4MS-PWS-Draft-20160608.pdf

SOLICITATION #: FA2550-16-R-8004

CONTRACT #: FA2550-17-C-xxxx

(*) and (**) Paragraphs deemed mission essential as identified in PWS paragraphs 3.13.1.1 and 3.13.1.2

Performance Work Statement (PWS)

For

4th Space Operations Squadron (4 SOPS)

Schriever AFB, Colorado

Mission Support (4MS)

08 Jun 2016

(*) and (**) Paragraphs deemed mission essential as identified in PWS paragraphs 3.13.1.1 and 3.13.1.2

TABLE OF CONTENTS

PARA DESCRIPTION PAGE

Section 1 Description of Services 4

1.0 Contract Scope 4

1.1 Place of Performance 4

1.2 MILSTAR/AEHF Support 4

1.2.1 Milstar/Advanced Extremely High Frequency (AEHF)

Operational Communications Support Services 4

1.2.1.1 Current Operations Support 4

1.2.1.2 Protected SATCOM System Expert (SSE) Operations Support 6

1.2.1.3 Protected Band Watch Officer (PBWO) Support 6

1.2.2 Milstar/AEHF Cryptographic and Communications Security

(Crypto/COMSEC) Operations Support Services 7

1.2.2.1 Cryptographic Planning Support 7

1.2.2.2 Cryptographic Operations Support 7

1.2.3 Milstar and AEHF System Technical Services 8

1.2.4 Training 9

1.2.5 Additional and Quick Response Services 9

1.2.6 Projected In Scope Contract Changes and Issues Affecting the Contract 10

Section 2 Government Furnished Facilities and Services 11

2.1 Government Furnished Facilities 11

2.2 Government Furnished Data 11

2.3 Government Furnished Services 11

Section 3 Performance and Responsibilities 12

3.0 General Information 12

3.1 Program Management 12

3.1.1 Contractor Program Manager 12

3.1.2 Contractor Security Manager 12

3.1.3 Employee Management 12

3.1.4 Contract Performance Management 13

3.1.5 Contract Transition 13

3.1.5.1 Phase-In 13

3.1.5.2 Status Briefings and Readiness 13

3.1.5.3 Phase-out 13

(*) and (**) Paragraphs deemed mission essential as identified in PWS paragraphs 3.13.1.1 and 3.13.1.2

3.1.6 Authorized Technical Direction 13

3.1.7 Deliverables 14

3.1.8 Program Management Review (PMR) 14

3.1.9 Security Requirements 14

3.2 Contract Information Management 15

3.2.1 Data Management 15

3.2.2 Contract Publications 15

3.2.3 Air Force Technical Order Management 15

3.2.4 Directive Publications Review 15

3.2.5 Freedom of Information Act and Privacy Act 15

3.3 Operational Exercises 15

3.4 Base Access Delays 15

3.5 Travel and Materials 16

3.6 Safety 16

3.7 Environmental 17

3.8 Recycling 18

3.9 Federal, State, and Local Laws 18

3.10 Interfaces with Participating Associate Contractors 18

3.11 Quality Performance Program Requirements 18

3.12 Contractor Quality Program 19

3.13 Mission Essential 20

3.14 Ancillary Training Requirements 21

3.15 Antiterrorism 22

Section 4 Services Summary 23 Appendix A Acronyms 25 Appendix B Publications List 27 Appendix C Possible Travel Locations 31 Appendix D Workload Estimates 32

Exhibits A&B Contract Document Requirements List (CDRL)/Data Item Descriptions (DIDs) List 33

(*) and (**) Paragraphs deemed mission essential as identified in PWS paragraphs 3.13.1.1 and 3.13.1.2

Section 1- Description of Services

1.0 Contract Scope

The contract provides mission support services to the Milstar and AEHF missions for the 4 SOPS.

1.1 Place of Performance

The 4MS services identified in this section shall be provided primarily at Schriever Air Force Base (SAFB), Colorado and also requires travel to locations worldwide. Temporary Duty locations, purposes, and number of trips are identified in Appendix D of this PWS. This is a tentative list of the Government, and it will be modified during the course of the contract as required.

The Contractor shall provide 24 hours a day, 7 days a week (24/7) PBWO support, referencing paragraph

1.2.1.3. The Contractor shall provide support for core hours identified as normal office hours 0730 to 1630, though the nature of the short notice tasking’s may require the Contractor to adjust to meet the requirement.

Referencing paragraph 1.2.1.1.2.3 “Provide on-call user support for communications services issue resolution during non-regular duty hours. The contractor shall respond to SAFB within three (3) hours of Government request if the issue cannot be resolved via telecom."

1.2 MILSTAR/AEHF SUPPORT

The Contractor shall provide Milstar/AEHF operational communications support, Crypto/COMSEC support for the Milstar/AEHF systems, System Technical Services including training and provides PBWO support to worldwide Extremely High Frequency users and additional and quick response services. These system support activities shall include, at a minimum, the elements identified in paragraphs 1.2.1 through 1.2.5 below.

1.2.1 Milstar/AEHF Operational Communications Support Services

1.2.1.1 Current Operations Support

1.2.1.1.1 Monitor

The Contractor Shall:

1.2.1.1.1.1 Collect and monitor networks and payload data for systemic issues at the planning, payload, and terminal level. Identify to the 4 SOPS/Communications Flight (DOZ) any undocumented limitations or other systemic problems.

