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Attachment 1 Performance Work Statement
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FA3002-16-T-0006
Attachment 1 Performance Work Statement (PWS) Taiwan Air Force AN/PRC-112G Search and Rescue Radio Training
Vision Statement
To provide select Taiwanese Air Force aircrews with initial operating capability with newly acquired Search and Rescue communications equipment.
1 Introduction The United States Air Force (USAF) on behalf of the United States Government (USG) requires training and technology transfer in accordance with (IAW) security assistance agreements and or security cooperation programs as document in case TW-D-NHE. The USAF is executing this program under the authority of the Air Force Security Assistance Training Squadron (AFSAT).
1.1 Background on AFSAT
AFSAT is the executive agent for all USAF sponsored international training and education. The squadron implements and approves USAF-sponsored security assistance training, monitors the progress of training and the welfare of USAF-sponsored international students, and provides guidance for implementation of the Department of Defense (DoD) International Program. Each year, Air Education and Training Command (AETC) members train or facilitate training for more than 9,000 students from more than 142 nations attending flying, technical, medical and professional education and training.
1.2 Background on this Program
The USAF established a Letter of Offer and Acceptance (LOA) with Taiwan to provide training and technology transfer IAW the United States Code, Title 22 - FOREIGN RELATIONS AND INTERCOURSE CHAPTER 32 - FOREIGN ASSISTANCE CHAPTER 39 - ARMS EXPORT CONTROL and the National Defense Authorization Act of 1991, Section 1004 of Public Law 101-510, as amended for the purpose of training our international partner on initial operational use of the AN/PRC-112G CSAR Transceiver. This contract is being used to provide this training and technology transfer.
1.3 Scope
Training and technology transfer is required by the USAF to train personnel for operational use of the AN/PRC-112G CSAR Transceiver. Proposed training will be Contractor, Type 1 Special Training, procured by the AETC and presented under the auspices of the Security Assistance Training Program. All instructions and technical information shall be in English.
2 General Requirements This section describes the general requirements for this effort and the following sub-sections provide details of various considerations.
2.1 Non-Personal Services
The services performed under this contract shall be non-personal in nature. The USG will neither supervise Contractor employees nor control the method by which the Contractor performs the required tasks. Under no circumstances will the USG assign tasks to, or prepare work schedules for individual Contractor employees. It shall be the responsibility of the Contractor to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the Contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the Contractor's responsibility to notify the Contracting Officer (CO) immediately.
2.2 Contract Administration and Management
The following subsections specify requirements for contract, management, and personnel administration.
2.2.1 Contract Management
The Contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement. The Contractor shall maintain continuity between the support operations at designated Taiwan Air Force bases, on-island and the Contractor's corporate offices.
2.2.2 Contract Administration
The Contractor shall establish processes and assign appropriate resources to effectively administer the requirement. The Contractor shall respond to USG requests for contractual actions within the timeframe defined by the CO. The Contractor shall have a single point of contact (POC) between the USG and Contractor personnel assigned to support the contract and/or task orders. The Contractor shall provide a POC to the CO prior to contract award for all contractual matters during normal hours of operation. This person may be the same person as the Program Manager (PM) detailed in PWS paragraph 2.3.9.
2.2.3 Technology Transfer IAW International Traffic in Arms Regulation (ITAR) The Contractor is responsible for obtaining all necessary approvals and clearances to allow the shipment of training materials to the customer country by either claiming an FMS exemption under the auspices of the applicable Letter of Offer and Acceptance (LOA), in accordance with the ITAR, Part 126, General Policies and Provisions, Sub-Part 126.6, Foreign-owned Military Aircraft and Naval Vessels, and the FMS program, or with an approved Technical Assistance Agreement (TAA), in accordance with the applicable ITAR, Part 124, Agreements, Off-Shore Procurement and Other Defense Services, Sub-Part 124.1, Manufacturing License Agreements and TAA through the U.S. Department of State, Directorate of Defense Trade Controls. Also, regarding TAAs reference ITAR, Sub-Part 124.2, Exemptions for Training and Military Services. Contractor shall ensure either of these approaches is successfully completed prior to training start, to include any subcontractor training required for each individual vendor.
2.2.4 Training Material Documentation
2.2.4.1 If the Contractor provides any instructional materials delivered under this training program to the international customer, the materials shall include the contract number with task order number, course title and international customer name, weapon system name Training, document date, AFSAT Approved for Release, all disclosure reference number received from USG during the disclosure process, and security classification.
2.2.4.2 If the Contractor provides any instructional materials delivered under this training program to the international customer, the materials shall include the following disclosure statement: "This information is furnished on the condition that it will not be released to another nation without specific authority of the Department of the Air Force of the United States, that it will be used for military purposes only, that individual or corporate rights originating in the information, whether patented or not, will be respected, that the recipient will report promptly to the United States any known or suspected compromise, and that the information will be provided substantially the same degree of security afforded it by the Department of Defense of the United States. Also, regardless of any other markings on the document, it will not be downgraded or declassified without written approval of the originating U.S. agency".
2.2.5 Third Party Transfer Issues
The Contractor shall be responsible for any subcontract and personnel management to insure there are no third party disclosure issues violating the ITAR.
