.1.24. TASKS: Contractor personnel shall perform the following specific tasks:

1.2.2.7.1.24.1. Task 1: Assist with planning, developing, implementing, and coordinating AE PSP that supports and advances AMC Strategic Healthcare safety and reliability objectives.

1.2.2.7.1.24.2. Task 2: Serve as the AMC AE PS Subject Matter Expert (SME) resource in the facility; provide advice to all levels of AF personnel to ensure proper implementation of the program.

1.2.2.7.1.24.3. Task 3: At each ERC node, conduct an annual appraisal of organization-wide PS activities, training status, policies, and procedures. The appraisal will include a gap analysis and assessment of program effectiveness as measured against benchmarks established in conjunction with AMC AE PS staff. This report will also include highlights of recent AE PS PI activities, identify obstacles to success, and recommended actions necessary to close identified gaps, prioritized in order of risk to patient safety. Annual AE PS program reports from the MTFs are due to AMC/SG NLT 1 March of each year. This product is not intended to be exhaustive, but should routinely be between 2-5 pages in length.

1.2.2.7.1.24.4. Task 4: Collaborate items/issues related to event prevention, risk identification, risk assessment, and risk control with all ERC functions.

1.2.2.7.1.24.5. Task 5: Report ERC patient safety events according to AFI 48-307, Volume 1. Contractor personnel shall analyze the reporting process and events, recommend appropriate actions, and consult with quality, risk, credentials and PI managers as appropriate.

1.2.2.7.1.24.6. Task 6: Collect, collate, analyze, and provide data from ERC event reviews, RCAs and other sources via a variety of communication forums. Make recommendations and disseminate information to appropriate facility committees and individuals for AE PS improvement purposes.

1.2.2.7.1.24.7. Task 8: Collaborate with the Unit AE PS Managers manager on the use of analytical tools (e.g., flowcharting and statistical process control) in PS activities. Contractor personnel shall not direct or control Federal employees.

1.2.2.7.1.24.8. Task 9: Assist with the development, planning, and coordination of a comprehensive AE PS education program in support of AMC/SG AE Patient Safety Goals. Educate all levels of ERC staff on the AE PSP, their role in creating safer, more reliable care, and processes for risk identification, assessment, and control. Elements of this program will include:

1.2.2.7.1.24.8.1. Provide ongoing PS education to include new employee orientation, workplace-based refresher training, in-service training on key AE PS topics, and one-on-one consultations. Typical training topics might include; building a culture of PS, reliability, and accountability, implementing current AE PS Goals, important literature updates in PS, and the use of PMQ-R system for reporting AE PS events.

1.2.2.7.1.24.8.2. Refresher Training: Contractor personnel shall implement, with AMC/SG approval, an evidence-based program of workplace AE PS refresher training using an anecdote-based methodology to foster understanding, acculturation, and daily application of AE PS processes.

1.2.2.7.1.24.8.3. Verify documentation of AE PS education in Competency Assessment Folder or other approved location.

1.2.2.7.1.24.9. Task 10: AE PS Managers will perform (or assist ERC staff in the performance of at least one (1) AE PS-related PI projects per year. PI projects are demonstrated by use of data and analytic tools to track improvement. Projects driven by RCAs or other safety event analyses are acceptable provided the data is tracked to validate performance.

1.2.3. MEFPAK Management – Medical Readiness Training and Technical Writing. Scott AFB IL.

1.2.3.1. Tasks include the following:

1.2.3.1.1. Contractor shall assist Government with medical readiness capability based planning related to the AMC medical and AE mission.

1.2.3.1.2. Contractor shall schedule military personnel into formal and informal training courses related to the AMC medical and AE mission area.

1.2.3.2. Day-to-day tasks are varied and may include the following:

1.2.3.2.1. Contractor shall assist and support Government with representing AMC medical readiness issues to various Air Staff level committees; ex. Readiness Training Oversight Committee (RTOC); Exercise Oversight Committee (EOC); Expeditionary Training Committee; Medical Readiness Decision Support System (MRDSS) Configuration Control Board (CCB).

