Attch 4 Past Perf Questionaire Combined comments 27 Apr 08
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- Attached to
- PAFB & CMAFS Custodial Services Federal contract opportunity
- Solicitation number
- FA2517-07-R-5001
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Attachment 4 Past Perf. Questionnaire
Text of this file
PAST PERFORMANCE QUESTIONNAIRE
27 Apr 08 The below-named contractor/offeror is being considered for award of a contract for Custodial Service at Peterson Air Force Base and Cheyenne Mountain Air Force Station, Colorado. A primary consideration in our selection process is the contractor’s history of performance of similar efforts. Please make every effort to be thorough in your answers/comments. Completed questionnaires can be returned via fax, email, or mail to the following:
FAX: 719-556-9291
EMAIL: susan.bechtel@peterson.af.mil
MAIL: 21st Contracting Squadron/LGCAB
Attn: Susan Bechtel
Building 1324
580 Goodfellow St.
Peterson AFB, CO 80914-1648
A. GENERAL INFORMATION
Offeror’s Name:__________________________________________________________
Address:________________________________________________________________
Telephone Number:_____________________ Point of Contact:____________________
B. RESPONDENT INFORMATION
Name:_________________________________ Title:____________________________
Organization & Address:___________________________________________________
Telephone: _______________ FAX:_______________ Email:____________________
C. CONTRACT INFORMATION
Contract Title:____________________________________________________________
Period of Performance:____________________ Contract Number:_________________
Dollar Amount of Contract:_________________________________________________
Services Performed:_______________________________________________________
D. PERFORMANCE INFORMATION
The Air Force will use your survey responses to determine a level of confidence, based on the offeror’s past performance record, concerning the offeror’s ability to successfully perform our requirement in accordance with the contract. Please assign one of the following ratings to each of the questioned areas listed below. The ratings selected will indicate the degree of doubt or confidence concerning performance in each area.
RESPONDENT WILL NOT FURNISH ANY PAST PERFORMANCE INFORMATION TO OFFEROR SUBMITTING A PROPOSAL FOR THIS SOLICITATION.
| Rating |
| Description |
| EXCEPTIONAL (E) |
| Performance met contractual requirements and EXCEEDED MANY to the client's benefit. The contractual performance of the element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective. |
| VERY GOOD (VG) |
| Performance met contractual requirements and EXCEEDED SOME to the client's benefit. The contractual performance of the element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective. |
| SATISFACTORY (S) |
| Performance MET contractual requirements. The contractual performance of the element being assessed contained some minor problems for which corrective actions taken by the contractor appear or were satisfactory. Based on the offeror's performance record, the government has confidence the offeror will successfully perform the required effort. Normal contractor emphasis should preclude any problems. |
| MARGINAL (M) |
| Performance DID NOT MEET SOME contractual requirements. The contractual performance of the element being assessed reflected a serious problem for which the contractor has not identified corrective actions. The contractor's proposed actions appear or were only marginally effective or were not fully implemented. |
| UNSATISFACTORY (U) |
| Performance DID NOT MEET MOST contractual requirements and recovery is not likely or was not in a timely manner. The contractual performance of the element being assessed contained serious problem(s) for which the contractor's corrective actions appear or were ineffective. |
| NOT APPLICABLE (N/A) |
| Not applicable or unknown. Did not observe performance in this area. Based on the offeror’s performance record, extreme doubt exists that the offeror will successfully perform the required effort. No performance record is identifiable. |
E. PEFORMANCE EVALUATION AREAS
Please use the above ratings and their assigned definitions to describe the offeror’s performance in the following areas:
1. ACQUISITION OF MATERIALS
| a. Contractor's ability to maintain restock required supplies appropriate to customer needs |
| E |
| VG |
| S |
| M |
| U |
| N/A |
| b. Contractor's overall compliance |
| E |
| VG |
| S |
| M |
| U |
| N/A |
COMMENTS/REMARKS________________________________________________________
2. QUALITY OF SERVICE
| a. Contractor’s overall quality and timeliness of customer service |
| E |
| VG |
| S |
| M |
| U |
| N/A |
| b. Contractor’s attention to detail for basic cleaning |
| E |
| VG |
| S |
| M |
| U |
| N/A |
| c. Contractor’s willingness and effectiveness in correcting identified deficiencies |
| E |
| VG |
| S |
| M |
| U |
| N/A |
| d. Contractor's ability to meet emergency, urgent or routine timelines |
| E |
| VG |
| S |
| M |
| U |
| N/A |
COMMENTS/REMARKS_______________________________________________________
3. BUSINESS RELATIONS (MANAGEMENT AND RESPONSIVENESS)
| a. Contractor provided experienced managers and supervisors with technical and administrative abilities to meet contract requirements |
| E |
| VG |
| S |
| M |
| U |
| N/A |
| b. Contractor maintained appropriate staffing levels (number/qualifications) |
| E |
| VG |
| S |
| M |
| U |
| N/A |
| c. Contractor provided timely response to management deficiencies |
| E |
| VG |
| S |
| M |
| U |
| N/A |
| d. Contractor’s overall management and responsiveness |
| E |
| VG |
| S |
| M |
| U |
| N/A |
4. INTERNAL QUALITY CONTROL PLAN
| a. Contractor provided and maintained an acceptable inspection system. |
| E |
| VG |
| S |
| M |
| U |
| N/A |
| b. Contractor adhered to its quality control plan |
| E |
| VG |
| S |
| M |
| U |
| N/A |
| c. Contractor’s quality control resulted in little/no work on your part to achieve acceptable service (i.e. few failed inspections) |
| E |
| VG |
| S |
| M |
| U |
| N/A |
| d. Contractor’s overall quality control |
| E |
| VG |
| S |
| M |
| U |
| N/A |
5. If a government contract, did the contractor receive any Performance Assessment Reports, Letters of Concern, or Cure Notices?_____________ If yes, please describe:
6. If given the opportunity, would you award another contract to this contractor?_______
Please explain response below:
7. How would you rate the contractor’s overall performance? E VG S M U N/A Signature of Respondent___________________________________ Date____________
Job Title:________________________________________________________________
Thank you for taking the time to complete this questionnaire.
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