0._FA2517-19-R-A004_Draft_Space_Fence_Acq_PWS,_2019-07-31.docx

SPACE FENCE

Performance Work Statement

(PWS)

Contract # FA2517-19-R-A004

DRAFT

TABLE OF CONTENTS

PARAGRAPH(S)

SPACE FENCE SERVICES REQUIREMENTS

PAGE(S)

2.9. - 2.9.3.1.

KNOWLEDGE OPERATIONS

43 - 44

SERVICES

46 - 47

APPENDICES

88 - 89

1.0. Space Fence General Requirements:

1.1. Mission. The 21st Operations Group (21 OG), Peterson Air Force Base (AFB), Colorado, exercises responsibility for Space Fence (SF) Increment One through the 20th Space Control Squadron (SPCS) at Eglin AFB, FL. The SF radar is remotely operated at the SF Operations Center (SOC), designated as 20 SPCS Detachment (Det) 4, and the SOC is co-located at the Reagan Test Site Operations Center in Huntsville, Alabama (ROC-H). The SF radar is located at the U.S. Army Garrison -- Kwajalein Atoll (USAG-KA) in the Republic of the Marshall Islands in the Western Pacific, and is designated as 20 SPCS Det 4 Operating Location-Alpha (OL-A). The SF SOC is commanded by a Det Commander (Det CC) who performs as the contracting officer representative (COR). The implementation of the SF Increment One expands and strengthens U.S. space superiority through improved Space Situational Awareness (SSA) mission activities.

Site Applicability: Det 4 and OL-A

1.1.1. Space Fence Scope. Provide non-personal services to manage, operate, maintain, and provide logistical and general support for the SF system. Provide all personnel, tools, materials, transportation, supervision, and other items necessary to perform SF PWS requirements on 24-hours-a-day, 7-days-a-week (24/7) basis. Contractor’s furnished materials and equipment shall include vehicles, vehicle fuel, tools, custodial supplies, office administrative supplies and equipment, and any other supplies and materials not furnished by the Government which the Contractor believes necessary to perform these requirements. In addition to providing system operation and maintenance (O&M) requirements, contracted services include exercises and testing, mission systems maintenance management, logistics management, communications, environmental, civil engineering, occupational health, security, knowledge operations requirements, and support of system upgrades and modifications. Perform organizational level maintenance on system upgrades and modifications once they are in acceptance testing.

Site Applicability: Det 4 and OL-A

1.1.1.1. Site Changes. Support additional sites and relocations, as needed during the performance of this contract. SF Increment Two (OL-Bravo (OL-B)) may be located in the southern hemisphere and added to this contract. Det 4 may be relocated during the contract. The anticipated type of work is covered within the existing PWS paragraphs. Support for additional sites and relocations, will be negotiated separately after contract award when and if the need arises.

Site Applicability: Det 4 and OL-B

1.1.1.2. Active Cyber Defense. The Air Force (AF) is moving towards active United States (US) cyber defense capabilities and implementation. The type of work required has not been determined at this time, but if the work is added to the contract, it will be separately negotiated sometime after contract award.

Site Applicability: Det 4 and OL-A

1.1.2. Firm Fixed Price (FFP) Contract Line Item Numbers (CLINS). Provide on a FFP basis non-personal services for all labor, management, transportation, equipment, materials, supplies, parts, (not available through the Integrated Logistics System-Supply (ILS-S) for mission equipment maintenance) and services necessary in performance of PWS requirements that are foreseeable, predictable, and can be forecasted.

Site Applicability: Det 4 and OL-A

1.1.3. Cost Reimbursable (CR) CLINS. The Government will reimburse the contractor for Government-approved equipment, materials, supplies, and parts which are not foreseeable and cannot be forecasted. The Government will reimburse the contractor for Government-approved temporary duty (TDY) and non-local travel. The Government will reimburse the contractor for labor hours resulting from approved minor labor surges. The Government will reimburse the contractor for costs that are determined to be allowable, allocable, and reasonable in accordance with the Federal Acquisition Regulation (FAR), Part 31, Subpart 31.2. G&A is allowable on CR CLIN purchases if applicable; however, neither profit nor fee will be allowed. Submit all proposed CR CLIN items through the COR, Government PM, and CO for approval.

Site Applicability: Det 4 and OL-A

1.1.4. Individual Job Orders (IJOs). This paragraph outlines the Government’s requirement for work which is not specifically identified in the PWS, but which is still within the general scope of this contract. The Government anticipates using FFP or CR IJOs, to be determined by the Contracting Officer (CO) on a case-by-case basis, depending on the nature of the work. Develop initial technical and cost proposals for Government review and approval at the request of the CO. Perform planning, development, and distribution of plans and specifications, installation instructions, bills of materials, and inspections to complete the job at the work location. Provide all necessary management for IJOs to include technical management, logistics support and services, administrative support and services, engineering, drafting, and similar requirements as they occur. The CO will negotiate IJOs prior to any action occurring. Work shall not commence before a bi-lateral modification is negotiated and signed.

Site Applicability: Det 4 and OL-A

1.1.5. PWS Organization. PWS requirements have been organized in a manner that facilitates clear and concise description. The grouping of requirements is not intended to imply a preferred organizational structure to meet requirements. Requirements are included in the body of the PWS and all appendices and must be adhered to in total. The contractor is expected to understand the interrelationship between requirements and to organize and perform accordingly.

Site Applicability: Det 4 and OL-A

1.1.5.1. PWS Standards and References. A Standard (STD) is a PWS requirement, for which compliance is mandatory. Publications listed as reference are included for informational purposes only for background and context. When not otherwise specified, apply industry standards and commercial best practices and comply with local, state and federal statutes in performance of PWS requirements.

