2-DRAFT_CLOIS_PWS_-_25_April_2014.pdf

Performance Work Statement (PWS)

Cape Launch Operations and Infrastructure Support (CLOIS)

4/21/2014

DRAFT

1.0. INTRODUCTION

1.1. PROGRAM MANAGEMENT…

1.2. CAPE DUTY OFFICE, WORK MANAGEMENT, AND EMERGENCY RESPONSE

1.3. FACILITIES AND INFRASTRUCTURE OPERATIONS AND MAINTENANCE

1.4. MISSION SUPPORT

1.5. ENGINEERING SERVICES

1.6. MUNITIONS AND FLIGHT HARDWARE

1.7. COMMUNICATIONS

1.8. NOTU UNIQUE PORT/ WHARF AND CRANES SERVICES

1.9. NASA UNIQUE SERVICES

2.0. GENERAL REQUIREMENTS

3.0. GOVERNMENT FURNISHED PROPERTY AND SERVICES

4.1. LOGISTICS

List of Appendices

Appendix A Facilities and Systems

Appendix B Communications Systems

Appendix C Facility Tier Definitions

Appendix D COLS Definitions

Appendix E Work Classifications

Appendix F Real Property Report

Appendix G Towers

Appendix H Meters

Appendix I Demarcation

Appendix J Cape Support Office Functions

Appendix K Industrial Control Systems

Appendix L Government Furnished Facilities

Appendix M Government Furnished Property including General Purpose Vehicles/Fuel Authorization

Appendix N CA/CRL List

Appendix O GF Software

Appendix P Data Access List

Appendix Q Training Courses

Appendix R Service Summary

Appendix S Abbreviations and Acronyms

Appendix T Glossary

Appendix U Bottled Water Listing

Appendix V ASTM Uniformat II Sample

PERFORMANCE WORK STATEMENT

CAPE LAUNCH OPERATIONS AND INFRASTRUCTURE SUPPORT (CLOIS)

Reliable, efficient and flexible mission operations and infrastructure support services for Cape Canaveral AFS

(CCAFS).

1.0. INTRODUCTION

The mission of the 45th Space Wing: One Team…Delivering Assured Space Launch, Range and Combat Capabilities for the Nation.

The mission of the CLOIS program is to provide operations, maintenance and engineering support for facilities and systems at Cape Canaveral Air Force Station (CCAFS), Florida and annexes contained in Appendix A. These facilities and systems are vital to the support of Department of Defense (DoD), civil, and commercial space launch processing at CCAFS..

Operations, mission support, and facility/infrastructure maintenance and sustainment at CCAFS have been purchased for over 50 years through various forms of contracts. These services were previously performed by two contractors. However, in order to reduce similar capabilities, improve overall efficiency and streamline operations, these services were consolidated into one contract.

The CLOIS contractor is responsible for planning and executing all preventive and corrective maintenance and performing configuration changes to facilities and systems necessary to achieve the greatest operational availability for mission success. The essential requirement of CLOIS is the prioritization of these efforts within the available funding resources based on mission support, personnel and hardware safety, life-cycle costs, and performance improvements.

1.1. PROGRAM MANAGEMENT. Mission success through highly effective program management.

1.1.1. Launch Readiness. The contractor shall develop, implement and maintain a comprehensive launch readiness process to ensure all facilities, systems, equipment, and utilities (F/S/E/U) including, but not limited to, buildings, structures, water distribution, electrical distribution, sanitary sewer, storm water, pavement, POL, mechanical systems, pressure vessels, and electrical systems listed in Appendix A are available, as required, to support all mission activities and milestones per the 45 SW launch-specific Operational Directive (OD). The contractor shall:

1.1.1.1. Provide status briefing slides on availability/maintenance of all Tier 1 and Tier 2 F/S/E/U to the Government program office for weekly Pre Vehicle Activity Review (VAR) and Operational Status meetings 24 hours prior to meetings. Systems shall be categorized as Fully Mission Capable (FMC), Partially Mission Capable (PMC), or Non-Mission Capable (NMC). [CDRL: A0001]

1.1.1.2. Present slides at the PreVAR.

1.1.1.3. Attended and support weekly Operational Status meetings. The meeting includes information on:

F/S/E/U critical checks; personnel availability, open and deferred preventive maintenance work, waivers and deviations, and any concerns or constraints.

1.1.2. Business Approach. The contractor shall provide a flexible, innovative and customer-focused business approach to manage the CLOIS program. The contractor shall:

1.1.2.1. Designate a Program Director with full authority to act for the contractor on all matters relating to the contract, coordinate contract activities and provide technical support to the government. Responsibilities may be delegated via written notice to the Contracting Officer.

1.1.2.2. Develop and execute a risk-based Program Management Plan (PMP) that outlines the contractor's plan to provide responsive, flexible, integrated and customer-focused services in support of the Air Force mission and is based on priorities set by the contractor with close coordination and input from the 45 SW. [DAL1]

1.1.2.3. Participate in a multifunction team (MFT) meeting with the government every two weeks for program status discussions and issue resolution. Information should include: status of PMP (work performed), cost of work performed (for cost CLINs), rational for baseline deviations, issues, etc. This meeting shall also be used as a forum to adjust the PMP when needed.

1.1.2.4. Associated contractor Agreements need to be in place within 6 months of contract award for all range O&M contractors (LISC, ROSS, ERTS).

1.1.3. Financial Management. The contractor shall employ best business practices to provide comprehensive financial management and ensure compliance with all cost charging and reporting IAW the DoD FMR 7000.14-R and 3200.11. The contractor shall:

1.1.3.1. Utilize a financial accounting system that meets standards required by applicable Federal Acquisition Regulations (FAR) and the Defense Contract Audit Agency (DCAA). The contractor shall:

1.1.3.1.1. Ensure the system is fully integrated with the Air Force’s automated work management system (currently Maximo), capable of maintaining complete cost integrity, captures and reports costs at the work order level and ensures all cost accounting data matches invoices.

