ISWM_PWS_-_01_Nov_2016_-_with_signatures.pdf

Performance Work Statement (PWS) Integrated Solid Waste Management Services

Solicitation No. FA2816-11-R-0008

PERFORMANCE WORK STATEMENT (PWS)

FOR

INTEGRATED SOLID WASTE

MANAGEMENT SERVICES

LOS ANGELES AIR FORCE BASE

CALIFORNIA

REVISION CONTROL

Revision Number Date Remarks

Basic

09 Jun 2016

This is the initial publication of the Integrated Solid Waste Management Services, formerly Refuse and Recycling.

Coordination:

MAJCOM Functional

Functional Commander/Functional Director

Quality Assurance Program Coordinator

Service Determining Official

Contracting Officer

Table of Contents

1. Description of Services

1.1 COLLECTION REQUIREMENTS

1.2 RECYCLABLE MATERIALS PROCESSING…

1.3 DISPOSAL

1.4 EQUIPMENT MAINTENANCE

1.5 REPORTS AND RECORDS…

2. SERVICE SUMMARY

2.1 PERFORMANCE ASSESSMENT

2.2 PERIODIC PROGRESS MEETINGS…

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES

4. GENERAL INFORMATION

4.1 QUALITY CONTROL…

4.2 QUALITY ASSURANCE

4.3 GOVERNMENT REMEDIES

4.4 HOURS OF OPERATION

4.5 SECURITY REQUIREMENTS

4.6 CONTINUATION OF ESSENTIAL DEPARTMENT OF DEFENSE (DOD)

CONTRACTOR SERVICES DURING CRISIS

4.7 MULTI-FUNCTIONAL TEAM

4.8 CONTRACTING OFFICER AND QUALITY ASSURANCE PERSONNEL

4.9 SAFETY REQUIREMENTS AND REPORTS

5. APPENDICES

APPENDIX A

TABLE A1 - ESTIMATED WORKLOAD DATA

TABLE A2 - TASKS & ESTIMATED FREQUENCIES

APPENDIX B

APPENDIX C BID SCHEDULE BASIC YEAR

1. Description of Services The Contractor shall provide all personnel, equipment, tools, materials, vehicles, supervision, and other items and services necessary to perform integrated solid waste management, municipal solid waste (MSW) collection, and single stream (SS) recycling services at Los Angeles Air Force Base (LAAFB), El Segundo, CA and Fort MacArthur, San Pedro, CA. The Contractor shall perform to the standards outlined within this PWS as well as all local, state, and federal regulations. Estimated workload factors are in Appendix A and collection areas are in Appendix B.

1.1 COLLECTION REQUIREMENTS

1.1.1 Los Angeles Air Force Base and Fort MacArthur

1.1.1.1 Integrated Solid Waste Management. The Contractor shall empty MSW/SS recycling containers/dumpsters based on historical data for the first 30 days of performance in accordance Appendix A. The Contractor shall establish initial vehicle routes and collection schedules upon contract award. They are to be submitted to the Contracting Officer (CO) five (5) calendar days prior to start of contract performance.

The Contractor may propose adjustments to the schedule at any time but as a minimum the Contracting Officer Representative (COR) and Contractor shall monitor fill capacities during the first 30 days of performance and during one other period to be agreed upon during the same performance period. No changes are allowed to the schedule or haul route without CO or COR coordination. Historical frequency tables are located at Appendix A, Table A2. When the Contractor completes service at a location there shall be no litter, waste, and recyclable material on the ground within the enclosure or a 10 foot radius of the container if it not enclosed. For recycling containers, the Contractor shall be responsible for separating the various types of recyclable materials (see section

1.2). (CLIN 0002, 0003, 0016, & 0017)

1.1.1.2 Food Waste Containers. The Contractor shall empty containers used to dispose of food waste collected from the LAAFB Commissary (Bldg 251), Army Air Force Exchange Services (AAFES) Food Court (Bldg 252), Child Development Center (Bldg 281), Launch Pad (Bldg 270), and Community Center (Bldg 403). Food waste containers and pickup days are identified in Appendix A.