Site Applicability: Det 4 and OL-A

1.1.5.2. Acceptable Quality Levels (AQLs). Certain standards are identified as AQLs and will be regularly assessed on a scheduled basis.

Deliverable: Report self-assessment of AQLs in Appendix A, D1.5, Site Quality Status Report (QSR) Site Applicability: Det 4 and OL-A

1.1.5.3. Publication Updates. Review product announcements and the Product Index on the e-Publishing web site to ensure publications are current. Comply with the current version of all publications cited as a standard. Review all publications listed in the PWS and notify the CO of any changes in writing within 30 days including any cost impacts, if applicable. Cost impacts will be negotiated in accordance with DFARS REA Clause 252.243-7002 Requests for Equitable Adjustment. If the CO is not notified in writing within 30 days, perform IAW publication changes at no increase to contract price.

Site Applicability: Det 4 and OL-A

1.1.6. Contractor Documentation of Contract Performance. Make all information and documentation generated in performance of PWS requirements available to the Government upon request in editable electronic format. Contractor-generated format is acceptable, unless otherwise noted in the PWS.

Site Applicability: Det 4 and OL-A

1.1.7. Workload Data. Provide a Deliverable (D1.1, Workload Data) that captures workload data. Examples include numbers of actions and types of actions performed, or level of effort required in performance of contract requirements. Deliverable D1.1, will be noted for various paragraphs throughout the PWS that require the Contractor to collect, maintain, and submit workload data to the Government.

Deliverable: Appendix A, D1.1, Workload Data Site Applicability: Det 4 and OL-A

1.1.8. Contractor Performance Assessment Report (CPAR). The contractor will receive an annual CPAR reflecting performance each year of contract performance. The Government Space Fence Core Multi-Function Team (MFT) will use a Contractor Assessment and Performance Reporting (CAsPR) Matrix to assess and track performance and provide feedback to the contractor throughout each option year. Ratings will be assigned based upon the rating criteria in the CAsPR Matrix for each CPAR category.

Site Applicability: Det 4 and OL-A

1.1.9. Continuance of Performance/Mission Essential Services. In the event of a crisis declared by the President of the United States and/or the Secretary of Defense, continue all PWS requirements. Continue services through all Force Protection and Defense Conditions without interruption. In a time of crisis, other services to increase the security and well-being of the Sites may be required on a continuous basis as identified by the COR and directed by the CO. Make written notification to the COR, the 21 SW Government Program Manager (PM) and CO of any cost impact resulting from declared crises and states of emergencies within 30 days of CO direction to continue work.

Site Applicability: Det 4 and OL-A

1.1.10. Contract Contingency Planning. Develop a contingency plan for continued operations and timely return of systems to operational status in the event of a declared crisis, catastrophic and non-catastrophic events, and work stoppages for each site. The plan shall contain the following information at a minimum: natural disasters, turnover of personnel/logistics plan, labor strike/personnel walk-off, and restoration of mission essential functions. All site personnel shall be made aware of the Contractor’s contingency plan.

Deliverable: Appendix A, D1.2, Contingency Plan Site Applicability: Det 4 and OL-A

1.1.11. Site Operations. Contractor personnel may be removed from the site, when the presence of such employee endangers life, property, or security, or where such employee violates reasonable and necessary regulations or lawful orders. Categories of violations or misconduct, which may cause employees to be removed from the installation/site include, but are not limited to:

· Security violations

· Negligence, willful damage to, or destruction of property

· Injuries inflicted upon other personnel

· Alcohol or drug abuse

· Engagement in unauthorized private business transactions Site Applicability: Det 4 and OL-A

1.1.12. Withdrawal of Privileges. Contractor employee abuse(s) of installation/site privileges may, upon investigation of facts and circumstances of any incident, be withdrawn by the installation/site Commander on a permanent or temporary basis.

Site Applicability: Det 4 and OL-A

1.1.13. Third-Party Support. Provide technical information and logistical support for other contractors, subcontractors, or Government agencies in support of upgrades, projects and other efforts impacting PWS requirements and site operations. It is permissible for the contractor to separately contract with third-parties under the following conditions: (a) the services are performed on a non-interference basis with the contractual services performed under this contract, (b) no Government property provided under this contract is used in performance of third-party services without written approval of the CO, and (c) the 21 SW Government PM and CO are informed of third-party contracts prior to final agreement.

Site Applicability: Det 4 and OL-A

1.1.14. Uncleared Personnel Escort. Escort uncleared personnel as requested by the COR. Provide escort support, except in circumstances where the support will cause mission degradation. Notify the COR and CO if requested support is in excess of seven calendar days per project, either consecutive or intermittent.

Deliverable: Appendix A, D1.1, Workload Data; project name, purpose and dates capturing the nature and duration that escort support was provided Site Applicability: Det 4 and OL-A

1.1.15. SF Operating Instructions (SF OIs). Create new, and update and maintain SF OIs where other manuals and directives are not available or do not provide sufficient instructions.

Deliverable: Appendix A, D1.3, SF Operating Instructions (SF OIs) Site Applicability: Det 4 and OL-A

1.1.16. Technical Order (TO) Distribution and Control. Appoint a TODO POC and establish and maintain a TO library using the current version of ETIMS to order and distribute publications.

Performance Standard:

a) STD: IAW TO 00-5-1 Site Applicability: Det 4 or OL-A

1.1.17. Quality Program. Develop, implement, and maintain a Quality Program ensuring performance meets or exceeds all requirements in the PWS.

