FMS MQ-9A DRAFT PWS.pdf

DRAFT – NOT FOR SOLICIATION - DRAFT

Performance Work Statement

(PWS) International MQ-9A

Launch and Recovery

Training

7 Oct 2024

Vision Statement

1 Introduction

1.1 Background on AFSAT

1.2 Background on this Program

1.3 Scope

1.4 Specific Training Lists

1.5 Student Qualifications

2 General Requirements

2.1 Non-Personal Services

2.2 Contract Administration and Management

2.2.1 Contract Management

2.2.2 Contract Administration

2.2.3 Training Material Transfer IAW International Traffic in Arms Regulation (ITAR)

2.2.4 Training Material Documentation

2.2.5 Third Party Transfer Issues

2.3 Personnel Administration

2.3.1 Staffing

2.3.2 Aircrew Training Instructors Qualifications

2.3.3 Aircraft and Ground Control Station (GCS) Maintenance Instructor Qualifications

2.3.4 Certification and Training

2.3.5 Courseware

2.3.6 Language of Employees

2.3.7 Professional and Unprofessional Relationships

2.3.8 Employee Dress

2.3.9 Program Manager

2.3.10 Program Management Expectations

2.3.11 Monthly Status Reports

2.3.12 Instructor and Student Relationships

2.3.13 Political, Cultural, and Religious Awareness

2.4 Location and Hours of Work

2.4.1 OCONUS Training Location

2.5 Contractor Travel/Temporary Duty-TDY

2.6 Quarantine

2.7 Courseware sustainment

3 Performance Requirements

3.1 Train International Military Students (IMSs) to Maintain and Operate MQ-9A

3.2 Provide Qualified and Certified Instructors for FMS Training Program

3.3 Develop and Provide IMS Training Materials for IMSs Attending Training

3.4 Provide Record Keeping for IMSs and FMS Training Program

3.5 Provide Monthly Status Report for FMS Training Program

3.6 Establish and Maintain Quality Control Plan (QCP) for FMS Training Program

3.7 Contract Flight and Ground Operation Procedures (CFOP)

3.8 Emergency Evacuation Plan

3.9 Safety Management Program

4 Special Requirements

4.1 Security and Safety

4.1.1 General Security Requirements for All Contractors

4.2 Mobilization Plan

4.3 Quality Control

4.4 Incident Reporting

4.5 Government Provided Equipment/Services

4.6 OCONUS Evacuation

5 Deliverables

6 Related Documents Appendix A Definitions

Appendix B Acronym List

Appendix C In-Country Performance Provisions

Performance Work Statement (PWS) International MQ-9A Training

Vision Statement This is an international contract for MQ-9A Training.

1 Introduction The United States Air Force (USAF) on behalf of the United States Government (USG) requires training and technology transfer in accordance with (IAW) security assistance agreements. The USG and Foreign Military Sales (FMS) partner countries expect to have future agreements that will apply to this contract, which will be documented in specific task orders. The USAF is executing this program under the authority of the Air Force Security Assistance Training Squadron (AFSAT).

1.1 Background on AFSAT

AFSAT is the executive agent for all USAF-sponsored international training and education. The Formal Training Units (FTUs) implement and approve USAF-sponsored security assistance training, monitors the progress of training and the welfare of USAF-sponsored international students, and provides guidance for implementation of the Department of Defense (DoD) International Program. Each year, Air Education and Training Command (AETC) and Air Combat Command (ACC) members train or facilitate training for more than 9,000 students from more than 142 nations attending flying, technical, medical, and professional education and training. Due to US government mandate to cease C-band operations by 31 Dec 2027, the USAF is closing the ACC-led FTU providing launch and recovery training in May 2025.

1.2 Background on this Program

The USAF established a Letter of Offer and Acceptance (LOA) with multiple countries to provide training and technology transfer IAW the United States Code, Title 22 - FOREIGN RELATIONS

AND INTERCOURSE CHAPTER 32 - FOREIGN ASSISTANCE CHAPTER 39 - ARMS

EXPORT CONTROL and the National Defense Authorization Act of 1991, Section 1004 of Public Law 101-510, as amended for the purpose of training our international partners on MQ- 9A. This contract is being used to provide this training and technology transfer.

1.3 Scope

Training and courseware transfer is required by the USAF to train personnel in MQ-9A pilot and sensor operator launch and recovery (L&R) functions. Proposed training will be Contractor procured by the 338 ESS and presented under the auspices of the Security Assistance Training Program. All instructions and technical information shall be in English. This contract may cover other MQ-9A training requested by multiple countries via LOA.

1.4 Specific Training Lists

Pilot Launch and Recovery training via C-band Line of Sight Operations Sensor Operator Launch and Recovery training via C-band Line of Sight Operations

1.5 Student Qualifications

Aircrew pilot trainees will be qualified in the MQ-9A with a military instrument rating.

Aircrew sensor operator trainees will be qualified as a sensor operator in the MQ-9A.

Aircrew trainees will have an International Civil Aviation Organization Level Four, or minimum 85 English Comprehension Level (ECL) and Oral Proficiency Interview (OPI) score of 2/2.

ECL waivers up to 3 points can be approved on an individual basis. There will be no blanket waivers. ECL scores must be received 45 days prior to course start date to allow time to process a waiver.