1.2.1.1.1.2 Create a daily advisory report that identifies system level activities with the Milstar and AEHF system, and electronically distribute to the respective Regional Satellite Communication (SATCOM) Support Center (RSSCs), Unified Combatant Commands (UCC) and various other users. (Contract Data Requirements List (CDRL) A001 – System Advisory Report)

(*) and (**) Paragraphs deemed mission essential as identified in PWS paragraphs 3.13.1.1 and 3.13.1.2

1.2.1.1.2 Troubleshoot **

The Contractor Shall:

1.2.1.1.2.1 Troubleshoot strategic and tactical networks, as well as terminal related issues, during scheduled and unscheduled system outages, as well as during day-to-day operations.

1.2.1.1.2.2 Demonstrate an understanding of, as well as how to properly extract necessary data from, technical documentation (i.e. Interface Control Documents, System Requirements Documentation, Technical Manuals and Orders, Etc.) in order to support troubleshooting efforts.

1.2.1.1.2.3 Participate in Situation Assessment Recovery Team meetings to assist in resolution of system level anomalies.

1.2.1.1.2.4 Provide on-call user support for communications services issue resolution during non-regular duty hours. The Contractor shall respond to SAFB within three (3) hours of Government request if the issue cannot be resolved via telecom.

1.2.1.1.3 Trending

The Contractor shall trend constellation resources using the Mission Planning Element (MPE), or other available tools, on a monthly, quarterly, and yearly basis in order to identify unexpected systemic issues as well as to provide data for future payload configuration for both the Milstar and AEHF. The Contractor shall also provide trending analysis on an as needed basis for emergent situations as directed by 4 SOPS/DOZ. This needs to be provided to the community of interest in an easily readable format. (CDRL A002 – Trending Report)

1.2.1.1.4 Planning/Monitoring Tool Operations and Support

The Contractor Shall:

1.2.1.1.4.1 Provide assistance to users of the MPE communications planning and resource monitoring tools, as well as any other future EHF communications planning tools.

1.2.1.1.4.2 Provide configuration management for the AEHF MPE resource monitoring databases and produce useable archives for this data to be used by 4 SOPS and other system users as requested.

1.2.1.1.4.3 Provide support to operations of the resource monitoring distribution through organic MPE function of Communications Asset Monitoring (CAM) Distribution (CAM-D), as well as by other contingency means if necessary.

1.2.1.1.4.4 Provide Structured Query Language (SQL) database queries for report generation.

1.2.1.1.4.5 Plan and deliver terminal image products for the squadron’s non-command and control terminals (e.g. Advanced Secure Mobile Anti-Jam Reliable Tactical Terminal (A SMART-T), Single Channel Anti-jam Man-Portable terminal) to ensure normal operations, test events, and training evolutions are accomplished successfully. **

(*) and (**) Paragraphs deemed mission essential as identified in PWS paragraphs 3.13.1.1 and 3.13.1.2

1.2.1.1.4.6 Provide Milstar and AEHF ephemeris files to the system users in the appropriate formats for planning and terminal operations on a weekly basis (during normal operations) and as needed when circumstance dictate off nominal distribution. These files need to be posted to an appropriate SIPR website and emailed as needed to user who will be maintained on a distribution list. (CDRL A003- Ephemeris Distribution Report) **

1.2.1.2 Protected SATCOM System Expert (SSE) Operations Support

The Contractor Shall:

1.2.1.2.1 Provide support for future systems and terminals with technical assessments and recommendations.

1.2.1.2.2 Draft, review, and coordinate on documents pertaining to payload operations and mission planning, as well as with the execution for current and developing SATCOM systems to include user message correspondence.

1.2.1.3 PBWO Support *

The Contractor Shall:

1.2.1.3.1 Provide personnel for 24/7 protected watch stander as support to the crew on the 4 SOPS operations floor (will require Top Secret (TS)/Sensitive Compartmentalized Information (SCI) clearance). Provide continuity binder for shift changeovers. (CDRL A004 – PBWO continuity binder)

1.2.1.3.2 Assist users in resolving system related issues in accordance with (IAW) Joint Spectrum Interference Resolution (JSIR) Procedures (CJCS-M 3320.02C) and Satellite Communications Electromagnetic Interference (EMI) Resolution Procedures (SI 714-5).

1.2.1.3.3 Maintain continuous global situational awareness (SA) for Milstar, AEHF, Ultra high frequency (UHF) Follow-On EHF (UFO/E) EHF Enhanced (UFO/EE), Interim Polar System (IPS), and follow on protected band constellations to facilitate immediate ops impact response to satellite anomalies.

1.2.1.3.4 Gather and consolidate constellation resource monitoring data from CAM data, Joint Integrated SATCOM Tool, Joint SATCOM Management and Planning System, RSSC trending reports and other available tools.

1.2.1.3.5 In coordination with 4 SOPS engineering and communications support functions, perform assessment to determine global operational impacts of satellite anomalies. This includes, understanding available root cause and the conditions of satellite during anomalies, recovery actions for accurate up channel reporting and potential user impacts. Examples of anomalies include problems with payload, satellite bus, crosslinks, crypto distribution, command & control, etc.

1.2.1.3.6 Up channel Immediate Chat or Voice Reporting to Joint Space Operations Center (JSpOC) in accordance with applicable directives and reporting criteria.