Site Applicability: Det 4 and OL-A

1.1.17.1. Quality Program Plan (QPP). Implement the Quality Program in accordance with (IAW) a QPP providing insight into the following quality processes: internal audits including procedures and oversight, identification of deficiencies, prevention of nonconforming services, and corrective measures if performance requirements are not attained. Provide copies of internal audits to the Government Quality Assurance Manager (QAM).

Deliverable: Appendix A, D1.4, Quality Program Plan (QPP) Site Applicability: Det 4 and OL-A

1.1.17.2. Site Quality Status Report (QSR). Generate and distribute a QSR.

Deliverable: Appendix A, D1.5, Site Quality Status Report (QSR) Site Applicability: Det 4 and OL-A

1.1.18. Incident Reporting. Notify the COR, Government Program Manager (PM), CO, and other responsible agencies involved of all incidents, accidents, threats, events, and natural disasters (impending or actual) that may affect or involve the performance of PWS requirements.

Site Applicability: Det 4 and OL-A

1.1.19. Technical Meetings. Participate in sustainment and performance working group meetings, Multi-Functional Team (MFT) meetings, the weekly Maintenance Production Status Teleconference (provide briefing slides) and all invited ad hoc technical meetings and conferences that affect the Contractor’s execution of the operations, maintenance, and repair functions of this contract.

Deliverable:

a) Appendix A, D1.1, Workload Data; number of meetings attended and amount of time spent at meetings

b) Appendix A, D1.6, Maintenance Production Status Information Site Applicability: Det 4 and OL-A

1.1.20. Familiarization Briefings and Tours. Conduct site briefings, such as technical orientation/familiarization briefings and tours when requested by the 20 SPCS/CC or their designated representative. Include as part of all briefings a warning on radiation hazards and areas that pose a threat to human safety within the installation/site.

Deliverable: Appendix A, D1.1, Workload Data; number of briefings and tours provided Site Applicability: Det 4 and OL-A

1.1.21. Inspections And Exercise Support. Participate in exercises and debriefings as requested by the COR or 20 SPCS/CC. Support inspection teams, as identified by the COR. Immediately limit or terminate support if personnel are needed to meet real-world operational requirements.

Deliverable: Appendix A, D1.1, Workload Data; number of inspections and exercises participated in or supported Site Applicability: Det 4 and OL-A

1.1.21.1. Trusted Agent (TA). Designate a TA at the request of the COR or 20 SPCS/CC before the start of an exercise. The TA shall assist the COR in developing and implementing exercises.

Site Applicability: Det 4 and OL-A

1.1.21.2. Exercise Reports. Provide findings to the COR for the completion of the after action report by the time designated.

Site Applicability: Det 4 and OL-A

1.1.21.3. Crisis Response. Participate in the unit crisis response team during HHQs inspections or local exercises as determined by the COR.

Site Applicability: Det 4 and OL-A

1.1.22. Budget Information. Participate in developing budget information including projected costs for unfunded requirements with justification and impact statements.

Deliverable: Appendix A, D1.7, Resource Utilization Report Site Applicability: Det 4 and OL-A

1.1.23. Training. Manage training to ensure technical competency to fully execute all PWS requirements. Maintain individual training records for all personnel. Training records shall reflect all training received on- and off-site.

Site Applicability: Det 4 and OL-A

1.1.23.1. Government-Furnished Training. The Government will furnish and fund the training identified in Appendix E. Submit requests for Government-furnished training in writing to the on-site COR, 21 SW Government PM and CO for approval, funding, and contractual action. Disseminate knowledge gained by contractor personnel at Government training courses and conferences to other contractor personnel requiring the same information. If turnover of personnel creates the need for another Government-furnished training quota within 1 year of completion of the last training, the contractor is solely responsible for all costs of obtaining training (including course, travel and per diem costs) and any failure in meeting contract requirements.

Site Applicability: Det 4 and OL-A

1.1.23.2. Knowledge Management (KM). Create, implement, and maintain a KM Plan for a sustainable workforce qualified in meeting PWS requirements for the contract period of performance. Provide a copy of the KM plan to the Government upon request. Standardize the KM Plan across the SF sites.

Deliverable: Appendix A, D1.8, Knowledge Management (KM) Plan

1.1.23.3. Contractor Personnel Qualifications, Training, Certification, and Licensing. Staff positions with personnel that are qualified, trained, certified, and licensed to perform PWS requirements. Provide initial and refresher training as required to meet PWS requirements.

1.1.24. Contractor Common Access Cards (CACs). A CAC is required for contractor personnel requiring on-going access to a military installation, or who require DoD unclassified network access in performance of PWS requirements. A favorable background investigation is required for NIPRNet access. Coordinate with the appointed Trusted Agent Security Manager (TASM) to acquire a CAC.

Site Applicability: Det 4 and OL-A

1.1.25. SIPRNet Tokens. A SIPRNet Token is required for contractor personnel requiring DoD classified network access in performance of PWS requirements. Coordinate with the appointed Trusted Agent Security Manager (TASM) and host to acquire SIPRNet tokens.

Site Applicability: Det 4 and OL-A

1.1.26. Hand Tools and Equipment. The Government will retain ownership of specialized and mission-unique tools and equipment identified on the Government-Furnished Property (GFP) listing attached to the contract.

Site Applicability: Det 4 and OL-A

1.1.27. Contractor Manpower Reporting. Report all contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract using the following web address http://www.ecmra.mil. Reporting inputs shall be for the labor executed during the period of performance during each Government FY, which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the Enterprise Contractor Manpower Reporting Application (ECMRA) help desk.