2 General Requirements This section describes the general requirements and details of considerations for this effort.

2.1 Non-Personal Services

The services performed under this contract shall be non-personal in nature. The USG will neither supervise Contractor employees nor control the method by which the Contractor performs the required tasks. It shall be the responsibility of the Contractor to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the Contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the Contractor's responsibility to notify the CO within 24 hours after occurrence.

2.2 Contract Administration and Management

The following subsections specify requirements for contract, management, and personnel administration.

2.2.1 Contract Management

The Contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement. The Contractor shall maintain continuity between the support operations and the Contractor's corporate offices.

2.2.2 Contract Administration

The Contractor shall establish processes and assign appropriate resources to effectively administer the requirement. The Contractor shall respond to USG requests for contractual actions within the timeframe defined by the CO. The Contractor shall have a single Point of Contact (POC) between the USG and Contractor assigned to support the contract and/or task orders. The Contractor shall provide a POC to the CO prior to contract award for all contractual matters, who may be the same person as the Program Manager (PM) detailed in the PWS paragraph 2.3.9.

2.2.3 Training Material Transfer IAW International Traffic in Arms Regulation (ITAR) The Contractor is responsible for obtaining all necessary approvals and clearances to allow the shipment of training materials to the customer country by either claiming an FMS exemption under the auspices of the applicable LOA, in accordance with the ITAR, Part 126, General Policies and Provisions, Sub-Part 126.6, Foreign-owned Military Aircraft and Naval Vessels, and the FMS program, or with an approved Technical Assistance Agreement (TAA), in accordance with the applicable ITAR, Part 124, Agreements, Off-Shore Procurement and Other Defense Services, Sub-Part 124.1, manufacturing License Agreements and TAA through the U.S. Department of State, Directorate of Defense Trade Controls. Also, regarding TAAs reference ITAR, Sub-Part 124.2, Exemptions for Training and Military Services, Contractor shall ensure either of these approaches is successfully completed prior to training start, to include any subcontractor training required for each individual vendor.

2.2.4 Training Material Documentation

Contractor-provided instructional and student materials delivered under this training program to the international customer shall include the contract number with task order number, course title and international customer name, MQ-9A, Department of the Air Force of the United States, that it will be used for military purposes only, that individual or corporate rights originating in the information, whether patented or not, will be respected, that the recipient will report promptly to the United States any known or suspected compromise, and that the information will be provided substantially the same degree of security afforded it by the Department of Defense of the United States. Also, regardless of any other markings on the document, it will not be downgraded or declassified without written approval of the originating U.S. agency".

2.2.4.1 The specific applicable DFARS Data Rights clauses(s) will be established and directly identified at the individual Task Order level. Only the DFARS data rights clause(s) specified within that Task Order shall apply. All documents submitted for release that have been asserted as unlimited data rights IAW with Department of Defense Federal Acquisition Regulation (DFARS) 252.227.7013(b) shall not be marked as contractor propriety information.

All documents submitted for release that have been asserted as Government Purpose, Limited or Special license data rights IAW DFARS 252.227.7013(b) shall be marked with the applicable legend IAW DFARS 252.227.7013(f). Contract Data Rights List will be provided at Task Order.

2.2.5 Third Party Transfer Issues

The Contractor shall be responsible for any subcontract and personnel management to ensure there are no third party disclosure issues violating the ITAR.

2.3 Personnel Administration

This section describes the Contractor's personnel administration requirements for this effort and the following sub-sections provide details of various considerations.

2.3.1 Staffing

The Contractor shall be responsible for complete personnel staffing and ensure all employees are qualified, trained, and certified to perform the requirements of this PWS. The Contractor shall provide management and support as required for the performance of contract tasks.

2.3.2 Aircrew L&R Training Instructors Qualifications

The Contractor's instructor pilots must have a civilian or military instrument qualification, must hold a current FAA Class II medical certificate (renewed annually) or military flight medical equivalent and shall have a minimum of 3 years of experience in aircrew instruction. Instructor Pilots must have been previously certified in Cockpit Resource Management (CRM) within a 24-month period per AFI 11-290 or contractor provided training within a 24 month period that covers the same CRM concepts as described in AFI 11-290. Instructor Pilots must also meet one of these requirements:

a. 1000 hours total pilot flying time (not including Specialized Undergraduate Pilot (SUPT) or Joint Undergraduate Navigator Training (JUNT) time) of which 150 hours are primary aircraft inventory (PAI, where PAI is the MQ-9A or similar RPA) (not including "other" time), and of which 75 hours are LOS/LR hours, or

b. 500 hours PAI where PAI is the MQ-9A or similar RPA (not including "other" time) of which at least 75 hours are LOS L/R hours, or

c. previous instructor qualification and 100 hours primary aircraft inventory (PAI), where PAI is the MQ-9A or similar RPA (not including "other" time) and of which at least 75 hours are LOS L/R hours.

Sensor operator instructors must have a minimum of 200 hours MQ-9A instructor time and be knowledgeable in all segments of the missions.

Sensor operator instructors must hold a FAA Class III medical certificate or military flight medical equivalent and have a minimum of 200 hours experience managing payload in similar RPA type aircraft with line of sight capability.

