STATEMENET OF WORK.docx

STATEMENET OF WORK

TOWEL SERVICE

July 2010

1. Description of Work.

1.1 The contractor shall provide all personnel, equipment, tools, materials, supervision, training, transportation, and other items and services necessary to perform laundry/towel service for the Eielson AFB Fitness Center.

1.2 Cleaning and Re-performance of Laundering. Re-cleaning will be at no additional cost on items found to not meet the stated standards.

1.3 Contractor will be required to provide white hand towels that are 16x27 in dimensions to meet the demand of 300 guests per day at minimum. The contractor will also be required to provide white bath towels that measure 24x48 in dimensions and to meet the demand of 175 guests per day at a minimum.

1.4 Weekly service will be require to provide the following at a minimum: three weekly deliveries of clean towels and removal of soiled towels, continual maintenance of the towel inventory, seasonal increase and decrease of inventories as dictated by the Fitness Center. Delivered articles shall be serviced according to manufacturer’s labels and finishing codes for quality, cleanliness, finish and appearance. Items shall be odor, lint free, and thoroughly dry. Whites shall be free of colored tints. All items must be free from bacteria, fungi, and other microorganisms, including pathogens or disease producing organisms. Additionally, the contractor will be responsible for washing, drying, and folding according to the highest medical laundry standards set by Occupational Safety and Health Administration.

1.5 Contractor will also be responsible for providing a minimum of two laundry carts, laundry bags to meet demand; minimum of two bag stands for the facility, weekly pick-up and delivery service a minimum of three times a week, continual maintenance of goods, white hand towels (16x27), and white bath towels (24x48).

1.6 Contractor will provide loss/replacement charges per item that exceeds a 10% loss towels and equipment. Automatic replacement will be established at the established unit price per item per unit inventory.

1.7 Location: Deliveries, pick up, and other services to be performed at Eielson AFB Fitness Center, 462 Broadway Ave, Bldg 3343, Eielson AFB, AK 99702.

1.8 Quality Control:

Contractor is solely responsible for the quality of services provided. The contractor shall develop and maintain a quality program to ensure services are performed in accordance with all contract requirements.

The contractor shall develop and implement procedures to identify, prevents, and ensure non-recurrence of defective services. As a minimum the contractor shall develop quality control to ensure laundry cleaning services are performed IAW the terms of the contract and commonly accepted commercial practices.

Fitness Center Director or Designee and Contracting Officer may coordinate with contractor to observe or inspect operations but will not interfere with performance.

0. Contaminated and Unserviceable Articles: Contractor will only accept contaminated articles which has been properly bagged and identified by the government.

Unserviceable and non-repairable articles no longer usable for the purpose intended will be returned in a separately marked bundle after laundering or dry cleaning.

1.10 Vehicle Interior: Contractor shall transport all laundered items in a vehicle protected from contamination and soiling.

2. RESERVED.

3. Government Furnished Utilities and Services.

Government shall provide, without cost to the contractor, the utilities necessary to accomplish the task (s) specified in this Statement of Work, fire protection, and 911 services.

Government shall provide a designated area at the fitness center suitable towel storage.

4. General Requirement.

Contractor shall provide services to the U.S. Government between normal hours (0730-1700 Monday-Saturdays). The contractor is not required to provide services on U.S. Government Legal Holidays.

Pick-up/drop-off will be completed on the first workday following the holiday. Pick-up and drop-off shall be performed during operating hours and schedules identified in this SOW. Turn-around time is 72 hours, i.e., items picked up one day will be cleaning and delivered within 72 hours.