Atch_8_-_PWS_IPQ_Amendment_0004_-_Version_15.docx

ATTACHMENT 8

Performance Work Statement (PWS) Version 15 International Prequalification Flight Training 4/20/2016

Solicitation: FA3002-16-R-0014 Amendment 0004

Performance Work Statement (PWS) International Prequalification Flight Training Vision Statement

Provides prequalification flight training to International Military Students (IMS) following on to training in a Major Weapon System (MWS).

1 Introduction The United States Air Force (USAF) on behalf of the United States Government (USG) requires training and technology transfer in accordance with (IAW) security assistance agreements and or security cooperation programs as document in several Security Cooperation Cases. The USAF is executing this program under the authority of the Air Force Security Assistance Training Squadron (AFSAT).

1.1 Background on AFSAT

AFSAT is the executive agent for all USAF sponsored international training and education. The squadron implements and approves USAF-sponsored security assistance training, monitors the progress of training and the welfare of USAF-sponsored international IMSs, and provides guidance for implementation of the Department of Defense (DoD) International Program. Each year, Air Education and Training Command (AETC) members train or facilitate training for more than 9,000 IMSs from more than 142 nations attending flying, technical, medical and professional education and training.

1.2 Background on this Program

The USAF established a Letter of Offer and Acceptance (LOA) with multiple country customers to provide training and technology transfer IAW the United States Code, Title 22 - FOREIGN RELATIONS AND INTERCOURSE CHAPTER 32 - FOREIGN ASSISTANCE CHAPTER 39 - ARMS EXPORT CONTROL and the National Defense Authorization Act of 1991, Section 1004 of Public Law 101-510, as amended for the purpose of training our international partner on general aviation flight training to prepare IMSs for follow on flight training in a Major Weapon System (MWS). This contract is being used to provide this training and technology transfer.

1.3 Scope

1.3.1 Training and technology transfer is required by the USAF to train personnel in general aviation aircraft. Proposed training will be Contractor, Type 1 Special Training, procured by the AETC and presented under the auspices of the Security Assistance Training Program. All instructions and technical information shall be in English and taught at a Federal Aviation Administration (FAA) Regulation Part 141 certified flight school.

1.3.2 This training includes basic aviation courses for IMSs with flying deficiencies that preclude them from qualifying for follow-on flying training.

1.3.2.1 Private Pilot Course provides academic and flight training to allow IMSs to successfully complete all requirements to obtain a Private Pilot License (IAW FAA Part 61, Subpart E). This training shall be accomplished in accordance with the FAA Industry Training Standard (FITS) Generic Private Pilot Syllabus.

1.3.2.2 Instrument Rating Course provides academic and flight training to allow IMSs to successfully complete all requirements to obtain an Instrument Rating as an additional qualification to existing licenses (IAW FAA Part 61.65). This training shall be accomplished in accordance with the FAA Industry Training Standard (FITS) Generic Instrument Rating Syllabus.

1.3.2.3 Multi-Engine Pilot Course provides academic and flight training to allow IMSs to successfully complete all requirements to obtain a Commercial Pilot Multi-engine Land License (IAW FAA Part 61, Subpart F). This training shall be accomplished in accordance with the FAA Industry Training Standard (FITS) Generic Commercial Pilot Syllabus Multi-engine Land.

1.3.2.4 Turbo Prop Training Course to provide academic and flight training to allow IMSs to successfully complete all requirements to qualify in various sized turbo-propeller aircraft. The training shall be accomplished in accordance with Original Equipment Manufacturer (OEM) qualification syllabi. IMS will have a minimum of a Private Pilot License prior to attending this course.

1.3.3 Training support

1.3.3.1 Logistical Support. The contractor shall offer logistical support services for all IMSs attending training based off the requirements of the task order. This shall include but not be limited to 1) lodging facilities that are Defense Contract and Audit Agency (DCAA) compliant, 2) daily ground transportation between lodging facilities and training facilities as well as between lodging facilities and scheduled commercial airport, 3) meal per diem reimbursement IAW the DoD JTR., 4) appropriate flight and classroom equipment and supplies appropriate for flight training. If training will occur at multiple training locations, the contractor shall provide all transportation between training locations. The Contractor shall be prepared to provide training within two weeks of task order award.

1.3.3.2 Operational Support. The Contractor shall develop briefings that provide IMSs with an Undergraduate Flight Training "(UFT)-like experience. The Contractor shall be prepared to give briefings on a daily basis, but may request USG approval to conduct individual briefings if scheduling or orientation needs dictate. Briefings shall include, as a minimum, actual and forecast weather, current Flight Crew Information File (FCIF), Notices to Airmen (NOTAM), Emergency Procedures (EP) to include USAF-style "stand-up” EP exercise, and operational notes of interest to the IMSs. If more time is available (i.e., flying is delayed due to weather), the briefings should be expanded to include such items as safety and various applicable aviation topics.