2.3 Personnel Administration
This section describes the contractor's personnel administration requirements for this effort and the following sub-sections provide details of various considerations.
2.3.1 Staffing
The Contractor shall be responsible for complete staffing and ensure that all employees are qualified, trained, and certified to perform the requirements of this PWS. The Contractor shall provide management and support as required for the performance of contract tasks. The Contractor shall provide necessary infrastructure to support contract tasks.
2.3.3 Search and Rescue Instructor Qualifications
2.3.3.1 Instructors shall have skills equivalent to the craftsman level (USAF 7-skill level equivalent reference AFI 36-2101) in a like position, system, and specialty on a similar communication system. A minimum of five years of experience in their respective specialty on the system is required. The instructors shall have the experience, technical and communication skills necessary to provide a thorough understanding of the training objectives as set forth in the PWS. The instructor shall be able to apply professional technical expertise and guidance to solve complex problems by interpreting technical data such as manufacturers' manuals. Work typically requires a thoroughly comprehensive knowledge of transceiver communications systems.
2.3.3.2 Contractor shall maintain documentation of instructor personnel that meets PWS experience requirements. The contractor shall provide the documentation as requested at any time during the performance of the contract to the CO and the AFSAT TPM/COR.
2.3.4 Certification and Training
The Contractor shall comply with certification and training required by all federal, state, and local laws/regulations to execute the requirements of this contract. The Contractor shall maintain training records and certification shall be documented and provided for USG review. At a minimum, these training records shall contain all individual qualifications, the name of the individual that provided the training, the date training was conducted or completed, and the due date for recurring training. The documentation shall be submitted in electronic format within 24 hours after AFSAT TPM/COR, CO request.
2.3.5 Employee Potential Threat
The Contractor shall not employ a person for work on this contract if such employee is a potential threat to the health, safety, security, or general well-being of any personnel and/or the operational mission.
2.3.6 Language of Employees
All employees shall speak; read; write; and understand the English language to the degree necessary for comprehension of the terms, conditions, and daily responsibilities for fulfillment of the requirements under this contract, excluding the speaking skill of hearing-impaired employees. In addition, Contract instructors shall communicate with and instruct International Military Students (IMS)s in English language articulations, fluency, and pitch/quality of sound that communicate course requirements, objectives, theory and content.
2.3.7 Professional and Unprofessional Relationships
2.3.7.1 The Contractor shall comply with AETCI 36-2909, RECRUITING, EDUCATION, AND TRAINING STANDARDS OF CONDUCT, and will take immediate action to resolve violations of the prohibition on unprofessional relationships. Specifically, the Contractor should understand the following:
2.3.7.1.1 Unprofessional relationships include relationships involving faculty, staff, trainees, cadets, students, recruiters, recruits, applicants, and first-term Airmen who participate in the Recruiter Assistance Program (RAPpers). Whether pursued on or off duty relationships are unprofessional when they detract from the authority of superiors or result in (or reasonably create the appearance of) favoritism, misuse of office or position, or the abandonment of organizational goals for personal interests. Unprofessional relationships include relationships between officers; between enlisted members; between officers and enlisted members; between recruiters and recruits, applicants, or RAPpers; between RAPpers and recruits or applicants; and between military personnel and civilian employees or Contractor personnel.
2.3.7.1.2 If practices, techniques, personal appearance, or conduct of Contractor personnel becomes detrimental to the accomplishment of the mission as determined by the USG, the CO will provide written notification of such conditions to the Contractor. Following such notification, the Contractor shall remedy the situation within 24 hours. In addition, the USG reserves the right to pursue other remedies available under the provisions of this contract as necessary.
2.3.8 Employee Dress
Contractor personnel shall always present a neat and professional appearance and be easily recognized as contractor employees. The Contractor shall outfit its employees with distinctive uniforms or enforce business dress. Contractor employees shall display their first and last name, along with their company name. Pin-on nametags are allowed. All clothing shall be maintained in a professional, clean, and serviceable condition. Contractor personnel may not wear clothing which is offensive nor which is derogatory toward any personnel, the USG or any military service, foreign country, or religion.
2.3.9 Program Manager
2.3.9.1 The Contractor shall provide a Program Manager (PM) responsible for the performance of this contract. The name of the PM and an alternate, or alternates, who shall act for the Contractor when the PM is absent shall be designated in writing to the CO prior to contract award and as changes occur. The PM, and alternate(s), shall have full authority to act for the Contractor on all matters relating to the performance of this contract. The PM or alternate(s) shall be available Monday Friday from 0730-1630 local time.
2.3.9.2 The PM, or designated representative, may be required to travel to participate in Program Management Reviews (PMR)s in the country customer's locations or other CONUS/OCONUS locations, as requested by the AFSAT TPM. In addition, the Contractor shall support USG led meetings, as requested by the AFSAT TPM. Travel shall be on a strictly cost reimbursable basis.
