20240221 Cleaning Service Performance Work Statement - PWS.pdf

Performance Work Statement (PWS) Solicitation No. FA2816-24-x-xxxx Cleaning Services Contract No. FA2816-24-x-xxxx

PERFORMANCE WORK STATEMENT (PWS)

FOR

CLEANING SERVICES

LOS ANGELES AIR FORCE BASE

EL SEGUNDO, CALIFORNIA

REVISION CONTROL

Revision Number Date Remarks

Basic 12/19/2023 This is the initial publication of the Cleaning Service Performance Work Statement (PWS).

Coordination:

Functional Service Lead (FSL)

Quality Assurance Program Coordinator

Contracting Officer

Service Determining Official Service Determining Official “IAW 10 USC 2330, the Services Designated Official (SDO) has approved the attached Performance Work Statement ensuring requirements are performance based to the maximum extent practicable.”

http://www4.law.cornell.edu/uscode/10/2330.html

Table of Contents

1. Description of Service

1.1. Basic Services

1.2. Display Case and Free-Standing Object Cleaning (CLIN 0001)

1.3. Monument Cleaning (CLIN 0002)

2. General

2.1. Performance Evaluation

3. Facilities

3.1. Office Space

3.2. Government-Furnished Services

4. General Information

4.1. Contractor Personnel

4.2. Hours of Operation

4.3. Quality Control (QC)

4.4. Phase Out

5. APPENDICES

Appendix A – Display Case

Appendix B – Daedalian Room

Appendix C – Free-Standing Objects

Appendix D – Monuments Exhibits

Appendix E – Definitions

Appendix F – Applicable Publications and Forms

Appendix G – Installation Access

Appendix H – Cleaning Products and Equipment

1. Description of Service The Contractor shall furnish all personnel, equipment, labor, tools, materials, supervision, transportation and other items and services necessary to perform Cleaning services for the Space Systems Command (SSC) at Los Angeles Air Force Base (LAAFB), El Segundo, California.

1.1. Basic Services

The Contractor shall provide all personnel, equipment, tools, materials, vehicles, supervision, and other items and services necessary to perform all Display Case Cleaning, Monument Cleaning, and tasks and functions for the SSC History Office displays as defined in this Performance Work Statement (PWS).

1.1.1. Initial Personnel and Attritions

Ensure all personnel are ready to perform all services within thirty (30) calendar days after contract award for establishing initial personnel) and within twenty (20) calendar days after attritions (e.g. terminations). When addressing attritions; the use of personnel that do not satisfy the minimum required Certifications and Qualifications is not permitted.

1.2. Display Case and Free-Standing Object Cleaning

The purpose of Display Case and Free-Standing Object Cleaning is to ensure that showcased products and inventory have a clean, neat, and professional appearance.

Therefore, the Contractor shall:

1.2.1. Exterior Exhibit Display Case Maintenance

Clean the exterior glass (or acrylic) of each Exhibit Display Case listed in Appendix – A monthly, and in accordance with Department of Air Force Instruction (DAFI) 84-103 paragraph 8.5.4.1. Clean walls adjacent to or behind Display Cases, all connected audio-visual equipment, and any stanchions that are a part of the display(s), and exterior caption signage.

1.2.2. Interior Exhibit Display Case and Artifact Maintenance Clean the Interior of each Exhibit Display Case, to include each encased artifacts listed in Appendix – A, and the surfaces upon which the artifacts reside, quarterly and their display support items in accordance with DAFI 84-103 paragraphs 8.2.2. and 8.5.4.3.

Consult the National Museum of the United States Air Force (NMUSAF) Conservator [in this instance], the Space Systems Command (SSC) Heritage Center Director for a list of acceptable cleaning products and equipment, which is also listed in Appendix H.