1.2.3.2.2. Contractor shall review medical readiness Air Force Instructions and Air Force, Joint, and NATO doctrine to ensure accuracy with current planning documents.

1.2.3.2.3. Contractor shall assist Government with research, review and development of AMC/SG Continuity of Operations plans.

1.2.3.2.4. Contractor shall develop and maintain training standards and METLs.

1.2.3.2.5. Contractor shall develop and maintain standardized training requirements, incorporate regulatory and operational course requirements, and monitor consistent application of course objectives.

1.2.3.2.6. Contractor shall upon request, participate in staff assistance and readiness mentorship visits to determine the effectiveness of training programs and to provide suggestions/guidance on how to improve status.

1.2.3.2.7. Contractor shall collect course information for conferences and miscellaneous reports, and maintain special databases for tracking and trend analysis.

1.2.3.2.8. Contractor shall assist in managing AFMS and AMC Medical Readiness training platforms for Aeromedical Evacuation (AE) and Patient staging (PS) course using Oracle Training Application (OTA) and Military Personnel Decision System (MILPIDS).

1.2.3.2.9. Responsible for Global FY projections for all Aeromedical Evacuation Patient Staging Course for all AD, ANG, and AFRC commands.

1.2.3.2.10. Responsible for daily maintenance in OTA, tracking, and reporting to HQ AETC and HQ AMC on personnel utilization, projections, and modifications.

1.2.3.2.11. Performs medical training liaison duties as required for AMC, 18 AF, and USTRANSCOM.

1.2.3.2.12. Serves as training consultant to the AF SGX Strategic Management Group AFMS Goal Champion

1.2.3.2.13. Responsible for mentorship of newly assigned Readiness personnel as well as perform Mentorship and Training visits to evaluate and assist at the unit level.

1.2.2.3.14. Provides consultation towards financial objectives by forecasting training requirements, annual POM input and FY defense budget plans.

1.2.4. MEDICAL Material ECME Services. JB Andrews MD, Scott AFB IL, Travis AFB CA, Kadena AB, Japan and Yokota AB, Japan (see Appendix B for specific tasks/sub-tasks to be performed at each location).

1.2.4.1. Tasks include the following:

1.2.4.1.1. Contractor shall develop, monitor and execute processes required for operational materiel support, medical logistics management, inventory control, accountable record keeping, customer support, quality assurance, and resource application using the Defense Medical Logistics Support System, transportation, warehousing, physical security and maintenance of AMC AE medical PMI equipment and supplies.

1.2.4.2. Day-to-day tasks are varied and may include the following:

1.2.4.2.1. Contractor shall maintain equipment inventory for all Patient Movement Items (PMI) assigned to Allowance Standard 887P at Scott AFB PMI Center.

1.2.4.2.2. Contractor shall prepare Air Force Form 601, Equipment Action Request for transfers, gains, and losses of equipment.

1.2.4.2.3. Contractor shall coordinate and process in-house medical equipment for out-shipment as instructed by the Government.

1.2.4.2.4. Contractor shall submit requisitions for new equipment and spare parts bench stock for all the USAF PMI Centers supported by HQ AMC/SG.

1.2.4.2.5. Contractor shall ensure recycled PMI equipment is checked out for serviceability and returned to the AOR in a timely manner.

1.2.4.2.6. Contractor shall maintain accuracy of data and system integration of the Patient Movement Item - Asset Tracking System (PMI-ATS).

1.2.4.2.7. Contractor shall use Tri-Service Medical Excess Distribution System (TRIMEDS) excess stocks to save Air Force dollars.