1.1.1.2.1 Food Waste Disposal. The Contractor shall empty, transport and dispose of food waste contaminated with non-compostable refuse at a permitted off-base disposal site. (CLIN 0002)

1.1.1.2.2 Food Waste Composting. The Contractor shall empty and transport designated containers consisting of non-contaminated food waste and organic material to a permitted off-base composting site. (CLIN 0023)

1.1.1.3 Green Waste. The Contractor shall empty containers used to dispose of green waste from designated roll-off containers at LAAFB and Fort MacArthur. The contents from these roll-off containers will consist primarily of green waste and organic material that shall be mulched or composted off-base at a permitted site or used as Alternative Daily Cover at a permitted disposal site. (CLIN 0022)

1.1.2 Unscheduled Pickup and Special Events (IDIQ).

In addition to the scheduled solid waste collections, the CO may request that the Contractor make unscheduled collections and disposals. For unscheduled events, the Contractor shall respond within one business day of notification from the CO. For special events, the Contractor shall also provide (e.g. reposition or re-locate as directed) solid waste containers.

These containers shall be placed in locations for a length of time designated by the CO.

The CO shall notify the Contractor in writing as soon as practical in advance of the special event date. See Appendix A for workload data. (CLIN 0010)

1.1.2.1 Construction and Demolition Debris (C&D) (IDIQ). When requested by the CO, the Contractor shall provide roll-off containers for collection of C&D. The Contractor shall place containers at the designated site within one business day of notification by the CO or COR. The Contractor shall recycle or dispose of all C&D at a permitted landfill or recycling facility. The Contractor shall provide weight tickets of all roll-off containers to the COR. Contractor shall be on an “on call” basis within one business day of notification by the

CO. (CLIN 0011)

1.1.2.1.1 C&D Debris Disposal (IDIQ). The Contractor shall empty, transport and dispose of mixed C&D debris at a permitted off-base disposal site. (CLIN 0024)

1.1.2.1.2 C&D Debris Diversion (IDIQ). The Contractor shall empty and transport clean C&D debris (i.e., consisting of concrete, asphalt and scrap metal) to a permitted off-base site capable recycling rubble and scrap metal. (CLIN 0025).

1.1.3 Additional Pickups (IDIQ): In the event unusual conditions cause a container to require pickup before the scheduled time, the COR may request in writing (email/Fax sufficient) pickup within 24 hours and the Contractor will be compensated at a unit rate based on the container size. (CLIN 0002 & 0003)

1.1.4 Inclement Weather Schedule. The Contractor shall collect municipal solid waste (MSW), organics, and recyclable material during periods of inclement weather. In cases of severe weather, the CO may authorize exceptions. When exceptions are granted all missed collections shall be performed within 24 hours after the severe weather has terminated, unless the CO authorizes additional time.

1.1.5 Route Parameters. The Contractor shall propose routes to LAAFB through the main gate on Douglas St. and Ft MacArthur through the main gate for review and acceptance.

Collection shall be made between the hours of 7:00 am - 5:00 pm Monday -

Saturday. Collection outside these hours shall require prior coordination of the CO. See paragraph 1.1.1.1.

1.1.6 Points of Collection. The Contractor shall position bulk containers for customer ease in depositing MSW. The Contractor shall also position containers to minimize interference with adjacent parking areas, sidewalks, roadways, overhead utilities, trees, and other potential obstructions. Pick-up points will be determined by the Government and are subject to change. Please refer to Appendix B for current locations. Containers shall be emptied as specified in section 1.1.1.1.

1.1.7 Cubic Yard Capacity. Proposed capacity of containers is indicated in Appendix A, Table A2. The Contractor is encouraged to identify changes to the capacity of containers and/or pickup frequency to improve the overall efficiency of MSW and recycling removal, and to submit these changes to the CO via the COR. No changes shall be made until the proposed change is coordinated with the CO.