1.2.3. Daedalian Room

Clean the exterior of glass cabinets and the interior of the two (2) SSC Heritage Center cabinets and the exterior display cabinets belonging to the Daedalian Society, to include each encased artifact listed in Appendix – B, quarterly and accordance with DAFI 84- 103 paragraphs 8.2.2. and 8.5.4.3. This also includes the busts of General Bernard A.

Schriever and General James H. Doolittle, their acrylic cases, and pedestals.

https://static.e-publishing.af.mil/production/1/af_ho/publication/afi84-103/afi84-103.pdf

1.2.4. Free-Standing Objects

Clean each Free-Standing Object (i.e. uncased items or pictures) listed in Appendix – C, quarterly and in accordance with DAFI 84-103 paragraphs 8.2.2. and 8.5.4.3.

1.3. Monument Cleaning

The purpose of Monument Cleaning is to preserve the integrity and appearance of a structure built for commemorative or symbolic reasons. Therefore, the Contractor shall:

1.3.1. Monuments Exhibits

Clean the Monuments Exhibits listed in Appendix – D, quarterly and in accordance with DAFI 84-103 paragraph 8.3.2.3.

2. General

2.1. Performance Evaluation

Performance of a service shall be evaluated to determine whether or not it meets the performance requirements of this contract. Re-performance of unacceptable services at no additional cost is the preferred course of action when appropriate. In the case of issued Corrective Action Reports (CARs), the Contracting Officer (CO) shall take appropriate measures according to the “Inspection of Services” clause.

3. Facilities No smoking is allowed in Government facilities.

3.1. Office Space

No office space will be provided.

3.2. Government-Furnished Services

Government-furnished services include services provided by Government activities as well as contracted services.

3.2.1. Utilities

The Government shall furnish utility services including water, sewer, electric, and heating for Contractor use in performing this contract. The Contractor shall ensure employees conserve utilities.

3.2.2. Communication

3.2.2.1. Telephone

The Contractor shall be allowed the use of the telephone for contacting the CO, Civil Engineer, Fire Department, Security Forces, receiving customer complaints and any other directly contract related communications.

3.2.2.1.1. Communication Security (COMSEC)

All DoD communications are subject to COMSEC review. Use of DoD telephones and telephone systems constitutes consent to COMSEC monitoring. The contractor shall comply with LAAFB COMSEC procedures and rules. For copies of these documents please contact Jose Torres at 310-653-0027 or 3845.

3.2.3. Emergency Medical Service

Emergency medical treatment and emergency patient transportation service is only available through the local community.

3.2.4. Security Forces

The Government will provide general security service. Security Forces phone extensions are 611 for emergencies, and 653-2121 for routine calls.

4. General Information

4.1. Contractor Personnel

4.1.1. Contract Manager

The Contractor shall appoint a Program Manager (PM) to provide daily supervision and quality control, and who shall represent the Contractor and be responsible for the performance of the work throughout the term of the contract. The name of this person, and an alternate(s) who shall act for the Contractor when the manager is absent, shall be designated in writing to the CO and the Contracting Officer Representative (COR). The Program Manager (PM) shall be able to speak, read, write, and understand English. The PM shall be able to effectively communicate with Contractor employees.

4.1.2. Contractor Employees

The Government reserves the right to restrict the employment, under this contract, of any Contractor employee, or prospective Contractor employee who is identified as a potential threat to health, safety, security, general wellbeing, or the operational mission of the installation and its population.

4.1.2.1. Employee Training.

The Contractor is responsible for all internal employee training.

4.1.2.2. Employment of Government Employees

The Contractor shall not employ any person who is an employee of the United States Government if the employment of that person would create a conflict of interest, or the appearance of a conflict of interest, nor shall the Contractor employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives proper approval. The Contractor is cautioned that off-duty active military personnel hired under this contract may be subject to permanent change of station (PCS), change in duty hours, or deployment. Military reservists and National Guard members may be subject to recall to active duty. Their absence at any time shall not constitute an excuse for nonperformance under this contract. The Contractor is prohibited from employing off-duty COR who are managing any contracts or subcontracts awarded to the Contractor.