The Contractor shall maintain documentation that shows personnel providing training on this contract meet the requirements of all DCMA, FAA, and ICAO instructions and customer country regulations (See service guidance below). When the different controlling regulations conflict, the most conservative requirements will be followed. The Contractor shall provide the documentation as requested at any time during the performance of the contract to the CO, AFSAT Contracting Officer Representative (COR), or assigned Government Flight

Representative (GFR) or Government Ground Representative (GGR) within 24 hours.

Service Guidance. “Service Guidance” is the procuring Service’s regulations, instructions, flight manuals, and technical publications listed below, and those specified in the contract in effect on the date of contract award (unless the contract is modified with respect to specific Service Guidance changes), which are applicable to the specific flight and/or ground operations conducted by the contractor. Service Guidance is not to be interpreted as requiring the day to day administrative functions that govern operations in Government organizations. As stated, contractors are only bound by the portion of Service Guidance that is applicable to the aircraft operations being performed under contract. Service Guidance does not automatically include the Service instructions/regulations that are referenced in the Service Guidance. If a Service Guidance instruction/regulation addresses a specific topic by referencing a second tier Service instruction/regulation, that referenced section in the second tier document shall be considered required Service Guidance for that topic. Service Guidance (that which is in effect on the date of contract award (unless modified)) includes the following:

For USAF aircraft contracts: AFI 10-220_IP (AFMC Supplement), (Manned/UAS) AFI 11-202, Vol 1-3 and applicable AFMC supplements; AFI 11-2MDS, Vol 1-3; AFI 11-401, AFI 11-301, AFI 16-1301, and applicable AFMC supplements. (SUAS) AFI-11-502 Vol 1-3 and applicable AFMC supplements; AFI 11-5FT Vol 1-3. (Contractor personnel integrated with Air Force maintenance personnel on Air Force installations only) AFI 21-101 and MAJCOM/local supplements.

2.3.3 Certification and Training

The Contractor shall comply with certification and training required by all Federal, State, and local laws/Regulations to execute the requirements of this contract. Instructor pilots’ flight records shall be forwarded to the GFR to verify pilot experience as part of the DD Form 2628, Request for Approval of Contractor Flight Crewmember, flight approval process. The Contractor shall establish and maintain instructor records. The Contractor shall provide a memorandum to the AFSAT COR documenting the instructor’s qualifications prior to the instructor providing IMS training. The Contractor shall maintain training records and certifications and shall be provided for USG review. At a minimum, these training records shall contain all individual qualifications, the name of the individual that provided the training, the date training was conducted or completed, and the due date for recurring training. The documentation shall be submitted in electronic format within 24 hours after AFSAT COR or CO request.

2.3.4 Courseware

2.3.4.1 Training Course Material Development/Modification. The contractor shall develop or modify courseware material using GFI courseware or Contractor-owned courseware. Upon contractor written (email…etc.) request, the AFSAT COR shall coordinate GFI courseware delivery terms with the contractor, these delivery terms shall be agreed upon at the task order level. The contractor shall provide all modified courseware to the AFSAT COR for USG release approval via AFSAT FDO prior to administering any courses. The requirement for disclosure/release review of all modified courseware shall occur NLT 80 calendar days prior to training start date and shall only be waived by the CO when it is in the best interest of the USG due to compressed timelines and/or unforeseen difficulties which impact the USG disclosure/release process. The contractor shall determine requirement for types of training materials to be used in course presentation.

The use of slides, digital or other audio-video presentations from the contractor’s technical library is acceptable, but will adhere to compatibility standards as follows:

1. Advanced Distributed Learning (ADL) tracking standards

a. Shareable Content Object Reference Model (SCORM) 1.2

b. SCORM 2004 (3rd or 4th edition)

2. ADL media standards

a. Images: .JPG, .PNG, .GIF

b. Audio/Video: .MP3, .MP4, .WMV, .HTML

c. Documents (textual): .DOC, .DOCX, .XLS, .XLSX, .PPT,.PPTX, .PDF, .TXT,.ZIP

3. Content considerations targeted to AF and Standard desktop configuration (SDC) audiences

a. The SDC employs 3 major browsers Internet Explorer (IE), Microsoft Edge (Edge), and Google Chrome (Chrome). Mozilla Firefox is under an evaluation status and is not part of a standard SDC install.

b. The SDC is eliminating IE10 in 2020. The AF is also posturing to remove reliance on IE entirely by 2024. (RE: @IE is phasing out).

c. The SDC employs a stricter popup blocker on Chrome, when compared to IE or Edge.

d. The SDC only employs WebGL (currently version 1.0) on Edge. The functionality is blocked on IE and Chrome.

e. Content reliance on the Adobe Flash player plugin is extremely discouraged. The SDC blocks flash by default on two of the three browsers and the AF posturing to remove the plugin in 2020.

f. Any Plug-ins necessary to run content must be inherent to the applicable SDC install profile of the target audience. Additional plugins or client side software necessary to run content should be routed through the AF Evaluated Products List (EPL)

2.3.4.2 Courseware Material Distribution. The contractor will utilize country directed shipping procedures for the delivery of training materials (instructional material, supplies and equipment) as specified in the relevant Letter of Agreement (LOA) (e.g. country designated freight forwarding procedures). The contractor is authorized and encouraged to conduct direct coordination with the AFSAT training program manager associated with the benefiting country/partner nation as needed to confirm the LOA designated shipping procedures and relevant points of contact.