1.1.8 Government-Approved Containers. Collection of MSW, organics, green waste, and recyclable materials in all areas shall be from Contractor-provided, COR and CO accepted containers.

1.1.9 Maintaining Containers and Collection Area. The Contractor shall return all MSW and recycling containers to their original location after servicing, in an upright position with the lids securely in place (closed). The Contractor is responsible for cleaning up any spills, debris, etc., on the ground within 10 feet of the container when servicing a location. The Contractor shall collect debris (e.g. tree branches, sacks, cartons, boxes, cans, tied bundles, or other containers) placed at collection stations. The Contractor shall notify the COR of locations where debris is frequently placed outside of containers so that the facility managers can be contacted, and if necessary the Contractor can adjust the container size or pickup frequency with CO approval. The Contractor shall be responsible for keeping collection areas free of solid waste and debris.

1.1.10 Weighing of Vehicles. All vehicles used in the collection of MSW, C&D, organics and recyclable materials shall be weighed on state certified vehicle scales at least monthly to validate any volume-to-weight conversion factors used to estimate weights used for monthly reporting (para 1.5). Incoming and outgoing vehicle weights shall be recorded on weigh tickets provided by the operator at the weigh station. The Contractor shall submit a monthly report (para 1.5) that includes weight tickets reflecting the disposed tonnage figures, date of disposal, type of vehicle, and cost of landfill tipping fees. The Contractor shall be reimbursed for tipping fees according to submitted invoices.

1.2 RECYCLABLE MATERIALS PROCESSING. The base operates a Qualified Recycling Program (QRP) to reduce the volume of non-hazardous solid waste generated. The QRP recovers industrial scrap metal, toner cartridges, cardboard, batteries and paper. (CLINs 0003 & 0017)

1.2.1 Materials. The following items shall be recycled: Metal beverage containers, glass (clear, brown, green), office paper, newspaper, plastics, scrap wood, fiberboard/cardboard/paperboard. In addition, the Contractor may recycle materials not listed above with prior coordination of the COR. All recyclable items shall be stored, shipped and disposed of in accordance with federal and local environmental regulations.

1.2.2 Sales Receipts. The Contractor shall estimate the weight of each recyclable material (type of commodity), (para. 1.2.1) and provide the per ton cost/sales proceeds of SS recycling at the material recovery facility to the government evaluator no later than the tenth working day of the following month. The Contractor shall also submit an invoice of costs associated with the collection, processing, transporting and sale of recyclable commodities for reimbursement. The invoice shall discount proceeds generated from the sale of recyclable commodities from recyclable collection costs.

1.3 DISPOSAL.

1.3.1 Off-Base Disposal. The Contractor shall transport and dispose of all municipal solid waste at a permitted off-base disposal site. A copy of the landfill(s) operating permit that material is transported to shall be provided to the CO. The Contractor shall transport organic and recyclable commodities to an off-base material recovery or compost facility. The Contractor is responsible for disposal being in accordance with existing local, state, and federal regulations. The Contractor shall be responsible for any permit or fees associated with the use of off-base disposal locations and invoice to CLIN 0015 for reimbursement.

1.3.2 Disposal of Non-Marketable Materials. Disposal of non-marketable materials from processing recyclable materials at an off-base facility shall be the responsibility of the Contractor. This includes any recyclable material rejected for any reason. Contractor shall inform the CO or COR what material was rejected and reason for rejection.

1.4 EQUIPMENT MAINTENANCE. The Contractor shall maintain all their containers, ensuring they are free of unpleasant odors, dirt, debris, and pests. All containers must remain in good, workable condition, with no leaks and be easily accessible to customers. The Contractor shall perform all cleaning, painting, repair and other maintenance tasks off-base.

Trucks and trailers used for hauling and collecting shall be free of odor, dirt, debris, and pests. Contractor vehicles and equipment shall not have any waste or equipment leaks such as oil or hydraulic fluid. Should any Contractor vehicles or equipment have any leaks, the Contractor is responsible for cleanup.