(*) and (**) Paragraphs deemed mission essential as identified in PWS paragraphs 3.13.1.1 and 3.13.1.2

1.2.1.3.7 Generate/release SATCOM Event Message (SEM) to Strategic Knowledge Integration Web (SKIWEB) in accordance with applicable directives and reporting criteria’s. Report monthly on SEM activity.

(CDRL A005 – Monthly SEM status report)

1.2.1.3.8 Act in support role to the single, central focal point for all Protected SATCOM operations, ready to brief the Protected Operations Global SA picture to Command Staff at any time. Provide operations interface, technical expertise, and system status.

1.2.2 Milstar/AEHF Cryptographic and Communications Security (COMSEC) Operations Support Services

1.2.2.1 Cryptographic Planning Support **

The Contractor Shall:

1.2.2.1.1 Upon authorization, Build/Deliver/Archive Cryptographic Key Authorization Table (CKAT) to ensure all users have the correct Transmission Security (TRANSEC) and COMSEC keys to support Milstar/AEHF communications. (CDRL A006 - CKAT)

1.2.2.1.2 Assign/Deliver Fill Group Commands to the Key Translation Element (KTE) to ensure keys are delivered to the proper AEHF Local Key Management Station account.

1.2.2.1.3 Provide COMSEC planning for Cryptographic Voice (KGV)-11 services in coordination with Directed Network Planners.

1.2.2.1.4 Provide joint cryptographic planning for all users of the UFO, UFO/E, UFO/EE, and Enhanced Polar System (EPS).

1.2.2.2 Cryptographic Operations Support **

The Contractor Shall:

1.2.2.2.1 Provide joint cryptographic troubleshooting and support for all users of the Milstar and AEHF systems.

1.2.2.2.2 Provide updates to the AEHF Satellite Mission Control Subsystem Over the Air Rekey and End Cryptographic User (ECU) tables as new terminals are fielded.

1.2.2.2.3 Support the Protected Satellite Operations Center KTE, Radiant Mercury Boundary Protection Device (BPD), and Central AEHF Key Management Station. Perform operational support for all aspects mentioned in this paragraph to include consolidation of ECU status reports. Perform system administration for the BPD which requires Security+ certification. (CDRL A007 - ECU Status Report)

(*) and (**) Paragraphs deemed mission essential as identified in PWS paragraphs 3.13.1.1 and 3.13.1.2

1.2.2.2.4 Provide technical assistance to the Controlling Authority and Air Force Space Command (AFSPC) on all Milstar/AEHF cryptographic issues.

1.2.2.2.5 Provide MPE support for cryptographic planning functionalities that may include the use of SQL.

1.2.3 Milstar and AEHF System Technical Services

The Contractor Shall:

1.2.3.1 Provide technical assessment and advice to the 4 SOPS leadership regarding user interests in reconfiguring both the Milstar and AEHF constellations, as well as with other executive decisions with impacts to user operations. **

1.2.3.2 Provide technical assistance to system users and managers during the development of their contingency or exercise communications plans to help ensure the most efficient use of the Milstar and AEHF constellation. This support may occasionally include deployments to continental United States (CONUS) and outside contiguous United States (OCONUS) locations.**

1.2.3.3 Provide technical assistance from a payload and system level to the RSSCs to ensure a viable conduit for support and information flow between the organizations.

1.2.3.4 Provide support through 4 SOPS/DOZ to the squadron’s weapons and tactics section for the development of advanced tactics with an emphasis on user communication support (will require TS/SCI clearance).

1.2.3.5 Provide support to the Exercise Evaluation Team. Support consists of evaluating and developing scenarios to exercise personnel readiness in response to system anomalies, communication outages, and wartime or real-time events.

1.2.3.6 Support 4 SOPS during operational test events of system functionalities to include the communications planning tools (e.g. MPE) and on orbit testing for new assets.

1.2.3.7 Assist 4 SOPS in writing Deficiency Reports (DR) IAW Technical Order (T.O.) 00-35D-54 and tracking DR’s.

1.2.3.8 Perform and provide analysis of system performance to include ‘what if’ scenarios and post anomaly investigations as they relate to operations. (CDRL A008 – Observation Analysis Report)

1.2.3.9 Manage and provide system administration support to the 4 SOPS Communications Support website and the associated operating software on the server. Operational problems with this tool shall be corrected within 72 hours of identification. The Contractor shall ensure the website databases are updated with the latest data, and shall archive replaced databases. Database baseline updates shall be applied as AEHF systems are fielded.

(*) and (**) Paragraphs deemed mission essential as identified in PWS paragraphs 3.13.1.1 and 3.13.1.2

1.2.3.10 Conduct authorized administrative functions on the Joint Functional Component Command (JFCC) Space website in support of SOC operations. Ensure a Secure Internet Protocol Router Network (SIPRNet) distribution list is kept up-to-date, to be used in the absence of product distribution via website.

1.2.3.11 Provide technical meeting and conference support services, including technical support to the Government during conferences, seminars, technical and operational meetings and reviews (e.g. EHF Users Forum (EUF), Material Improvement Process Review Board, Configuration Control Board (CCB), Key Management Architecture Working Group, etc.). Such support may require the Contractor to develop, present, and defend a presentation. This includes providing minutes produced by the meeting host, or providing a synopsis of the meeting or conference to include any concerns affecting 4 SOPS. Trip reports shall be written for conferences attended outside of the local area. (CDRL A009 - Meeting Minutes/Trip Report)

1.2.4 Training

The Contractor Shall:

1.2.4.1 Provide communications systems proficiency training. Training includes informal training sessions that would last no more than one duty day.