1.1.3.1.2. Ensure the system is fully capable of recording costs associated with multiple government funding lines of accounting (LOA) to include invoicing different LOAs through Wide Area Workflow.

1.1.3.2. Respond to government as requested, in support of short notice suspense requests regarding budget cut drills, analysis and historical data and any other financial or business related data or analysis.

1.1.3.3. Job Order Cost Accounting System (JOCAS) Reports. The contractor shall electronically submit weekly job order costs to the Air Force standard JOCAS while maintaining the capability of identifying costs to a daily level. Three (3) additional weeks shall be allowed for all subcontractor costs to be submitted to the government.

Strict observation of Air Force program funding year costs is essential. The contractor shall isolate and identify erroneous or incomplete data. [CDRL: A0003] The contractor shall:

1.1.3.3.1. Ensure all costs are burdened with overhead, G&A, Fee and any other cost to the contractor for each reporting period. The final cost objective is defined as the Job Order Number (JON). JONs may be assigned to specific programs, projects, events, and/or fund sources. Accuracy of cost reporting to the correct JON and government-funding year is critical. Additionally, associate all costs to the correct fourth level PWS (e.g.

1.1.1.1.).

1.1.3.3.2. Ensure that cost adjustments affecting prior reporting periods are reflected as current month transactions (current month when adjustment is recorded), uses data elements associated with the adjustments which identify the record balances being adjusted and researches monthly adjustments to ensure that negative Job Order Number (JON) balances do not remain in the current Fiscal Year (FY). Changes shall be processed within the month following the requested change.

1.1.3.4. Provide automated single, network accessible, financial query tool for authorized government users to develop analysis reports. The tool shall be capable of linking both the accounting and work management systems to allow reports which relate total costs for: contract line item numbers (CLINs), task orders, fiscal years (FYs), date ranges, facilities, PWS, work orders, work categories, multiple JONs, cost centers, elements of expense, hours, and amount. The tool shall:

1.1.3.4.1. Support multiple parameters (i.e. multiple facilities, multiple JONs, multiple shops, etc.) in a single query and provide both predefined and ad hoc reporting of financial data.

1.1.3.4.2. Make cost data available to query by 0800L on Tuesday of each week.

1.1.3.4.3. Provide a method for government personnel to identify discrepancies and track to resolution.

Corrections of discrepancies shall be made within 30 calendar days unless approved by the government.

1.1.3.5. Develop annual financial operating plan to PWS fourth level (i.e. 1.1.1.1) for the cost CLINS on the contract. contractor format is acceptable. Host a monthly meeting that updates the budget and reports current actuals, variance, and estimate at completion. [DAL]

1.1.3.6. Reports and Estimates. The contractor shall provide the following reports and estimates:

1.1.3.6.1. Launch operation costs and variance reports. Generate a report covering variance (if variance is > +/- 10%) between launch estimates and launch actual costs incurred. [CDRL: A0004]

1.1.3.6.2. Variance Report (Cost CLINS). Provide a monthly analysis of actual to planned costs at the customer and PWS 3rd level to include volume and rate analysis and Estimate at Completion (EAC). The contractor shall partner with the government on the development of variance explanations to ensure common understanding. The contractor shall provide a mitigation plan for those PWS’s where cost is anticipated to exceed plan by more than

10%. [CDRL: A0005]

1.1.3.6.3. Job Order Cost Estimates. Provide cost estimates as requested. Estimates are required for changes in task or schedule requirements, year-end closeout, future-year planning, launches, and other JONs as required.

[CDRL: A0006]

1.1.3.6.4. Year End Estimate Report. Prepare and submit a detailed year-end cost estimate report at the customer level. The report shall included variance explanations to the annual operating plan and a detailed basis of estimate explanation. [CDRL: A0007]

1.1.3.6.5. Launch Scrub Costs. Prepare and submit a report (for each scrub) of actual launch scrub costs within 15 working days of the launch. [CDRL: A0008]

1.1.3.6.6. Reconciliation of Incurred Costs to Reported Costs. Submit a monthly reconciliation of the costs reported in general ledger system to the costs reported to the government in the JOCAS reports. [CDRL: A0009]

1.1.4. Safety Program. The contractor shall establish and manage a comprehensive safety program as required by OSHA Federal regulations. Injuries, damage and close calls resulting from contractor activities shall be thoroughly investigated and have appropriate corrective action taken. Close calls with the potential to have been a class A through D mishap as defined by AFI 91-204 shall be reviewable by the Air Force. The contractor shall:

1.1.4.1. Report anomalies including OSHA recordable mishaps to 45 SW Safety Office. Provide verbal report immediately (within 1 hour) and provide electronic copy of report to 45 SW Safety Office within 4 hours.

[CDRL: A0010]

1.1.4.2. Inspect government furnished facilities as required by 29 CFR 1925 and comply with AFI 91-202, para

3.12.3. Provide self-inspection results to 45 SW Safety Office. Accompany government safety inspectors during any inspection. The contractor shall:

1.1.4.2.1. Provide a response and corrective action for discrepancies discovered during safety inspections within 30 days of receipt and provide updates every 180 days until fully resolved.

1.1.4.3. Assist in development of explosive site plans, waivers, deviations and exemptions within CLOIS area of responsibility.

1.1.4.4. Establish a process safety management program, where applicable, that meets requirements identified in 29 CFR 1910.119 to include a compliance plan.

1.1.4.5. Explosives Safety Program. Comply with Explosives Safety requirements and submit locally written procedures and training requirements to 45 SW/SEW for approval each year IAW AFMAN 91-201, DoD 6055.9- STD, DoD 4125.26-M and AFSPCMAN 91-710.