1.3.3.3 Flight Safety Briefings. The Contractor shall conduct a quarterly flight safety briefing for all Certified Flight Instructors (CFIs). The Contractor shall maintain attendance records and ensure those absent from the briefing review the material presented prior to performing a flight related event. The Contractor, via AFSAT, may request Air Force flight safety briefing material.

1.3.4 Provide reinforcement of English language skills in an aviation environment.

1.3.5 Operational Scheduling.

1.3.5.1 Airfield Hours of Operation. Normal operating hours for flight operations are Monday through Friday, sunrise to sunset, as recorded by the National Almanac Office, U.S. Naval Observatory, DC 20390.

1.3.5.2 IMS Report Times. Once enrolled, the Contractor shall determine IMS daily schedule. The Contractor is responsible for ensuring the IMSs complete assigned syllabus events in the time allotted by the syllabus and Task Order.

1.3.5.3 Daily/Weekly Flying Schedule. The Contractor is responsible for the daily/weekly flying schedule designed to maximize IMS-training opportunities, reduce pattern saturation, make best use of available airfields and airspace, and reduce the mid-air collision potential. The flying schedule shall be maintained with a computer based program. The Contractor shall develop a method of scheduling airspace that provides aircraft accountability. Contractor and IMSs will comply with USAF (AETC) crew rest requirements.

1.3.5.4 Flying Orientation Area. The Contractor shall coordinate with the FAA and other appropriate government and local agencies when designating the local flying area boundaries, standard flight routes, and orientation areas to avoid conflicting with other using agencies. As part of the performance based contract, the Contractor shall provide a copy of the National Environmental Policy Act documentation covering their proposed levels of aircraft operations, on their proposed airfield(s), aux fields if any, and in the proposed training airspace. The Contractor shall provide an acknowledgement that states they are aware of and within the operational limits described in these documents. The Contractor shall ensure CFls comply with local area procedures as specified in operating instructions. Any proposed changes to the local flying area procedures by the Contractor shall be approved in advance by the appropriate agency(s) within the local area. The Contractor shall provide and distribute the approved routing and area procedures map to all flight instructors and maintained in every aircraft. A master copy of this chart shall be maintained at the Contractors operations desk.

1.3.5.5 Mid-Air Collision Avoidance. The Contractor shall work with airport operations authorities to develop a Mid-Air Collision Avoidance handbook. The handbook must be completed before the commencement of IMS flight operations. The handbook shall be a means to inform other airport users of the magnitude of orientation operations, the hours of typically high operations tempo, the boundaries and altitudes of orientation areas, and the normal transit routes participants will use flying to and from the orientation areas. The handbook shall be updated to reflect changes in orientation areas, routes, or standard operating procedures. If the handbook requires revisions, the revised handbook must be approved by the AFSAT Training Program Manager (TPM)/Contracting Officers Representative (COR) before distribution.

1.3.5.6 Airfield Operating Procedures. The Contractor shall comply with all applicable airfield operating procedures as specified by the airport management.

1.3.5.7Airfield Minimum Field Specifications. Runways used for must be a minimum of 60 (sixty) feet wide and 2500 (twenty five hundred) feet long (or the sum of the takeoff and landing rolls, whichever is greater). There must be adequate runway safety areas for all runways as determined by FAA guidance.

1.3.5.8 Aircraft Maintenance. The Contractor shall maintain aircraft provided for training on this contract in accordance with Manufacturer/Vendor manuals and applicable Federal Aviation Regulations (FARs).

2 General Requirements This section describes the general requirements for this effort and the following sub-sections provide details of various considerations.

2.1 Non-Personal Services

The services performed under this contract shall be non-personal in nature. The USG will neither supervise Contractor employees nor control the method by which the Contractor performs the required tasks. Under no circumstances will the USG assign tasks to, or prepare work schedules for individual Contractor employees. It shall be the responsibility of the Contractor to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the Contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the Contractor's responsibility to notify the Contracting Officer (CO) immediately.

2.2 Contract Administration and Management

The following subsections specify requirements for contract, management, and personnel administration.

2.2.1 Contract Management

The Contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement. The Contractor shall maintain continuity between the support operations at the Contractor provided training location and the Contractor's corporate offices.

2.2.2 Contract Administration

The Contractor shall establish processes and assign appropriate resources to effectively administer the requirement. The Contractor shall respond to USG requests for contractual actions within the timeframe defined by the CO. The Contractor shall have a single point of contact (POC) between the USG and Contractor personnel assigned to support the contract and task orders. The Contractor shall provide a POC to the CO at the pre-performance conference for all contractual matters during normal hours of operation. This person may be the same person as the Program Manager (PM) detailed in PWS paragraph 2.3.8.