2.3.10 Program Management Expectations
2.3.10.1 The Contractor shall manage all resources to achieve requirements of the PWS, to include cost, schedule, and technical objectives. The Contractor shall designate a Contractor PM to support the training program and coordinate with the AFSAT TPM/COR. The Contractor PM shall be the single POC and shall coordinate the interface between the USG and subcontractors, suppliers/vendors, and the Contractors corporate office. The PM shall work with the AN/PRC-112G CSAR Transceiver original equipment manufacturer (OEM) and the OEM of any subsystems installed in the purchasing partner's AN/PRC-112G CSAR Transceiver.
2.3.10.2 The Contractor shall keep the AFSAT TPM informed on all current technical, managerial efforts and expenditures on the contract. The Contractor PM shall document this on Final Course Training report, to include telephone conversations and meetings. The Contractor shall deliver Final Course Training report not later than 10 business days after last instructional day via The Contractor format/Microsoft Suite.
2.3.11 Final Course Training Reports
The Contractor shall describe services provided to the level of detail regarding number of IMS instructed, and number of hours applied in each category working against this program. This information shall be posted in the Wide Area Workflow e-business suite. Failure to provide this information may result in invoice rejection. The Contractor shall provide a detailed course listing and syllabus/course (if applicable) for each specialty. The Contractor shall provide a mitigation plan for any projected schedule deviations or delays.
2.3.12 Instructor and Student Relationships
Instructors shall develop and maintain a positive and professional instructor-IMS relationship at all times. Unacceptable techniques may include, but are not limited to: fear, sarcasm, ridicule, use of inappropriate or offensive language, or any other verbal or nonverbal communication intended to demean or harass the IMS or any demographic group.
2.3.13 Political, Cultural, and Religious Awareness
The Contractor shall provide training to their employees on the cultural and religious sensitivities they may encounter while performing this contract. All Contractor employees shall be neutral on the subject of religion and politics with the IMSs.
2.5 Location and Hours of Work
The following sub-paragraphs provide a breakdown of projected work locations and hours. The contractor shall submit non-standard work hour and location request(s) to the CO for acceptance at least 14 calendar days prior to the requested change.
2.5.2 OCONUS Training Location
Training shall be delivered on the island of Taiwan at Chiayi AB and Hualien AB.
2.5.2.1 Training is projected at one class per base with 2 1/2 days per class for a maximum of 20 hours of training per location. Daily class start times will be mutually agreed upon between the host-nation POC and the contractor NLT 5 business days prior to contractor arrival on-island and may be flexible as long as all requirements of the PWS paragraph 3.0 are met and those hours dont exceed the standard 40 hours per week. The USG will not pay overtime without prior approval by the CO.
3 Performance Requirements The following section specifies the Performance Requirements and Performance Standards for the contract. Note STD stands for standard and AQL stands for acceptable quality level. These Performance Objectives are also documented in the Performance Requirement Summary (PRS) which takes the place of the Service Summary for this PWS.
3.1 Train IMS for initial operational use of the AN/PRC-112G CSAR Transceiver Performance Standards
a) Standard: The Contractor shall train IMS for initial operational use of the AN/PRC-112G CSAR Transceiver. Training shall ensure IMSs understand how to safely and independently operate systems, subsystems, and related support equipment associated with the AN/PRC-112G CSAR Transceiver. Training shall be to the level necessary to provide IMSs a thorough understanding of their specialty requirement and ensure that IMS's can perform tasks IAW applicable technical data with minimal supervision at the end of training.
AQL: 100% Compliance
b) Standard: The Contractor shall provide academic training which consists of a compilation of lecture, seminar sessions and field training events to teach required skills and knowledge. Testing procedures must be in place and used to verify the IMS has retained knowledge as instructed.
AQL: 100% Compliance
c) Standard: The contractor shall provide training in accordance with (IAW) an agreed upon schedule between the Contractor and the CO. The CO may delegate the schedule definition to the AFSAT TPM/COR.
AQL: 100% of all students complete training IAW the agreed schedule; unless released by the CO with AFSAT TPM/COR direction.
3.2 Provide qualified and certified instructors for FMS Training Program.
Performance Standards
a) Standard: The Contractor shall provide qualified instructors that meet the requirements of PWS Paragraph 2.3.3.
AQL: 100% Compliance
b) Standard: The contractor shall establish and maintain instructor records IAW PWS paragraph 2.3.4. The Contractor shall provide a memorandum to the AFSAT TPM/COR documenting the Instructor's qualifications prior to the Instructor providing training to IMS. Thereafter, documentation of training shall be provided to the AFSAT TPM/COR within 24 hours after request.
AQL: 100% Compliance. 90% of instructor documentation provided within 24 hours after request.
Deliverables A004 Instructor Certification
3.3 Develop and provide IMS training materials for IMS attending training.
Performance Standards
a) Standard: The Contractor shall provide 1 copy of IMS training materials approved for release to each IMS during course presentation. Contractor format for IMS training materials is acceptable. Training material shall be based on all applicable, current and disclosed data.
AQL: 100% Compliance Deliverables A007 Training Materials
3.4 Provide record keeping for IMS and FMS Training Program.
Performance Standards
a) Standard: The contractor shall maintain IMS records for all IMS attending training. IMS records generated under this contract are the property of USG. The Contractor shall, without exception, turn over an IMS record to the appropriate AFSAT TPM/COR no later than 7 business days after the IMS's completion of all required training and additionally provide 1 copy of IMS records to the IMS upon completion of training.