Deliverable: Appendix A, D1.9, Contractor Manpower Reporting Site Applicability: Det 4 and OL-A

1.1.28. Program Management. Integrate all activities needed to execute the Space Fence requirements ensuring timeliness, completeness, and quality of deliverables; identification and resolution of issue; corrective action plans; proposal submittals; scheduling and proper allocation of resources to minimize impacts of personnel turnover, issues with shift coverage, gaps in qualified personnel and requirements. Immediately report problems affecting functional area accomplishment or Contractor performance to the COR, Government PM, and CO.

Site Applicability: Det 4 and OL-A

1.1.28.1. Key Points of Contact. Provide the names, home, cell, and duty phone numbers of key points of contact at each SF location to the COR, Government PM, and CO in writing.

Deliverable: Appendix A, D1.9, Key Points of Contact Site Applicability: Det 4 and OL-A

1.1.28.2. Organization Chart. Provide an organizational and staffing chart to the Government for each site.

Deliverable: Appendix A, D1.10, Organizational Chart Site Applicability: Det 4 and OL-A

1.1.28.3. Safety Training and Meetings. Attend host safety training and provide safety information to all Contractor personnel. Attend host safety meetings and participate in safety committees IAW support agreements, local instructions, and policies.

Site Applicability: Det 4 and OL-A

1.1.28.4. Site Personnel Evacuation. Evacuate a site whenever directed by the COR, or at Contractor discretion if COR is unavailable.

Site Applicability: Det 4 and OL-A

1.1.28.5. COR Briefings. Briefing shall be conducted weekly or as requested by the COR and will include status of operations and maintenance and any inspections, exercises, visits, training, funding status, and other information as requested by the COR.

Site Applicability: Det 4 and OL-A

1.1.28.6. Travel Orders for Contractor TDY. Submit travel orders/letter of identification (LOI) for non-local travel to the CO for approval. Include sufficient information for the CO to determine whether the TDY is required to fulfill PWS requirements. If traveling overseas, indicate whether the United States (US) Government rate tariff applies. Compliance with DoD Foreign Clearance Guide for clearance, passport, and immunization requirements are the responsibility of the Contractor. The Government shall reimburse the Contractor for TDY/non-local travel as determined necessary for the performance of the contract. Cost for delays en route for local, staffing-related, or personal travel shall not be reimbursed by the Government. Note: The Cost Reimbursable (CR) CLIN will be used for official TDY travel only, not local travel, staffing-related, or personal travel. For SF, the local area is considered the island of Kwajalein and within 100 nautical miles of Det 4.

Performance Standard:

a) STD: IAW FAR 31.205.46 Site Applicability: Det 4 and OL-A

1.1.28.7. Travel. Utilize Air Mobility Command (AMC) travel in combination with commercial air. AMC shall bill the Contractor directly under AMC airlift service industrial fund procedures. Request travel reservations through the AMC airlift transportation office. Include a statement that commercial transportation is not available or is not satisfactorily capable of meeting the travel requirements when requesting a flight. Upon receipt of official travel orders, tickets may be picked up.

Performance Standard:

a) STD: IAW AFI AFI 24-602V1_AFGM2019-01 Site Applicability: OL-A

1.1.28.8. Limited Health Services at OL-A. Contract Performance in support of the 21 SW GSUs at OL-A requires work in a remote environment. Except as otherwise provided in the contract, the contractor accepts the risks associated with required contract performance at this GSU. Emergency medical and dental care is provided if US contract employees are injured while living on location supporting Space Fence contract performance. Medical care beyond this standard may be provided on a space available basis for general health concerns (illness).

Site Applicability: OL-A

2.0. Mission And Site Requirements:

2.1. Sensor Operations And Support. Provide sensor operations, technical services, and operations support to meet space situational awareness (SSA) mission requirements.

Site Applicability: Det 4 and OL-A

2.1.1. Dual-Role Operator/Maintainers. The contractor shall provide operator/maintainers at the radar site capable of performing limited operations as necessary. Operator/maintainers shall be qualified, trained, and knowledgeable in both the maintenance and operations of the OL-A. All operator/maintainers will be trained on-site via a formal training curriculum developed by the contractor. On-site maintenance personnel shall have limited Combat Mission Ready training to perform limited operational mission tasks during contingencies when the SOC is not available.

Deliverable: Training curriculum Site Applicability: OL-A

2.1.2. Sensor Operations. From the Space Operations Center (SOC) at Det 4, the contractor shall accomplish continued operational activity support including radar monitoring, controlling, tasking, and data processing IAW CSpOC, 18 SPCS, and NSDC taskings. Additionally, the SOC operators shall develop and update TTPs, SOPs, and provide updates to T.O.s within their standard on-duty schedule. The Sensor Site at OL-A shall be operated independently providing data to the C2 Centers using Net-Centric Services provided via the DoD Information Network (DoDIN) or controlled by on-site personnel. Accomplish limited operational mission tasks in the event of contingencies or when the SOC becomes unavailable. Limited mission tasking includes but is not limited to responding to C2 tasking (voice or message), Positive/Negative reporting for high interest objects, initiation/management of Black Box recording, and operational reporting (OPSCAP, OPREP, and SITREP). Sensor Site Operators shall be trained to perform these duties and shall hold the proper security clearances.

Performance Standard:

a) STD: IAW SSOPs OI 534-9 (S) Site Applicability: Det 4 and OL-A

2.1.2.1. Taskings and Reporting. Accomplish all HHQ taskings and reporting requirements IAW the JFSCC OI 534-09 (S), and NSDC and COR direction.