The Contractor shall prepare hardcopies of all approved instructional materials, including courseware, course charts, simulator outlines, instructor outlines/plans of instruction, and any other instructor and training materials used in quantities sufficient for the number of students identified on the Task Order, and package the training materials. Materials shall be marked on the outer wrapper as Instructor Material or Student Training Material with an inner wrapper identifying contents. The Contractor shall contact the AFSAT COR for the required shipping address. The contractor shall make all arrangements for pickup of material for delivery to the address provided by the AFSAT COR. Upon shipment of material, the Contractor shall provide the AFSAT COR a copy of the shipping document indicating materials shipped and tracking numbers/dates of the shipment. The requirement for disclosure/release review of all training materials to occur NLT 80 calendar days before the scheduled training start date shall only be waived with the official approval of the CO, when it is in the best interest of the USG due to compressed timelines and/or unforeseen difficulties that affect the USG disclosure/release process. Prior to approval the CO will coordinate this request with the AFSAT Disclosure Office.

A minimum of 45 days’ advance notice to the contractor is required to ship materials to any OCONUS location (unless prior coordination is made between the Contracting Officer and Contractor). The contractor is not responsible for shipping delays resulting from a host country’s customs’ issues, wrong address provided by the USG, theft of materials by host country nationals, or misplacement of the materials by host country nationals once the materials are delivered to the destination address.

2.3.5 Language of Employees

All employees shall speak, read, write, and understand the English language to the degree necessary for comprehension of the terms, conditions, and daily responsibilities for fulfillment of the requirements under this contract, excluding the speaking skill of hearing-impaired employees. In addition, contract instructors shall communicate with and instruct IMSs in English language articulations, fluency, and pitch/quality of sound that communicate course requirements, objectives, theory, and content.

2.3.6 Professional and Unprofessional Relationships

2.3.6.1 The Contractor shall comply with AETCI 36-2909, RECRUITING, EDUCATION, ACCESIONS, AND TRAINING STANDARDS OF CONDUCT and will take immediate action to resolve violations of the prohibition on unprofessional relationships. Specifically, the Contractor should understand the following:

2.3.6.1.1 Unprofessional relationships include relationships between faculty, staff, trainees, cadets, students, recruiters, recruits, applicants, and first-term Airmen who participate in the Recruiter Assistance Program (RAPpers). Whether pursued on or off duty, relationships are unprofessional when they detract from the authority of superiors or result in (or reasonably create the appearance of) favoritism, misuse of office or position or the abandonment of organizational goals for personal interests. Unprofessional relationships include relationships between officers; between enlisted members; between officers and enlisted members; between recruiters and recruits, applicants, or RAPpers; between RAPpers and recruits or applicants;

and between military personnel and civilian employees or Contractor personnel.

2.3.6.1.2 If practices, techniques, personal appearance or conduct of Contractor personnel become detrimental to the accomplishment of the mission as determined by the USG, the CO will provide written notification of such conditions to the Contractor. Following such notification, the Contractor shall remedy the situation within 24 hours. In addition, the USG reserves the right to pursue other remedies available under the provisions of this contract as necessary.

2.3.7 Employee Dress

Contractor personnel shall always present a neat and professional appearance and be easily recognized as contractor employees. The Contractor shall outfit its employees with distinctive uniforms or enforce business dress. Contractor employees shall display their first and last name, along with their company name. Pin-on nametags are allowed. All clothing shall be maintained in a professional, clean and serviceable condition. Contractor personnel may not wear clothing which is offensive, nor which is derogatory toward any personnel, the USG or any military service, foreign country, or religion. In addition, during OCONUS training if the partner nation’s safety requirements are more stringent, Contractor personnel will comply with those safety requirements.

2.3.8 Program Manager

2.3.8.1 The Contractor shall provide a PM responsible for the performance of this contract. The name of the PM and an alternate, or alternates who shall act for the Contractor when the PM is absent shall be designated in writing to the CO prior to contract award and as changes occur.

The PM, and alternate(s), shall have full authority to act for the Contractor on all matters relating to the performance of this contract. The PM or alternate(s) shall be available as necessary based on the training requirement.

2.3.8.2 The PM, or designated representative, may be required to travel to participate in Program Management Reviews (PMR)s in the country customer's locations or other CONUS/OCONUS locations, as requested by the AFSAT COR. In addition, the Contractor shall support USG led meetings, as requested by the AFSAT COR. Refer to paragraph 2.5 for travel approval processes.

2.3.9 Program Management Expectations

2.3.9.1 The Contractor shall manage all resources to achieve requirements of the PWS, to include cost, schedule and technical objectives. The Contractor shall designate a Contractor PM to support the training program and coordinate with the AFSAT COR. The Contractor PM shall be the single POC and shall coordinate the interface between the USG and subcontractors, suppliers/vendors and the Contractors corporate office.