1.2.4.2 Train 4 SOPS and UCC personnel (see travel list in Appendix C) on system level technical theory, communications planning, and communications planning tool usage of AEHF MPE.

1.2.4.3 Train 4 SOPS personnel on AEHF Secure Mobile Anti-jam Reliable Tactical Terminal operations.

1.2.4.4 Provide cryptographic training and education to 4 SOPS personnel and Milstar/AEHF system users and managers.

1.2.4.5 Provide continuing training for PBWO to ensure proficiency.

1.2.4.6 Provide logistical support for all training to include developing training materials and procedures, and providing a secure location for the local Milstar and AEHF System Level Course. Ensure all Government Furnished Property (GFP) is fully functional and ready to perform training and students are provided course materials. Local training shall require storage of classified equipment and material IAW the DD Form 254 block 11d. The government will not be responsible for providing a location for local training. (CDRL A010 – Training Documents)

1.2.5 Additional and Quick Response Services

The nature of the services may require the contractor to provide quick response deliverables and respond to additional or quick response taskings to meet the needs of the Government. This may require short notice report production or document reviews and the preparation of technical, procedural, conceptual, and information papers with minimal notice. It is understood that work in support of quick response taskings may conflict with work already scheduled and shall be identified and assigned by the Contracting Officer Representative (COR).

(*) and (**) Paragraphs deemed mission essential as identified in PWS paragraphs 3.13.1.1 and 3.13.1.2

1.2.6 Projected In Scope Contract Changes and Issues Affecting the Contract The 50th Space Wing (50 SW) anticipates requirements growth (mission and equipment) and contract requirement fluctuations to occur throughout the 4MS period of performance. Additionally, the 50 SW anticipates that existing systems (e.g., mission, communications, and mission support) will be replaced with new systems during the 4MS period of performance. These systems may require support to a level yet to be determined. This support may include additional terminal users, e.g. International Partners (United Kingdom, Canada, and Netherlands). The following requirements represent potential changes to the contract, and are considered to be within the scope of the contract. As these requirements represent certain unknowns, the offeror is not required to propose against these efforts. These efforts may include additional labor and travel. The Government will negotiate any in scope changes directly with the Contractor at the time any such requirement can be defined.

1.2.6.1 Potential AEHF Satellite Launch

During the course of this contract, the government anticipates the launch of additional AEHF satellites.

1.2.6.2 Potential EPS Launch

The Government anticipates an EPS satellite launch to occur during the course of this contract. Increases to the contract may occur during the period of performance due to activities associated with the EPS system.

1.2.6.3 Operations Floor

The Contractor may be required to share resources with multiple units to include Government and other contractors in order to meet future Integrated Operational Evaluation requirements.

1.2.6.4 Future Crypto Planning

Provide joint cryptographic planning for users of emergent EPS and future AEHF systems requirements.

1.2.6.5 Operational Test Events

There is a possibility 4 SOPS will require future support for operational test events of communications planning tools to include the full scope of functionalities within the tool.

1.2.6.6 KGV-11 De-scope

During the period of performance of this contract tasks associated with KGV-11 networks may be de-scoped.

(*) and (**) Paragraphs deemed mission essential as identified in PWS paragraphs 3.13.1.1 and 3.13.1.2

Section 2 – Government Furnished Facilities and Services

2.0 Facilities and Services

2.1 Government Furnished Facilities

The Government will provide sufficient workspace within the 4 SOPS operational area on SAFB. The Government will provide access to Secure Telephone set with commercial and Defense Switched Network (DSN) access. The Government will provide access to a SCI approved shredder, a classified Secret color laser printer, an unclassified black and white laser printer, and classified storage space within a U.S. General Services Administration (GSA) approved safe. The Government will provide access to classified computers connected to SIPRNET, unclassified computers connected to Non-Secure Internet Protocol Router (NIPRNET), and classified Mission Planning Subsystem (MPSS) computers connected to an internal classified processing network equipped with productivity software.

2.1.1 Any utilities currently used to support analysis, production and dissemination will be provided by the Government.

2.1.2 All government provided facilities and equipment, to include floor space allocations, are subject to adjustment or relocation during the period of performance of this contract.

2.1.3 The Contractor shall sign a hand receipt for laptops provided by the Government for the performance of required training. The Contractor shall identify any laptops not in working order and notify the COR in writing.

The Contractor and the Government CORs shall jointly determine the working order and condition of all laptops provided. In the event of a disagreement between the Contractor and the Government COR on the working order and condition of the laptops, the disagreement shall be treated as a dispute under the contract clause entitled "Disputes" located in the contract.

2.2 Government Furnished Data

The Contractor shall operate equipment IAW applicable technical orders to include current changes and supplements. If technical orders are not available, the Contractor shall follow commercial manuals or industry standards. For a list of current procedures/manuals/technical orders, See Appendix B.

2.3 Government Furnished Services

The Government will provide on-base postal/parcel distribution services, basic custodial service, security and fire protection, emergency medical services, classified destruction, local area off-base, and long distance telephone service including DSN service for official government phone calls in performance of this contract.

The Government will provide government only sourced training.