2.2.3 Technology Transfer IAW ITAR

Contractor is responsible for obtaining all necessary approvals and clearances to allow the shipment of training materials to the customer country by either claiming an FMS exemption under the auspices of the applicable Letter of Offer and Acceptance (LOA), in accordance with the ITAR, Part 126, General Policies and Provisions, Sub-Part 126.6, Foreign-owned Military Aircraft and Naval Vessels, and the FMS program, or with an approved Technical Assistance Agreement (TAA), in accordance with the applicable ITAR, Part 124, Agreements, Off-Shore Procurement and Other Defense Services, Sub-Part 124.1, Manufacturing License Agreements and TAA through the U.S. Department of State, Directorate of Defense Trade Controls. Also, regarding TAAs reference ITAR, Sub-Part 124.2, Exemptions for Training and Military Services. Contractor shall ensure either of these approaches is successfully completed prior to training start, to include any subcontractor training required for each individual vendor.

2.2.3.1 Training Material Documentation

2.2.3.1.1 If the Contractor provides any instructional materials delivered under this training program to the international customer, the materials shall include the contract number with task order number, course title and international customer name, weapon system name Training, document date, AFSAT Approved for Release, all disclosure reference number received from USG during the disclosure process, and security classification.

2.2.3.1.2 If the Contractor provides any instructional materials delivered under this training program to the international customer, the materials shall include the following disclosure statement: "This information is furnished on the condition that it will not be released to another nation without specific authority of the Department of the Air Force of the United States, that it will be used for military purposes only, that individual or corporate rights originating in the information, whether patented or not, will be respected, that the recipient will report promptly to the United States any known or suspected compromise, and that the information will be provided substantially the same degree of security afforded it by the Department of Defense of the United States. Also, regardless of any other markings on the document, it will not be downgraded or declassified without written approval of the originating U.S. agency."

2.2.3.2 Third Party Transfer Issues

The Contractor shall be responsible for any subcontract and personnel management to insure there are no third party disclosure issues violating the International Traffic in Arms Regulations (ITAR).

2.3 Personnel Administration

This section describes the contractor's personnel administration requirements for this effort and the following sub-sections provide details of various considerations.

2.3.1 Staffing

The Contractor shall be responsible for complete staffing and ensure that all employees are qualified, trained, and certified to perform the requirements of this PWS. The Contractor shall provide management and support as required for the performance of contract tasks. The Contractor shall provide necessary infrastructure to support contract tasks.

2.3.2 Aircrew Training Instructors Qualifications

2.3.2.1 Aircrew Instructors shall be Certified Flight Instructors with Instrument (CFII) rating qualified under Code of Federal Regulations (CFR) Title 14: Aeronautics and Space (referenced in this PWS as FAA) FAA Part 141 or former military instructor pilots who qualify under FAA Part 61.73 and meet the experience requirements of 300 hours with military instructor pilot experience or 2,000 hours and two years of experience in instructing.

2.3.2.2 Contractor shall maintain documentation of personnel providing training on this contract that meets the requirement of FAA part they are operating under. The Contractor shall be able to provide the documentation as requested at any time during the performance of the contract to the Contracting Officer (CO), the AFSAT Training Program Manager (TPM)/ Contracting Officer Representative (COR).

2.3.3 Certification and Training

The Contractor shall comply with certification and training required by all federal, state, and local laws/regulations to execute the requirements of this contract. All training and certification shall be documented and available for USG review. At a minimum, these training records shall contain all individual qualifications, the name of the individual that provided the training (USG or Contractor), the date training was conducted or completed, and the due date for recurring training. The documentation shall be submitted in electronic format within 24 hours of COR, CO request.

2.3.4 Employee Potential Threat

The Contractor shall not employ a person for work on this contract if such employee is a potential threat to the health, safety, security, or general well-being of any personnel and/or the operational mission.

2.3.5 Language of Employees

All employees shall speak; read; write; and understand the English language to the degree necessary for comprehension of the terms, conditions, and daily responsibilities for fulfillment of the requirements under this contract, excluding the speaking skill of hearing-impaired employees. In addition, Contract instructors shall communicate with and instruct IMSs in English language articulations, fluency, and pitch/quality of sound that communicate course requirements, objectives, theory and content.

2.3.6 Employee Dress

Contractor personnel shall always present a neat and professional appearance and be easily recognized as contractor employees. The Contractor may outfit its employees with distinctive uniforms or enforce business dress. Contractor employees shall display their first and last name, along with their company name. Pin-on nametags are allowed. All clothing shall be maintained in a professional, clean, and serviceable condition. Contractor personnel may not wear clothing which is offensive nor which is derogatory toward any personnel, the USG or any military service, foreign country, or religion. All clothing shall be maintained in a professional, clean, and serviceable condition and meet Occupational Safety and Health Administration (OSHA) standards.

2.3.7 Professional and Unprofessional Relationships

2.3.7.1 The Contractor shall comply with AETCI 36-2909, RECRUITING, EDUCATION, AND TRAINING STANDARDS OF CONDUCT, and will take immediate action to resolve violations of the prohibition on unprofessional relationships. Specifically, the Contractor should understand the following:

2.3.7.2 Unprofessional relationships include relationships involving faculty, staff, trainees, cadets, IMSs, recruiters, recruits, applicants, and first-term Airmen who participate in the Recruiter Assistance Program (RAPpers). Whether pursued on or off duty relationships are unprofessional when they detract from the authority of superiors or result in (or reasonably create the appearance of) favoritism, misuse of office or position, or the abandonment of organizational goals for personal interests. Unprofessional relationships include relationships between officers; between enlisted members; between officers and enlisted members; between recruiters and recruits, applicants, or RAPpers; between RAPpers and recruits or applicants; and between military personnel and civilian employees or contractor personnel.