4.2. Hours of Operation

4.2.1. Normal Hours of Operation

The Contractor shall perform the services required under this contract on Tuesday, Wednesday, or Thursday (except on Federal Holidays) during the hours of 08:00 – 16:00.

4.2.2. Federal Holidays

The Contractor is not required to provide services on the following federal holidays:

New Year’s Day Martin Luther King’s Birthday Washington’s Birthday Memorial Day Juneteenth Independence Day

Labor Day Columbus Day Veterans Day Thanksgiving Day Christmas Day

If the Federal Holiday falls on a Saturday or Sunday, it may be observed on Friday or Monday as directed.

4.3. Quality Control (QC)

4.3.1. Performance Evaluation Meetings

The CO may require the contract manager to meet at least weekly with the Contracting Officer Representative (COR) and the CO during the first month of the contract. Meetings will be as often as necessary thereafter as determined by the CO. However, if the Contractor requests, a meeting will be held whenever a Corrective Action Report (CAR) is issued. The Contractor’s manager, the CO, and the COR shall sign the Contract Administrator’s (CA) written minutes of these meetings. Should the Contractor not concur with the Contractor Administrator's minutes, the Contractor shall so state any areas of nonconcurrence in writing to the CO within ten (10) calendar days of receipt of the signed minutes.

4.3.2. Government Quality Assurance

According to the Inspection of Services clause (52.246-4 Inspection of Services—Fixed- Price), the Government will evaluate the Contractor's performance under this contract. Government personnel will record all surveillance observations. When an observation indicates defective performance, the COR will require the contract manager or representative at the site to initial the observation. The initialing of the observation does not necessarily constitute concurrence with the observation, only acknowledgment that he or she has been made aware of the defective performance. Government surveillance of tasks not listed in the PWS or by methods other than those listed in the PWS (such as provided for by the Inspection of Services clause) may occur during the performance period of this contract. Such surveillance will be done according to standard inspection procedures or other contract provisions. Any action taken by the CO as a result of surveillance will be according to the terms of this contract.

4.3.2.1. Quality Assurance

The Government will periodically evaluate the Contractor’s performance in accordance with the requirements outlined in this PWS. The Government may inspect each task as completed and increase the number of quality assurance inspections if deemed appropriate because of repeated failures discovered during surveillance inspections or because of repeated customer complaints. Likewise, the Government may decrease the number of quality assurance inspections if performance dictates. The Government shall also receive and investigate complaints from customers. The Contractor shall be responsible for initially validating customer complaints; however, the Government representative shall make the final determination of the validity of customer compliant(s) in the cases of a disagreement between the Contractor and the customer.

4.3.2.2. Contracting Officer Representative (COR)

COR are representatives of the Contracting Officer and will participate in the administration of this contract. After contract award, the Contractor will be provided with a letter identifying COR(s) and setting forth their duties and authorities.

4.3.2.3. Discrepancy Notification

The COR will inform the Contractor PM (or authorized representative) when discrepancies occur and will request corrective action. The COR will make a notation of the discrepancy on their surveillance checklist with the date and time the discrepancy was noted and will request the Contractor PM (or authorized representative) to initial the entry on the checklist.

4.3.2.4. Scope Changes

Any matter concerning a change to the scope, prices, terms or conditions of this contract shall be referred to the Contracting Officer and not COR.

4.4. Phase Out

If the contracted operation reverts to in-house operations, the Contractor shall cooperate with SSC/DS personnel to ensure an orderly change over. In the event a follow-on contract is awarded to other than the incumbent, the incumbent Contractor shall cooperate to the extent required to permit an orderly transition to the successful Contractor. Recruitment notices may be placed in each facility to allow successor Contractor's access to incumbent employees.