Deliverable: Appendix A, D1.1, Workload Data; number and frequency of taskings Performance Standards:

a) AQL (PO# XX) - 100% of all Cat I, Cat II, and SOI taskings

b) STD: IAW SSOPs OI 534-9 (S) Observation Transmission Requirements for Ground-based Space Surveillance Capabilities table, metric tasking suffixes table, and report formats Site Applicability: Det 4 and OL-A

2.1.2.2. Mission Planning. Attend weekly launch mission planning teleconferences up to and including the Top Secret (TS) level with CSpOC, 18 SPCS, NASIC, and NSDC among others and participate in 20 SPCS mission planning briefs/de-briefs, launch planning meetings, and other intelligence integration meetings. Provide real-time support to facilitate a quick operational response to a dynamically changing environment. Identify routine metric taskings, and special metric taskings, Space Object Identification (SOI) signature gathering. Special metric tasking of high interest to Higher Headquarters (HHQs) shall be jointly planned and executed with 20 SPCS. Incorporate SOI taskings and all available intelligence information to maximize system accomplishment of daily, weekly, and monthly tasking requirements. Coordinate with the COR prior to testing and/or implementing procedures or approved TTPs.

Peformance Standards:

a) STD: IAW SSOPs OI 534-9 (S) Space Launch Planning table

b) STD: IAW SSOPs OI 534-9 (S) Automatic Metric Tasking for New Foreign Launch table Site Applicability: Det 4

2.1.2.2.1. Metric Taskings. Perform routine and special metric taskings as directed by 18 SPCS.

Deliverable: Appendix A, D1.1, Workload Data; number of metric taskings Performance Standard:

a) AQL (PO# XX) -

b) STD: IAW SSOPs OI 534-9 (S) Ground-Based Metric Tasking Suffixes table Site Applicability: Det 4 and OL-A

2.1.2.2.2. SOI Taskings. Complete 100% of SOI-tasked objects each month within system limitations.

Deliverable: Appendix A, D1.1, Workload Data; number, frequency, and duration of SOI taskings Performance Standard:

a) AQL (PO# XX) - 100% of SOI-tasked objects each month

b) STD: IAW SSOPs OI 534-9 (S) Narrowband SOI Tasking Suffixes table Reference:

Space Fence System Concept (for system limitations) Services Summary Performance Objective (PO): PWS Section 2, PO #1 Site Applicability: Det 4 and OL-A

2.1.2.3. Manually Tasked Objects. Enter taskings manually if not received through normal channels. Perform manual scheduling, special sensor settings, and other special techniques to include UCT processing, hand-offs, break-up processing, maneuver, proximity operations events, and launch events.

Performance Standard:

a) STD: IAW SSOPs OI 534-9 (S) Sensor Tasking Update (SU67) Site Applicability: Det 4 and OL-A

2.1.2.3.1. Uncorrelated Target (UCTs). Execute auto Self-Tasking, process RSO Candidate Alert and manage Alerts for auto-release as required. Assess Critical and Significant UCT requirements for additional tasking and report Critical and Significant UCTs to 18 SPCS as required. Maintain and manage UCT database to ensure ephemeris and observations for UCTs are accessible to 18 SPCS.

Performance Standard:

a) STD: IAW SSOPs OI 534-9 (S)

b) STD: System Concept Site Applicability: Det 4

2.1.2.3.2. Hand-offs. Mission plan and execute procedures that provide UCT ELSETs to 18 SPCS and other SSN sensors. Plan and execute Handoffs received from 18 SPCS and other SSN sensors.

Performance Standard:

a) STD: IAW SSOPs OI 534-9 (S)

b) STD: System Concept Site Applicability: Det 4

2.1.2.3.3. Break-up Processing. Assess Critical and Significant UCT requirements for additional tasking and ensure 18 SPCS received Possible Breakup Alert via DISA’s EM Service, as well as point to point (e.g. voice, email, chat). Ensure initiation of archival Black Box recording and manage UCT database to ensure ephemeris and observations for UCTs are accessible to 18 SPCS Performance Standard:

a) STD: IAW SSOPs OI 534-9 (S)

b) STD: System Concept Site Applicability: Det 4

2.1.2.3.4. Maneuver and Proximity Operations Events. Ensure 18 SPCS receives Possible Maneuver or Proximity Operations Alert via DISA’s EM Service, as well as point to point (e.g. voice, email, chat).

Performance Standard:

a) STD: IAW SSOPs OI 534-9 (S)

b) STD: System Concept Site Applicability: Det 4

2.1.2.3.5. Launch Events. Support 18 SPCS launch processing by mission planning, employing detection and tracking TTPs, and monitoring various communication and computer systems for cooperative and non-cooperative launches from liftoff through early orbit and/or parking orbit to final orbit determination.

Site Applicability: Det 4

2.1.2.3.6. Black-box Reporting. Operators will initiate manual recording IAW direction from 18 SPCS or another authorized requestor. Provide Black Box snapshots associated with a space event/anomaly to HQ AFSPC/A3/6Z or other authorized requesting users.

Site Applicability: Det 4

2.1.2.4. Operations Logs. Document operations, security events, equipment status, authorized software changes, weather, shift changes, changing of the Zulu day, and any other significant events in an operations log. Include start and end times for events as well as initials of individuals exchanging information. Maintain operations logs in mission subsystem.

Site Applicability: Det 4 and OL-A

2.1.2.5. Health and Status Monitoring. Monitor and direct corrective maintenance for system calibrations and system capability. Provide operational reporting, as required.

Performance Standard:

a) STD: IAW SSOPs OI 534-9 (S) Site Applicability: Det 4 and OL-A

2.1.2.6. Sensor Contractor-Controlled Availability (Acc ). Ensure availability of sensors to meet mission operational requirements. Provide the monthly calculation for Acc in the QSR.