(*) and (**) Paragraphs deemed mission essential as identified in PWS paragraphs 3.13.1.1 and 3.13.1.2

Section 3 – Performance and Responsibilities

3.0 General Information

This section of the PWS outlines the conditions and constraints the Contractor must perform within the contract and does not contain any description of services to be performed. Refer only to Section 1 – Description of Services for identification of the services to be performed by this contract. The following conditions and constraints pertain to the entire contract and is arranged logically, not associated with any particular service or paragraph in Section 1– Description of Services.

3.1 Program Management

The Contractor shall provide program management to ensure efficient and effective accomplishment of all work required. The Contractor shall provide qualified personnel, equipment, tools, materials, supervision, and services necessary to perform the services described within this PWS.

3.1.1 Contractor Program Manager

The Contractor shall identify in writing to the Government Contracting Officer the individual assigned to act as the Contractor Program Manager (CPM) and any authorized Deputy Contractor Program Manager (DCPM).

The CPM or DCPM shall have full authority to act on behalf of the company in all matters relating to contract performance. The CPM and DCPM shall read, write, speak, and understand the English language. The CPM or DCPM shall be made available to the Government Program Manager (GPM) or GCO during normal duty hours within thirty (30) minutes of notification, and within two (2) hours of notification after normal duty hours. The CPM or DCPM shall provide management information only to the GPM or the GCO.

3.1.2 Contractor Security Manager

The Contractor shall identify to the GPM the security point of contact responsible to obtain the appropriate security clearances for employees working this contract and who will be responsible for all contractor security responsibilities associated with this contract.

3.1.3 Employee Management

Contractor personnel shall be under the direction and control of the Contractor. Contractor personnel shall be subject to rules and policies governing the activities of personnel on government installations. The Contractor shall not employ persons for work on this contract if such employees are identified as potential threats to the health, safety, security, general well-being or operational mission of the installation and its population. The GCO will notify the Contractor in writing, to remove any employee from the installation when retention of such employee endangers life, property, security, or where such an employee violates reasonable and necessary base regulations. The Contractor shall not employ any person who is an employee of the United States Government if employing that person would create a conflict of interest. All Contractor personnel shall be able to read, write, speak, and understand the English language. The Contractor shall ensure mission essential work center coverage while minimizing potential harm to Contractor employees. All Contractor employees are required to identify themselves by introducing themselves or being introduced as Contractor personnel and by displaying distinguishing badges or other visible identification for meetings with Government personnel, and shall also identify themselves during telephone conversations and in formal and informal written correspondence. The Contractor shall retrieve and return to host unit, all identification media, including common access card and restricted area badges from contract employees that depart for any reason before the contract expires or upon

(*) and (**) Paragraphs deemed mission essential as identified in PWS paragraphs 3.13.1.1 and 3.13.1.2 termination of the contract. The Contractor shall notify the Government within 24-hours when unable to retrieve identification media from contract employees.

3.1.4 Contract Performance Management

The Contractor shall advise the GCO immediately of any problems that affect the Contractor’s performance or impact mission accomplishment. All questions concerning interpretation of the contract or PWS will be directed to the GCO. Meetings and coordination efforts must be held at frequencies commensurate with the complexity and status of the effort required to support the work and meet the identified requirements.

3.1.5 Contract Transition

The Contractor shall transition into and out of this contract without degradation of service. The Government will oversee the contract transition period. The GPM will schedule a transition “kick-off” meeting at the start of the transition period to be attended by the incumbent contractor and the successor contractor. The transition assistance required by the successor contractor shall not interfere with the incumbent contractor’s ability to perform the services of this contract.

3.1.5.1 Phase-In

The Contractor shall establish procedures to ensure a successful transition of all services identified in this PWS and assume all responsibilities without any degradation in service. (CDRL B001 Phase-In Plan) The Contractor shall begin initial phase-in operations during the period identified in the contract and have a complete workforce trained and available in each work center no later than the start date of the contract. Phase-in activities will include appropriate interface with the requiring activity and incumbent contractor to observe and become familiar with current operations to facilitate assumption of total contract performance on contract start date. All required equipment inventories and inspections with the Government will occur during the Phase-in period.

The Contractor shall contact the GPM to coordinate Phase-In activities that include government personnel.

3.1.5.2 Status Briefings and Readiness

During Phase-In, the Contractor shall provide weekly briefings to the 4MS GPM and the 4MS Multi-Functional Team. These briefings will discuss readiness status, problems encountered in accomplishing the phase-in, categorized as minor, major, or showstoppers, progress-to-date with schedule updates to reflect the actual progress, any variances from efforts, any work-around plans being implemented to resolve problems, and any support required from the Government for phase-in.

3.1.5.3 Phase-out

The Contractor shall fully support and cooperate with the successor to ensure a smooth transition of all services identified in their PWS. The Contractor shall ensure all responsibilities are transferred with no degradation in service and maintain overall contract responsibility until the completion of the contract period of performance and the transition to the successor is complete. The Contractor shall provide a Phase-Out Plan within 30 days of government request. (CDRL B002 Phase-Out Plan)

3.1.6 Authorized Technical Direction

The Contractor shall only accept technical direction from the GCO or the COR as appointed by the GCO.

