Amendment 1 - Questions and Answers.docx
DOCX document 21 KB Posted
- Attached to
- DATA ENTRY/FRONT DESK RECEPTIONIST (SOCIAL SERVICE COMMUNITY ASSISTANT) at Travis AFB, CA
- Solicitation number
- FA442725Q1117
About this file
This file is an Amendment 1 - Questions and Answers document for a Data Entry/Front Desk Receptionist solicitation at Travis Air Force Base (Solicitation Number FA442725Q1117). The opportunity is a recompete contract with Crossroads Talent Solutions, LLC, set to expire on 27 Sep 2025, and involves a full-time position with estimated work hours of 40 hours per week (0730-1630). The role requires data entry (25% of time) and customer service (75% of time), with responsibilities including general office lifting (minimum 30 pounds), basic equipment troubleshooting, housekeeping support, and facility management tasks.
Key administrative details include using California, Solano County Wage Determination (WD 2015-5655), no government-provided equipment requirements, on-the-job training, and no specific formatting restrictions for proposal submissions. The solicitation requires a technical proposal with a detailed description of services, an independent quote showing how deliverables will be met, and a past performance reference sheet. The contract is a Firm Fixed Price type, issued by the 60th Contracting Squadron under the Department of the Air Force Air Mobility Command, with an estimated award timeframe around 8/20/2025.
View the file
Other files
| File | Type | Posted |
|---|---|---|
| Contractor Responsibility Verification.pdf | ||
| Travis Air Force Base Security Requirements September 2024.pdf | ||
| Combined Synopsis Solicitation - Front Desk Clerk.pdf | ||
| Wage Determination.pdf | ||
| Past Performance List of References.docx | DOCX document | |
| PWS Front Desk Data Entry 13 Mar 25.docx | DOCX document |
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Text version
Travis AFB Data Entry Solicitation FA442725Q1117 Questions
1. How does the requirement to “provide detailed description of services or specifications of proposed services/items” differ from either the Contractors Capabilities Statement/Past Performance, or the solicitation’s current PWS?
Please provide an independent, itemized quote showing how you are going to meet the deliverables in the PWS to allow us to conduct a meaningful technical assessment of your approach.
2. Are there page/font or other solicitation formatting restrictions?
No restrictions.
3. What equip is the solicitation referring to when it states that “Equipment has to be new and not refurbished?” Is there particular equipment that the Contractor will need to provide?
No equipment is required for this project.
4. What are examples of what the Contractor will be lifting? General office lifting – a box of computer paper for example.
General Office lifting and any other event lifting that may be required.
5. Position is FT, yet there is no pay for holidays? (Will we require pay employee for holidays?)
This requirement is subject to Service Contract Labor Standards (also known as Service Contract Act) and Fair Labor Standards Act as mandated by the U.S. Department of Labor (DOL).
6. There appears to be quite a focus on “housekeeping” and cleaning of stations and equipment, etc. as well as contractor being responsible for recycling and trash removal; assume on an as-needed basis, but is the expectation that Contractor is the primary housekeeping source for the area or is it in support of other facility housekeeping services?
Not the primary but in support of other housekeeping services.
7. Since Windows 11 will not have MS Office, will the facility allow any training time for the conversion?
Yes. On the job with staff.
8. Regarding the lifting, is there a maximum weight, i.e., must be able to lift to 30 lbs. 1.0 It will depend on the item being lifted. Minimum must be 30 Pounds.
9. Will there be a training period for the individual to acclimate themselves to the processes?
Yes. On the job with staff.
10. Can you estimate how much time is normally delegated to each area?
Est. 25% Data input 75% customer service
11. What does cleaning floors mean? Does it mean sweeping/mopping?
5.1.3. No, for example, picking up trash from a shredder, occasionally vacuuming.
12. Will there be a backup person to assist with troubleshooting TV and DVD players, at least in the beginning, until the individual is comfortable troubleshooting?
5.2.13, Yes.
13. Is the individual responsible for opening or closing and locking doors when they leave for the day?
Yes.
14. Based on the Wage Determination, which labor code should be used?
California, Solano County. WD 2015-5655 (Rev 24) - 08 July 2025
15. Can CPARS be used in lieu of the past performance document?
No. CPARS will get pulled by the government team when evaluating quotes.
16. Who is the incumbent and what is the current contract value?
FA442720C0025 by Crossroads Talent Solutions, LLC. May not disclose the amount.
17. If the contractor is working at the designated facility, does the contractor provide all equipment and supplies that will be used in performance of the contract?
No.
18. How many pages should be included in the technical proposal.
As many as needed.
19. Are resumes required with the technical proposal?
No.
20. PWS Section 7.3 specifies 12 credit hours in social sciences as desirable. Which SCA wage classification should be used for pricing given the background requested?
California, Solano County. WD 2015-5655 (Rev 24) - 08 July 2025
21. Can the government clarify the expected hours/FTEs of this position?
Estimated hours are 40 hours per week.
22. Is the contractor expected to supply computer equipment as a part of this requirement?
No.
23. PWS Sections 3.1 and 11.1 provide conflicting guidance on substitute requirements. Please clarify the threshold for providing substitute coverage.
3.1 and 11.1 are separate reasons for absences.
24. Is there a current incumbent performing these services? If yes, what is the incumbent contract number?
Yes. FA442720C0025 by Crossroads Talent Solutions, LLC
25. Is there incumbent staff already performing on this requirement? If so, what are the historical hours of this position?
Yes. 0730-1630
26. What are the formatting requirements for the response to the RFQ? (font, font size, graphic size, graphic font size, margins, etc.)
None
27. Is there currently an incumbent in the position?
Yes. FA442720C0025 by Crossroads Talent Solutions, LLC
28. Is this a recompete contract?
Yes. This is a recompete for FA442720C0025 that expires 27 Sep 2025
File details come from the government source that posted it. Updated .