1.2.4.2.8. Contractor shall maintain on-hand inventory and accountable records of medical supplies for Critical Care Air Transport Team (CCATT) (Allowance Standard 887N) and AE In-Flight Kit (Allowance Standard 887A); manage IAW Air Force directives for asset management and physical security. Current applicable Air Force directives are as follows:

AFTTP 3-42.5, Aeromedical Evacuation (AE)

AFTTP 3-42.51, Critical Care Air Transport (CCAT) Teams

AFI 41-201, Medical Clinical Engineering

AFI 41-209, Medical Logistics Support

AFI 41-216, Defense Medical Logistics Support System User’s Manual

AFI 10-2909, Aeromedical Evacuation Equipment Standard

AFI 10-401, Air Force Operations, Planning, and Execution

AFI 10-403, Air Force Deployment Planning and Execution

AFPD 10-21, Lead Command Roles and Responsibilities

1.2.4.2.9. Contractor shall maintain a system for AMC or AMC gained medical and AE units to identify their requirements.

1.2.4.2.10. Contractor shall document and satisfy AMC or AMC gained medical and AE unit supply requests, and provide expedient delivery of items requested.

1.2.4.2.11. Contractor shall maintain Quality Assurance information message file and communicate notices appropriately to units tasked with either CCATT or AE in-flight kits.

1.2.4.2.12. Contractor shall prepare applicable out-shipment transportation documentation, package cargo/items if possible, and coordinate pickup and delivery of cargo/items to Traffic Management Office (TMO) bound for various locations within CONUS/OCONUS.

1.2.4.2.13. Contractor shall provide customer service to all AMC and AMC gained Aeromedical Evacuation Squadrons and Critical Care Adult Team locations. Contractors will interface with AE users/customers to ensure requirements are met. Examples include: Patient Movement Items, Supplies, Equipment, Doctrine, Personnel, Training, UTCs, AE Squadrons, CCATTS Units, and Deployments.

1.2.4.2.14. Contractor shall identify, coordinate and resolve process disconnects and improve processes related to medical materiel and PMI operational support issues.

1.2.4.2.15. Contractor shall provide PMI tracking training in support of the AMC mission.

1.2.4.2.16. Contractor shall manage AMC mannequin program and support AE training exercises; clean and store assets after each exercise to maintain assets in a serviceable condition.

1.2.4.2.17. Contractor shall ensure PMI equipment database matches between Defense Medical Logistics Standard Support (DMLSS) system and PMI-ATS.

1.2.4.2.18. Contractor shall ensure preventive maintenance records are updated for all pieces of AMC medical and operational support equipment.

1.2.4.2.19. Contractor shall use PMI-Asset Tracking System to prepare bar code tracking labels; apply appropriately.

1.2.4.2.20. Contractor shall perform medical stock number research action in Defense Medical Logistics Item Identification System.

1.2.4.2.21. Contractor shall perform functional evaluation and appraisal of COTS equipment and software specifically designed to provide data entry, dispatching, distribution, and database control and oversight of AE operations in support of AF Medical Service operations. Conduct evaluations in concert at multiple Command and Joint level exercises, deployments and training locations.

1.2.4.2.22. Contractor shall monitor and assist PMI storage sites and PMI deployable capability with facility, materiel, and communication link and data systems support requirements.

1.2.4.2.23. Contractor shall develop program documents, presentations and related working papers to support Government decisions on PMI development and employment.

1.2.4.2.24. Contractor shall plan, organize, and coordinate meetings of the in process review PMI working group and document the meetings.

1.2.4.2.25. Contractor shall provide world-wide management guidance and monitoring activity to ensure proper inventory control, tracking of assets (visibility by location), and database maintenance associated with asset bar coding, assignment of index numbers, recording serial numbers, and preventive maintenance/calibration due dates of PMI and other designated equipment.

1.2.4.2.26. Contractor shall advise the AE Communications Working Group responsible for development of total force AE communications capability to meet both theater and strategic AE information requirements.

1.2.4.2.27. Contractor shall have management support expertise in Patient Movement Item maintenance and constitution to include but not limited to: inventory accountability/control, equipment maintenance, computer systems maintenance, and quality assurance information management.

1.2.4.2.28. Contractor shall conduct initial inspections and perform scheduled maintenance on equipment assets, as needed IM/IT software updates, calibrate/diagnose/repair equipment when required IAW AFI 41-209 Medical Logistics Support, Air Force Manual (AFMAN) 41-216, Defense Medical Logistics Standard Support, and continuous movement of equipment assets from one location to another location.