2.3.7.3 If practices, techniques, personal appearance, or conduct of Contractor personnel becomes detrimental to the accomplishment of the mission as determined by the USG, the CO will provide written notification of such conditions to the Contractor. Following such notification, the Contractor shall remedy the situation within 24 hours. In addition, the USG reserves the right to pursue other remedies available under the provisions of this contract as necessary.

2.3.8 Program Manager

2.3.8.1 The Contractor shall provide a Program Manager (PM) responsible for the performance of this contract. The name of the PM and an alternate, or alternates, who shall act for the Contractor when the PM is absent shall be designated in writing to the CO at the pre-performance conference and as changes occur. The PM, and alternate(s), shall have full authority to act for the Contractor on all matters relating to the performance of this contract. The PM or alternate(s) shall be available Monday Friday from 0730-1630 local time.

2.3.8.2 The PM, or designated representative, may be required to travel to participate in Program Management Reviews (PMR)s in the country customer's locations or other CONUS/OCONUS locations, as requested by the AFSAT TPM/COR. In addition, the Contractor shall support USG led meetings, as requested by the AFSAT TPM/COR.

2.3.9 Program Management Expectations

2.3.9.1 The Contractor shall manage all resources to achieve requirements of the PWS, to include cost, schedule, and technical objectives. The Contractor shall designate a Contractor PM to support the training program and coordinate with the AFSAT TPM. The Contractor PM shall be the single POC and shall coordinate the interface between the USG and subcontractors, suppliers/vendors, and the Contractors corporate office.

2.3.9.2 The Contractor shall keep the AFSAT TPM/COR informed on all current technical, managerial efforts and expenditures on the contract. The Contractor PM shall document this on monthly status reports, to include telephone conversations and meetings. The Contractor shall deliver monthly (not later than the 5th business day of each month) status reports (The Contractor format/Microsoft Suite).

2.3.10 Monthly Status Reports

The Contractor shall describe services provided to the level of detail that captures the status of the program and progress of IMS undergoing instruction. This information shall be provided to the AFSAT/TPM the 5th business day of each month. The Contractor shall provide a detailed course listing and syllabus/course development timeline (if applicable) for each specialty. The Contractor shall provide a mitigation plan for any projected deviations or delays. The Contractor shall document travel request(s), including AFSAT TPM approval. The Contractor shall document status of any action items and/or taskers not properly resolved.

2.3.11 Instructor and IMS Relationships

Instructors shall develop and maintain a positive and professional instructor-IMS relationship at all times. Unacceptable techniques may include, but are not limited to: fear, sarcasm, ridicule, use of inappropriate or offensive language, or any other verbal or nonverbal communication intended to demean or harass the IMS or any demographic group.

2.3.12 Political, Cultural, and Religious Awareness

The Contractor shall provide training to their employees on the cultural and religious sensitivities they may encounter while performing this contract. All contractor employees shall be neutral on the subject of religion and politics with the IMSs.

2.4 Location and Hours of Work

Work hours at Contractor-provided training locations will be determined by the Contractor and may be flexible as long as all requirements of the PWS paragraph 3.0 are met and those hours don not exceed the standard 40 hours per week. The USG will not pay overtime without prior approval by the CO.

3 Performance Requirements The following section specifies the Performance Objectives and Performance Standards for the contract. Note STD stands for standard and AQL stands for acceptable quality level. These Performance Objectives are also documented in the Performance Requirement Summary (PRS) which takes the place of the Service Summary for this PWS.

3.1 Provide Private Pilot License (PPL) and Instrument Rating (IR) courses for IMS.

Performance Standards

a) Standard: PPL and IR shall be trained IAW with FAA Standards. The contractor shall provide a training syllabus to AFSAT TPM/COR within 30 days of contract award or 10 days prior to the first course start date (whichever comes first) and there after within 2 business days of request.

AQL: 100% Compliance

b) Standard: The PPL course shall be completed within 98 calendar days after IMS training start date, except for variable factors beyond Contractor control, such as: weather, or IMS availability and program guidance changes.

AQL: 90% of eligible IMSs complete within 98 calendar days after IMS training start date.

c) Standard: The IR course shall be completed in 98 calendar days after IMS training start date, except for variable factors beyond Contractor control, such as: weather, or IMS availability and program guidance changes.

AQL: 90% of eligible IMSs complete 98 calendar days after IMS training start date.

d) Standard: For PPL and IR the Contractor shall provide aircraft with tricycle landing gear and Avionics with dual Communication with single VHF Omni Directional Radio Range (VOR) Navigation / Mode C reporting transponder, audio panel and integral intercom and able to do Global Positioning System (GPS) navigation and instrument approach procedures. Also meeting the following categories per the FAA Registry.