1.1.4.6. Establish establish a System Safety Program IAW AFSPCMAN 91-710, Volume 1, para 2.5.2. The contractor shall:

1.1.4.6.1. Prepare detailed procedures for operation and maintenance of hazardous and safety critical systems and submit these procedures and any procedure changes to 45 SW Safety Office for review and approval. This will be documented in the Engineering Management Plan [CDRL: A0035].

1.1.4.6.2. Prepare crane lift plans for all hazardous, mission essential equipment, and dual crane lifts and submit to 45 SW/SE for review and approval per AFSPCMAN 91-710. [CDRL: A0011]

1.1.4.6.3. Follow operational and maintenance (to include inspection and testing) safety requirements contained in AFSPCMAN 91-710, Volumes 3, 5, and 6.

1.1.4.7. Transportation Safety. The contractor shall comply with applicable Federal, state and U.S. Coast Guard standards for all modes of transportation of personnel and hazardous material.

1.1.4.8. Comply with requirements of 29 CFR 1910.146 any time work involves a confined space.

1.1.4.9. Safety Training. The contractor shall develop and conduct operational safety training courses outlined in Appendix Q and update training materials annually. The contractor may use existing training plans, outlines, training tapes and materials. The contractor shall: [DAL2]

1.1.4.9.1. Maintain a system of automated training records with on-line access to government training personnel.

1.1.4.10. Provide CCAFS personnel with safety badges as needed and identified in Appendix Q. Note: Badges are currently provided in coordination with Safety Training.

1.1.5. Security Program. The contractor shall implement and manage an effective security program for CLOIS.

The contractor shall:

1.1.5.1. Establish a security program, to include Operational Security (OPSEC) and industrial security within 90 days of contract award including physical, personnel, information, communications, and Automated Data Processing (ADP) using 45 SW IDP 31-1 as a guide. The contractor shall be responsible for obtaining personnel security clearances, facility security clearances, security awareness training, maintaining records and reports, and participating in security program reviews IAW AFI 31-601 and AFH 31-602. The contractor may generate or store classified materials within approved facilities.

1.1.5.2. Possess a facility security clearance at the Secret level.

1.1.5.3. Comply with local security procedures and requirements for entrance to Department of Defense facilities, USAF controlled areas, and USAF restricted areas. Details for contractor badging and access to government facilities, including controlled and restricted areas.

1.1.5.4. Provide escorts for short-term work (NTE 3 work days) in restricted areas for contractor employees performing tasks under this PWS and without restricted area access.

1.1.5.5. Notify the government and Security Forces of all suspected facility abuse or vandalism. The government will determine validity of all suspected facility abuse or vandalism.

1.1.5.6. Key Control. Immediately report the occurrences of lost or duplicate keys to the government. The contractor is responsible for the cost of rekeying caused by loss of keys in their control. The contractor shall:

1.1.5.6.1. Prohibit the use of government issued keys by any persons other than the contractor's employees.

1.1.5.6.2. Prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contractor's employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the government.

1.1.5.7. OPSEC. The contractor shall comply with AFI 10-701, OPSEC. The contractor shall:

1.1.5.7.1. Appoint in writing, a point of contact, to liaise with the government OPSEC PM. The government will provide the Critical Information List, basic threat information, OPSEC guidance and specific countermeasures.

1.1.5.7.2. Develop and implement an OPSEC program plan to address how the contractor will protect critical information including: FOUO, PII, CPI, etc. The OPSEC Plan shall be submitted to the 45 SW OPSEC PM within 90 days of contract award. [DAL3]

1.1.5.7.3. Provide training to all employees within 90 days of hiring/assignment to a contract. Training documentation shall be available to the government. OPSEC training shall be incorporated into annual security training. [DAL4]

1.1.6. Quality Management. The contractor shall establish, document, and maintain a Quality Management System (QMS) and continually improve the system's effectiveness. The contractor shall:

1.1.6.1. Ensure that the QMS complies with International Organization for Standardization (ISO) 9001-2008 or an equivalent standard.

1.1.6.2. Provide an acceptable cause and corrective action response to every government-issued non-conformance notice and Corrective Action Requests (CAR).

1.1.6.3. Ensure that QMS documentation includes, but is not limited to: information on all QMS procedures, training and certification records, results of inspections and audits, nonconformance data, and corrective and preventive action records.

1.1.6.4. Ensure all QMS documentation is web accessible for government review. [DAL5]

1.1.7. Network and Information Technology Services

1.1.7.1. Information Technology Equipment and Software (IT). The contractor shall provide management, maintenance and support for CLOIS IT data, application software and Information Technology Equipment (ITE) IAW AFIs 33-129, 33-138, 33-200, 33-201 v2 and v9, 33-282, 33-322, 33-360, 33-364, 33-590 and 45 SWI 33- 114; AFMAN 33-152, AFMAN 33-153 and AFMAN 33-285; DIACAP, DoD 5200.2-R, DoD 8500.2, DoD 8570.01-M, e-Gov Act of 2002, FISMA and TO 00-33A-1001. The contractor shall:

1.1.7.1. Provide secure web-based user access to data, application software, and all contract information (e.g., CDRLs, DAL plans, reports, drawings, and other information generated in the performance of this PWS) IAW AFI 33-129, Paragraph 3.12.

1.1.7.2. Appoint primary and alternate unit level software managers. Provide appointment letter to the ADPE warehouse.

1.1.7.3. Comply with the required Government processes for any change, purchase or disposal of CLOIS ITE IAW AFMAN 33-153, Paragraph 2.12. or application software IAW AFMAN 33-153, paragraph , Paragraph

1.2.13.6.2. and 45 SWI 33-114.