1.2.4.2.29. Contractor shall have Level I and Level II medical materiel and data analysis experience to provide support for the ECME program.

1.2.4.2.30. Contractor shall have Defense Medical Logistics Support System experience.

1.2.4.2.31. Must be forklift operator qualified IAW PWS paragraph 4.8.2.

1.2.4.2.32. Contractor shall have technical experience in biomedical equipment and systems analysis.

1.2.4.2.33. Contractor shall have management support expertise in Biomedical Maintenance. Some contractor personnel will be required to handle HAZMAT items and local HAZMAT training will be provided.

1.2.4.2.34. Contractor shall prepare and process all required documentation to turn-in medical equipment to DRMO/Excess and drug/supplies through Pharmaceutical reverse distribution contract.

1.3. Deliverables.

1.3.1. Deliverables Management. Contractor shall provide all deliverables as specified in the PWS. Contractor shall submit all deliverables electronically. Contractor shall submit deliverables identified for review and comment to the Primary or Alternate COR. The Government will have five business days to provide comments back to contractor. The contractor shall then submit a final version of the deliverables NLT 15 calendar days after receipt of the Governments’ comments. Acceptance of deliverables shall be based upon the Government’s final approval. The following deliverables are listed on DD Form 1423, Contract Data Requirements List (CDRL) in Attachment 2:

CDRL/TITLE

B001: Monthly Status Report

B002: Technical Interchange Meeting Report

B003: Trip Report

B004: Equipment Assessment Review Report (as needed)

1.3.1.1. Monthly Status Report (CDRL B001). Contractor shall produce a comprehensive monthly status report to the Government for review and approval by the 15th calendar day of each month for the previous month’s activity.

1.3.1.2. Technical Interchange Meeting Report (CDRL B002). Contractor shall provide a technical interchange meeting report to the Government when requested, within 10 calendar days of meeting.

1.3.1.3. Trip Report (CDRL B003). Contractor shall deliver a comprehensive trip report to the COR within seven calendar days following completion of each trip. At a minimum, the report shall contain the trip location, personnel making the trip, purpose of the trip, personnel contacted, summary of events for the trip, and any outstanding actions that remain as a result of the trip.

1.3.1.4. Equipment Assessment Review Report (CDRL B004). Contractor shall deliver a comprehensive equipment assessment review report to AMC/SG Leadership. The comprehensive equipment assessment review report is due within seven calendar days following completion of each assessment review. At a minimum, the report shall contain the equipment assessed and location, personnel making the assessment review, reason for the assessment review, personnel contacted, summary of events for the assessment review, and any outstanding actions that remain as a result of the assessment review

1.3.2. Schedule. All deliverables shall be submitted directly to the COR and Medical Readiness/ Logistics Program Manager. The Government will provide contractor with an email address for electronic deliverables. Unless otherwise noted in the PWS, the Government will have five business days to review deliverables and make comments to contractor. Contractor shall have five business days to address those comments and resubmit the deliverables to the Government.

1.4. Other Reporting Requirements. In addition to the deliverable requirements identified above, contractor shall immediately notify the Medical Readiness/Logistics Program Manager, Contracting Officer, and COR as soon as problems or potential problems arise. Contractor shall follow-up verbal reports with written reports within five business days to AMC/SG, COR and Medical Readiness/Logistics Program Manager.

2. SERVICES SUMMARY (SS)

The Services Summary (SS) table below summarizes the most important performance objectives and thresholds (specific standards) as identified within the body of the PWS. The absence of any performance objective and threshold from this SS shall not detract from its enforceability or limit the Government's rights or remedies afforded under this contract. Metrics shall be calculated monthly unless otherwise specified.

1. Not more than 1 missed deadlines/ suspense per quarter.

MEFPAK Management:

1. Assist in the development and registration of standard UTCs for MEFPAK.

Performance tasks may include the following during the subject period (note: not all will be applicable every period):

a. Assist Government in developing and coordinating concept of employment/ operations for proposed UTCs.

b. Write and coordinate MANFOR and MISCAP for proposed UTCs.

c. Advise the Government command representative on MEFPAK plans, programs, and activities.

a. Para 1.2.2.7.1.2.

b. Para 1.2.2.7.1.3.

c. Para 1.2.2.7.1.6.