Type Aircraft: Fixed Wing Single-Engine Type Engine: Reciprocating Aircraft Category: Land Amateur/TC: Type Certificated Aircraft Weight: Up to 12,499 AQL: 100% Compliance

e) Standard: If the Contractor uses more than one type of aircraft, IMSs shall be restricted to training in the same type of aircraft for the duration of both the PPL and IR course.

AQL: 100% compliance.

f) Standard: The contractor shall provide 2 hours of additional remedial aviation terminology not included in the standard FAA syllabus, which includes standard FAA terminology, inter-cockpit communication (on the ground and in the air) and intra-cockpit communication. IMS should demonstrate considerable ability in communicating conversations, announcements (checklist item call and response) and crew resource management communications.

AQL: 100% Compliance Deliverables A016 Syllabus

3.2 Provide Multi-Engine Land and Instrument Rating Course for IMS.

Performance Standards

a) Standard: Multi-Engine Instrument and Land rating courses will include a minimum of 45 hours of Flight Instruction, 30 hours of aircraft flight time and 48 hours of ground school and shall result in FAA Commercial Multi-Engine Certification. The contractor shall provide a training syllabus to AFSAT TPM/COR within 30 calendar days of contract award or 10 calendar days prior to the first course start date (whichever comes first) and there after within 2 business days of request.

AQL: 100% Compliance

b) Standard: Multi-Engine Land and Instrument rating course will not exceed 98 calendar days after IMS training start date except for variable factors beyond Contractor control, such as: weather, or IMS availability and program guidance changes.

AQL: 90% of eligible IMSs complete 98 calendar days after IMS training start date.

c) Standard: For Multi-Engine Turbo Propeller Aircraft Training the Contractor shall provide aircraft with tricycle landing gear and Avionics with dual Communication with single VOR Navigation / Mode C reporting transponder, audio panel and integral intercom and able to do GPS navigation and instrument approach procedures. Also meeting the following minimum categories per the FAA Registry.

Type Aircraft: Fixed Wing Multi-Engine Type Engine: Turbo-prop Aircraft Category: Land Amateur/TC: Type Certificated Aircraft Weight: Up to 12,499 AQL: 100% Compliance

d) Standard: If the Contractor uses more than one type of aircraft, IMSs shall be restricted to training in the same type of aircraft for the duration of that course.

AQL: 100% Compliance Deliverables A016 Syllabus

3.3 Train IMSs for varied sized Multi-Engine Turbo Prop Qualification.

Performance Standards

a) Standard: Multi-Engine Turbo Prop courses will include a minimum of 32 hours of Flight Instruction, 20 hours of aircraft flight time and 60 hours of ground school.

AQL: 100% Compliance

b) Standard: Multi-Engine Turbo Prop courses will not exceed 60 calendar days after IMS training start date except for variable factors beyond Service Provider control, such as: weather, or IMS availability and program guidance changes.

AQL: 90% of eligible IMSs complete 60 calendar days after IMS training start date.

c) Standard: For Multi-Engine Turbo Propeller Aircraft Training the Contractor shall provide aircraft with tricycle landing gear and Avionics with dual Communication with single VOR Navigation / Mode C reporting transponder, audio panel and integral intercom and able to do GPS navigation and instrument approach procedures. Also meeting the following minimum categories per the FAA Registry.

Type Aircraft: Fixed Wing Multi-Engine Type Engine: Turbo-prop Aircraft Category: Land Amateur/TC: Type Certificated Aircraft Weight: Up to 12,499 AQL: 100% Compliance

d) Standard: If the Contractor uses more than one type of aircraft, IMSs shall be restricted to training in the same type of aircraft for the duration of that course.

AQL: 100% Compliance

3.4 The Contractor shall provide a safe flying environment for IMSs.

Performance Standards

a) Standard: The Contractor shall conduct and document quarterly flight safety briefing for all CFIs. The Contractor shall maintain attendance records and ensure those absent from the briefing review the material presented prior to performing a flight related event. The Contractor, via AFSAT, may request Air Force flight safety briefing material.

AQL: 90% of all CFIs quarterly flight safety briefings will be documented.

b) Standard: Mid-Air Collision Avoidance. The Contractor shall work with airport operations authorities to develop a Mid-Air Collision Avoidance handbook. The handbook must be completed before the commencement of IMS flight operations. The handbook shall be a means to inform other airport users of the magnitude of orientation operations, the hours of typically high operations tempo, the boundaries and altitudes of orientation areas, and the normal transit routes participants will use flying to and from the orientation areas. The handbook shall be updated to reflect changes in orientation areas, routes, or standard operating procedures. If the handbook requires revisions, the revised handbook must be approved by the AFSAT Training Program Manager (TPM)/Contracting Officers Representative (COR) before distribution.

