NTT_Data_SOR_3_26_2024.pdf
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- Attached to
- Intent to Award Sole Source_it. education Maintenance and Support Solution_Maxwell AFB, AL
- Solicitation number
- FA330024S0595
About this file
This document is a Statement of Requirements (SOR) for the NTT Data it.education Software Maintenance and Support at Air University (AU). The key details are:
The SOR describes the requirement for NTT Data it.education software maintenance and support for AU's SAP Student Information System (SIS) Student Lifecycle Management (SLcM) solution. The it.education software must be certified for S/4HANA and provide updates, new capabilities, and documentation to meet AU's educational mission requirements. The contract will be a one-year base period with four option years, and will be a Firm-Fixed Price contract using Simplified Acquisition Procedures. The government intends to award this as a sole source procurement to Labyrinth Solutions, LLC doing business as InvenioLSI. No solicitation will be issued, and the government is requesting information from potential offerors on their capability to meet the SOR requirements.
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| File | Type | Posted |
|---|---|---|
| Intent to Award Sole Source NTT Maxwell AFB AL.pdf |
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STATEMENT OF REQUIREMENTS (SOR)
NTT Data it.education Software Maintenance and Support
1. Purpose:. Institutions in Higher Education are experiencing an increasing demand for various registration and enrolment models to support flexible learning paths and tailor-made education. Air University (AU) is employing a SAP Student Information System (SIS) Student Lifecycle Management (SLcM) to manage the complete student lifecycle throughout the Air University’s organizations. To achieve the continued success of the implemented SIS solution, it is imperative to align the look, feel, and capabilities provided from the SIS with the Higher Education Community.
NTT Data Business Solutions (it.education) provides the Student Lifecycle Management (SLcM) application updates and new capabilities based on requirements from the SAP SIS Higher Education community. Key outcomes for the it.education maintenance and support software are, but not limited to; Students and staff gain more insight in and control over their personal information, their study or work progression, and are provided with all the relevant data to help them set achievable goals.
2. Description of Items: The it.education maintenance and support solution shall be certified by SAP for S/4HANA and will supply extensive presetting, additional functionalities and documentation to meet the demands of the AU’s Educational mission.
Item Description of Requirement Part Number Unit Qty 001 It.education software Maintenance and Sustainment UNK 1 Package 1
3. Performance Period. The period of performance starts June 1st, 2024, for (1) year with (4) option years after completion of the initial (base) year of the contract.
4. Standard Warranty. The contractor shall provide any Original Equipment Manufacturer (OEM) standard commercial warranty applicable to the products being purchased at no additional cost to the government. Warranty shall include, as a minimum, technical support, troubleshooting assistance, and replacement of faulty equipment or reinstallation of software.
4.1. Prior to project acceptance, the contractor shall provide the customer with all manufacturer warranties as needed for any component incorporated into this project such as equipment manuals, literature, CDs and DVDs and other documentation on all equipment and software.
4.2. Prior to project acceptance, the contractor shall provide written procedures, points of contact within the company, and required information for all warranty services prior to project acceptance. This information shall include written confirmation of the warranty period, phone numbers and contact information/procedures for technical support, troubleshooting assistance, and replacement of faulty equipment and software.
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