No more than two incidents per quarter of contractor not meeting applicable performance objectives pertaining to development/registration of UTCs.

2. All AMC assigned standard UTCs monitored and maintained.

Tasks may include the following:

a. Review/update assigned UTC MISCAPS, MANFORs, CONOPS, TTPs, and ASs.

b. Collect, maintain and analyze after action reports and JULLS documentation for UTC revisions.

a. Para 1.2.2.7.1.7.

b. Para 1.2.2.7.1.9.

a. Quality and completeness of UTC’s MISCAPs, MANFORs, and CONOPS, TTPs, ASs submitted to COR will have no more than two errors.

b. Quality and completeness of after action reports and other lessons learned documents submitted to COR will have no more than two errors per quarter.

3. Developed and maintained training standards and Mission Essential Task Lists.

Tasks may include the following:

a. Develop, assess, and maintain standardized training requirements.

b. Participate in staff assistance and readiness mentorship visits to determine the effectiveness of training programs and to provide suggestions/guidance on how to improve status.

a. Para 1.2.2.7.1.15.

b. Para 1.2.3.2.6.

a. Quality and completeness of pre- published training requirements submitted to COR will have no more than two errors per quarter.

b. Quality and completeness of presentations/schedules submitted to COR will have no more than two errors per quarter.

100% Inspection

(1) best practice, process improvement initiative per year.

100% Inspection

ECME Services:

1. Developed, monitored and execute processes required for operational materiel support, medical logistics management, inventory control, and accountable record keeping of AMC and AE medical equipment/supplies.

Tasks may include the following:

a. Maintain equipment inventory for all Patient Movement Items assigned to Allowance Standard 887P at Scott AFB PMI Center.

b. Prepare Air Force Form 601, Equipment Action Request for transfers, gains, and losses of equipment.

c. Maintain accuracy of data in PMI-ATS.

d. Patient Movement Item Maintenance and Constitution to include but not limited to: inventory accountability/control, equipment maintenance, computer systems maintenance, and quality assurance information management.

e. Conduct initial inspections and perform scheduled maintenance on equipment assets, as needed IM/IT software updates, calibrate/diagnose/ repair equipment when required. In accordance with AFI 41-209, Medical Logistics Support, and Air Force Manual (AFMAN) 41-216, Defense Medical Logistics Stand Support, and continuous movement of equipment assets from one location to another location.

a. Para 1.2.4.2.1.

b. Para 1.2.4.2.2.

c. Para 1.2.4.2.6.

d. Para 1.2.4.2.27

e. Para 1.2.4.2.28 Contractor will maintain accountability and visibility of all equipment items. At any time, contractor records will be current to within 30 days and have no more than two errors per quarter.

3. INCIDENTAL TO THE PLACE OF PERFORMANCE.

3.1. The Government will provide furnished space for contractor to conduct functional area work.

3.2. The Government will provide necessary office space, furniture, facilities, computers/ monitors, peripheral devices, software, network connectivity, materials, and services for contractor personnel to perform the tasks. The Government will provide appropriate equipment, clothing, and training for contractor personnel traveling to the theater of operations in support of this contract.

3.3. Occasionally, contractor personnel shall require access to Government office buildings during non-duty hours. Contractor may be required to perform temporary duty requiring travel utilizing commercial aircraft or other public transportation mechanisms.

3.4. Government will provide appropriate training and education to effectively allow data collection from the Department of Defense and Air Force computer systems. Contractor shall be required to attend required courses identified by the Government. If the Government determines that specialized training of contractor personnel becomes necessary to meet the requirements specified, then the specified/required training and any directly associated contractor costs will be at Government expense, on a cost reimbursable basis.