AQL: 100% Compliance for maintaining all IMS records and providing them to the IMS. 90% Compliance for all documents being received no later than 7 business days after IMS's completion of training.
b) Standard: The Contractor shall be responsible for all IMS training records, [i.e. OJT Task Proficiency Guides (TPGs)] through completion of the final Contractor-provided course for each individual IMS. No records provided to unauthorized personnel or organizations.
AQL: 100% Compliance
c) Standard: The Contractor shall provide AFSAT TPM/COR 1 copy of the IMS's completed AETC Form 325, Student Accounting Report, or Contractor equivalent within 2 business days after student entry and within 7 business days after course completion.
AQL: 100% Compliance for receiving completed forms. 90% Compliance within 2 business days after course entry and 7 business days after course completion.
d) Standard: The Contractor shall provide a Course Evaluation Report to the AFSAT TPM/COR not later than 7 business days after course completion. The Course Evaluation Report shall be in Contractor format and shall document all problems during the training course, such as deficiencies in subject coverage, documentation, and equipment failures, etc.
AQL: 100% Compliance for Course Evaluation Report. 90% received not later than 7 business days after course completion.
e) Standard: The Contractor shall notify the AFSAT TPM/COR of all IMS issues requiring AFSAT intervention, assistance, or AFSAT/CC determination. No IMS shall be removed from training without CO direction with AFSAT/CC approval. The Contractor shall notify the AFSAT TPM/COR of any issues concerning the IMS's ability to complete training (academic performance, health, personal issues, or discipline).
AQL: 100% Compliance
f) Standard: The Contractor shall provide a Completed AF Form 1256 (Certificate of Training) or contractor equivalent to each student upon course completion (original and 1 copy) unless the Contractor has a documented and established process that must be followed to validate or certify the student has completed the required training. If the IMS fails to complete training a Certificate of Attendance shall be issued. The Certificate of Attendance will be in the Contractors format. The Contractor shall provide completed copies to the AFSAT TPM/COR within 7 business days after completion of the course.
AQL: 100% Compliance for supplying completed certificates of training/attendance. 90% Compliance within 7 business days after course completion.
g) Standard: The Contractor shall provide a completed AETC Form 258 (Student Evaluation of Training) or Contractor equivalent to each IMS upon course completion. Student Evaluation of Training shall cover not only quality of training, but quality of student support services. The Contractor shall provide completed forms to the AFSAT TPM/COR within 7 business days after completion.
AQL: 100% Compliance for receiving completed forms. 90% Compliance within 7 business days Deliverables A008 IMS Records A009 Completed AF Form 1256 Certificate of Training or Contractor Equivalent A010 AETC Form 325 Student Accounting Report or Contractor Equivalent A011 Completed AETC Form 258 or Contractor Equivalent A012 Course Evaluation Report
3.5 Provide Final Training Report for FMS Training Program.
Performance Standards
a) Standard: The Contractor shall detail all information required by PWS paragraph 2.3.11. Failure to provide this information may result in Wide Area Workflow Invoice Rejection. The Final Training report shall be provided to the AFSAT TPM/COR by the 5th business after the last training class completion.
AQL: 100% Compliance for Final Training report. 100% Compliance by the 5th business day of the month.
Deliverables A005 Final Course Training Report
3.6 Provide syllabus for disclosure release and approval.
Performance Standards
a) Standard: The Contractor shall submit the syllabus to the AFSAT TPM/COR for disclosure release and approval not later than 15 calendar days before training start date.
AQL: 100% Compliance Deliverables A006 Syllabus
3.7 Provide IMS Services for FMS Training Program.
Performance Standards
a) Standard: The Contractor shall notify the AFSAT TPM/COR and CO within 24 hours after becoming aware and or notified of a IMSs treatment and/or hospitalization. The Contractor shall not pay for any medical costs or medications on behalf of IMS. The Contractor shall follow host-nation guidelines for medical procedures.
AQL: 95% of issues notified within 24 hours.
Deliverables A011 Completed AETC Form 258 or Contractor Equivalent
3.8 Establish and maintain Quality Control (QC) Plan for FMS Training Program.
Performance Standards
a) Standard: The Contractor shall establish and maintain a QCP that encompass all aspects of the contract and documents inspections, findings and corrective actions. Findings will be corrected within 3 business days. The contractor's quality inspection documentation (metrics/reports) shall be provided to the AFSAT TPM/COR within 2 business days after request.
AQL: 100% Compliance Deliverables A001 Quality Control Plan (QCP)
3.9 Establish and maintain Safety Management Programs.
Performance Standards
a) Standard: The Contractor shall establish and maintain safety management programs with no reportable violations resulting from Contractor action or inaction from any Host Nation, Federal, State, and/or local reporting agency. Safety Management Program shall be submitted to the AFSAT TPM/COR for acceptance within 10 calendar days after contract award or prior to IMS training start date whichever comes first and provided thereafter to the AFSAT TPM/COR 2 business days after request.
AQL: 100% Compliance Deliverables A003 Safety Management Program 4 Special Requirements This section describes the special requirements for this effort. The following sub-sections provide details of various considerations on this effort.