Performance Standard:

a) STD: IAW SSOPs OI 534-9 (S)

b) AQL (PO# XX): Maintain an overall sensor Acc each calendar month of not less than 99.7% Site Applicability: Det 4 and OL-A

2.1.2.7. Operations Training. Develop and implement an Operations Training Plan that certifies proficient operators and continues to advance operator expertise through advanced training in the Mission System and the contributions to the overall space situational awareness mission. Standardize training program for SOC and OL-A operators. Training classes/material provided for operators will be available to other Air Force personnel, such as test personnel, up to the available seating limit. The contractor shall support additional training developed as part of Det 4 standup & operations (e.g., emergency procedures, ancillary training, etc.) provided by the Government, within their standard on-duty schedule. Provide a copy of the training plan at contract start and updates as changes occur. Provide a copy of the training plan and training materials to the Government upon request. Support 20 SPCS advanced training activities, as requested.

Performance Standard:

a) STD: IAW Master Task List Site Applicability: Det 4 and OL-A

2.1.2.7.1. Initial and Annual Certification. Conduct and document training to ensure proficiency in all required functions before operating Mission System. Maintain a comprehensive list of all monthly sensor operations training tasks. Certify in writing that operations personnel have completed all applicable training for an operational position. No individual shall perform any system operations task for which they have not been trained unless under the direct supervision of fully trained and certified personnel. Documented completion of recurring training as outlined above and within the Contractor’s Operations Training Plan shall constitute annual re-certification.

Performance Standard:

a) STD: IAW AFSPCGM 2018-13-01 Site Applicability: Det 4 and OL-A

2.1.2.7.2. Continuation Training. Conduct monthly continuation training using task and scenario based approaches, addressing mission performance requirements. Monthly continuation training shall cover all individual tasks within a one-year timeframe. SOC operations personnel and those radar site maintenance personnel designated Smart Maintainers (i.e., Operations Supervisor position during Contingency Operations), will receive mission operations training similar to Mission Ready (MR) Mission Qualification Training (MQT) required for AFSPC military and DoD civilian space operators, upon arrival at the unit. This initial mission operations training is a prerequisite to being certified Mission Capable (MC) for SOC/Contingency Operations.

Site Applicability: Det 4 and OL-A

2.1.2.7.3. Proficiency Shifts. Each OL-A operator shall perform one real-world proficiency shift per month.

Site Applicability: OL-A

2.1.2.7.4. Individual Training Records. Maintain individual training records for all operators. Training records shall reflect all training received on- and off-site.

Site Applicability: Det 4 and OL-A

2.1.2.8. Equipment Familiarization Training. Provide initial on-site equipment familiarization training for AF personnel.

Site Applicability: Det 4 and OL-A

2.1.3. Technical Services.

2.1.3.1. Collaboration. Support system life-cycle activities such as program management reviews, design reviews, data collection, tests, physical and functional configurations audits.

2.1.3.2. System Performance. Monitor system logs, security logs, security configuration, and performance utilities to assure system performance to identify and correct imminent system failures.

2.1.3.3. System Malfunctions or Anomalies. Notify the COR of all system malfunctions or anomalies.

Performance Standard:

a) 20 SPCS OPSCAP Matrix Site Applicability: Det 4 and OL-A

2.1.3.3.1. Deficiency Reporting (DR). For qualifying events, generate a DR within 30 days of an anomaly or outage. Maintain supporting data including references to associated Problem Reports (PRs), computer printouts, and system data logs.

Performance Standard:

a) STD: IAW TO 00-35D-54, Chapter 3 – Deficiency Identification and Reporting Site Applicability: Det 4 and OL-A

2.1.3.3.2. System Modifications or Enhancements. Generate a DR, AF Form 1067, or 21 SW Form 1 for system modifications or enhancements.

Performance Standard:

a) STD: IAW TO 00-35D-54, Chapter 3 – Deficiency Identification and Reporting

b) STD: IAW AFI 63-101/20-101, Attachment 2 – Modication Management and Modification Proposal Process and AF Form 1067 Descriptions Site Applicability: Det 4 and OL-A

2.1.3.4. System Requirements Validation Board (SRVB). Perform as coordinator and recorder for the SF SRVB, providing technical expertise, as required.

Performance Standards:

a) STD: IAW TO 00-35D-54

b) STD: IAW 21 SWI 21-131 - SRVB responsibilities

2.1.3.4.1. System Changes. Advise the SRVB in identifying and prioritizing new requirements for, and changes to, the operational system. Submit change requests to the WRVB after the COR approval.

Performance Standard:

a) STD: IAW 21st Space Wing Instruction (21 SWI) 21-131, Chapter 2, Paragraph 2.6 – The SRVB provides the first level of review in the change approval process section and attachment Site Applicability: Det 4 and OL-A

2.1.3.4.2. Mission System Risk Management Framework (RMF) for Department of Defense (DoD) Information Technology (IT). Maintain situational awareness and initiate actions to implement or restore cybersecurity posture as directed by the Mission System Information System Security Manager (ISSM) at Space and Missile Center (SMC)/SYGR. Provide information to support RMF authorization, information system continuous monitoring activities, and maintain system artifacts. Coordinate any changes impacting the Mission System RMF package through the COR and send to SMC/SYGR for approval. Conduct annual security reviews of all cybersecurity controls and test selected cybersecurity controls as directed by SMC/SYGR. Provide artifacts identified in Appendix F to the requesting Mission System ISSM for IA control validation and inclusion into the AF Assessment and Authorization (A&A) package, using Mission System ISSM provided guidance.