AQL: 100% compliance.

c) Standard: Airfield Minimum Field Specifications. Runways used for must be a minimum of 60 (sixty) feet wide and 2500 (twenty five hundred) feet long (or the sum of the takeoff and landing rolls, whichever is greater). There must be adequate runway safety areas for all runways as determined by FAA guidance.

AQL: 100% compliance.

3.5 Conduct pre and post flight briefings for aircraft sorties.

Performance Standards

a) Standard: Briefings will be conducted to provide a UFT-like experience to IMS and will include as a minimum actual and forecast weather, current FCIF, Standup Emergency Procedures, NOTAMs, and Ops Notes of Interest to aircrew. Briefing will be a minimum of 15 minutes in length.

AQL: 100% Compliance

3.6 Provide qualified, trained and certified flight instructors for the FMS training program.

Performance Standards

a) Standard: Certified Flight Instructors with instrument. Shall meet requirements of PWS Paragraph 2.3.2. Service Provider CFIs may be asked to participate in the IMS elimination process. Participation in these processes is restricted to Service Provider CFls who have flown with the IMS in question. The Service Provider shall develop a system to ensure only fully qualified CFIs and aircraft are assigned for a flight. As a minimum, Go / No-Go items shall include Flight Crew Information File, Read File, NOTAMs, Duty Not Including Flying (DNIF) status, flight instructor currency, medical certificate, quarterly safety brief and flight maneuver currencies. This data shall be readily available in the operations desk area. All Go / No-Go Items shall be maintained for the current month in the dispatch area.

AQL: 100% Compliance

b) Standard: The CFI shall have appropriate FAA certifications for all other intended training.

AQL: 100% Compliance

3.7 Establish and maintain Quality Control (QC) Plan for FMS Training Program.

Performance Standards

a) Standard: Establish and maintain a QC Plan that encompasses all aspects of the contract and documents inspections, findings and corrective actions. Findings will be corrected within three business days. The Contractor shall submit a Quality Control Plan (QCP) or ISO Certification to the PCO, for acceptance, after to contract award and prior to training start date. Thereafter the contractor shall provide the QCP to the AFSAT TPM/COR within 2 business days of request.

AQL: 100% Compliance Deliverables A002 Quality Control Plan

3.8 Establish and maintain Safety Management Programs.

Performance Standards

a) Standard: Establish and maintain safety management programs with no reportable violations resulting from Contractor action or inaction from any Federal, State, and/or local reporting agency. The safety management program shall be established and provided to AFSAT TPM/COR within 10 business days after contract award and shall be provided thereafter within 2 business days of AFSAT TPM/COR request.

AQL: 100% Compliance Deliverables A004 Safety Management Program

3.9 Provide record keeping for IMS and FMS Training Program.

Performance Standards

a) Standard: The contractor shall maintain IMS records for all IMS attending training. IMS records generated under this contract are the property of USG. The Contractor shall, without exception, turn over an IMS record to the appropriate AFSAT TPM no later than 5 business days after the IMS's completion of all required training. Contractor shall provide documentation to the AFSAT TPM/COR.

AQL: 100% Compliance for maintaining all IMS records. 90% Compliance for all documents being received no later than 5 business days after IMS's completion of training.

b) Standard: The Contractor shall provide one copy of the individual IMS training record to each IMS following completion of training.

AQL: 100% Compliance

c) Standard: The Contractor shall be responsible for all IMS training records, [i.e. OJT Task Proficiency Guides (TPGs)] through completion of the final Contractor-provided course for each individual IMS. No records provided to unauthorized personnel or organizations.

AQL: 100% Compliance

d) Standard: The Contractor shall provide AFSAT a copy of the IMS's completed AETC Form 325, IMS Accounting Report, or Contractor equivalent. Provided to the AFSAT TPM/COR within 2 business days after IMS entry and within 5 business days after course completion.

AQL: 100% Compliance for receiving completed forms. 90% Compliance within 2 business days after IMS entry and 5 business days after course completion.

e) Standard: The Contractor shall provide a Course Evaluation Report not later than 5 business days after course completion. The Course Evaluation Report shall be in Contractor format and shall document all problems during the training course, such as deficiencies in subject coverage, documentation, and equipment failures, etc.

AQL: 100% Compliance for Course Evaluation Report. 90% received not later than 5 business days after course completion.

f) Standard: The Contractor shall notify the AFSAT TPM/COR of all IMS issues requiring AFSAT intervention, assistance, or AFSAT/CC determination. No IMS shall be removed from training without AFSAT/CC direction. The Contractor shall notify the AFSAT TPM/COR of any issues concerning the IMS's ability to complete training (academic performance, health, personal issues, or discipline).

AQL: 100% Compliance

g) Standard: The Contractor shall provide a Completed AF Form 1256 (Certificate of Training) or contractor equivalent to each IMS upon course completion (original and one (1) copy) unless the Contractor has a documented and established process that must be followed to validate or certify the IMS has completed the required training. If the IMS fails to complete training a Certificate of Attendance shall be issued. The Certificate of Attendance will be in the Contractors format. The Contractor shall provide copies to the AFSAT TPM/COR within 5 business days after completion of the course. NOTE: Forms will be supplied by the AFSAT TPM/COR upon Contractors request.

