SOW_for_PMA_UPS_-_APC_Building_25_-2015.docx

PREVENTATIVE MAINTENANCE AGREEMENT (PMA)

AND EMERGENCY RESPONSE FOR UNINTERRUPTABLE POWER SYSTEM (UPS)

APC UPS Model: SYSC80K, S/N PDO744160016

1. Scope of Work.

0. Scope: The contractor shall provide qualified technician, tools, parts, supervision, and other items necessary to provide APC uninterruptible power system inspection, maintenance and repairs to UPS located at 37 Elm St, room 1000, Langley Air Force Base, VA 23665 as defined in this preventive maintenance agreement.

0. Repairs: ACC CSS Facility Managers has the authority to contact vendor for emergency and routine repairs and schedule recurring maintenance. The facility manager’s contact information will be provided to the vendor. The contractor will provide updated 24/7 contact information to the facility managers.

1. Description of Services.

1. One year onsite complete warranty service for the unit to include parts, labor and travel for Symmetra PX UPS 80kva and 80kva PDU. The contractor will provide 1 scheduled preventive maintenance visit using manufactures recommendation to accomplish maintenance task.

1. One year 4 hour onsite response to emergency UPS conditions, emergencies are determined by user/facility manager. Response time starts once contractor is contacted using the provided 24/7 contact phone number.

1. Upon arrival, the contractor’s service technician shall work continuously until repairs are completed per manufacturer’s specifications. Exception shall be a delay due to shipping of replacement parts.

1. The contractor’s service technician shall prepare a written service report for each service call (scheduled or unscheduled) and obtain a signature from the authorized using activity representative to certify that the service was completed and accepted.

4. Hours of Operation.

a. The contractor shall be available for all work to be done between the hours of 0730 to 1630, Monday through Friday for scheduled maintenance.

b. The contractor will be available to respond to emergency conditions 24 hours a day 7 days a week.

5. Personnel/Qualifications.

a. Service technicians: All technicians shall be authorized APC Technicians.

The contract manager shall provide the name and contact information for their emergency and routine contacts 24 hours before contract performance period begins.

6. Quality Control.

a. The contractor shall ensure that all work performed under this preventive maintenance agreement meets the quality outlined in paragraph 2.

7. Contractor Furnished Supplies and Services.

a. Replacement Parts: The contractor shall provide all parts unless identified. All replacement parts shall be factory warranty parts.

8. Technical Exhibit

a. Equipment Parts List

APC UPS Symmetra PX 80 KVA/80K Model: SYSC80K, Serial Number: PD0744160016

Power Modules 8ea. Model Number: SYPM10KF. System Power Supply YSCF80KF

Battery Cabinet: SYbTU1 PLP 8 Rows Total Batteries 32. Power System Power Supply Model Number SYCF88F Serial Number: PDO741160088