Deliverable: Appendix A, D2.2, RMF Artifacts Performance Standard:

a) STD: IAW STD: IAW AFI 17-101 - Information System Security Officer (ISSO)

b) STD: IAW DoDI 8500.01

c) STD: IAW National Institute of Standards and Technology (NIST) Special Publication (SP) 800-53

d) STD: IAW 21 SWI 21-131 - Cybersecurity Reference: DoDI 8510.01- Risk Management Framework (RMF) for DoD Information Technology (IT) Site Applicability: Det 4 and OL-A

2.1.3.4.3. System Analysis and Performance. Monitor and analyze system performance. Analyze critical system files such as the mission plan file, satellite catalog, and satellite task list for abnormal data or overflow. Analyze computer/radar O&M logs for system or operator errors. Analyze daily uncorrelated target (UCT) rates to identify abnormal performance. Review the one-year library of computer system logs, ensuring the logs are properly archived and maintained. Review and analyze system calibration, operability assessment test results, ESPs and other indicators which give an indication of system performance utilizing the system calibration metrics on the Space C2 Agency website. Analyze occurrences of system outages or operational degradation such as the following: indications of radar system degradation; uncommon computer halts or hangs; CAT 1 satellite misses; EMI;; and other abnormal data, performance, and occurrences that may lead to a system failure. Provide analyses to support site operations investigations to the COR.

Deliverables:

a) Appendix A, D2.3, Essential System Performance (ESP) information to SPO as requested

b) Appendix A, D2.4, System Analysis Results Performance Standards:

a) STD: Completion of investigation of occurrences of system outages or operational degradation within five calendar days of the problem or by request of the COR References: SI 538-01(S), SSOps OI 534-9(S) and SI 534-16(S) Site Applicability: Det 4 and OL-A

2.1.3.4.4. Document and Report Analysis and Findings. Provide Problem Reports (PRs) to support site operations investigations by the COR. Submit a Deficiency Report (DR) for unusual and unique anomalies, or outages. Generate an AF Form 1067 or Standard Change Form (SCF) prior to installing new software constants for the subarray test and element test installations. Generate an SCF for system or software modifications for corrective or preventive action as a result of analyses or any other proposed system/software modifications. Evaluate and provide written technical analysis on any system modification/upgrade proposal or recommendation. Maintain references to any associated PR, DR and SCF and supporting data.

Deliverables:

a) Appendix A, D2.5, Problem Report (PR)

b) Appendix A, D2.6, Deficiency Report (DR)

c) Appendix A, D2.7, AF Forms 1067 or Standard Change Form (SCF)

d) Appendix A, D2.8, Evaluation and Technical Analysis Performance Standards:

a) STD: IAW TO 00-35D-54

b) STD: IAW 21 SW Instruction (21 SWI) 21-131 - System Modification and Deficiency Processing

c) STD: IAW AFI 63-131 – The Modification Proposal Process

d) STD: Submit DR within 30 days of the anomaly or outage

e) STD: Submit SCF within 30 days of the anomaly or outage; prior to installing new software constants; and for system or software modifications Site Applicability: Det 4 and OL-A

2.1.4. Operational Support Requirements.

Site Applicability: Det 4 and OL-A

2.1.4.1. Emergency Actions. Perform emergency actions as requested by the 20 SPCS Commander or their designated representative.

Performance Standard:

a) STD: Respond immediately and report on site as determined by COR Site Applicability: Det 4 and OL-A

2.1.4.2. Events or Incidents Reporting. Perform Operations Capability (OPSCAP) reporting to CSpOC and notify the 20 SPCS MOC of OPSCAP changes. Notify the 20 SPCS MOC and COR with information on events or incidents that may require Operational Reporting (OPREP) or Commander’s Critical Information Request (CCIR) Reporting. Provide a daily report of operational activities as specified by HHQ. Maintain checklists and implement Information Condition (INFOCON) and Force Protection Condition (FPCON) measures for both exercise and real-world scenarios.

Performance Standard:

a) STD: IAW AFI 10-206

b) STD: IAW AFI 10-206 AFSPC Supplement (Sup) 1 and its required guidance memorandums

c) STD: IAW SSOPs OI 534-9 (S)

d) STD: IAW HHQ policy letters

e) STD: IAW Strategic Instruction (SI) 527-1 Site Applicability: Det 4 and OL-A

2.1.4.2.1. Chatroom Communications. Establish the necessary chat-type accounts via SIPRNet and NIPRNet. Ensure operators are actively logged into the HHQ-designated account and utilizing “chatrooms” or similar collaboration applications. During periods of exercise and/or contingency, continuously monitor or check collaboration chatrooms via the SIPRNet/NIPRNet and make any postings needed in response to questions or direction from HHQ.

Site Applicability: Det 4 and OL-A

2.1.5. Develop, Test, Execute Tactics Improvement Proposals (TIPs). Develop, submit on an AF IMT 4326, and test/validate new and existing TIPs.

Deliverable: Appendix A, D1.1, Workload Data; number of TIPs developed and tested Site Applicability: Det 4

2.1.5.1. Formal TIP Coordination and Implementation Process. Submit Contractor-developed and validated TIP proposals to the COR for approval on AF IMT 4326. The COR will notify the Contractor in writing if the submitted TIPs are formally approved via the TTP process.

Performance Standard:

a) STD: IAW AFSPC Instruction (AFSPCI) 10-260, Tactics Development Process and Implementation Site Applicability: Det 4

2.1.6. Testing Support.

Site Applicability: Det 4 and OL-A

2.1.6.1. Installation and Checkout Evaluation (ICE) Plan. Develop and submit ICE plans for newly installed hardware, firmware, or software through the COR and 20 SPCS/MA. Execute approved installation and checkout plans with Government oversight for final approval and acceptance by the Government.

