Attachment 1- SOO_Flex Credit Purchase.docx

Headquarters Air Combat Command (HQ ACC) 99th Communications Squadron Nellis AFB, NV 89191 Statement of Objectives (SOO) For

Flexible Service Credits for Training, Consulting, VMware Initial On-Site Setup Configuration, Ground and Remote Support of Newly Installed Systems.

16 June 2024

1.0 INTRODUCTION/BACKGROUND: The 99th Communications Squadron (99CS) requires Flexible Service Credits to support and integrate new systems into the modernized network at Nellis AFB. Flexible access to services is critical to allow consulting, training, installation, configuration and troubleshooting support for numerous products which have been incorporated into the network when technical issues arise. This purchase is to ensure interoperability, continuity, and ease of integration with current and future network initiatives, meet AF directives, and protect the network from vulnerabilities.

2.0 Contract Awardee shall provide the following:

FLEXIBLE-SVCS

Flexible Services for Nellis AFB 99th Communications Squadron

1. Training and Consulting Services for VMWare, SolarWinds, CISCO ISE, Cisco DNA, and CISCO Comply to Connect (C2C) products.

2. Remote Support for VMWare, SolarWinds, CISCO ISE, Cisco DNA, and CISCO Comply to Connect (C2C) products.

3. VMWare Initial On-Site Configuration / Setup

40 Hours

1 Year

40 Hours

3.0 99CS Network Modernization Support

a. Provide assistance in the form of Flexible Credits providing a minimum of 40 hours On-Site on the ground Training and Consulting services to include travel expenses. Hours on site must be contiguous. Service provider will need to be an expert in VMWare, SolarWinds, CISCO ISE, CISCO DNA, and Comply to connect products.

b. Provide one year of Remote Engineering Support to include configuration, implementation , troubleshooting assistance, design guidance and full technical guidance during normal business hours. Service provider will need to be expertly proficient in VMWare, SolarWinds, CISCO ISE, CISCO DNA and CISCO Comply to Connect Products.

c. Provide on-site support of VMware initial Configuration and setup. On Site service will provide a minimum of 40 hours on-site on the ground technical engineering support to include travel expenses. Hours of service must be contiguous. The services will be used to support the 99 Communications (99CS) network modernization with the implementation and familiarization of VMware, SolarWinds, Cisco ISE, Cisco DNA, and ISE Comply to Connect (C2C) products.

d. Provide two examples of former projects where technical staff performed an Initial On-Site Configuration and Setup of VMWare. Convey steps taken for a successful installation.

e. Provide resumes of at least two technical staff who are deemed to have suitable operational and technical skills.

f. Consultant shall perform this service with suitable operational skills driven by immediate operational need. DoD 8570, Security+ and Minimum Secret Clearance required.

Primary Objectives:

· Provide the 99CS with engineering, training, and consulting services to strengthen technical knowledge regarding newly installed network products ensuring interoperability, continuity, and ease of integration

· Provide on the ground and remote support troubleshooting problems with products when they arise.

· Provide continuity, training, effective functionality, and operation of newly installed products supporting the modernization of Nellis AFB Network for one year.

· Assist with the initial VMWare configuration setup.

3.1 99CS Responsibilities

a. 99CS will be solely responsible for procuring products and product support for all hardware and/or software to be used in connection with this SOO.

b. 99CS shall provide access to facilities and computer systems as required for the Consultant to perform tasks.

c. 99CS shall provide escort to facilities and computer systems as required for the Consultant to perform tasks.

4.0 Site Access and Security Requirements

The 99CS shall provide written guidance regarding any security requirements for access to facilities, systems, and networks. The guidance should outline all the security requirements associated with information, networks, or systems being accessed.

Work will be performed at the government facility, Bldg. 907, 6010 Fitzgerald Blvd, Nellis AFB, 89191, requires access to classified networks at the Secret level and will require a vendor registered FCL.

· Contractors will require access to Restricted Data and controlled unclassified information to perform duties.

· Operations Security (OPSEC) will comply with AFI 10-701, Operations Security, local plans, and publications.

5.0 Period of Performance

A period of performance is for one year from signature or receipt of purchase order.

6.0 POC’s

Point of Contract for this requirement is Mr. Rex Maralit, 99CS/SCOI Chief Network Infrastructure. (702-652-3567), and 1st Lt Miguel Rojas, 99CS/SCO Flight Commander. (702-652-8006)