3.5. Contractor shall ensure that contractor personnel comply with Government regulations for use of Government telephones and computers. All contractor personnel provided computer access at Government facilities shall observe local computer security policies and procedures. All contractor personnel shall complete annual Information Assurance Awareness training.

3.6. The details of any and all security documentation maintained and developed under this contract will become and remain the property of the Government.

3.7. The Government will provide contractor personnel unescorted access to any area necessary to conduct functional area work.

3.8. Contractor shall maintain a financial inventory accounting system for equipment incidental to place of performance, software, and other tools and provide the inventory to the Contracting Officer Representative (COR). Contractor shall maintain the facilities incidental to place of performance (to include office space, computer equipment, and other work-related facilities and equipment) in a neat, clean and orderly environment. Contractor shall ensure that the work area presents a professional image at all times.

3.9. Contractor shall sign a receipt for all equipment incidentals to place of performance provided by the Government. Contractor shall record items of equipment missing or not in working order and notify the COR in writing.

4. GENERAL INFORMATION.

4.1. Contractor Knowledge & Skills. Contractor is expected to employ staff that are knowledgeable, experienced, and trained in the functional areas assigned, that are able to conduct themselves in a professional manner, and that can support PWS requirements through accurate, informed, and factual information.

4.2. Period of Performance. The period of performance for work to be accomplished under this Performance Work Statement will include a one-year competive contract from 1 Jun 19 through 31 May 20, to include a six month extension of service (EOS) option period from 1 Jun 20 through 30 Nov 20.

4.3. Place of Performance. The on-site facilities will be located at Scott AFB, IL, Joint Base Andrews, MD, Travis AFB, CA, Kadena AB, Japan, and Yokota AB, Japan.

4.4. Duty Hours. Typical work hours for the Government are between the hours of 0730 hrs and 1630 hrs Central Time, Monday through Friday with the exception of Federal holidays. Federal holidays are defined as the dates the following holidays are observed: New Year’s Day, Martin Luther King’s Birthday, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day, Christmas Day, and other federal holidays declared by Congress or the President.

4.5. Other Direct Costs (ODCs). Travel, Relocation, Living Quarters Allowance (LQA). Due to the distributed nature of this project, contractor will be required to travel for performance of this PWS (i.e., meetings, disaster response/site surveys, exercise support, systems integration and test and assessment at each of the sites). All non-local travel arrangements shall be at the discretion of the Government (AMC/SG) and coordinated with the Contracting Officer Representative (COR) and the Contracting Officer (CO) for approval. It is the responsibility of the contractor to submit a travel request which includes airline, hotel, per diem, and rental car cost estimates to the COR for review and coordination with the CO to ensure funds availability. Requests for travel approval shall be prepared in a legible manner, summarized by traveler, and travel costs will be reimbursed on actual costs only. Changes in contractor travel arrangements from the original approved travel must be coordinated with the COR and CO prior to execution of the travel change if additional costs are incurred. Contractor shall not exceed the estimated amount without prior authorization by the COR and CO. In emergency situations outside normal duty hours, the COR will approve travel but will also immediately notify the CO the next duty day. All invoices for travel reimbursement (both contractor and subcontractor) shall be accompanied by supporting receipts and submitted into WAWF within one month after completion of the trip. Travel will be reimbursed at allowable cost IAW FAR 31.205-46, Travel Costs, as applicable, in effect on the date(s) the travel is performed. The Government will not reimburse local travel and related expenses to the contractor for ordinary daily travel to or from work. Contractor may be required to travel on DoD military aircraft in the performance of their assigned duties IAW 4515.13-R Air Transport Eligibility (ATE).

4.5.1. Contractor shall document all contractor and subcontractor travel in support of this PWS in trip reports (Reference paragraph 1.3.1.3 – CDRL B0003) that shall be delivered to the COR for approval within seven calendar days following completion of each trip. Contractor shall propose the format and content of the report for HQ AMC/SG approval within 30 calendar days after the contract start date. Travel may include various locations within CONUS and OCONUS. The contractor should make all efforts to schedule travel far enough in advance to take advantage of reduced airfares. Airfare shall be the prevailing rates for commercial airlines at coach class. When required, the most reasonable means of ground transportation (i.e., taxi, bus, rental car) shall also be used. Travel shall be scheduled during normal duty hours whenever possible. However, contractor personnel may be required to travel outside of normal duty hours. Travel location, number of trips, and number of travelers will vary based on the mission. Historically, there have been approximately 10 to 20 trips taken to the following locations per year: California, Florida, Georgia, Illinois, Louisiana, Texas, Virginia, and Wisconsin. The travel days average 9 days, but could range from 4 to 20 days per trip.

