Combo_ANRS_and_Consortium_II_Maintenance_Support_(signed).pdf

(i) This is a combined synopsis/solicitation for commercial services prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the solicitation; quotes are being requested and a written solicitation will not be issued.

(ii) Solicitation FA2517-16-Q-6038, Automated Notification and Recall System (ANRS) and Consortium II Conference Server Annual Maintenance and Support Services is being issued as a Request for Quotation (RFQ).

(iii) The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular (FAC) 2005-90.

(iv) This acquisition is a 100 % small business set aside. The NAICS code for this requirement is 541512

- Computer systems design and related services. The size standard is $27.5M and a single award will be made as a result of evaluation of quotes received.

(v) The required commercial services are outlined in Attachment 1, Statement of Work (SOW). The services required in the SOW are being procured for one base year and four option years.

Following is a list of contract line item number(s) and items, quantities and units of measure.

CLIN 0001 – NXT Communicator Remote Hosted Service Subscription– In Accordance With (IAW) para 2.0, Task 1, of SOW, Period of Performance 29 Sep 2016 to 28 Sep 2017.

CLIN 0002 – Desktop Alert Annual Software Maintenance Support Bundle IAW para 2.0, Task 3, of SOW, Period of Performance 29 Sep 2016 to 28 Sep 2017.

CLIN 0003 – Alert Notification and Recall Systems (ANRS) Program Management IAW para 2.0, Task 4 of SOW, Period of Performance 29 Sep 2016 to 28 Sep 2017.

CLIN 0004 – Consortium Conference Bridge Maintenance Services IAW para 2.0, Task 2 of SOW, Period of Performance 29 Sep 2016 to 28 Sep 2017.

CLIN 0005 – Support Desk Services for Consortium IAW para 2.0, Task 2 of SOW, Period of Performance 29 Sep 2016 to 28 Sep 2017.

CLIN 1001 – NXT Communicator Remote Hosted Service Subscription– In Accordance With (IAW) para 2.0, Task 1, of SOW, Period of Performance 29 Sep 2017 to 28 Sep 2018.

CLIN 1002 – Desktop Alert Annual Software Maintenance Support Bundle IAW para 2.0, Task 3, of SOW, Period of Performance 29 Sep 2017 to 28 Sep 2018.

CLIN 1003 – Alert Notification and Recall Systems (ANRS) Program Management IAW para 2.0, Task 4 of SOW, Period of Performance 29 Sep 2017 to 28 Sep 2018.

CLIN 1004 – Consortium Conference Bridge Maintenance Services IAW para 2.0, Task 2 of SOW, Period of Performance 29 Sep 2017 to 28 Sep 2018.

CLIN 1005 – Support Desk Services for Consortium IAW para 2.0, Task 2 of SOW, Period of Performance 29 Sep 2017 to 28 Sep 2018.

CLIN 2001 – NXT Communicator Remote Hosted Service Subscription– In Accordance With (IAW) para 2.0, Task 1, of SOW, Period of Performance 29 Sep 2018 to 28 Sep 2019.

CLIN 2002 – Desktop Alert Annual Software Maintenance Support Bundle IAW para 2.0, Task 3, of SOW, Period of Performance 29 Sep 2018 to 28 Sep 2019.

CLIN 2003 – Alert Notification and Recall Systems (ANRS) Program Management IAW para 2.0, Task 4 of SOW, Period of Performance 29 Sep 2018 to 28 Sep 2019.

CLIN 2004 – Consortium Conference Bridge Maintenance Services IAW para 2.0, Task 2 of SOW, Period of Performance 29 Sep 2018 to 28 Sep 2019.

CLIN 2005 – Support Desk Services for Consortium IAW para 2.0, Task 2 of SOW, Period of Performance 29 Sep 2018 to 28 Sep 2019.

CLIN 3001 – NXT Communicator Remote Hosted Service Subscription– In Accordance With (IAW) para 2.0, Task 1, of SOW, Period of Performance 29 Sep 2019 to 28 Sep 2020.

