SOW 23 Jul 2012.pdf

Version 8, April 1, 2012

7/23/2012 STATEMENT OF WORK

FORCE TRAINING

DEFENSE ACQUISITION UNIVERSITY (DAU) – CLASSROOM SUPPORT

1. SCOPE OF WORK: The contactor shall provide classroom, classroom support, and administrative space for Defense Acquisition University (DAU) classes and support personnel.

a. The classroom requirement is for two (2) fully dedicated classrooms, which includes two (2) main classrooms and at least four (4) breakout rooms, 52 weeks per year, and a third classroom, with two breakout rooms, to meet surge requirements. The annual surge requirement is expected to be from 6 – 15 weeks of classroom space.

2. GENERAL REQUIREMENTS: The contractor shall provide three (3) classrooms with two breakout rooms per classroom (six (6) breakout rooms) as specified:

a. Primary and secondary classrooms capable of comfortably seating 36 students (minimum 1200 sq. ft.). Third classroom must be able to comfortably seat 30 students (minimum 1200 sq.

ft.). All classrooms must be able to be configured into group stations of six students each including tables and room to walk between tables. DAU will provide easels for each group station and instructor use. Each classroom will have a table (at least 12 feet linear) and chairs for three instructors. Classroom chairs will be ergonomic work chairs. Projection equipment (minimum of 3,000 lumens; input and output must be able to accept video and network data) and screen required.

1) All seats must have unobstructed view of the projection screen and whiteboards. A minimum of 24 linear feet (at least four feet high) of whiteboard space is required in each classroom.

2) Rooms must be available from 0630 – 1730 daily and must be assigned exclusively for the use of DAU. DAU must authorize use of facilities for non‐DAU purposes. Instructor and student access to the classroom may be required at times other than normal class hours.

b. The classroom support requirement includes the breakout rooms, information technology support, student and instructor shared drive, and copy machine and printer with paper.

1) Six (6) breakout rooms, each with tables and chairs (minimum 240 sq. ft. each) capable of seating 6 students will be required for classroom, located near the classroom). Alternatively, a large classroom with a partition will satisfy the breakout room requirement—each of the six teams require a work area. Internet connectivity for one computer is required in each breakout room. Projection equipment (minimum of 3,000 lumens; input and output must be able to accept video and network data) and screen required in each breakout room.

c. Government will provide and contractor shall maintain 72 laptop computers and administrative staff computer in accordance with DAU guidance to be used during scheduled classes. The contractor shall provide one computer in each classroom for the use of the instructor, set up on an independent stand, and connected to the projection equipment.

Dedicated secure computer storage and support is required.

1) The government will provide 72 laptop computers with wireless internet capability.

Requirement is to store these computers in a secure area with restricted access by authorized personnel only; provide power source for six (6) laptops at each group station in classroom and breakout rooms. A shared network drive for DAU students, instructors, and staff shall be available during normal class hours as well as one hour prior and one hour after normal class hours. This drive will be accessible from all student, instructor, and staff computers. The drive will have at least 10 gigabytes of space and will have the capability to be partitioned (e.g., one student group cannot see another group’s work). This drive will require routine clearing of old information.

Laptops shall be connected to a network laser printer (printers provided by DAU) located in the classroom.

2) Technical support is required for normal administrative tasks such as internet connectivity, printer mapping, password resets, permissions, scripts, login account issues, loading of any DAU specific (provided) software, formatting and re‐imaging when required, backup of shared drive, audio video support of classroom equipment, support for classroom printer, and other issues of minor nature. Internet connectivity is required to be at a minimum of 15 MBPS. IT technical support response time should be no more than 30 minutes and no more than 24 hours for equipment failure repair. DAU Administrative support personnel shall have administrative rights to all DAU computers.

During normal class hours projector for the primary classrooms shall be back in service within at least 15 minutes after DAU notifies contractor personnel.

d. Projection equipment and screen are required for each classroom and breakout room. The projected images must have an unobstructed view from all seats in the room. The computer provided for the instructor will have connectivity to projection equipment with a remote control device. The instructor computer will have the capability to project audio. Projection equipment is required to be at the minimum of 3,000 lumens; input and output must be able to accept video and network data.

e. Classroom location must be within 10 miles of Robins Air Force Base main gate located at Watson Blvd and have adequate free parking for up to 72 student vehicles, 4 instructor vehicles, and two staff vehicles (this will increase to 110 spaces when three classes are in session).

Students and instructors must have easy access to the classroom and breakout rooms. Five access keys will be provided to the DAU administrative personnel (three sets for visiting instructors, one set for administrative support, and one set for site manager).

f. Administrative support personnel space requirement is office space for two (2) individuals suitable for conducting administrative business and interfacing with faculty and students. A telephone is required with long distance capability. Facsimile capability is required with incoming and outgoing capability (fax machine provided by DAU). Internet connectivity is required (wireless or hardwired). Conference room is required for meetings capable of seating up to 10 people. Storage space with shelves and locking cabinets (at least 2’x2’x5’) shall be provided in each of the primary classrooms.

1. Access to a copier and printers with paper must be provided for the use of DAU administrative support. DAU provided copier and printer will be located in Admin office.

Up to 7,500 copies per month will be required. Additional printer support (DAU provided) is required in classrooms for all students to use for class requirements and available to administrative support personnel.

g. Contractor shall ensure all facilities are handicap accessible and can accommodate handicapped students in accordance with applicable laws.

h. A break area with vending machines, refrigerated storage, and coffee mess must be available for all classrooms. Contractor shall provide recycling containers for plastic, glass, metal, and paper products.

i. Reserved parking space for DAU administrative staff (1), DAU site manager (1), and visiting instructors (4).

j. Contractor shall provide security for administrative and classroom space for property and personnel safety.

k. Contractor shall provide adequate signage for Defense Acquisition University occupied buildings and classrooms. Directional signs will clearly direct DAU students and faculty to the appropriate building(s).

l. Contractor shall coordinate with DAU representative to use classroom and breakout room space.

3. GOVERNMENT PROVIDED ITEMS: The government will provide 72 laptop computers and at least four printers to be shared between the classrooms and administrative space. The government shall provide an administrative support individual for advice and to assist DAU instructors and students. Government (DAU) will provide all instructional materials.

4. MISSION ESSENTIAL SERVICES: The services performed under this contract do not qualify as “Essential DoD Contractor Services”, as defined and described in DoD instruction (DoDI) 3020.37, “Continuation of Essential DoD Contractor Services During Crises”.

a. In the event of facility closure, the government (DAU) will generally follow the same procedures of the contracted facility. However, if the government (DAU) does conduct classes during this time, the contractor shall ensure access to the facility with normal classroom hours. The contractor shall support DAU emergency notification through available signage, telephone capability, and social media.