Technical direction is defined as that process by which the contractor receives guidance and instruction, as it relates to an element of work solely within the existing requirements of the PWS. All questions concerning interpretation of the contract or PWS shall be directed to the GCO. The GCO is the only individual authorized

(*) and (**) Paragraphs deemed mission essential as identified in PWS paragraphs 3.13.1.1 and 3.13.1.2 to provide contract clarification and/or modify, in any way, the terms of the contract. Such changes of terms shall be accompanied by issuance of a modification to the contract signed by the GCO. The GCO shall be notified immediately upon receipt of unauthorized technical direction from unauthorized government personnel for potential resolution.

3.1.7 Deliverables

Data delivered in the normal course of the 4MS contract performance shall be accomplished IAW the format, frequency, and distribution identified in the CDRLs contained in each DD Form 1423 under Exhibit A of this contract. The use of a Receiving Report (DD Form 250) for each CDRL is not required for inspection and acceptance of the deliverables; however, an informal review will be accomplished by the COR. Changes and/or updates to data deliverables will be communicated to the contractor by the GCO. The GCO, COR and GPM (as applicable) shall perform final inspection and acceptance of deliverables. The preferred method of delivery for data identified in the PWS is via electronic media, and must be compatible with SAFB Local Area Network electronic media requirements.

3.1.8 Program Management Review (PMR)

3.1.8.1 The Contractor shall provide a PMR to the government semi-annually. Emphasis shall be on overall performance (to include contractual and technical concerns) and process improvement. These PMRs will be held at SAFB and will be coordinated with the COR/GPM. The Contractor shall present PMRs within 21 days after the end of the reporting period. (CDRL B003 – PMR).

3.1.9 Security Requirements

3.1.9.1 The Contractor shall ensure personnel are adequately cleared to the required security clearance levels (up to and including TS/SCI) prior to contract start (see the 4MS DD Form 254). Additionally, the Contractor shall maintain a personnel pool that will ensure personnel with the requisite knowledge and skills are available to support short notice taskings upon direction of the GCO. A Department of Defense (DoD) Contract Security Classification Specification Department of Defense Form (DD Form 254) must be prepared and reflect the security requirements for 4MS at every operating location. The facility clearance and level of safeguarding required has been determined to be TS/SCI. The Contractor must possess or obtain TS security clearances, with the ability to hold an SCI billet, prior to contract start date. A specific number of SCI billets will be allocated to the contract and will be assigned to all, or a subset, of the contract personnel. This will be done by the COR as deemed necessary for mission accomplishment. Not every contract member will necessarily hold a TS/SCI billet. The Contractor shall be required to access the items identified on the DD Form 254. Performance of the requirements will allow the Contractor to have access to the items identified on the DD Form 254. The Contractor shall provide personnel with the necessary TS/SCI security clearances and shall maintain appropriate personnel security clearances for employees per DoD 5220.22-M, National Industrial Security Program Operating Manual (NISPOM).

3.1.9.2 The Contractor shall enter into a Visitor Group Security Agreement (VGSA). The Space Wing Information Protection Office is the point of contact for completing a VGSA. The VGSA is an agreement between the installation commander and the Contractor that describes the conditions that must be met to gain access to the installation and sensitive information. The Government will provide initial and follow-up security procedures training to Contractor personnel who work in controlled and restricted areas.

(*) and (**) Paragraphs deemed mission essential as identified in PWS paragraphs 3.13.1.1 and 3.13.1.2

3.1.9.3 The Contractor shall ensure security complies with the NISPOM DoD 5220.22-M, the Industrial Security Program Management Air Force Instruction (AFI) 31-601, the contract’s DD Form 254, and the applicable base contractor integrated VGSA document.

3.1.9.4 The Contractor shall perform duties within restricted areas IAW with the provisions of the Air Force Installation Security Program (AFI 31-101 and applicable supplements), and the 50 SW Installation Security Instruction (50 SWI 31-101). The Contractor shall provide sufficient personnel authorized to serve as restricted area escorts for its employees. Failure of the Government to grant a clearance, revocation of a clearance, or revocation of base access privileges for any individual employed by the contractor shall not serve as justification for failure to perform.

3.1.9.5 The Contractor shall control access to all areas of contractor responsibility IAW DoD Information Security 5200.1-R, paragraph 6.4.

3.2 Contract Information Management

3.2.1 Data Management

All data, regardless of media, produced in the performance of this contract shall be the property of the Government and shall be made available on the SAFB local area network and/or hard copy. The Contractor shall provide management related information directly to the government program manager.

3.2.2 Contract Publications

Applicable paragraphs within each listed publication are identified in Appendix G and are listed as either directive or as guidance. The contractor shall comply with all documentation defined as directive and comply with the intent of documentation defined as guidance.

3.2.3 Air Force Technical Order Management

The Contractor shall maintain applicable Air Force Technical Order (AFTO) in accordance with AFTO 00-5-1.

3.2.4 Directive Publications Review

The Contractor shall review new or revised directive publications (draft and final versions) and notify the GCO within 30 calendar days of receipt if the directive poses any cost or performance risk to the contract.

3.2.5 Freedom of Information Act and Privacy Act

The contractor shall ensure personal privacy data is protected to prevent unauthorized disclosure and ensure proper disposal. The contractor shall forward Freedom of Information Act and Privacy Act requests to the Government IAW AFI 33-332, not later than the first duty day after receipt of request.

3.3 Operational Exercises

The Contractor shall participate in all operational exercises and inspections to the fullest level possible without negatively impacting real-world operations.