AQL: 100% Compliance for supplying certificates of training/attendance. 90% Compliance within 5 business days after course completion.

h) Standard: The Contractor shall notify the AFSAT TPM/COR or other identified point of contact by the AFSAT TPM of the departure and itinerary of all IMSs within 5 business days prior to departure. This notification will include: The Name, Grade, Country, and Service of the IMS, date and hour of departure and projected scheduled arrival of the IMS to the gaining activity, the name of the air carrier, the flight number (or train or bus number), or if the IMS is traveling by POV.

AQL: 98% correct information provided prior to IMS departure.

Deliverables A007 IMS Records A008 AETC Form 325 IMS Accounting Report or Contractor Equivalent A009 IMS Individual IMS Records A010 Completed AF Form 1256 Certificate of Training or Contractor Equivalent A013 Course Evaluation Report A014 IMS Departure Information

3.10 Provide Monthly Status Report for FMS Training Program.

Performance Standards

a) Standard: The Contractor shall detail all information required by PWS paragraph 2.3.10. The monthly status report shall be provided to the AFSAT TPM/COR by the 5th business day of the month.

AQL: 100% Compliance for monthly status report. 90% Compliance by the 5th business day of the month.

Deliverables A005 Monthly Status Report

3.11 Provide IMS Services for FMS Training Program.

Performance Standards

a) Standard: The Contractor shall provide transportation to medical services for IMS in training CONUS.

AQL: 100% Compliance

b) Standard: If medical treatment or hospitalization is required the Contractor shall provide transportation for the IMS to required medical or dental care. As the IMS is a member of an allied armed force, he/she should be taken to the nearest US military hospital with in a 25 mile radius, if possible. The nearest civilian hospital/medical facility shall be a secondary consideration; however, immediate treatment shall be given first priority. In either case, the Contractor shall provide the medical facility a copy of the IMSs ITO (DD Form 2258) plus examples of inquiry letters included in the instructions below. The Contractor is authorized to use 911 services in place of Contractor transportation if the Contractor deems the IMSs medical condition is emergency that endangers life or limb.

AQL: 100% Compliance

c) Standard: The Contractor shall notify the AFSAT TPM/COR and CO within 24 hours after becoming aware and or notified of a IMSs treatment and/or hospitalization. The Contractor shall not pay for any medical costs or medications on behalf of IMS. The Contractor shall follow guidelines identified in section 12b of the ITO for medical and dental expenses.

AQL: 90% of issues notified within 24 hours.

d) Standard: The Contractor shall provide IMS transportation, when required by task order, between the training facilities; the Contractor provided lodging facility(s), dining facilities and commercial airport(s) for IMS official arrival/departure. The Contractor shall also provide transportation to and from one weekly shopping trip. This service shall be provided at convenient intervals and on a schedule known in advance to the IMS. Contractor-provided transportation is to support this contract and is not for IMS recreational use.

AQL: No more than three complaints validated by the AFSAT TPM/COR or the AFSAT Traveling IMSO per IMS’s stay.

e) Standard: The Contractor shall not provide rental cars or allow IMSs to operate rental vehicles obtained under, or as a part of this contract.

AQL: 100% Compliance

f) Standard: The Contractor shall provide lodging for IMSs CONUS when required by task order. Lodging will include his/her own bedroom with adjoining private bathroom, weekly cleaning service, stove, sink, and refrigerator as a minimum.

AQL: 100% Compliance from date of IMS arrival till departure.

g) Standard: The Contractor shall provide to IMS attending training, meal per diem reimbursement IAW the DoD JTR, when required by task order.

AQL: 100% Compliance

h) Standard: In the event of an unforeseen natural or military crisis, i.e. hurricane, the Contractors primary responsibility is to safeguard the IMSs. The Contractor shall develop an emergency evacuation plan to include active shooter response tailored to the local area of the training facilities that addresses unforeseen natural or military crisis. The emergency evacuation plan shall be submitted to the CO with the contract proposal.

AQL: 100% Compliance

i) Standard: The Contractor shall provide the IMS a Course Evaluation Survey upon completion of training. The Course Evaluation Survey shall be in Contractor format and shall at a minimum cover whether or not the IMS had any problems during the training course and if they were happy with IMS support services that were provided The Course Evaluation Survey shall be provided to the AFSAT TPM/COR not later than 5 business days after course completion.

AQL: 100% Compliance, 90% received within 5 business days.

Deliverables A015 Emergency Response Plan A018 IMS Course Evaluation Survey

3.12 Provide IMS training materials for IMS attending training.

Performance Standards

a) Standard: The Contractor shall provide 1 copy of IMS training materials approved for release to each IMS during course presentation. Contractor format for IMS training materials is acceptable. Training material shall be based on all applicable, current and disclosed data.