5. APPENDICES

A. Display Case B. Daedalian Room C. Free-Standing Objects D. Monuments Exhibits E. Definitions F. Applicable Publications and Forms G. Integrated Defense Plan (IDP) H. Cleaning Products and Equipment

Appendix A – Display Case Building Location Number of Items Description Image

271 Lobby

Cabinet #1 – GPS Space Segment

- Models

- Photos

- Text labels

271 Lobby

Cabinet #2 – MILSATCOM

- Models

- Photos

- Text labels

- Commemorative Coin

271 Lobby

Cabinet #3 – Early Reconnaissance Satellites

- Models

- Photos

- Text panels

- Monitor

- Acrylic case – diorama

- Operational Linescan System

- Spectrometer

- Sounder

271 Lobby

Cabinet #3a – Infrared Early Warning Systems

- Models

- Presentation box

- Photos

- Text panels

271 Lobby

Cabinet #4 – Defense Meteorological Satellites

- Models

- Photos

- Text panels

- Monitor

- Recognition award

271 Lobby

Cabinet #5 – USAF Support to

NASA

- Models

- Photos

- Text panels

- Monitors

Cabinet #6 – Later Air Force Launch Vehicles

- Models

- Photos

Cabinet #7 – Early Air Force Launch Vehicles

- Models

Cabinet #8 – 2nd Generation Air Force Ballistic Missiles

- Models

Cabinet #9 – 1st Generation Air Force Ballistic Missiles

- Models

Cabinet #11b – Canister for All Payload Ejections (CAPE) (acrylic case)

- Monitor

- Pedestal

271 Lobby

Cabinets #13-#15 – Global Positioning System

- Receivers

- Awards

- GPS segments

271 Lobby

Cabinets #17-#20 – Space Pioneers

- Maj Gen Ben Funk

- Brig Gen William King, Jr.

- Lt Gen Charles H.

Terhune

- Lt Gen Kenneth W.

Schultz

(Uniforms not included)

Cabinet #21-#22 – Photo interpreting and the Corona Program (acrylic case, glass cabinet)

- Monitor

- Viewers

(Eye pieces and rulers not included)

271 Lobby Cabinet #35 – Global Broadcast Service

Cabinet #38 – SSC Enlisted

- Photos

- Text Panels

- Schriever statue

Cabinet #39 – LAAFB Facilities History from Schoolhouse to

SAMS

Cabinet #41 – Inertial Upper Stage 1st Stage Nozzle

- IUS model case

Cabinet #42 – Peacekeeper Inertial Measurement Unit

- IMU

271 Lobby

Cabinet #44 – Space Fence

- Model/diorama

270 North Lobby

Cabinet #28 – Space Based Space Surveillance (acrylic case)

270 North Lobby

Cabinet #47 – Gen Bernard Schriever

- Interior acrylic display panels

270 South Lobby

Cabinet #29 – The Douglas Plant That Became Los Angeles Air Force Base

- Models

Gordon

Conference Center

DMSP-20 Satellite (acrylic)

Gordon

Conference

Vela Satellite

SSC

Heritage

SSC Pioneers Room

SSC Trailblazers

Schriever Wall of Honor

Gen. Ozmond Ritland

Pioneer 5

SSC

Launch Vehicles Room

Evolved Expendable Launch Vehicle

Titan Program

Titan IMU

Project Emily

Space Debris

SSC

DSP Room

Defense Support Program

Strategic Defense Initiative

(SDI)

Experimental

Long Duration Exposure Facility

Multipurpose Experiment Canister

Shuttle tile

Space Test Program

HC Main Display Area

AEHF Rescue

Satellite Control Network

Discoverer/Corona Program

GPS Support to Operation Desert Storm

Schriever Space

Complex Courtyard Scorpius Rocket

271 Front area of building SV-5D Lifting Body

Appendix B – Daedalian Room

Building Location Number of Items Description Image

271 Daedalian Room 1

Bronze bust of Gen Schriever

Acrylic display case

271 Daedalian Room 1

Bronze bust of Gen Doolittle

Acrylic display case

Daedalian

Room display cabinet 1

Glass cabinet, AEHF and Milstar satellite models on pedestals

Daedalian

Room display cabinet 2

Glass cabinet, GPS model on pedestal

Appendix C – Free-Standing Objects

270 GCC 1 Vela satellite model

270 GCC

DMSP satellite, TV, pedestals, signage, satellite support trailer, acrylic barriers