1.1.7.4. Recommend and process excess, non-serviceable and lifecycle replacements of CLOIS ITE.

1.1.7.5. Utilize the Government-approved asset inventory management system (AIMS) for CLOIS ITE maintenance and accountability IAW AFMAN 33-153, Paragraphs 2.1.2. and 2.1.3.

1.1.7.6. Utilize Air Force Way (AFWay) and/or Network-Centric Solutions (NETCENTS) to purchase IT equipment IAW AFMAN 33-153. Paragraph 2.2.

1.1.7.7. Appoint primary and alternate equipment custodians IAW AFMAN 33-153, Paragraph, 1,2,13,3. to manage CLOIS ITE. Provide appointment letter to the ADPE warehouse.

1.1.7.7.1. Coordinate through the Base Equipment Control Officer (BECO) to identify accountability, transfer, and acquire disposition instructions for government-furnished IT systems and associated equipment IAW AFMAN 33-153, Paragraph 2.13.

1.1.7.7.2. Notify the BECO for replacements of IT equipment as required for maintenance swap-outs and maintenance trouble tickets before the equipment is removed from the account IAW AFMAN 33-153, Paragraph 2.5.11.2.

1.1.7.8. Comply with Information Assurance (IA) requirements, standards and AFIs for IA related reports, certifications, accreditations, updates and submissions. AFI 33-200, AFI 33-201 v2, AFI 33-201 v9, AFMAN 33- 285, DoD 8570.01-M. (CDRL: A0012)

1.1.7.8.1. Accomplish initial and annual IA training IAW AFI 33-200, Paragraph 3.39. for all contractor employees requiring government network access.

1.1.7.8.2. Appoint a primary and alternate Information Assurance Officer (IAO) IAW AFI 33-200, Paragraph

2.27. Provide appointment letters to the Wing IA Office and complete government-provided training.

1.1.7.8.3. Ensure personnel with elevated privileges are certified IAW DoD 8570.01-M, Paragraph C3.2.4.8.4.

and AFMAN 33-285, Paragraph 4.3.3. Provide copies of 8570 certificates and signed elevated privilege user agreements to the Wing IA Office.

1.1.7.9. Network and IT requirements and cabling shall be accomplished IAW section 1.7.1 of this PWS.

1.1.7.2 Network Services. The contractor shall operate and maintain the 45 SW NIPRNET within their assigned area of responsibility. The contractor shall

1.1.7.2.1. Provide Client Service Technician’s (CSTs) for the contractor workforce.

1.1.7.2.2. Provide system/application administration support and problem resolution assistance to all authorized contractor personnel for the operation and use of application hardware and software.

1.1.7.2.3. Support database development and administration activities as needed but not limited to: activities related to database design, installations, conversions, migrations, client and server technology, database administration (DBA) and tuning, data warehousing, and web database interfaces. NOTE: CLOIS servers will be consolidated in virtualized data center and managed by 45 SCS. The contractor shall be responsible for the applications.

1.1.7.2.4. Maintain the accuracy, accessibility and integrity of CLOIS data and application software including active, backup and archived data, regardless of classification.

1.1.7.2.5. Utilize government standard desktop configuration and approved software in the development, maintenance, and operations of the NIPRNET.

1.1.7.3. Network Security. The contractor shall ensure that all networked systems are configured to meet the Defense Information Systems Agency (DISA) Network Security Technical Implementation Guides (STIG). The contractor shall:

1.1.7.3.1. Provide network technical services consistent with government-approved Classified Message Incident (CMI) plans and this PWS for user administration, file backup, archiving and retrieving of files, and use of network software and for other network-related assistance in dealing with classified message contamination or any investigation of suspected wrongful use of US Government computer assets.

1.1.7.3.2. Implement network hardware/software updates, upgrades, IAVA, NOTAMS IAW AFI 33-138, Paragraph 3.16., restorals and anomaly resolution, etc. for functional applications. The contractor shall:

1.1.7.3.2.1. Determine and document if anomalies that occur during the update process are caused by the update itself or are unrelated.

1.1.7.3.2.2. Analyze unique configurations of user systems affected by updates to determine impacts prior to implementation.

1.1.7.3.2.3. Implement updates to Government systems on the network while de-conflicting updates with on-going user operations and minimizing risk of disrupting service and notify Government of any implementation delays or issues.

1.1.7.3.3. Report any actions which result in unauthorized system access, denial of service, loss of data, loss of system or data integrity, or disclosure of sensitive information immediately to the 45 SW SIMC for incidents on the 45 SW network IAW AFI 33-138, Paragraph 5.10.

1.1.7.4. COMSEC Support: The contractor shall:

1.1.7.4.1. Appoint personnel to be the primary and alternate COMSEC Responsible Officer (CRO) IAW AFI 33- 201 v2, Paragraph 4. & 4.1.3. Communications Security (COMSEC) User Requirements (FOUO), to serve as focal points for all COMSEC matters.

1.1.7.4.2. Ensure designated CRO provides user-training to personnel who handle COMSEC material and equipment and who perform COMSEC custodian services IAW AFI 33-201V2, Paragraph 5.

1.1.7.4.3. Appoint personnel to be the primary and alternate Secure Voice Responsible Officer (SVRO) IAW AFI 33-201 v9, Paragraph 1.3.4. to serve as focal points for all secure voice matters.

1.1.7.4.4. Coordinate with the CCAFS Range contractor (Currently LISC) COMSEC Account to obtain a sub-account IAW AFI 33-201 v2, Paragraph 4. & 4.1.3.

1.1.7.4.5. Ensure designated CLOIS personnel are responsible for and validate that all COMSEC equipment is on a CA/CRL account IAW AFI 33-201 v2, paragraph 13.2.