AQL: 100% Compliance Deliverables A011 Training Materials 4 Special Requirements This section describes the special requirements for this effort. The following sub-sections provide details of various considerations on this effort.

4.1 Security and Safety

The following section specifies the Safety and Security Elements for the contract.

4.1.1 General Security Requirements for All Contractors.

4.1.1.1 Freedom of Information Act Program (FOIA). The Contractor shall comply with DOD Regulation 5400.7-R/Air Force Supplement, DOD Freedom of Information Act Program, requirements. The regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding of For Official Use Only (FOUO) material. The Contractor shall comply with AFI 33-332, Privacy Act Program, when collecting and maintaining information protected by the Privacy Act of 1974 authorized by Title 10, United States Code, and Section 8013. The Contractor shall remove or destroy official records only IAW AFMAN 33-363, Management of Records, or other directives authorized in AFI 33-322, Records Management Program.

4.1.1.2 Proprietary Information. Performance under this PWS may generate Government proprietary data categorized as FOUO or protected under the Privacy Act of 1974. Contractor personnel, although recognized as Contractor employees under the complete control of the Contractor, shall be required to comply with the directives and requirements of the base commander or authorized representative as to security standards and regulations applicable to the worksite. The Contractor shall not divulge or release data or information developed or obtained under performance of this contract, except to authorize Government personnel or upon written approval of the AFSAT. The Contractor shall not use, disclose or reproduce proprietary data that bears a restrictive legend. Other than is specified in this contract, all generated artifacts shall become the property of the Government and shall be turned over to the COR at the completion of this contract. Contractor personnel involved in crimes and/or other incidents of misconduct may be barred from the base by the base commander. The Contractor shall inform the CO and COR or Alternate COR, of any information they have relating to crimes committed by the Contractor employee(s).

4.1.1.3 Confidentiality of Information. Unless otherwise specified, all financial, statistical, personnel, and/or technical data furnished, produced or made available to the Contractor during the performance of this contract is considered confidential business information and shall not be used for purposes other than performance of work under this contract. The Contractor shall not release any of the above information without prior written consent of AFSAT.

4.1.1.4 Reporting Requirements. The contractor shall comply with AFI 71-101, Volume-1, Criminal Investigations, and Volume-2, Protective Service Matters, requirements. Contractor personnel shall report to an appropriate authority, any information or circumstances of which they are aware may pose a threat to the security of DoD personnel, contractor personnel, resources, and classified or unclassified defense information. Contractor employees shall be briefed by their immediate supervisor upon initial assignment and as required thereafter.

4.1.2 Medical Support

The Contractor shall provide transportation to medical services for IMS in training. If medical treatment or hospitalization is required, the Contractor shall provide transportation for the IMS to receive required medical or dental care. As the IMS is a member of an allied armed force, he/she shall be taken to the nearest US military hospital within a 25 mile radius, if possible. The nearest civilian hospital/medical facility shall be a secondary consideration; however, immediate treatment shall be given first priority. In either case, the Contractor shall provide the medical facility a copy of the IMSs ITO (DD Form 2258). The contractor is authorized to use 911 services in place of contractor transportation if the Contractor deems, using their best judgment, the IMSs medical condition is an emergency that endangers life or limb. The Contractor shall also provide transportation to follow up appointments or when transfer between medical facilities (excluding transfers that require ambulance services) as necessary.

4.2 Quality Control

4.2.1 The contractor shall apply its inherent quality management process to meet contract objectives. Contractor's attention is directed to the clause entitled “Inspection of Services.” Contractor shall submit a Quality Control Plan (QCP) or ISO Certification to the PCO, for acceptance, after to contract award and prior to training start date.The ISO Certification must illustrate proposed method(s) of inspection, and actions to be taken to correct deficiencies discovered during the inspection process. The QCP will be considered acceptable and approved unless the contractor is notified by the CO prior to award. The QCP shall be submitted as part of the technical proposal for evaluation. ISO Certification shall include certification details (date of certification, certifying agency, etc.). Changes to the QCP during contract performance shall be submitted to the CO for acceptance no later than 10 calendar days prior to any changes being affected by the Contractor.

4.2.2 The contractor's quality inspection documentation (i.e., metrics, reports, etc.) shall be made available to the TPM, if requested. The reports should provide information on the methods of inspection, what was inspected, discrepancies found, and actions taken to correct and preclude recurrence.

4.3 Government Provided Equipment

All equipment required to support and provides training will be provided by the Contractor.

4.4 Incident Reporting

The Contractor shall notify the AFSAT TPM/COR within 2 hours after becoming aware of any and all IMS incidents that involve (a) serious bodily injury or death to an IMS student or IMS dependent, (b) an asylum request by an IMS student or IMS dependent, (c) an attempted suicide by an IMS student or IMS dependent, or (d) an IMS student or IMS dependent mishap if the mishap may be classified as either a Class A or Class B mishap under the version of AFI 91-204, Safety…