4.1 Security and Safety
The following section specifies the Safety and Security Elements for the contract.
4.1.1 General Security Requirements for All Contractors.
4.1.1.1 Freedom of Information Act Program (FOIA). The Contractor shall comply with DOD Regulation 5400.7-R/Air Force Supplement, DOD Freedom of Information Act Program, requirements. The regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding of For Official Use Only (FOUO) material. The Contractor shall comply with AFI 33-332, Privacy Act Program, when collecting and maintaining information protected by the Privacy Act of 1974 authorized by Title 10, United States Code, and Section 8013. The Contractor shall remove or destroy official records only IAW AFMAN 33-363, Management of Records, or other directives authorized in AFI 33-322, Records Management Program.
4.1.1.2 Proprietary Information. Performance under this PWS may generate Government proprietary data categorized as FOUO or protected under the Privacy Act of 1974. Contractor personnel, although recognized as Contractor employees under the complete control of the Contractor, shall be required to comply with the directives and requirements of the base commander or authorized representative as to security standards and regulations applicable to the worksite. The Contractor shall not divulge or release data or information developed or obtained under performance of this contract, except to authorize Government personnel or upon written approval of the CO and AFSAT TPM/COR. The Contractor shall not use, disclose or reproduce proprietary data that bears a restrictive legend. Other than is specified in this contract, all generated artifacts shall become the property of the Government and shall be turned over to the AFSAT TPM/COR at the completion of this contract. Contractor personnel involved in crimes and/or other incidents of misconduct may be barred from the base by the base commander. The Contractor shall inform the CO and AFSAT TPM/COR or Alternate AFSAT TPM/COR, of any information they have relating to crimes committed by the Contractor employee(s).
4.1.1.3 Confidentiality of Information. Unless otherwise specified, all financial, statistical, personnel, and/or technical data furnished, produced or made available to the Contractor during the performance of this contract is considered confidential business information and shall not be used for purposes other than performance of work under this contract. The Contractor shall not release any of the above information without prior written consent of AFSAT TPM/COR.
4.1.1.4 Reporting Requirements. The contractor shall comply with AFI 71-101, Volume- 1, Criminal Investigations, and Volume-2, Protective Service Matters, requirements. "Contractor personnel shall report to an appropriate authority, any information or circumstances of which they are aware may pose a threat to the security of DoD personnel, contractor personnel, resources, and classified or unclassified defense information". Contractor employees shall be briefed by their immediate supervisor upon initial assignment and as required thereafter.
4.1.2 Security Requirements for All Contractors Requiring Access to DOD Computer Systems or Regular Access to USAF Installations
4.1.2.1 Obtaining and Retrieving Identification Media. As prescribed by the AFFAR 5352.242-9000, Contractor access to Air Force installations, the Contractor shall comply with the following requirements:
4.1.2.1.1 The Contractor shall obtain base identification passes for all Contractor personnel who make frequent visits to or perform work on the USAF installation(s) cited in the contract. Contractor personnel are required to wear or prominently display installation identification badges or Contractor-furnished identification badges while visiting or performing work on the installation.
4.1.2.1.2 No later than three working days prior to contract commencement, the Contractor shall submit a written request on company letterhead to the AFSAT/TPM listing the following: contract number, location of work site, start and stop dates, and names of Contractor employees needing access to the base. The authorized AFSAT TPM/COR will endorse the request and forward it to the issuing base pass then registration office or security forces for processing. Contractors will present a government (state or federal) issued ID, and an INS Form 9 (I9), before installation access is granted. Before being issued a pass to enter the installation, a Wants and Warrants check will be conducted for every individual requesting a pass. All vehicles operated by Contractor Personnel (Personal or Contractor owned vehicles) shall have liability insurance, current license plates, and a current state inspection sticker (if required). The vehicle driver must have a valid operator license for the type of vehicle.
4.1.2.1.3 The Contractor is responsible for ensuring employees report to the base Visitor Reception Center, to present their Form I-9 (Employment Eligibility Verification).
4.1.2.1.4 Upon completion or termination of the contract or expiration of the identification pass, the Contractor shall ensure that all base identification credentials issued to Contractor employees are returned to the issuing office. If a Contractor employee has been terminated, the credentials will need to be retrieved and returned to issuing activity so that employee does not have base access. If the credential are not retrieved then Security Forces (SF) will need to be notified so base access is not allowed.
4.1.2.1.4.1 Failure to comply with these requirements may result in withholding of final payment.
4.1.2.2 Pass and Identification Items. To gain access to USAF Installations, the Contractor shall ensure the following pass and identification items required for service performance are obtained for employees and non-government owned vehicles:
4.1.2.2.1 Installation Access Pass (IAP) Defense Biometrics Identification System (DBIDS), used for contracts for less than six months to include one-day visits (i.e. warranty work).
4.1.2.2.2 Installation Access Card (IAC) (DBIDS), (AFI 31-113), used for contracts for more than six months or more.
4.1.2.2.3 DOD Common Access Card (CAC), (AFI 36-3026), used for contracts for more than six months and requirement exists for access to the government computer systems and software. CAC applications are accomplished by Trusted Agents via the Contractor Verification System (CVS).