1.1.7.5. Land Mobile Radio. The contractor shall manage assigned land mobile radio (LMR) devices IAW AFI 33-590, Paragraph 3.8. The contractor shall:

1.1.7.5.1. Appoint primary and alternate LMR managers and appoint primary and alternate call sign managers IAW AFI 33-590, Paragraph 3.8.. Provide appointment letters to 45 SW LMR Manager.

1.1.7.5.2. Return LMR devices to the 45 SW LMR Manager for repair, reprogramming or replacement when necessary.

1.1.7.5.3. Submit requirements for new or additional LMR devices to the 45 SCS LMR Manager.

1.1.8. Environmental Management System. The 45th Space Wing has implemented an Environmental Management System (EMS) to ensure the continuous improvement of environmental quality under the guidelines of ISO 14001. The 45 CES Environmental Office is the single point of contact with all regulatory agencies concerning environmental issues such as regulatory interpretation, compliance reporting, inspections, and spills or releases. The services identified within this PWS are included in the scope of the 45 SW EMS. The Air Force has overall responsibility for environmental compliance of activities performed on its installations. However, the contractor shall be responsible for any fines or penalties as a result of failure to perform PWS requirements. As a key participant in the 45 SW EMS, the contractor shall:

1.1.8.1. Develop, as part of its Quality Management System, internal controls, procedures, communications, training and documentation to ensure and demonstrate compliance with all federal, state, Air Force, and local rules and regulations, all applicable environmental regulatory permits and all current 45 SW management/operating plans. Awareness training for all environmental media (air, water, asbestos, etc.) is available at https://ESOHTN.com for use in developing job specific environmental training programs. [DAL6]

1.1.8.2. Develop, submit, implement and maintain the operating plans listed below for approval, within 90 days of full performance start. Operating plans will be incorporated into the 45 SW management plans as annexes and shall be implemented within 120 days of full performance start. Revised and updated plans shall be provided to the Government within 30 days of implementing any changes in operating procedures.

1.1.8.2.1. Ozone Depleting Substance Operations Plan (ODSOP) shall identify procedures to track, manage, recover, re-use or turn-in ODS (refrigerants and halon) regulated under 40 CFR Part 82 IAW the 45 SW ODSOP and AFI 32-7086, Chapter 4. (See PWS Section 1.3 for for additional ODS requirements.) Identify the individual(s) responsible for overseeing implementation of the ODSOP. [CDRL: A0013]

1.1.8.2.2. CLOIS Waste Management Plan (CWMP) shall include: an assessment to identify all potential waste streams generated by contractor operations, characterization of the waste stream (hazardous, universal, regulated, recyclable, solid, etc.), roles and responsibilities, training, and the procedures for characterizing, managing, diverting or disposing of waste generated to comply with federal and state regulations. Plan shall be written IAW 45 SW Management Plan 32-7042, Integrated Solid Waste Management Plan; 45 SW Management Plan 19-14, Waste Petroleum Products and Hazardous Waste Management Plan; and 45 SW Operations Plan 19-16, Polychlorinated Biphenyls. [CDRL: A0014]

1.1.8.2.3. Asbestos Operations Plan. Provide a comprehensive written Asbestos Operations Plan (AOP) to carry out the objectives of facility asbestos management IAW all federal and state environmental and occupational health regulations and the 45 SW Asbestos Management Plan. All records pertaining to asbestos facility activities

(excluding personnel medical records) conducted under this plan shall be maintained by the contractor as a part of the official Air Force facility asbestos file. [CDRL: A0015]

1.1.8.2.4. Operations Plan for Coatings Containing Hazardous Constituents (i.e. Lead Plan). Provide a comprehensive written operations plan to protect contractor employees and facility occupants from accidental exposure to heavy metals (lead, cadmium, chromium, etc.) and polychlorinated biphenyls in paints and ensure that paint derived wastes are properly characterized and disposed. The plan shall address roles and responsibilities and procedures to ensure compliance with federal and state environmental and occupational health regulations and the 45 SW Lead Management Plan. All records pertaining to lead facility activities (excluding personnel medical records) conducted under this plan shall be maintained by the contractor as a part of the official Air Force facility file. [DAL7]

1.1.8.3. Ensure all employees complete EMS Awareness Level Training at ESOHTN.com no later than ten (10) business days from the date the employee begins work. Provide compliance documentation in the DAL. Direct any questions to the Air Force EMS Coordinator. [DAL4]

1.1.8.4. Appoint a Unit Environmental Coordinator (UEC) who shall be the primary point of contact between the 45 SW environmental functions and the contractor. The UEC shall: 1) advise contractor work area supervisors on EMS policies and manage and monitor EMS requirements for the contract; 2) participate with and support EMS audits, compliance assessments and regulatory inspections and assist with developing corrective actions to address identified findings; 3) take the UEC training class on the ESOSTN website and document completion of the training in the contractor QMS; 4) represent the contractor on the 45 SW Cross Functional Team quarterly;

and 5) collect and provide information as requested to the 45 CES Environmental Function to support development of Aspect Inventories.

1.1.8.5. Complete the Stage 1 All Shops Environmental checklist in the Air Force's Management Internal Control Tool (MICT) quarterly for all operations that have the potential to impact the environment. The checklist consists of 82 questions and not all questions will apply to every operation. The contractor shall also support the Air Force environmental compliance function during Stage 2 Environmental checklist inspections as follows:

hazardous waste generation sites (quarterly); petroleum, oil and lubricant storage sites (quarterly); water and wastewater systems (semi-annually); all other environmental media covered under the EMS will be inspected at least annually. [DALX]

1.1.8.6. Comply with 45 SW GPP Management Plan 32-7080, Green Procurement Program (GPP) Plan

1.1.8.7. Participate in 45 SW Pollution Prevention (P2) Working Group and the GPP Working Group.

1.1.8.8. Maintain a continuous program for identifying any pollution prevention opportunities at contractor occupied/assigned facilities and in all processes associated with contractor operations.