1.5 REPORTS AND RECORDS. The Contractor shall provide a monthly report detailing total tonnage of solid waste (MSW, C&D, organics, and recycling) collected, landfill tipping fees and weight tickets. Format for these monthly reports shall be coordinated with the CO or COR. In addition, recyclables report shall detail materials collected and recycled by commodity, and gross proceeds from recyclable sales. Sales receipts from the recyclables must accompany the report and is due by the 10th working day of the following month.

2. SERVICE SUMMARY. The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. Unless indicated elsewhere these performance objectives will be measured monthly. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective PWS para. Performance Threshold

Collect Municipal Solid Waste in accordance with the established schedule.

1.1.

No more than two (2) Customer Complaints monthly.

Dispose of Municipal Solid Waste in accordance with the established governing directives.

1.3.

Zero (0) Deficiencies permitted.

Maintain equipment in good workable condition. Trucks and containers washed and free of odors.

1.4.

No more than two (2) Customer Complaints monthly.

Perform unscheduled collections required by the contracting officer in accordance with paragraph 1.1.

1.1.2.

Zero (0) Deficiencies permitted. (Delivery order shall not be accepted until all deficiencies are corrected.)

2.1 PERFORMANCE ASSESSMENT.

2.1.1 Periodic Validation. This method requires the COR to employ a “spot check” style of evaluation based on the Contractor’s schedule. Periodic validation will be conducted on a scheduled basis (daily, weekly, monthly, quarterly, semi-annual or annually) and may be adjusted, based on quality trends.

Any unsatisfactory inspection (defect) result shall be recorded, and the Contractor shall re-perform the service after notification by the COR or CO.

Exceeding the performance threshold for any performance objectives may result in a warning or letter of concern from the CO.

Exceeding the performance threshold of these performance objectives for any two, or more consecutive or non-consecutive months during a contract period may constitute an immediate Progress Meeting with the Multi-functional Team. All remedies shall be in accordance with the FAR 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance.

2.1.2 Customer Complaints. The COR will receive and investigate complaints. The COR shall be responsible for initially validating customer complaints. The CO shall make the final determination of the validity of customer complaint(s) in cases of disagreement with the COR and the Contractor. Validated customer complaints shall be re-performed after notification by the CO or COR within 24 hours.

Exceeding the performance threshold for performance objective in any one month period may result in a warning or letter of concern from the CO.

Exceeding the performance threshold for performance objective for any two, or more consecutive or non-consecutive months during a contract period may constitute an immediate Progress Meeting with the Multi-functional Team. All remedies shall be in accordance with the FAR 52.212-4 (a), Contract Terms and Conditions - Commercial Items, Inspection/Acceptance.

2.2 PERIODIC PROGRESS MEETINGS. The CO, COR, other government personnel as appropriate, and the Contractor shall periodically meet to discuss the Contractor’s performance. The following issues should be discussed; opportunities to improve the contract, any modifications required of the contract, unsatisfactory inspections and valid customer complaints against each performance objective observed and steps taken by the Contractor to prevent occurrences in the future. The Contractor shall provide a summation of unsatisfactory inspections and customer complaints and provide insight into any identified trends.

Contracting will put the minutes in writing, signed by the CO and any other signatures as deemed appropriate, distributed to the functional area and the Contractor and a copy placed in the official contract file. Should the Contractor not concur with the minutes, the Contractor will provide a written notification to the Contracting Office identifying areas of non-concurrence for resolution.

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES. None.

4. GENERAL INFORMATION.

4.1 QUALITY CONTROL. The Contractor shall develop and maintain a quality program to ensure integrated solid waste management are performed in accordance with commonly accepted commercial practices. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. As a minimum the Contractor shall develop quality control procedures addressing the areas identified in paragraph 2, Service Summary.