2.3.9.2 The Contractor shall keep the AFSAT COR informed on all current technical, managerial efforts and expenditures on the contract. The Contractor PM shall document this on monthly status reports, to include telephone conversations and meetings. The Contractor shall deliver monthly (not later than the 5th business day of each month) status reports. Status reports shall be standalone documents compatible with Microsoft OfficeSuite.

2.3.10 Monthly Status Reports

The Contractor shall describe services provided to the level of detail regarding IMSs instructed.

This information shall be posted in the Wide Area Workflow (WAWF) e-business suite. Failure to provide this information may result in invoice rejection. The Contractor shall detail the approved training schedule and the current progress. The Contractor shall provide a detailed course listing and syllabus/course development timeline for each specialty based on task orders. The Contractor shall provide a mitigation plan for any projected deviations or delays.

The Contractor shall provide clarifications and responses to the AFSAT COR based on international customer request(s) derived from PMR and other meetings. The Contractor shall document status of any action items and/or taskers not properly resolved. The monthly report will have the OCONUS training after action report attached. If WAWF billing is delayed beyond 30 calendar days after the billing period, the Contractor shall provide a copy of the monthly report to the AFSAT COR within 45 calendar days of the billing period close out. The Contractor shall provide a complete breakout of cost incurred and billed using the DCMA-approved billing process to the CO. The USG reserves the right to add additional IMS training information related to the program. If there is not an active task order on this contract, the monthly report will not apply; however, if the monthly report does apply the Contractor shall deliver no later than the 5th business day of each month.

2.3.11 Instructor and Student Relationships

Instructors shall develop and maintain a positive and professional instructor-IMS relationship at all times. Unacceptable techniques may include, but are not limited to fear, sarcasm, ridicule, use of inappropriate or offensive language or any other verbal or nonverbal communication intended to demean or harass the IMS or any demographic group.

2.3.12 Political, Cultural and Religious Awareness

The Contractor shall train their employees on the cultural and religious sensitivities they may encounter while performing this contract. All Contractor employees shall be neutral on the subject of religion and politics with the IMSs.

2.4 Location and Hours of Work

Work hours at Contractor-provided training locations will be determined by the Contractor and may be flexible as long as all requirements of the PWS paragraph 3.0 are met and those hours do not exceed the standard 40 hours per week per employee. The USG will not pay overtime without prior approval by the CO.

2.4.1 OCONUS Training Location

When applicable OCONUS training shall be delivered at customer-controlled facilities, each country or international entity will be responsible for providing classroom facilities and access to facilities for training. Standard workdays are determined by the OCONUS location. Other locations may be added by individual task order. The USG will not pay overtime without prior approval by the CO.

2.5 Contractor Travel/Temporary Duty-TDY

Contractor Travel/Temporary Duty TDY will be required by Contractor personnel in performance of this effort. Contractor travel shall be accomplished in the performance of assigned functions consistent with the PWS and as identified in the individual CLINs of the awarded contract.

2.6 Quarantine

A quarantine period may be required for Contractor personnel in the event of travel restrictions.

Quarantine period shall cover all contractor labor, per diem and lodging expenses in the event a quarantine period is required by the host nation. Quarantine period will consist of 14 days.

3 Performance Requirements The following section specifies the Performance Requirements, Performance Standards (STD) and Acceptable Quality Level (AQL) for the contract.

3.1 Train IMS Aircrews to be able to Launch and Recover MQ-9A Performance Standards

a) Standard: The Contractor shall train IMS pilots and sensor operators for MQ-9A launch and recovery (L&R) operations. Training will be conducted in-country at owning country’s facilities, utilizing owning country’s aircraft and support equipment. Training shall ensure IMSs understand how to safely and independently operate systems, subsystems, and related support equipment associated with launch and recovery of the MQ-9A. Training shall be to the level necessary to provide IMSs a thorough understanding of their specialty requirement and ensure that IMSs can perform tasks IAW applicable technical data with minimal supervision at the end of training. This training will certify that the students have completed the formal classroom and hands-on training for their specialty based on approved courseware delivered.

AQL: 100% Compliance

b) Standard: The Contractor shall provide academic training that consists of a compilation of lecture and seminar sessions. In addition, the Contractor shall provide flight training, simulator training, and on-the-job training based on task order direction to teach required skills and knowledge. Training shall be in accordance with the approved and USG accepted courseware/syllabus. Testing procedures must be in place and used to verify the IMS has retained knowledge as instructed.

AQL: 100% Compliance

c) Standard: The contractor shall provide training IAW an agreed upon schedule between the

Contractor and the CO. The CO may delegate the schedule definition to the AFSAT COR.

AQL: 100% of all students complete training IAW the agreed schedule; unless released by the

CO with AFSAT COR direction.

Deliverables: Record keeping deliverables can be found under PWS paragraph 3.4.

3.2 Provide Qualified and Certified Instructors for FMS Training Program Performance Standards

a) Standard: The Contractor shall provide qualified instructors that meet the requirements of PWS Paragraphs 2.3.1, 2.3.2, 2.3.3, and 2.3.4.

AQL: 100% Compliance

b) Standard: The contractor shall establish and maintain instructor records IAW PWS paragraphs 2.3.1, 2.3.2, 2.3.3 and 2.3.4. The Contractor shall provide a memorandum to the AFSAT COR documenting instructor qualifications prior to the instructor providing training to IMSs. Thereafter, training documentation shall be provided to the AFSAT COR within two business days after request.