1.1.8.9. Comply with Executive Order 13423: Strengthening Federal Environmental, Energy, and Transportation Management

1.2. CAPE DUTY OFFICE, WORK MANAGEMENT, AND EMERGENCY RESPONSE

1.2.1. 24/7 Cape Duty Office. The contractor shall provide and operate a customer support center in Morrell Operations Center for the 45 SW and all 45 SW customers, 24 hours per day 7 days per week. Service includes support for work covered under this PWS and all functions listed in Appendix I. The contractor shall:

1.2.1.1. Perform liaison duties for all 45 SW customers. Liaison duties include coordinating activities, assisting customers to reach other contractors with applicable work requirements, and communicating emergency information, warnings and community announcements via the Public Address system, marquee and cell phones.

1.2.1.2. Receive service call requests for contract customers by phone, electronic submission (excluding voice messaging), and walk-in. Execute work IAW PWS paragraph 1.2.2.

1.2.1.3. Produce and distribute an FOUO Cape Daily Report each normal work day, by 0700 via e-mail to offices as directed by the government. The Duty Office highlights shall include critical facility status; all outages, scheduled or unscheduled; emergency responses; hazardous and non-hazardous spills; anomalies/close calls; and Port Incidents. The highlights shall include the item tracking number, customer, event title, and detailed description. [CDRL: A0016]

1.2.2. Work Management. The contractor shall:

1.2.2.1. Initiate and/or receive and respond to work orders. Establish a unique work order number, within the government work management database, upon receipt of any written/verbal work request and provide the facility manager or customer the work order number at that time. Ensure all work is properly authorized, classified, categorized, prioritized, coordinated, tracked and documented. Ensure work and cost codes, to include reimbursable cost codes, are appropriate and accurate. The government reserves the right to change work category and priority. [DAL8]

1.2.2.1.1. Ensure all work requests (AF Form 332) are coordinated with the 45 CES Environmental Office for assessment of potential environmental impacts and identification possible of site-specific requirements IAW 32 CFR 989 and Space Wing Instruction (SWI) 32-7002. Requestor may be required to submit a completed AF Form 813. The contractor shall review and adhere to all management practices identified on approved EIAP documentation when planning and performing work.

1.2.2.2. Record and update all work activities in government work management database.

1.2.2.3. Set up meetings, establish agenda and act as facilitator for a weekly Work Order Review Board (WORB) for work requests (AF Forms 332) that do not qualify as corrective maintenance and involve detailed planning and scheduling.

1.2.2.4. Coordinate all work and maintenance activities with facility managers and other appropriate Government personnel. Ensure maintenance activities do not conflict or impair mission operations.

1.2.2.5. Revalidate all open work orders annually. Notify customers of open work orders and request customer revalidation. Close work orders that are complete or no longer valid and annotate and update government work management electronic database.

1.2.2.6. Accomplish all operations and maintenance work IAW Common Output Level Standards (COLS) found in Appendix D, unless otherwise specified within the PWS.

1.2.2.7. Request Government approval for all deferred maintenance on Tier 1 facilities. Request shall include a risk analysis and identify any adverse impacts on mission requirements.

1.2.2.8. Coordinate project level work as defined in PWS para 1.5.7 , or as directed by the Government.

1.2.2.9. All work shall be defined by Work Order Type as follows:

1.2.2.9.1. Maintenance: Work performed to provide maximum production or availability of facilities at lowest cost, highest quality, and saftey standards; identify and implement cost reductions; provide accurate maintenance records; collect cost information; optimize resources; optimize equiment life; and minimize energy usage.

1.2.2.9.2. Repair: Work performed to restore an asset or system to normal operating condition after malfunction or failure, requiring less than 50 labor hours to complete.

1.2.2.9.3. Planned Work Order: Work performed with written authorization, beyond repair level of effort, and requires detailed planning or capitalization on the real property records.

1.2.2.9.4. Project: Work performed with written authorization, beyond repair level of effort, requires detailed planning, requires capitalization on the real property records, and requires design (architectural-engineering) prior to start.

1.2.2.9.5. Operations: Work performed to enable physical plant/utility functions and processes, or work that provides labor and materials to accomplish mission support tasks.

1.2.2.9.6. Service Work Order: Work performed that provides labor but does not typically produce a tangible product.

1.2.2.9.7. Collection Work Order (CWO: Work performed that is repetitive, recurring, or continuous. The collection work order is used to record labor, material, and financial information, and minimizes administrative tasks.

1.2.2.9.8. All work shall be further defined by Work Order Category. Detailed Work Order Category listing is show in Appendix E.

1.2.2.9.8.1. The contractor shall not add to the Work Order Type or Work Order Category listings unless approved by the government.

1.2.2.9.8.2. CWOs shall all be approved by the Government and will be closed at the end of each fiscal year. The contractor shall submit a list of proposed collection work orders forecasted for use the following fiscal year by 1 September each year.

1.2.2.10. Utilize identified Government forms for related work tasks as follows:

1.2.2.10.1. AF Form 332, Base Civil Engineer Work Request for processing requests for work other than maintenance. AF Form 332 shall be used as an approval and tracking document.

1.2.2.10.2. DD Form 1391, Military Construction Project Data for documentation and approval for MILCON and SRM projects. Form required for MILCON projects per AFI 32-1021, Chapter 3, and Sustainment, Restoration, and Modernization (SRM) projects as defined in AFI 32-1032, Chapter 6.

1.2.2.10.3. AF Form 103 Base Civil Engineering Work Clearance Request as required by AFI 32-1001, para. 6.6 and AFPAM 32-1005 para. 3.5.9 to coordinate work efforts with contracting, security forces, communications, utility providers, fire department, and wing environmental office; includes performing utility locates before job execution. The contractor shall process CE Work Clearance Requests (AF Form 103) prior to work accomplished by anyone, including other civilian contractors. 45 CES shall have final approval of AF Form 103.