4.1.2.3 Additional Security Requirements. When operating on USAF Installations, in accordance with DoDM 5200.01, Information Security Program and AFI 31-401, the Contractor shall comply with AFSSI 7700, Emission Security (EMSEC) Program; applicable AFKAGs, AFIs, and AFSSIs for Communication Security (COMSEC); and AFI 10-701, Operations Security (OPSEC) Instructions. The Contractor will comply with DOD Standard 22/Force Protection Condition Measures, DOD Standard 25/Level I-AT Awareness Training, and associated tasking contained in AFI 10-245, Antiterrorism (AT) standards. Level I AT Awareness training is available for Contractor personnel and can be requested from AFSAT TPM with prior CO approval.
4.1.2.4 Physical Security. When operating on USAF Installations, areas controlled by Contractor employees shall comply with base Operations Plans/instructions for FPCON procedures, Random Antiterrorism Measures (RAMS) and local search/identification requirements. The Contractor shall safeguard all government property, including controlled forms, provided for Contractor use. At the close of each work period, government training equipment, ground aerospace vehicles, facilities, support equipment, and other valuable materials shall be secured. During increased FPCONs, Contractors may have limited access to the installation and should expect entrance delays.
4.1.2.5 Operating Instructions. For any controlled areas on USAF installations used exclusively by the Contractor, the Contractor shall develop an Operating Instruction (OI) for internal circulation control, protection of resources and to regulate entry into Air Force controlled areas during normal, simulated and actual emergency operations. The OI shall be written in accordance with AFI 31-101, the local base Operations Plan usually referred to as an OPLAN and AFI 10-245, Air Force Antiterrorism (AT) Standards, and coordinated through the ISPM.
4.1.2.6 Suitability Investigations.
4.1.2.6.1 General Information. The Contractor shall comply with all regulations and guidance as indicated by agency. Contractor personnel shall possess a valid and verifiable clearance prior to commencing work and be able to maintain favorable National Agency Checks with Inquiries (NACI).
4.1.2.6.2 For contracts requiring IT-Level III computer access, contractor personnel shall successfully complete, as a minimum, a National Agency Check with Inquiries (NACI), before operating government furnished workstations. The contractor shall comply with the DoD 5200.2-R, Personnel Security Program, AFMAN 33-152, User Responsibilities and Guidance for Information Systems, and AFI 33-200, Information Assurance (IA) Management, requirements. NACI investigations requests are initiated using the Standard Form (SF) 85 and are submitted to the installation Information Protection Office through the Unit Security Manager within five days after contract start. NACI investigations are different from the Wants and Warrants checks, and are provided by the government at no additional cost to the Contractor.
4.1.2.6.3 For contracts requiring routine access to the installation in excess of 180 days, the Contractor shall complete a NACI investigation. These investigations are submitted using the SF 85, and are submitted to the Information Protection Office through the Unit Security Manager within five days after contract start.
4.1.2.7 Key Control. The Contractor shall establish and implement key control procedures in the Quality Control Plan to ensure keys issued to the Contractor by the government are properly safeguarded and not used by unauthorized personnel. The Contractor shall not duplicate keys issued by the government. Lost keys shall be reported immediately to the CO. The government replaces lost keys or performs re-keying. The total cost of lost keys, re-keying or lock replacement shall be deducted from the monthly payment due to the Contractor. The Contractor shall ensure its employees do not allow government issued keys to be used by personnel other than current authorized Contractor employees. Contractor employees shall not use keys to open work areas for personnel other than Contractor employees engaged in performance of duties, unless authorized by the government functional area chief.
4.1.2.8 Lock Combinations. The Contractor shall establish procedures in local OIs ensuring lock combinations are not revealed to unauthorized persons and ensure the procedures are implemented. The Contractor is not authorized to record government lock combinations without written approval by the government functional area chief. Records with written combinations to authorized secure storage containers or Secure Storage Rooms (SSR), shall be marked and safeguarded at the highest classification level as the classified material maintained inside the approved containers. The Contractor shall comply with DOD 5200.1-R security requirements for changing combinations to storage containers used to maintain classified materials.
4.1.2.9 Listing of Employees. The contractor shall maintain a current listing of employees. The list shall include employee's name, social security number, and date of investigation if service work involves unescorted entry to Air Force restricted or other sensitive areas designated by the installation commander. The list shall be validated and signed by the company supervisor, and provided to the Information Security Program Manager (ISPM) of the base prior to the contract start date. Updated listings shall be provided when an employee's status or information changes.
4.1.2.10 Traffic Laws. The Contractor and their employees shall comply with base traffic regulations.
4.1.2.11 Healthcare Access at US DOD Locations. Healthcare provided at the local military treatment facility on an emergency reimbursable basis only.
4.1.2.12. Reporting Requirements. The Contractor shall comply with AFI 71-101, Volume- 1, Criminal Investigations, and Volume-2, Protective Service Matters, requirements. "Contractor personnel shall report to an appropriate authority, any information or circumstances of which they are aware that may pose a threat to the security of DOD personnel, Contractor personnel, resources, and classified or unclassified defense information". Contractor employees shall be briefed by their immediate supervisor upon initial on-base assignment and as required thereafter.