4.2 QUALITY ASSURANCE. The government shall inspect and evaluate the Contractor’s performance to ensure services are received in accordance with requirements set forth in this contract. The COR will inspect by validating actual work performance, physically checking an attribute of the completed task, checking a management information report, investigating customer complaints, conferring with facility managers, or otherwise inspecting the task or its results to determine whether or not performance meets the standards contained in this PWS. The COR will use the Contractor’s work schedule or modified version thereof, to record validation results. Results of the validation then become the official Air Force record of the Contractor’s performance. When a performance threshold has not been met or Contractor performance has not been accomplished, the COR will initiate and provide the Contracting Officer a Corrective Action Report (CAR) for issuance to the Contractor. The Contractor shall respond to the CAR in accordance with instructions provided and return it to the CO within the prescribed time indicated on the CAR.

4.3 GOVERNMENT REMEDIES. The CO will follow FAR 52.212-4, Contract Terms and Conditions-Commercial Items, for Contractor’s failure to perform satisfactory services or failure to correct non-conforming services.

4.4 HOURS OF OPERATION. The Contractor shall perform the services required under this contract between 7:00 am – 5:00 pm Monday – Saturday. Collection operations outside of these hours shall require prior approval by the CO.

4.4.1 Federal Holidays.

The Contractor is not required to provide services, except for emergencies, on the following days:

New Year’s Day - 1 January Martin Luther King Day - 3rd Monday in January President’s Day - 3rd Monday in February Memorial Day - last Monday in May Independence Day - 4 July Labor Day - 1st Monday in September Columbus Day - 2nd Monday in October Veterans Day - 11 November Thanksgiving Day - 4th Thursday in November Christmas Day - 25 December

4.5 SECURITY REQUIREMENTS.

4.5.1 Contractor/Employee Base Pass and Identification, Special Clearances and Vehicle Passes. The Contractor shall comply with all requirements and procedures IAW FAR 5353.242-9000, Contractor Access to Air Force Installations. All documentation shall be submitted at the pre-performance conference.

4.6 CONTINUATION OF ESSENTIAL DEPARTMENT OF DEFENSE (DOD) CONTRACTOR

SERVICES DURING CRISIS. According to DoDI 3020.37, Continuation of Essential DoD Contractor Services During Crises, and the Air Force implementation thereof, unless otherwise directed by an authorized government representative, it is determined Integrated Solid Waste Management Services requirements under this PWS are essential to be performed during a crisis. All personnel and facilities at LAAFB are subject to 24-hour operations during national emergencies. If normal collection times cannot be adhered to, the CO will notify the Contractor and coordinate whatever deviation may be necessary.

4.7 MULTI-FUNCTIONAL TEAM. The Senior Leadership may require a multi- functional team be established between the government and the Contractor to ensure joint cooperation and a sound customer focus of all parties involved in the execution of this contract.

4.8 CONTRACTING OFFICER AND QUALITY ASSURANCE PERSONNEL. The CO will appoint a primary and alternate representative for management of the day to day activities of the contract. The identity, title, and authority of this representative will be provided in writing to the Contractor after contact award.

4.9 SAFETY REQUIREMENTS AND REPORTS. The Contractor shall perform work in a safe manner as required by OSHA Safety and Health Requirements. Provide a verbal report to the CO as soon as possible of each occurrence of damage to Government property or an accident resulting in death, injury, occupational disease, or adverse environmental impact.

Provide a completed copy of required Accident Investigation Reports to the CO within five calendar days of each occurrence.

4.9.1 Contractor Manpower Reporting Application (eCMRA) The Contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via the secure data collection site (i.e. Contract Manpower Reporting Application). The contractor is required to completely fill in all required data fields using the following web address http://www.ecmra.mil. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the eCMRA help desk.