Deliverable: Appendix A, D2.9, Installation and Checkout Evaluation (ICE) Plan Performance Standards:

a) STD: IAW 21 SWI 10-202

b) STD: IAW 21 SWI 21-131 - Unit (organizational) maintenance personnel, Installation Checkout and Evaluation (ICE), 21 OG units and Restricted Operational Use (ITW/AA and Surveillance) Site Applicability: Det 4 and OL-A

2.1.6.2. Depot/Testing Agency Support. Interface and assist in testing activities being accomplished by Government and other Contractor team personnel. Provide data and feedback to the teams on the adequacy of test procedures, noting any system deficiencies or anomalies, and assist in developing methods for ensuring all testing is complete prior to system acceptance.

Site Applicability: Det 4 and OL-A

2.1.6.3. Installation, Development, Test and Evaluate (DT&E) and Software and Operational Test and Evaluation (OT&E) Support. Provide organizational level support for installation and evaluation of all software and hardware modifications to include planning, technical, and administrative support. Provide organizational level maintenance in support of installation activities, perform applicable test plan actions, and notify the COR and testing/depot agencies of any system anomalies.

Site Applicability: Det 4 and OL-A

2.1.6.4. Visiting Team Preparation. Support all teams visiting SF. Provide logistics support for visiting teams and coordinate receipt and storage of project materials and equipment.

Deliverable: Appendix A, D1.1, Workload Data; number of visiting contractor teams supported Site Applicability: Det 4 and OL-A

2.2. Mission System Maintenance Management. Ensure Mission Systems are serviceable, safely operable, and properly configured to meet mission requirements and system readiness. Plan, schedule, direct, organize, coordinate, control, document, report, and execute all actions necessary to maintain Mission System equipment operability and availability. Perform inspections, repairs, modifications, analyses, and other maintenance related tasks. Maintain logs, records, inspection forms and Maintenance Information Systems (MIS) reflecting equipment status, inspections, and maintenance performed.

Site Applicability: Det 4 and OL-A

2.2.1. Scope Of Maintenance. Perform all authorized organizational level maintenance. Site maintenance level authorized for repair is determined by Source, Maintenance, and Recoverability (SMR) Codes and Expendability, Recoverability, Reparability Codes (ERRC) assigned to stock listed items.

Performance Standard:

a) STD: IAW TO 31-10-7

b) STD: IAW TO 00-33A-1001

2.2.1.1. Depot-Level Maintenance. Request depot-level maintenance when the maintenance required exceeds organizational-level maintenance through the COR or 20 SPCS/CC.

Deliverable: Appendix A, D1.1, Workload Data; number, type, and frequency of depot-level maintenance requests Site Applicability: Det 4 and OL-A

2.2.1.1.1. Requests for Assistance. Submit Maintenance Assistance Requests for Technical Assistance (TA), Engineering Assistance (EA), Emergency Depot Level Maintenance (EDLM) or Urgent Depot Level Maintenance (UDLM).

Deliverable: Appendix A, D3.1, Maintenance Assistance Requests Performance Standard:

a:) STD: 21 SWI 21-131 – Depot Level Maintenance (DLM)

b) STD: IAW TO 00-25-107 - Procedures for Requesting Assistance, Response Time and Required Actions

c) STD: IAW TO 00-25-108 - Depot Maintenance Procedures Site Applicability: Det 4 and OL-A

2.2.1.2. Non-Integrated Logistics System-Supply (ILS-S) Inventory Items. Maintain sufficient non-stock listed items (outside the AF inventory) to support the Mission System.

Site Applicability: Det 4 and OL-A

2.2.1.3. Shop Stock. Maintain shop stock for day-to-day operations. Monitor shop stock to prevent materiel from becoming excessive or outdated. Shop stock should not normally exceed 90-days usage, or the unit of issue or unit pack, whichever is greater. Store shop stock near/adjacent to bench stock items, if practical, but do not mix them together. Clearly identify materiel as "Shop Stock" and label them with noun, national stock number or part number, unit of issue, and shelf-life, if applicable. Shop stock includes gas cylinders, random length bar stock, sheet metal, plastic, fabric, electrical wire, and similar items not normally included in bench stocks.

Performance Standard:

a) STD: IAW AFI 23-101

b) STD: 100% accountability of tools

c) STD: No systems misaligned or erroneously declared serviceable/unserviceable or damaged equipment components or hardware due to unserviceable tools Reference: TO 00-33A-1001 - Unit/Work Center Tool Management Site Applicability: Det 4 and OL-A

2.2.1.4. Operating Stock. Store operating stock near/adjacent to bench stock items, if practical, but do not mix them together. Monitor operating stock to prevent it from becoming excessive or outdated. Retain partially used bench stock items in bench stock and not in operating stock. Identify, tag, and turn in items with no forecasted use. Clearly identify items as "Operating Stock" and label them with noun, national stock number or part number, unit of issue, and shelf-life as applicable. Operating stock includes connector dust covers, hydraulic line caps/plugs, and similar items that are normally recovered after use and re-used.

Performance Standard:

a) STD: IAW AFI 23-101 Site Applicability: Det 4 and OL-A

2.2.2. Equipment Status Reporting (ESR). Fulfill requirements listed in performance standards below. Report equipment status changes, as they occur. Input data into the Integrated Maintenance Data System (IMDS) ESR subsystem.

Performance Standard:

a) STD: IAW AFI 21-103, AFSPC Sup 1, Chapter 6 and Section 6.10 - What is Reportable, Equipment Status Reporting Procedures, Downtime Codes for Communications…