AQL: 90% of instructor documentation provided within two business days after request. 100% of remaining documentation will be delivered within seven additional business days.

Deliverables: A004 Instructor Certification

3.3 Develop and Provide IMS Training Materials for IMS Attending Training Performance Standards

a) Standard: The Contractor shall provide one copy of IMS training materials approved for release to each IMS during course presentation to include Syllabus. Training material shall be based on all applicable, current and disclosed data.

AQL: 100% Compliance

b) Standard: Contractor format for modified courseware and IMS training materials is acceptable, but should comply with compatibility standards as outlined in paragraphs

2.3.5.1. and 2.3.5.2

AQL: 100% Compliance Deliverables:

A006 Syllabus A007 Training Materials

3.4 Provide Record Keeping for IMS and FMS Training Program

a) Standard: The Contractor shall maintain IMS records for all IMS attending training. IMS records generated under this contract are the property of USG. The Contractor shall, without exception, turn over an IMS record to the appropriate AFSAT COR no later than seven business days after the IMS's completion of all required training and additionally provide one copy of IMS records to the IMS upon completion of training.

AQL: 100% Compliance for maintaining all IMS records and providing them to the IMS. 90% Compliance for all documents being received no later than seven business days after IMS's completion of training. 100% of remaining documentation will be delivered within seven additional business days.

b) Standard: The Contractor shall be responsible for all IMS training records, [i.e. OJT Task Proficiency Guides (TPGs)] through completion of the final Contractor-provided course for each individual IMS. No records are to be provided to unauthorized personnel or organizations.

AQL: 100% Compliance

c) Standard: The Contractor shall provide AFSAT COR one copy of the IMS's completed AETC Form 325, Student Accounting and Attendance Record, or Contractor equivalent within five business days after student entry and within seven business days after course completion.

AQL: 100% Compliance for receiving completed forms. 90% Compliance within two business days after course entry and seven business days after course completion. 100% of remaining documentation will be delivered within seven additional business days.

d) Standard: The Contractor shall provide a Course Evaluation Report to the AFSAT COR not later than seven business days after course completion. The Course Evaluation Report shall be in Contractor format and shall document all problems during the training course, such as deficiencies in subject coverage, documentation, and equipment failures, etc.

AQL: 100% Compliance for Course Evaluation Report. 90% received not later than seven business days after course completion. 100% of remaining documentation will be delivered within seven additional business days.

e) Standard: The Contractor shall notify the AFSAT COR of all IMS issues requiring AFSAT intervention IAW PWS Paragraph 4.4.

AQL: 100% Compliance

f) Standard: The Contractor shall provide a Completed AF Form 1256 Certificate of Training or contractor equivalent to each student upon course completion (original and one copy) unless the Contractor has a documented and established process that must be followed to validate or certify the student has completed the required training. If the IMS fails to complete training, a Certificate of Attendance shall be issued. The Certificate of Attendance will be in the Contractor's format. The Contractor shall provide completed copies to the AFSAT COR within seven business days after completion of the course.

AQL: 100% Compliance for supplying completed certificates of training/attendance. 90% Compliance within seven business days after course completion. 100% of remaining documentation will be delivered within seven additional business days.

g) Standard: The Contractor shall provide a completed AETC Form 258 Student Evaluation of Training or Contractor equivalent to each IMS upon course completion. Student Evaluation of Training shall cover not only quality of training, but also quality of student support services. The Contractor shall provide completed forms to the AFSAT COR within seven business days after completion.

AQL: 100% Compliance for receiving completed forms. 90% Compliance within seven business days. 100% of remaining documentation will be delivered within seven additional business days.

Deliverables:

A008 IMS Records A009 Completed AF Form 1256 Certificate of Training or Contractor Equivalent A010 AETC Form 325 Student Accounting and Attendance Record or Contractor Equivalent A011 Completed AETC Form 258 Student Evaluation of Training or Contractor Equivalent A012 Course Evaluation Report

3.5 Provide Monthly Status Report for FMS Training Program

Performance Standards

a) Standard: The Contractor shall deliver a Monthly Status Report to the AFSAT COR no later than the 5th business day of each month. The Contractor shall detail all information required by PWS paragraph 2.3.11. Failure to provide this information may result in WAWF Invoice Rejection.

AQL: 100% Compliance for monthly status report.

b) Standard: The Contractor shall develop and follow a mobilization plan submitted as part of the proposal. Mobilization shall be complete prior to class start date as indicated at the task order level. The Contractor shall incorporate this in any and all monthly status report required under paragraph 2.3.11 of this PWS.

AQL: 100% Compliance Deliverables:

A005 Monthly Status Report A013 Mobilization Plan

3.6 Establish and Maintain a Quality Control Plan (QCP) for FMS Training Program Performance Standards

a) Standard: The Contractor shall establish and maintain a QCP IAW PWS Paragraph 4.3. The Contractor shall apply its inherent quality management process to meet contract objectives.