270 Lobby 5 Launch Vehicle Models, bases

271 Lobby 1 Shuttle model

271 Lobby 1 1st Stage Inertial Upper Stage Nozzle

271 Main Area 1 DSP 23 model

B1-516, Heritage

1 Pioneer 5 Scale Model

B1-524, Heritage

1 Space Based Laser base

271 Heritage Center Launch Vehicle Models, bases and pedestals

Appendix D – Monuments Exhibits

Courtyard 1 Scorpius Rocket

271 East of bldg.

271 1 Lifting Body model

Appendix E – Definitions

Acrylic: Type of plastic resin used for clear display cases as opposed to glass.

Audio Visual Equipment: Any electronic device used to create audio and visual experiences.

Clean: Free of dust, dirt, and cleaning streaks resulting from using a cloth, water spots, or other cleaning solutions.

Display Case: Museum display cases (also called showcase, display cabinet, shadow box, or vitrine) refers to cabinet specially designed to store and display exhibits for the sake of research, education and appreciation. Distinct from ordinary cabinets, museum display cases carry the important mission of display and protection.

Signage: Graphic designs, as symbols, emblems, or words, used especially for identification or as a means of giving directions or warning.

Stanchions: A fixed vertical bar or pole used as a support for something.

Appendix F – Applicable Publications and Forms Publications (to include their supplements at any organizational level) and forms that apply to this PWS are listed below. The publications and forms have been coded as mandatory or advisory. The Contractor is obligated to follow those publications and use those forms coded as mandatory to the extent specified in other sections of this PWS.

The Contractor shall be guided by those publications or use those forms coded advisory to the extent necessary to accomplish requirements in this PWS. All publications and forms listed shall be made available by the Government at the start of the contract.

Supplements or amendments to listed publications from any organizational level may be issued during the life of the contract. The Contractor shall immediately implement those changes that result in a decrease or no changes in the contract price and notify the contracting officer in writing of such changes. Before implementing any change that will result in an increase in contract price, the Contractor shall submit to the contracting officer a price proposal within 30 calendar days following receipt of the change by the Contractor.

The contracting officer and the Contractor shall negotiate the change into the contact under the provisions of the contract clause entitled “Changes”. Failure of the Contractor to submit a price proposal within 30 calendar days following receipt of the change entitles the Government to performance according to such change at no increase in contract price (unless the time requirement is waived by the contracting officer according to Paragraph C of the changes clause).

PUBLICATION NO.

SECTION/PARA/LINE TITLE DATE PWS

REFERENCE

MANDATORY (M)/

ADVISORY (A)

AFI 84-103

Department of the Air

Force Heritage Program

12 May 2021 M

Appendix G – Installation Access

Access to Los Angeles Air Force Base (LAAFB), El Segundo, California is restricted.

Therefore prior to entering the base the Contractor will be required to stop at the is 61st Security Forces Squadron (61 SFS) Visitor Control Center (VCC) to obtain a pass. Note:

The VCC services numerous customers on a daily basis so please arrive early prior to any engagements.

Appendix H – Cleaning Products and Equipment

Museum specific cleaning products to utilize in the cleaning of exhibits, display cases, and monuments

1. *Vacuum for artifacts

2. *Artifact blower for dust

3. *Museum Dust Brushes

4. Acrylic cleaner (Brillianize)

5. Microfiber cleaning cloths

6. Non-ammonia liquid cleaner for glass (Tru-Vue Premium Glass Cleaner)

*SSC Heritage Center Director will provide to the Contractor

1.3. Monument Cleaning

4.4. Phase Out