4.1.4 Medical Support
The Host Nation is responsible for IMS medical support. The contractor is authorized to use 911, or host nation equivalent services if the Contractor deems, using their best judgment, the IMSs medical condition is an emergency that endangers life or limb. The Contractor shall also notify AFSAT TPM when a IMS medical related event occurs and provide a written incident report within 5 business days upon request.
4.2 Transition/Mobilization Plan
All training that is projected to be commercial-off-the-shelf. All mobilization costs shall be included into Contractor's unit price. Throughout the phase-in/phase-out periods, it is essential that attention be given to minimize interruptions or delays to work in progress that would impact the mission. The contractor must plan for the transfer of work control, delineating the method for processing and assigning tasks during the phase-in/phase-out periods. The contractor shall incorporate this in any and all monthly status report required under section 3.0 of this PWS.
4.3 Quality Control
4.3.1 The Contractor shall apply its inherent quality management process to meet contract objectives. Contractor's attention is directed to the clause entitled 'Inspection of Services.' Contractor shall submit a Quality Control Plan (QCP) or ISO Certification to the PCO, for acceptance, prior to contract award with their proposal. The ISO Certification must illustrate proposed method(s) of inspection, and actions to be taken to correct deficiencies discovered during the inspection process. The QCP will be considered acceptable and approved unless the Contractor is notified by the CO prior to award. The QCP shall be submitted as part of the technical proposal for evaluation. ISO Certification shall include certification details (date of certification, certifying agency, etc.). Changes to the QCP during contract performance shall be submitted to the CO for acceptance no later than 10 calendar days prior to any changes being affected by the Contractor.
4.3.2 The Contractor's quality inspection documentation (i.e., metrics, reports, etc.) shall be made available to the AFSAT TPM/COR, if requested. The reports should provide information on the methods of inspection, what was inspected, discrepancies found, and actions taken to correct and preclude recurrence.
4.4 Incident Reporting
4.4.1 The Contractor shall notify the AFSAT TPM/COR within 2 hours after becoming aware of any and all IMS incidents that involve (a) serious bodily injury or death to an IMS student or IMS dependent, (b) an asylum request by an IMS student or IMS dependent, (c) an attempted suicide by an IMS student or IMS dependent, or (d) an IMS student or IMS dependent mishap if the mishap may be classified as either a Class A or Class B mishap under the version of AFI 91-204, Safety Investigations and Reports, current at the time of the mishap. (Note: while AFI 91-204 may only define Class A and Class B mishaps as involving DoD aircraft, the Contractor shall provide notice to the AFSAT TPM/COR if another countrys aircraft or a contractor-provided aircraft is involved in a mishap and the mishap would otherwise meet the definition of a Class A or Class B mishap in the version of AFI 91-204 current at the time of the mishap).
4.4.2 The Contractor shall notify AFSAT TPM/COR within 24 hours after becoming aware of all other IMS incidents that might impact a students ability to complete training or that might otherwise require AFSAT intervention, AFSAT assistance, or AFSAT/CC determination. Reportable incidents include but are not limited to the following: poor academic performance, health concerns, discipline problems, and absence without leave (AWOL).
4.6 Government Provided Equipment
Host Nation government shall provide one PRC-112, Quickdraw 2 and loader per two students. Host Nation government will also provide a laptop or desktop computer per two students to utilize program loader. Host nation government shall provide a projector compatible with Contractor laptop. AFSAT TPM will coordinate all equipment requirements and compatibility between Host nation government and Contractor.
4.7 OCONUS Evacuation
The Contractor shall develop procedures to safety evacuate personnel within 24 hours to respond to natural disasters or man-made disasters where the OCONUS location countries' ability to provide security is degraded to the point the Contractor's personnel safety cannot be guaranteed. If the Contractor determines this evacuation is necessary, the Contractor shall notify the CO and the AFSAT/TPM within the 24 hours after evacuation. The Contractor may make the evacuation decision based on the security situation at the training location; however the CO will be the final determination if the evacuation was warranted. Any evacuation would be developed into two phases. During the first phase Contractor employees would be evacuated to a location within the region to allow return back to the training location within 72 hours. After 72 hours, or upon direction of the CO, the second phase would start where Contractor employees would be returned to Contractor provided facilities CONUS. Upon return back to Contractor provided facilities CONUS; the CO will make a determination if Contractor performance would continue. If Contractor support would continue CONUS, the CO may negotiate new CLIN Structures based on operating at the CONUS location.