Contractor's attention is directed to the clause entitled “Inspection of Services”. Contractor shall submit a QCP or ISO Certification to the PCO for acceptance prior to contract award with their proposal. The ISO Certification must illustrate proposed method(s) of inspection, and actions to be taken to correct deficiencies discovered during the inspection process. The QCP shall be considered acceptable and approved unless the CO notifies the Contractor prior to award. The QCP shall be submitted as part of the technical proposal for evaluation. ISO Certification shall include certification details (date of certification, certifying agency, etc.). Changes to the QCP during contract performance shall be submitted to the CO for acceptance no later than 10 calendar days prior to any changes being affected by the Contractor.

AQL: 100% Compliance

b) Standard: The contractor shall maintain quality inspection documentation (i.e. metrics, reports, etc.) which encompasses all aspects of the contract and documents inspections, findings and corrective actions. The Contractor’s Quality Inspection Documentation shall be provided to the AFSAT COR, if requested, within three business days after request; in accordance with paragraph 4.3.2.

Deliverables A001 Contractor’s Quality Inspection Documentation

3.7 Contract Flight and Ground Operation Procedures (CFOP)

Performance Standards

a) Standard: The Contractor shall abide by the current version on the DCMA instruction 8210 and produce/provide annually, and have signed by the GFR, a functioning CFOP prior to any flight.

AQL: 100% Compliance Deliverables:

A014 Contract Flight and Ground Operation Procedures (CFOP)

3.8 Emergency Evacuation Plan

Performance Standards

a) Standard: The Contractor shall establish an emergency evacuation plan for IMS that include unforeseen natural or military crisis to include active shooter response tailored to the local area of the training facilities. Emergency evacuation plan shall be submitted to the AFSAT COR for acceptance within 45 calendar days after contract award or prior to IMS attending training, whichever comes first and provided thereafter to the AFSAT COR two (2) business days after request.

AQL: 100% Compliance

A002 Emergency Evacuation Plan

3.9 Safety Management Program

a) Standard: The Contractor shall establish and maintain safety management programs comparable to US OSHA standards. Safety Management Program shall be submitted to the AFSAT COR for acceptance within 45 calendar days after contract award or prior to IMS training start date, whichever comes first, and provided thereafter to the AFSAT COR two business days after request.

A003 Safety Management Program

4 Special Requirements This section describes the special requirements for this effort. The following sub-sections provide details of various considerations on this effort.

4.1 Security and Safety

The following section specifies the Safety and Security Elements for the contract.

4.1.1 General Security Requirements for All Contractors

4.1.1.1 Freedom of Information Act Program (FOIA). The Contractor shall comply with DoD Regulation 5400.7-R/Air Force Supplement, DoD Freedom of Information Act Program, requirements. The regulation sets policy and procedures for the disclosure of records to the public, and for marking, handling, transmitting, and safeguarding Controlled Unclassified Information (CUI) material. The Contractor shall comply with AFI 33-332, Air Force Privacy and Civil Liberties Program, when collecting and maintaining information protected by the Privacy Act of 1974 authorized by Title 10, United States Code Section 9013. The Contractor shall remove or destroy official records only in accordance with AFI 33-322 Records Management or other directives authorized in AFI 33-364, Records Disposition Procedures and Responsibilities.

4.1.1.2 Proprietary Information. Performance under this PWS may result in contact with proprietary data categorized as CUI or protected under the Privacy Act of 1974. Contractor personnel, although recognized as Contractor employees under the complete control of the Contractor, shall be required to comply with the directives and requirements of the base commander or authorized representative as to security standards and regulations applicable to the worksite. The Contractor shall not divulge or release data or information developed or obtained under performance of this contract, except to authorize Government personnel or upon written approval of the CO and AFSAT COR. The Contractor shall not use, disclose or reproduce proprietary data that bears a restrictive legend. Other than is specified in this contract, all generated artifacts shall become the property of the Government and shall be turned over to the AFSAT COR at the completion of this contract. Contractor personnel involved in crimes and/or other incidents of misconduct may be barred from the base by the base commander. The Contractor shall inform the CO and AFSAT COR or Alternate AFSAT COR, of any information they have relating to crimes committed by the Contractor employee(s).

4.1.1.3 Confidentiality of Information. Unless otherwise specified, all financial, statistical, personnel and/or technical data furnished, produced or made available to the Contractor during the performance of this contract is considered confidential business information and shall not be used for purposes other than performance of work under this contract. The Contractor shall not release any of the above information without prior written consent of the AFSAT COR.

4.1.1.4 Reporting Requirements. The Contractor shall comply with AFI 71-101, Volume- 1, Criminal Investigations Program, and Volume-2, Protective Service Matters, requirements.

Contractor personnel shall report to an appropriate authority, any information or circumstances of which they are aware may pose a threat to the security of DoD personnel, contractor personnel, resources, and classified or unclassified defense information. Contractor employees shall be briefed by their immediate supervisor upon initial on-base assignment and as required thereafter.

4.2 Mobilization Plan

For all training that is non-commercial-off-the-shelf, the Contractor shall develop and follow a mobilization plan submitted as part of the proposal. Mobilization shall be complete prior to class start date as indicated at the task order level. All mobilization cost shall be included into Contractor's unit price. Throughout the mobilization period, it is essential that attention be given to minimize interruptions or delays to work in progress that would impact the mission. The Contractor shall incorporate this in any and all monthly status report required under paragraph

2.3.11 of this PWS.