3.4 Base Access Delays

The Contractor may experience delays entering and/or exiting bases due to exercises or security incidents and

(*) and (**) Paragraphs deemed mission essential as identified in PWS paragraphs 3.13.1.1 and 3.13.1.2 base closure or late reporting due to weather conditions, etc. In all cases, the Contractor shall ensure mission essential work center coverage while minimizing potential harm to contractor employees (see para 3.13).

3.5 Travel and Materials

3.5.1.1 Travel is necessary in support of this effort. The Contractor shall be responsible for all employee travel arrangements by commercial means. Transportation may be provided by the military depending on access to bases and availability of commercial transportation. Travel is expected to occur at various CONUS and OCONUS locations. The Contractor shall be prepared to support travel with short notices due to training support to the warfighter. A separate cost reimbursable CLIN is provided in the schedule. TDY locations, purposes, and number of trips are identified in Appendix C. The travel requirements may change throughout the life of the contract and increases to the travel and materials CLIN will be provided by the Government. The Contractor shall submit a trip report within 15 days after completion of travel for any Government directed travel. (CDRL A009 - Meeting Minutes/Trip Report)

3.5.1.2 The Contractor shall be reimbursed for material costs in support of training activities. Any material purchased in support of this contract shall remain property of the Government. The Contractor may also be directed to purchase open market materials in support of training efforts. The Contractor shall meet the goals and objectives of the DOD's Green Procurement Program and all supplements. Major items shall be purchased in a manner that is “most advantageous to the Government.” Upon written authorization from the GCO, the Contractor will be allowed to purchase from GSA when that method is identified as most advantageous to the Government. The Contractor shall be required to provide an inventory of all material purchased for reimbursement against the cost reimbursable CLIN. Shipments of training materials shall be the responsibility of the Contractor and will be reimbursed by the Government through the Travel and Materials CLIN. No profit is allowed for these costs; however, G&A is allowed and shall be identified, if applicable. All purchases greater than $3500 under this CLIN must receive authorization from the PMD or GCO.

3.5.1.3 The Contractor shall make every effort to utilize existing products and briefings to the extent practicable before developing new materials and briefings. The Contractor is responsible for ensuring that no copyright infringements, or other such violations, occur when developing products and briefings. An appropriate vendor or location must be used to produce copies in accordance with varying classification levels (i.e FOUO, Secret, No Foreign).

3.6 Safety

Follow provisions of AFI 91-202, The US Air Force Mishap Prevention Program:

3.6.1 Take all reasonable steps and precautions to prevent accidents and preserve the health and safety of Contractor and Government personnel performing, or in any way coming in contact with the performance of this contract; and

3.6.1.1 Take such additional immediate precautions as the GCO may reasonably require for health and safety purposes.

(*) and (**) Paragraphs deemed mission essential as identified in PWS paragraphs 3.13.1.1 and 3.13.1.2

3.6.1.2 The GCO may, by written order, direct Air Force Occupational Safety and Health (AFOSH) Standards and/or health/safety standards as may be required in the performance of this contract and any adjustments resulting from such direction will be in accordance with the Changes clause of this contract.

3.6.1.3 Any violation of these health and safety rules and requirements, unless promptly corrected as directed by the GCO, shall be grounds for termination of this contract.

3.6.2 Specifically, the Contractor shall:

3.6.2.1 Maintain a safe and healthful working condition for all Contractor personnel and must ensure conformance with standards developed under United State (US) Public Law 91-596, the Occupational Safety and Health Act (OSHA) of 1970, and State Occupational Safety and Health (OSH) Standards, American National Standards Institute (ANSI), and National Fire Protection Association standards. If a conflict occurs, the Contractor shall apply the more stringent standard. Allow the Base Safety Office to monitor all operations to ensure the safety of Government property. Follow AF traffic regulations.

3.6.2.2 Report all mishaps involving personal injury or illness and damage to government property resulting from Contractor operations to the COR, GCO, or GPM, the 50 SW Safety Office (50 SW/SE), and the Quality Assurance Manager no later than the end of the next duty day.

3.6.2.3 Be responsible for resolving all regulatory citations, request for delays, and variances and exemptions to OSHA. The Contractor is solely liable for fines, penalties, or other liabilities resulting from the Contractor’s failure to comply with these standards. Reimburse the AF for any damage to AF property determined by the GCO to be in the Contractor’s fault.

3.6.2.4 Inform the COR, GCO, or GPM of any identified safety hazards which expose personnel to possible injury, illness, or any possible damage to Government equipment or property.

3.6.2.5 Mishaps Investigation: The Government has the authority to conduct investigations of mishaps in Government facilities or to participate in the Contractor’s investigation of Contractor mishaps. The Contractor shall participate in, and cooperate with, Government mishap investigations as requested. The 50 SW/SE will govern the investigation and reporting of mishaps involving damage to Government property.

3.6.2.6 Safety Inspections: The Government may conduct facility inspections in Government facilities that are occupied by the Contractor. Within the 50 states and US territories, AF Contractors operating AF facilities located on or off AF installations, are subject to enforcement authority by Federal and State safety and health organizations. Authorized safety and health officials from states without OSHA approved occupational safety and health plans may be subject to the exceptions contained here, also exercise jurisdiction over Contractors operations.

3.7 Environmental

3.7.1 The Contractor shall be responsible for the disposal of all hazardous waste generated from their operations, including spill cleanup. The Contractor shall bear all costs associated with hazardous waste

(*) and (**) Paragraphs deemed mission essential as identified in PWS paragraphs 3.13.1.1 and 3.13.1.2 disposal. The Contractor shall be responsible for all fines and penalties that may stem from Federal, State, and Local laws violations.