1.2.2.10.4. Use and coordinate permits for any work by all 45 SW customers as required. Permits required include but are not limited to digging permits, welding/open flame permits (AF Form 592) and confined space entry permits. Government approval for all clearance and permits must be obtained prior to work.

1.2.2.10.5. AF Form 813, Request for Environmental Impact Analysis to collect and provide project information for use in assessing the environmental impacts of a proposed action.

1.2.2.11. Abide by Work Restrictions policy for all applicable efforts and validate any digging or switching operations on a daily basis by contacting the duty office, prior to commencing any digging or switching activities.

1.2.2.12. Provide cost estimates and schedules as requested by the Government. Estimates shall include cost element breakdowns as requested by the customer. Estimates must use current version of RS Means unless otherwise approved by the government. The contractor shall:

1.2.2.12.1. Prepare Rough Order of Magnitude (ROM) with a conceptual scope and estimated cost and schedule.

ROMs will be Level 2 Uniformat II breakout With an accuracy of +/- 30% [CDRL: A0017]

1.2.2.12.2. Prepare Final Design Estimates (FDE) for gathering data for review and analysis. FDEs will be Level 5 Uniformat II breakout and specifying a “Not to Exceed” cost. [CDRL: A0018]

1.2.2.13. The contractor shall conduct work closeout process IAW AFPAM 32-1125, para 5.7-10 for applicable completed work orders as follows:

1.2.2.13.1. Commence work closeout process upon Government approval of final punch list.

1.2.2.13.2. Ensure appropriate information is incorporated into the as-built drawings. Appropriate information includes but is not limited to: GIS data, drawings, sketches/renderings, blueprints, etc.

1.2.2.13.3. Provide close-out packages to the Engineering Document Center (EDC). Close-out packages include but are not limited to: DD Form 1354, as-built drawings, operations manuals and equipment cutsheets, updated O&M procedures, specifications , warranties, guarantees, etc. [CDRL: A0019]

1.2.2.13.4. Provide all information and documentation needed for real property capitalization as defined in AFH 32-9007, paragraph 5.27 to the real property office.

1.2.2.13.5. Ensure all close-out and cost accounting data is accurate. The contractor shall:

1.2.2.13.5.1. Document completion of all work in the Government database within 3 business days of actual work completion, unless otherwise approved by the Government.

1.2.2.12.5.2. Ensure all close-out activities are finished within 90 calendar days of work completion unless otherwise approved by the Government.

1.2.3. Scheduled Outage Process. The contractor shall develop, implement and support an infrastructure outage approval, notification, and managment process for outage requests from the 45 SW and their customers. The contractor shall:

1.2.3.1. Submit outage process to government for approval. The outage process shall include, at a minimum:

receiving outage requests from the 45 SW and their customers, determining the impact of the outage, notifying and coordinating the outage request with the 45 SW and their customers.

1.2.3.2. Verify isolations prior to work commencement and verify systems have been restored after work is complete.

1.2.3.3. Provide documention of each outage from request to closeout.

1.2.3.4. Scheduled outage requests shall be submitted at least 10 working days prior to requested start date.

1.2.4. Facility Manager Program. The contractor shall develop and maintain a facility manager program IAW with 45 SWI 32-9001. The contractor shall:

1.2.4.1. Train all newly assigned facility managers and conduct annual refresher training.

1.2.4.2. Coordinate the dissemination of information, training, and instructions for facility managers.

1.2.4.3. Maintain a current facility manager list in government accessible data base (currently MAXIMO).

[DAL9]

1.2.4.4. Assign facility managers for all GF facilities.

1.2.5. Emergency Management and Response Operations. The contractor shall follow the most recent version of the Integrated Emergency Management Plan (IEMP) and provide equipment and manpower as necessary in emergency situations, but will not be first responders.

1.2.5.1. Hurricane Preparation and Response. In the event of a hurricane, the contractor shall take all necessary actions to secure materials, equipment and facilities, follow procedures as outlined in the most recent version of the IEMP Joint Documented Procedure (JDP) 3006, and ensure post hurricane response IAW the IEMP.

1.2.5.3. 45 SW Exercise Support. The contractor shall participate in 45 SW exercises and readiness inspections.

Exercise scenarios may include bomb threats, suspicious packages, natural disasters, aircraft accidents, hazardous material spills, etc. Support may also include facility manager actions for changing Threat Conditions.

1.2.5.4. Other Emergency Situations. The contractor shall provide equipment and manpower as necessary for emergencies caused by natural or technological hazards. This includes taking necessary actions to secure materials, equipment and facilities and following procedures, event response and damage assessment IAW the

IEMP JDP.

1.3. FACILITIES AND INFRASTRUCTURE OPERATIONS AND MAINTENANCE

The contractor shall operate and maintain horizontal and vertical facilities, systems, equipment, and utilities (F/S/E/U). The contractor shall:

1.3.0.1. Ensure 100% availability of all Tier 1 and Tier 2 F/S/E/U during range critical days.

1.3.0.2. Ensure availability on all F/S/E/U IAW Facility Tier classifications in Appendix C.

1.3.0.3. Complete repairs IAW Common Output Level Standards (COLSs) found in Appendix D.

1.3.0.4. Request government approval for portable system use exceeding a period of 14 days. Approval is contingent upon demonstrating a plan to return the system to full performance.

1.3.1. Heavy Repair

1.3.1.1. Storm Water System. The contractor shall operate and maintain the storm water system, including both permitted and un-permitted features, IAW St. Johns River Water Management District (SJRWMD) permits, Multi-Sector General Permit (MSGP) and CCAFS Storm Water Pollution Prevention Plan (SWPPP), and AFI32- 7041. The contractor shall:

1.3.1.1.1. Maintain adequate drainage for intents and lines.

1.3.1.1.2. Clear obstructions and prevent erosion for catch basins, ditches and swales.

1.3.1.1.3. Notify the Air Force Environmental Office of any operational changes to the storm water system. All MSGP-required sampling will be provided by the Government.