5. APPENDICES.

A. Estimated Workload Data

B. Maps and/or Site Plans

C. Bid Schedule Basic Year

APPENDIX A

TABLE A1 - ESTIMATED WORKLOAD DATA

ITEM

NAME

ANNUAL

ESTIMATED

QUANTITY

1 Municipal Solid Waste 828.33 Tons 2 Food Waste 29 Tons 3 Recyclable Commodity – Paper* 930 (SS) Tons 4 Recyclable Commodity – Glass* SS Tons 5 Recyclable Commodity – Plastic* SS Tons 6 Recyclable Commodity – Cardboard* SS Tons 7 Compost Material 0 Tons 8 Yard and Wood (Organic) Waste 95.71 Tons 9 Special Event Container Placements 1 Each

10 Construction and Demolition Container Placements 1 Each 11 Construction and Demolition Debris 12 Tons 12 Bulk Container Relocations 2 Each

* Single Stream (SS)

TABLE A2 - TASKS & ESTIMATED FREQUENCIES

LOCATION

SIZE

TYPE

FREQUENCY

Cubic Yards

Municipal Solid Waste/ Recycling/Food

Days of the Week

LAAFB Fifteen 3-CY MSW M, W, F LAAFB Nine 4-CY MSW M, W, F LAAFB Ten 3-CY Recycling T, TH LAAFB One 20-CY Roll Off Green Waste Every Wednesday LAAFB One 20-CY Roll Off MSW Every 2nd Tuesday

LAAFB

Three 3-CY & Six 96- Gallon

Food Waste

M, W, F

Fort MacArthur Nine 3-CY MSW T, TH Fort MacArthur Ten 3-CY Recycling T, TH Fort MacArthur One 20-CY Roll Off Green Waste Every Wednesday Fort MacArthur One 20-CY Roll Off MSW Every 2nd Wednesday

Fort MacArthur

Two 64-Gallon

Food Waste

T, TH

APPENDIX B

MAPS AND/OR SITE PLANS

Figure 1: Los Angeles AFB

El Segundo, CA

Figure 2: Fort MacArthur

San Pedro, CA

APPENDIX C BID SCHEDULE BASIC YEAR

CONTRACT

LINE ITEM

NO. (CLIN)

SUPPLIES/SERVICE

QTY

UNIT

UNIT

PRICE

AMOUNT

0001 NON-PERSONAL SERVICES:

Provide all supervision, personnel, equipment, transportation, material, and other items and services necessary to perform Integrated Solid Waste Management services at Los Angeles AFB (LAAFB) and Fort MacArthur for the period 1 December 2016 – 30 November 2017 in accordance with the Performance-based Work Statement (PWS) dated: _8 June 2016_.

This CLIN is not separately priced; the requirement of this CLIN applies to all subsequent CLINS (0002-0025)

0002 Municipal Solid Waste/Food Waste Collection – LAAFB (PWS 1.1.1.1 and 1.1.1.2.1)

MO

0003 Recyclable Collection – LAAFB (PWS 1.1.1.1 and 1.2)

0010 Unscheduled Items Pick-up and Special Events

(PWS 1.1.2.)

EA

0011 Construction and Demolition Debris Pick-up

(PWS 1.1.2.1.)

[Not for Construction Contract (SRM) Debris]

0015 Landfill Tipping Fees

(PWS 1.3.)

Tons

0016 Municipal Solid Waste Collection – Ft MacArthur

(PWS 1.1.1.1)

0017 Recyclable Collection – Ft MacArthur (PWS 1.1.1.1 and 1.2)

0018 The Contractor shall deliver 10 cubic yard (CY) and pick up when necessary for Special Events at LAAFB or Ft MacArthur.

0019 The Contractor shall deliver 30 CY and pick up when necessary for Special Events at LAAFB or Ft MacArthur.

0020 The Contractor shall deliver 40 CY and pick up when necessary for Special Events at LAAFB or Ft MacArthur.

0021 Green Waste – LAAFB

(PWS 1.1.1.3)

0022 Green Waste – Ft MacArthur

(PWS 1.1.1.3)

0023 Food Waste Composting – LAAFB & Ft MacArthur

(PWS 1.1.1.2.2)

0024 C&D Debris Disposal (IDIQ)

(PWS 1.1.2.1.1)

0025 C&D Debris Diversion (IDIQ)

(PWS 1.1.2.1.2)

Total CLINs 002 - 0025