4.3 Quality Control

4.3.1 The Contractor shall apply its inherent quality management process to meet contract objectives. The Contractor's attention is directed to the clause entitled “Inspection of Services”. The ISO Certification must illustrate proposed method(s) of inspection, and actions to be taken to correct deficiencies discovered during the inspection process. The Quality Control Plan (QCP) shall be submitted as part of the technical proposal for evaluation. ISO Certification shall include certification details (date of certification, certifying agency, etc.).

Changes to the QCP during contract performance shall be submitted to the CO for acceptance no later than 10 calendar days prior to any changes being affected by the Contractor.

4.3.2 The Contractor shall maintain quality inspection documentation (i.e., metrics, reports, etc.) which encompasses all aspects of the contract and documents inspections, findings and corrective actions. Findings will be corrected within five (5) business days after being identified, with a final corrective action report due within fifteen (15) business days. The Contractor’s Quality Inspection Documentation shall be made available to the AFSAT COR, if requested within three business days after request. The reports should provide information on the methods of inspection, what was inspected, discrepancies found and actions taken to correct and preclude recurrence.

4.4 Incident Reporting

The Contractor shall notify the AFSAT COR within two hours after becoming aware of any and all IMS incidents that involve (a) serious bodily injury or death to an IMS student (b) an attempted suicide by an IMS student, or (c) an IMS student mishap if the mishap may be classified as either a Class A or Class B mishap under the version of AFI 91-204, Safety Investigations and Reports, current at the time of the mishap. (Note: While AFI 91-204 may only define Class A and Class B mishaps as involving DoD aircraft, the Contractor shall provide notice to the AFSAT COR if country’s aircraft is involved in a mishap and the mishap would otherwise meet the definition of a Class A or Class B mishap in the version of AFI 91-204 current at the time of the mishap).

4.5 Government Provided Equipment/Services

Equipment provided by the International Customer for OCONUS training: Access to all aircrew and maintenance facilities and equipment required to support aircrew and maintenance training. This includes classroom space for each class, standard classroom equipment (chairs, desks, and projector), computers for Computer Based Training (CBT) and fully operational simulator. Operational Aircraft, Ground Control Element and necessary support equipment will also be required.

4.6 OCONUS Evacuation

The Contractor shall develop procedures to safely evacuate personnel within 24 hours to respond to natural disasters or man-made disasters where the OCONUS location countries' ability to provide security is degraded to the point the Contractor's personnel safety cannot be guaranteed. If the Contractor determines this evacuation is necessary, the Contractor shall notify the CO and the AFSAT COR within the 24 hours after evacuation. The Contractor may make the evacuation decision based on the security situation at the training location; however, the CO will be the final determination if the evacuation was warranted. Any evacuation would be developed in two phases. During the first phase Contractor employees would be evacuated to a location within the region to allow return back to the training location within 72 hours. After 72 hours, or upon direction of the CO, the second phase would start where Contractor employees would be returned to Contractor provided facilities CONUS. Upon return back to Contractor provided facilities CONUS; the CO will make a determination whether Contractor performance would continue. If Contractor support will continue CONUS, the CO may negotiate new CLIN Structures based on operating at the CONUS location.

5 Deliverables The Contractor shall provide deliverables as described in the PWS. Deliverables shall be in the contractor provided format unless defined in paragraph 3.0 of this PWS.

Number Name Frequency Quantity

A001 Contractor’s Quality Inspection Documentation

As Required 1

The Contractor shall maintain quality inspection documentation (i.e. metrics, reports, etc.) which encompasses all aspects of the contract and documents inspections, findings and corrective actions. The Contractor’s Quality Inspection Documentation shall be provided to the AFSAT COR, if requested, within three business days after request; in accordance with paragraph 4.3.2.

Ref: PWS Para 3.6.b and 4.3.2

A002 Emergency Evacuation Plan As Required 1

The Contractor shall establish an emergency evacuation plan for IMS that include unforeseen natural or military crisis to include active shooter response tailored to the local area of the training facilities.

Emergency evacuation plan shall be submitted to the AFSAT COR for acceptance within 45 calendar days after contract award for or prior to IMS attending training, whichever comes first and provided thereafter to the AFSAT COR two (2) business days after request.

Ref: PWS Para 3.8

A003 Safety Management Program As Required 1

The Contractor shall establish and maintain safety management programs comparable to US OSHA standards. Safety Management Program shall be submitted to the AFSAT COR for acceptance within 45 calendar days after contract award or prior to IMS training start date, whichever comes first and provided thereafter to the AFSAT COR two business days after request.

Ref: PWS Para 3.9 A004 Instructor Certification As Required 1

The Contractor shall provide qualified instructors that meet the requirements of PWS Paragraphs 2.3.1, 2.3.2, 2.3.3, and 2.3.4.

The contractor shall establish and maintain instructor records IAW PWS paragraphs 2.3.1, 2.3.2, 2.3.3 and 2.3.4. The Contractor shall provide a memorandum to the AFSAT COR documenting instructor qualifications prior to the instructor providing training to IMSs. Thereafter, training documentation shall be provided to the AFSAT COR within two business days after request.

Ref: PWS…