4.5.2. OCONUS Relocation Costs: OCONUS Relocation will be a cost reimbursable contract line item to the contractor. The Contracting Officer (CO) and COR will validate the anticipated relocation costs prior to the contractor incurring these costs IAW FAR 31.205-35. The contractor shall submit a relocation travel itinerary and estimated cost for approval by the CO and COR. Estimated amounts in the contract shall not be exceeded unless authorized by the CO. All invoices for travel reimbursement (both contractor and subcontractor) shall be accompanied by supporting receipts and submitted into WAWF within two months after completion of the relocation. In the event the EOS is not exercised, a modification will be issued adding the relocation CLIN to Period 1.

4.5.3. Living Quarters Allowance (LQA): LQA will be a cost reimbursable contract line item to the contractor. All invoices for LQA reimbursement (both contractor and subcontractor) shall follow the rates determined by the State Department and shall contain a note/comment within the invoice explaining which month the LQA is applicable. LQA is applicable to OCONUS locations only.

4.6. Security Requirements.

4.6.1. Clearance. Designated contractor positions will require a Secret Clearance to use classified data management systems to perform functional tasks with AMC/SGX. The following list contains the designated area/positions who work in the main SG office located at 510 POW/MIA Drive, Scott AFB, IL: MEFPAK Manager, Medical Materiel Lead, Biomedical Equipment Technician, Medical Readiness Tech Writer, and Medical Safety Quality Assurance Equipment/Personnel/Patient. Contractor shall comply with DD Form 254, Contract Security Classification Specification, attached to this contract. Contractor may propose personnel with interim clearances as long as the clearance is finalized within thirty days (30) of contract award. Assigned contract personnel will not have any open JPAS issues /comments prior to working PWS tasks. Contractor shall safeguard classified project material in accordance with Air Force Directives AFDD 3-13, Information Operations; AFI 33-200, Information Assurance (IA) Management; and AFMAN 33-282, Computer Security (COMPUSEC). In the performance of tasks the contractor shall require access to a broad range of documents to include applicable directives and regulations, classified war mobilization plans and related documents up to and including SECRET. As such, contractors shall have at a minimum a SECRET clearance as promulgated by the DoD. Contractor shall safeguard classified material in accordance with applicable DoD and Air Force directives. The Government will provide security classification guidance to assigned personnel. Contractor shall be responsible for creating, and maintaining of only those Government records that are required in support of contract tasks. All other positions are National Agency Check with Inquiries (NACI) and fingerprints.

4.6.2. Conflict of Interest. Contractor shall not employ any person to perform under this contract if such employee is deemed or identified by local AFB as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population, nor shall contractor or subcontractor employ persons under this contract who have an outstanding criminal warrant as identified by the local Law Enforcement Agency through the National Crime Information Center. Contractor shall not employ any person who is an employee of the United States Government if the employment of that person would create a conflict of interest; nor shall contractor employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives approval IAW DoD Directive 5500-7 Standards of Conduct (for military). In addition, contractor shall not employ any person who is an employee of the Department of the Air Force if such employment would be contrary to the policies contained in Air Force Industrial Labor Relations Activities Instruction. Contractor must ensure their employees and those of their subcontractors have the proper credentials allowing them to work in the United States. Persons later found to be undocumented or illegal aliens will be remanded to the proper authorities.

4.6.3. Badges. Contractor is required to provide identification badges for their employees. All contractor personnel must wear these badges while on duty on Government site. Badges are required to identify the individual, company name, and be clearly and distinctly marked as contractor.