1.3.1.2. Pavement and Site Improvements. The contractor shall repair and maintain pavement IAW U.S.

Department of Transportation (US DOT) Manual on Uniform Traffic Control Devices (MUTCD), Florida Department of Transportation (FL DOT) guidelines and Unified Facilities Criteria (UFC 3-250-01FA) Pavement Design for Roads, Streets, Walks and Open Storage Areas. The contractor shall:

1.3.1.2.1. Maintain paved roads and shoulders free of ruts and washouts.

1.3.1.2.2. Clear and control vegetation along roads to allow water to flow freely to natural basins or collection points for drainage systems, culverts, and spillways.

1.3.1.2.3. Maintain all site improvements to include fencing, guard rails, sidewalks, bikeways, jogging paths and equipment pads.

1.3.1.2.4. Complete minor construction for new pavement and or site improvements as required.

1.3.1.2.5. Maintain all fencing IAW AFI 31-101.

1.3.1.2.6. Maintain pavement markings and develop marking reflectivity maintenance plan IAW the reflectivity standards of the US DOT MUTCD.

1.3.1.3. Airfield Maintenance. The contractor shall maintain and repair all airfield markings (runway, taxiway, parking apron, access roads), signage (FOD, Runway access, Controlled Area, Stop, distance remaining markers, taxiway signs, runway hold signs), airfield lighting systems (runway and taxiway edge lighting, approach lighting, rotating beacon, obstruction lighting, parking apron lights and Precision Approach Path Indicators (PAPI's)), pavement (runway, taxiway, parking apron, access roads), access gates and electrical that supports CCAFS airfield. (Airfield includes runway, taxiways, parking apron, shoulders, overruns, vehicle access roads, access gates, airfield lighting vault and grounds within the airfield boundary). Airfield Maintenance shall be performed IAW UFC 3-260-0, UFC 3-260-02, AFI 32-1044, UFC 3-535-01, Mil-HDBK-1023-4, AFI 32-1042, Engineering Technical Letter (ETL) 04-2 and Standard Airfield Pavement Marking Schemes for all airfield markings. The contractor shall:

1.3.1.3.1. Coordinate all work near or on airfield's with the airfield manager.

1.3.1.3.2. Initiate and manage a CCAFS Airfield drivers program, IAW AFI 13-213, for their contract personnel that require an Airfield Driver’s License. Ensure all contractor vehicle operators carry valid AF IMT 483, Airfield Drivers License while driving on the CCAFS Airfield.

1.3.1.3.3. Perform pavement sweeping of the entire airfield at a minimum of once per week.

1.3.1.3.4. Schedule work to be performed within 50 feet of active runways and taxiways during non-flying hours.

1.3.1.3.5. Remove contractor personnel and equipment from the airfield within 15 minutes of notification by the Airfield Manager.

1.3.1.4. Signage. The contractor shall fabricate, install, repair, and or replace signs and attached components on or around roadways, assigned facilities, structures, and equipment IAW UFC 3-120-01 and US DOT MUTCD.

Forward new sign requests to 45 CES for approval.

1.3.1.5. Towers. The contractor shall maintain all towers included in Appendix G to include, but not limited to, lightning protection, grounding, structures, guys, foundations, cable trays, down conductors, electrical power, conduit, and fall protection. Additional tower descriptions are located in Appendix G. The contractor shall:

1.3.1.5.1. Maintain all FAA lighting systems IAW UFC 3-535-01.

1.3.1.5.2. Perform corrosion control on towers IAW the corrosion control plan.

1.3.1.5.3. Perform inspections IAW ANSI/TIA/EIA-222 Standard.

1.3.1.5.4. Maintain lightning and grounding systems for towers IAW PWS paragraph 1.3.3.4.2

1.3.1.6. Facility Finishes. The contractor shall apply and maintain finishes such as concrete, masonry, wood, metal, sheet rock, paints, foundations, wall coverings, floor coverings (to include raised computer room flooring), and stucco or plaster as needed and IAW 45th SW FEP.

1.3.1.7. Heavy Equipment and Cranes. The contractor shall operate and maintain heavy equipment and cranes.

The contractor shall:

1.3.1.7.1. Operate, inspect, repair, load test, and certify fixed cranes, mobile cranes, hoists, manlifts, and associated rigging. Inspect, test, certify, and safely operate within rated capacities IAW ANSI B30 Series, AFSPCM 91-710, AFMAN 24-307 Supplement 1, NAVFAC P-307 (NAVFAC P-307 is applicable only to dockside portal and fixed cranes). Maintain, develop and conduct required test procedures. [DAL10]

1.3.1.7.2. Maintain records on all certifications, maintenance, inspection results, and testing results.[DAL10]

1.3.1.7.3. Maintain configuration control over baseline crane documentation to include performing engineering walk-downs and report analysis. Analyze previous data and studies of crane maintenance, operation, and reliability. Develop, implement and document standardized pre-operational and post-operational procedures.

[DAL10]

1.3.1.7.4. Provide crane, lift, and heavy equipment support to include loading and unloading oversized and irregular shaped loads.

1.3.1.7.5. Maintain appropriate equipment certifications for all CLOIS equipment operators. [DAL11]

1.3.1.7.6. Maintain and operate flight hardware certified equipment IAW AFSPCMAN 91-710, Chapter 6.

1.3.1.8. Roof Systems. The contractor shall maintain roof systems for all contract facilities and infrastructure IAW AFI 32-1051. The contractor shall:

1.3.1.8.1.