CLIN 3002 – Desktop Alert Annual Software Maintenance Support Bundle IAW para 2.0, Task 3, of SOW, Period of Performance 29 Sep 2019 to 28 Sep 2020.

CLIN 3003 – Alert Notification and Recall Systems (ANRS) Program Management IAW para 2.0, Task 4 of SOW, Period of Performance 29 Sep 2019 to 28 Sep 2020.

CLIN 3004 – Consortium Conference Bridge Maintenance Services IAW para 2.0, Task 2 of SOW, Period of Performance 29 Sep 2019 to 28 Sep 2020.

CLIN 3005 – Support Desk Services for Consortium IAW para 2.0, Task 2 of SOW, Period of Performance 29 Sep 2019 to 28 Sep 2020.

CLIN 4001 – NXT Communicator Remote Hosted Service Subscription– In Accordance With (IAW) para 2.0, Task 1, of SOW, Period of Performance 29 Sep 2020 to 28 Sep 2021.

CLIN 4002 – Desktop Alert Annual Software Maintenance Support Bundle IAW para 2.0, Task 3, of SOW, Period of Performance 29 Sep 2020 to 28 Sep 2021.

CLIN 4003 – Alert Notification and Recall Systems (ANRS) Program Management IAW para 2.0, Task 4 of SOW, Period of Performance 29 Sep 2020 to 28 Sep 2021.

CLIN 4004 – Consortium Conference Bridge Maintenance Services IAW para 2.0, Task 2 of SOW, Period of Performance 29 Sep 2020 to 28 Sep 2021.

CLIN 4005 – Support Desk Services for Consortium IAW para 2.0, Task 2 of SOW, Period of Performance 29 Sep 2020 to 28 Sep 2021.

NOTE: This contract will be Firm Fixed Priced (FFP).

(vi) DESCRIPTION: The contractor shall perform services in accordance with the attached SOW, Attachment 1.

(vii) The start date is 29 September 2016. Place of performance Peterson AFB, CO, and if needed, Cheyenne Mountain Air Force Station (CMAFS). All deliverables FOB point destination.

(viii) Provision FAR 52.212-1 -- Instructions to Offerors -- Commercial Items, applies to this acquisition.

The following addenda apply to this provision.

(a) North American Industry Classification System (NAICS) code and small business size standard. The NAICS code and small business size standard for this acquisition appear in section iv of this solicitation.

(b) (4) A technical description shall describe the offeror's approach for meeting the technical evaluation factor identified in FAR 52.212-2.

(ix) FAR 52.212-2 -- Evaluation -- Commercial Items

(a) The Government will award a firm-fixed price contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. Award will be made using a Lowest Price Technically Acceptable (LPTA) approach; the Government will award to the lowest priced offeror that is determined technically acceptable. The following factors shall be used to evaluate offers:

Factor 1: Technical Capability

Factor 2: Price

(1) Factor 1: Technical Capability

(A) Technical capability will be evaluated based on an evaluation of Technical Capability Factor;

the factor will be rated as Acceptable or Unacceptable.

Acceptable is defined as the quote clearly meets the minimum requirements of the solicitation.

Unacceptable is defined as the quote does not clearly meet the minimum requirements of the solicitation.

(B) Technical Capability Factor and Subfactors: Offeror shall correctly propose with relevant experience, qualifications, and expertise to successfully fulfill ALL SOW requirements.

(i) Sub-Factor 1: Communicator NXT Remote Hosted Service

The Offeror shall demonstrate the ability to:

a. Provide N-NC’s Mass Notification System (MNS) capability from a Communicator NXT remote hosted solution.

b. Provide program management and systems engineering support for a MNS remote hosted solution. The Offeror must be able to meet the hosted service requirements in the Statement of Work Task 1.

c. Provide certification that the offeror is an authorized value added reseller (VAR), channel partner, certified system administration and maintenance provider of the original equipment manufacturer (OEM) Communicator NXT.