3.7.2 The Contractor shall ensure its operations and procedures do not result in acts or omissions that will violate environmental laws, or fail to exercise due care concerning human health and the environment. The Contractor shall report acts or omissions in violation of environmental law to the 50th Civil Engineering Squadron/Environmental Section within 12 hours of discovery.

3.7.3 The contractor is responsible to report and promptly cleanup all spills in a manner consistent with current environmental regulations, in the event that it is necessary to utilize government material, equipment or personnel to clean up a contractor caused spill, the Contractor shall be required to reimburse the government for all associated costs. The Contractor shall follow procedures in the SAFB Hazardous Material /Waste Management Plan, as well as applicable state and federal regulations regarding the proper management of hazardous materials and hazardous waste.

3.7.4 The Contractor shall have approval from the base Bio-Environmental Engineer (BEE) and Hazardous Material Pharmacy (HAZMART) sections prior to purchasing, handling, using, and storing any chemicals, solvents, lubricants, and other products that require Material Safety Data Sheet (MSDS). The Contractor shall identify these materials and products on AF Form 3952 Chemical/Hazardous Material Authorization Request, Process Identification Form, and Shop Disposal Form. The Contractor shall provide one copy of the MSDSs for each item to BEE and HAZMART sections for review prior to any chemicals brought onto SAFB. The Contractor shall maintain one copy of the MSDSs for each hazardous material line item used within the work center.

3.7.5 The Contractor shall not use products that are or contain Toxic 17 chemicals, Extremely Hazardous Substances (EHS), Ozone Depleting Substances, and/or Persistent Bio-accumulative and Toxic chemicals. Any hazardous material containing one of these banned substances will not be allowed on base.

3.8 Recycling

The Contractor shall participate in the base recycle program. The Base Recycling Coordinator, 719-567-4028, will provide support and information on current recycling procedures.

3.9 Federal, State, and Local Laws

The Contractor shall perform the requirements of this contract in such a manner as not to violate any federal, state, or local laws, to include all Code of Federal Regulations. The Contractor shall be solely responsible for any reporting requirements and repercussions resulting from violations.

3.10 Interfaces with Participating Associate Contractors

The Contractor shall establish and maintain effective working relationships with all participating associate contractors.

3.11 Quality Performance Program Requirements

3.11.1 The Contractor shall provide quality control services to ensure that all services, deliverables, and products are of the highest quality and meet the standards established by the Services Summary (SS). Special

(*) and (**) Paragraphs deemed mission essential as identified in PWS paragraphs 3.13.1.1 and 3.13.1.2 emphasis will be placed on all technical products and deliverables to ensure compliance with established DoD, US Air Force, and 50 SWI and guidelines governing documentation development and compliance. Technical deliverable material shall be capable of withstanding critical peer review; therefore, deliverables shall be technically accurate, based on logical methodology, and include substantiated assertions.

3.11.2 The Government will periodically evaluate the Contractor's performance by appointing a representative(s) to monitor performance to ensure services are received. The Government representative will evaluate the Contractor's performance through intermittent on-site inspections of the Contractor's quality control program and receipt of complaints from base personnel. The Government may inspect each task as completed or increase the number of quality control inspections if deemed appropriate because of repeated failures discovered during quality control inspections or because of repeated customer complaints. The Government may decrease the number of quality control inspections if performance dictates.

3.11.3 The GCO shall follow the contract terms and conditions for Contractor's failure to perform satisfactory services or failure to correct non-conforming services

3.11.4 The Contractor shall present, upon request, any record, plan, program or other requirement under this PWS, along with compliance documents, for inspection by the COR.

3.12 Contractor Quality Program

3.12.1 The Contractor shall submit a Quality Program Plan (QPP) within 30 calendar days after contract start date. The GCO will notify the Contractor of acceptance or required modifications to the QPP. The Contractor shall make appropriate modifications and obtain acceptance of the plan by the GCO. The Contractor shall submit a revised QPP within 15 working days after each time the plan is revised or updated. The plan shall include methods utilized by the Contractor to ensure all requirements of the PWS are performed at a level of quality acceptable to the Government. (CDRL A011-QPP)

3.12.2 The QPP shall indicate the standards the contractor intends to use in performance of the work. The Contractor shall refer to the SS for thresholds of performance on critical requirements. The QPP shall address the Contractor’s surveillance methodology for each major function, how the contractor will track quality of performance, and actions the contractor proposes to ensure operations, engineering, and program management meet contract requirements. The objective is to show the Contractor's philosophy, methods, and techniques to ensure quality and consistency of effort in the performance of PWS requirements.

3.12.3 The Contractor shall develop and maintain a Quality Control (QC) inspection system that encompasses all functions of the contract. The QC inspection system shall satisfy the requirements in the Request for Proposal (RFP) and resultant contract and shall be designed to keep the Contractor's management informed of all issues affecting quality. The QC records of inspection shall indicate the nature and number of observations, the number and type of deficiencies found, and the nature of corrective action taken as appropriate.

(*) and (**) Paragraphs deemed mission essential as identified in PWS paragraphs 3.13.1.1 and 3.13.1.2

3.13 Mission Essential

3.13.1 For the purposes of this contract, mission essential status will be broken into two distinct categories.

The first will be for…