5 Deliverables The contractor shall provide deliverables as described in the PWS. Deliverables shall be in the contractor provided format unless defined in paragraph 3.0 of this PWS.
| Number |
| Name |
| Frequency |
| Quantity |
| A001 |
| Quality Control Plan (QCP) |
| As Required |
| 1 |
The Contractor shall establish and maintain a QC Plan that encompasses all aspects of the contract and document inspections, findings and corrective actions. Findings will be corrected within 3 business days. The contractor's quality inspection documentation (metrics/reports) shall be provided to the AFSAT TPM/COR within 2 business days after request.
| A002 |
| Emergency Evacuation Plan |
| As Required |
| 1 |
The Contractor shall establish an emergency evacuation plan for IMS that include unforeseen natural or military crisis to include active shooter response tailored to the local area of the training facilities. Emergency evacuation plan shall be submitted to the AFSAT TPM/COR for acceptance within 45 calendar days after contract award for or prior to IMS attending training, whichever come first and provided thereafter to the AFSAT TPM/COR 2 business days after request.
| A003 |
| Safety Management Program |
| As Required |
| 1 |
The Contractor shall establish and maintain safety management programs with no reportable violations resulting from Contractor action or inaction from any Federal, State, and/or local reporting agency. Safety Management Program shall be submitted to the AFSAT TPM/COR for acceptance within 10 calendar days after contract award or prior to IMS training start date, whichever comes first and provided thereafter to the AFSAT TPM/COR 2 business days after request.
| A004 |
| Instructor Certification |
| As Required |
| 1 |
The Contractor shall establish and maintain instructor records IAW PWS Para 2.3.4. The Contractor shall provide a memorandum to the AFSAT TPM/COR documenting the Instructor's qualifications prior to the Instructor providing IMS training. Instructor qualifications are listed in PWS Para 2.3.3.
| A005 |
| Final Course Training Report |
| monthly |
| 1 |
The Contractor shall detail all information required by PWS paragraph 2.3.11. Failure to provide this information may result in Wide Area Workflow Invoice Rejection. The Final Course Training report shall be provided to the AFSAT TPM/COR NLT 15 business days after completion of the last class.
| A006 |
| Syllabus |
| Per Course |
| 1 |
The Contractor shall submit the syllabus to the AFSAT TPM/COR for disclosure release and approval not later than 15 calendar days before training start date.
| A007 |
| Training Materials |
| Per Course |
| 1 |
The Contractor shall provide 1 copy of IMS training materials approved for release to each IMS during course presentation. Contractor format for IMS training materials is acceptable. Training material shall be based on all applicable, current and disclosed data.
| A008 |
| IMS Records |
| Upon Training Completion |
| 2 |
The contractor shall maintain IMS records for all IMS attending training. IMS records generated under this contract are the property of USG. The Contractor shall, without exception, turn over an IMS record to the appropriate AFSAT TPM/COR no later than 7 business days after the IMS's completion of all required training and additionally provide 1 copy of IMS records to the IMS upon completion of training.
| A009 |
| Completed AF Form 1256 Certificate of Training or Contractor Equivalent |
| Per Course |
| 2 |
The Contractor shall provide a Completed AF Form 1256 (Certificate of Training) or Contractor equivalent to each IMS upon course completion (original and 1 copy) unless the Contractor has a documented and established process that must be followed to validate or certify the IMS has completed the required training. If the IMS fails to complete training a Certificate of Attendance shall be issued. The Certificate of Attendance will be in the Contractor's format. The Contractor shall provide copies to the AFSAT TPM/COR within 7 business days after completion of the course.
| A010 |
| AETC Form 325 Student Accounting Report or Contractor Equivalent |
| Per Course |
| 1 |
The Contractor shall provide AFSAT TPM/COR 1 copy of the IMS's completed AETC Form 325, Student Accounting Report, or Contractor equivalent within 2 business days after student entry and within 7 business days after course completion.
| A011 |
| Completed AETC Form 258 or Contractor Equivalent |
| Upon Training Completion |
| 1 |
The Contractor shall provide a completed AETC Form 258 (Student Evaluation of Training) or Contractor equivalent to each IMS upon course completion. Student Evaluation of Training shall cover not only quality of training, but quality of student support services. The Contractor shall provide completed forms to the AFSAT TPM/COR within 7 business days after completion.
| A012 |
| Course Evaluation Report |
| Per Course |
| 1 |
The Contractor shall provide a Course Evaluation Report to the AFSAT TPM/COR not later than 7 business days after course completion. The Course Evaluation Report shall be in Contractor format and shall document all problems during the training course, such as deficiencies in subject coverage, documentation, and equipment failures, etc.
6 Related Documents (Flight Training) AETCI 16-2221, Flying Training Course and Special Publications Development AETCI 36-2219, Type 1 Training AETCI 36-2909, Professional and Unprofessional Relationships AFI 33-322, Records Management Program AFI 33-332, Privacy Act Program (Flight Training) DCMA 8210.1, Contractors Flight and Ground Operations DoD Regulation 5400.7-R/Air Force Supplement, DoD Freedom of Information Act Program FAR 31.205-46, Travel Costs FAR 52.229-6, Taxes-Foreign Fixed Price Contracts ITAR, Part 124, Agreements, Off-Shore Procurement and Other Defense Services, Sub-Part 124.1, Manufacturing License Agreements and ITAR, Sub-Part 124.2, Exemptions for Training and Military Services ITAR, Part 126, General Policies and Provisions, Sub-Part 126.6, Foreign-owned Military Aircraft and Naval Vessels National Defense Authorization Act of 1991 Occupational Safety and Health Standards, subpart J (General Environmental Controls) 1910.141(a) Privacy Act of 1974 Public Law 101-510, Section 1004 Public Law 99-234, Travel Costs United States Code, Title 10, Section 8013 US Code, Title 22, Foreign Relations…
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