(ii) Sub-Factor 2: Consortium Conference Bridge

a. Provide review and support installation of manufacturer approved software, firmware and hardware updates and patches during the term of the annual support period.

b. Provide Support Desk services for end user questions and also Trouble Reporting.

c. Provide manufacturer technical notes to end users.

d. Provide on site server cleaning and log file maintenance in accordance with manufacture warranty requirements.

e. Provide DISA JITC approved product list information to end users.

f. Provide onsite support services and response in accordance with manufacturer published warranty maintenance requirements.

g. Provide certification that the offeror is an authorized distributor and maintenance services provider with Forum Communications Consortium II.

(iii) Sub-Factor 3: Desktop Alert Inc’s Alert System

a. Provide annual maintenance support for the Desktop Alert software in accordance with the requirements in the Statement of Work Task 3.

b. Provide certification that the offeror is an authorized distributor and authorized application service provider with Desktop Alert, Inc.

(iv) Sub-Factor 4: ANRS Program Management

a. Contractor shall provide program management and systems engineering services in support of Automated Notification and Recall System (ANRS) in accordance with the requirements in the Statement of Work Task 4.

(v) Sub-Factor 5: Security Clearances

The Offeror shall meet the provisions in the Basic DD 254 in accordance with the Statement of Work paragraph 3.1 prior to the contract award.

(2) Factor 2: Price will be evaluated in order to determine if it is reasonable in accordance with FAR Parts 13.106-3. Offers should be sufficiently detailed to demonstrate their reasonableness.

(3) Award Process: The Government will first evaluate all quotations for responsiveness and then on an acceptable or unacceptable basis to determine whether the quote meets the specifications defined in Factor 1: Technical Capability. Quotes will then be ranked according to price. The offeror who submits the lowest price and meets or exceeds the specifications defined in Factor 1: Technical capability will receive the award. The award will be made to that offeror without further consideration of any other offerors.

(b) A written notice of award or acceptance of the offer, mailed or otherwise furnished to the offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer's specified expiration time, the Government may accept the offer, whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

(x) The provision at FAR 52.212-3, Offeror Representations and Certification—Commercial Items, with Alternate I, is applicable to this acquisition. Ensure all Representations and Certifications are updated in

SAM.

(xi) The clause at FAR 52.212-4, Contract Terms and Conditions-Commercial Items, applies to the acquisition.

(xii) The clause at FAR 52.212-5 -- Contract Terms and Conditions Required to Implement Statutes or Executive Orders -- Commercial Items (DEVIATION), applies to this acquisition. See Attachment 3, Terms and Conditions, for full text.

(xiii) Additional terms and conditions apply to this solicitation and are found in Attachment 3, Terms and Conditions.

(xiv) The Defense Priorities and Allocation Systems (DPAS) does not apply to this RFQ.

(xv) The offeror’s quote shall be submitted with written technical capability of how the offeror will fulfill the requirements of the SOW, copies of the authorized reseller/distributor/provider certifications and attachment 2, Contractor Submittal Form. Quotes are due via e-mail not later than 2:00 PM, MDT Tuesday, 13 September 2016. If you have any questions, please submit them in writing via e-mail not later than 2:00 PM, MDT Tuesday 6 September 2016. All quotes and questions (if applicable) should be submitted to margie.robinson@us.af.mil and 21cons.lgcbb@us.af.mil. All communications with the requiring activity concerning this solicitation shall cease until the award is announced. During this period, interaction is only allowed with the Contract Specialist.

(xvi) For additional information regarding this solicitation please contact the Contract Specialist, Margie M. Robinson, at 719-556-4886/margie.robinson@us.af.mil, or the Contracting Officer, Douglas A. Keeler at 719-556-9133/douglas.keeler@us.af.mil. Ensure you reference solicitation number, FA2517-16-Q- 6038, in the Subject Line.

DOUGLAS KEELER

Contracting Officer

Attachments: 4

1. SOW dated April 2016

2. Contractor Submittal Form

3. Terms and Conditions

4. DD 254 & Opsec mailto:margie.robinson@us.af.mil mailto:21cons.lgcbb@us.af.mil