Amendment 1 ATAK Questions and Answers.pdf
PDF 217 KB Posted
- Attached to
- ATAK Server Space Amendment 1
- Solicitation number
- FA442720Q0040
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Other files
| File | Type | Posted |
|---|---|---|
| Amendment 1 Combo.pdf | ||
| Statement of Work Finalized.pdf | ||
| Contract Security Clause.pdf | ||
| Combo Full and Open Final.pdf |
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ATAK Server Space
Questions and Answers
1) Regarding the Scope of Work, i.e. “The contractor shall provide server space through AWS
GovCloud or equal compatible with the ATAC application, along with initial cloud configuration, training and 24/7 technical support.”
a. Question 1: Would the unit be responsible for the O&M? The unit will be responsible for the operations, contractor will be responsible for maintenance.
b. Question 2: Who will accredit the system and provide the ATO? Unit Cyber/Communications personnel will accredit the system.
c. Question 3: Who is responsible for RMF? The contractor will be responsible for RMF.
2) Regarding the SOW, “24/7 technical support with a response time of less than 30 minutes.”
a. Question 4: What does “response time” mean, i.e. does service provider need to be on-base, on-site, or can support be provided remotely via trouble ticket? Support can be provided through telephone or remotely via trouble ticket
b. Question 5: Does support require FSR and/or Help Desk? No.
File details come from the government source that posted it. Updated .