F-16 Acft MX and Pilot Diff PWS--Draft.pdf

PERFORMANCE WORK STATEMENT (PWS)

F-16 MAINTENANCE, PILOT AND ENGINEERING TRAINING

FOR INTERNATIONAL CUSTOMERS

FA3002-20-RFI – F-16 TRAINING PROGRAM

338 ENTERPRISE SOURCING SQUADRON (338 ESS)

F-16 MAINTENANCE, PILOT AND ENGINEERING TRAINING FOR INTERNATIONAL CUSTOMERS

Section Table of Contents

1.0. Description of service

1.1. Scope

1.2. Requirement

1.3. Training

1.4. Contractor Responsibilities

1.5. Quality Control

1.6. Access to Technical Orders

1.7. Cultural Sensitivity

1.8. Contractor personnel management

2.0 Performance Requirements Summary (PRS)

3.0 Government (country) furnished property/equipment/data and services

4.0 General Information

5.0 Deliverables and other reporting requirements

Appendix A

Appendix B

Attachment 1

1.0. Description of service

1.1. Scope

1.1.1. Training and technology transfer is required by various international customers in support of initial acquisition and/or continuing support for their F-16 aircraft, weapon systems, associated support equipment and software. This training shall be Contractor-provided, Type 1 Special Training (AETCI 36-2219), procured by Air Education and Training Command (AETC). Instruction and technical information shall be in the English language.

1.1.2. The contractor shall provide training and support services at the contractor’s facility. Individual task orders may require training to occur at another site in CONUS, CONUS Government provided facilities, OCONUS (in country), or online (academics only).

1.1.2.1. Training material, officer and enlisted lodging and local ground transportation may be required to be provided by the contractor. If required, these requirements will be defined in individual task orders, as customer requirements are known.

1.1.2.2. The type of training, shall be established in individual task orders.

1.1.3. In support of this training the Contractor shall develop, produce, and deliver F-16 pilot and maintenance instructor courseware and student materials. Existing courseware will be provided to the contractor. The instructor courseware (courseware, course charts, simulator outlines, instructor outlines and any other instructor material used to transfer information to international students) and student materials will be In Accordance With (IAW) course descriptions and summaries provided following training program definitization. All instructor and student materials shall be based on data available under the Foreign Military Sales (FMS) program and developed and presented IAW the country-configured equipment. The instructor courseware and student materials will reflect training that will be transition-type training into a skill similar to the skill currently possessed by the student. Basic theory is not required.

1.1.4. The instructor courseware and student materials will be developed to support the objective of training to provide the necessary skills to operate and maintain aircraft systems, subsystems, and related support equipment.

Training shall be to the level necessary to provide students a thorough understanding of their specialty requirement so that at the end of their training they can perform tasks as identified in the Training Plan, developed by the contractor and approved by the Air Force Security Assistance Training (AFSAT) Training Program Manager (TPM). (See paragraph 1.2.10.7.1. for approval process). This description is generally applied to Organizational (O) and Intermediate (I) levels of maintenance when describing USAF 5 or 7 skill levels. Pilot objectives are to train pilots transitioning into the country-specific configuration.

1.1.4.1. Instruction for pilots will be academic and simulation only. This includes required academics/station instruction.

1.1.5. The instructor courseware and student material will support academic training which may consist of lecture/discussion sessions and laboratory exercises. Courseware will include materials to support testing procedures and Structured On-The-Job Training (SOJT).

1.1.5.1. Contractor shall define hands-on equipment required for training, to include OJT. This may involve virtual trainers, maintenance trainers or other equipment required to adequately train to a skill level as outlined in para 1.1.4.

1.1.6. Contractor shall have released/disclosed instructor courseware and student material completed as specified in the approved F-16 pilot and maintenance training schedule (see paragraph 1.4.1.).

1.2. Requirement

The content of training will be dependent on each country’s disclosure approval. Additionally, the content of training and maintenance specialty tasks may be adjusted due to country specific organization structure. (See Appendix A for Definitions). Note: Organizational and Intermediate Level Maintenance Training Paragraphs 1.2.1 and 1.2.2. may include Engine, Aircraft Maintenance Officers, Attack Avionics, Crew Chief, Armament, Flight Controls, Communications/Navigation, Electronic Warfare, Fuel, Environmental Control Systems/Oxygen, Electrical, Crew Escape/Egress, Pnuedraulics, Life Support, Non-Destructive Inspection, Parachute, Structural Repair Specialist, Radar Absorbent Material Application, Precision Measurement Equipment Laboratory (for F-16 specific PMEL items), Avionics Backshop, Rack-mounted/ Improved Avionics Intermediate Shop, Quality Assurance Training, and Emergency Response Training. A baseline course offering should be available that can be modified to the specific F-16 variant flown by a given country. Courseware development may be required to satisfy country-specific requirements as approved by the appropriate TPM.

1.2.1. Organizational Level Maintenance Academics and SOJT.

1.2.2. Intermediate Level Maintenance Academics and SOJT

1.2.3. Engineering Training

1.2.4. Pilot Academic School, Familiarization/Differences, and aircraft procedures/academic station training.

1.2.5. Training Materials/Instructor Materials

1.2.6. Student Housing

1.2.7. Student Ground Transportation

1.2.8. Student Housing Damage Repair

1.2.9. Program Management Support

1.2.9.1. The contractor shall manage all resources to achieve requirements of the PWS, including managing customer and supplier interfaces to achieve cost, schedule, technical objectives, and objectives of the Services Summary. The contractor shall designate a program manager to support the training program and Air Force Security Assistance Training AFSAT/TPM and Contracting Officer Representative (COR). The contractor’s program manager shall be their single-point-of-contact and shall coordinate the interface between the USG and the subcontractors, suppliers/vendors, and contractor’s corporate office. The contractor should be aware that while there may be one COR, there will be various country-specific TPMs within AFSAT, one or more of which may act as the COR or Alternate COR. The support may include the following tasks:

1.2.9.2. Attending planning meetings including Program Management Reviews (PMRs) for purchasing country’s F- 16 program.

1.2.9.2.1. The contractor shall provide response to international customer- approved AFSAT/TPM action items/taskers within (five) 5 business days after meeting to AFSAT/TPM.

1.2.9.3. Participating in and documenting the results of a Training Needs Assessment led by AFSAT in international customer’s country. Documentation shall include training recommendations and a draft of training syllabus/outline.

1.2.9.4. Appraisal of systems and equipment to be modified/utilized for maintenance training.

1.2.9.5. Determination of maintenance training capabilities and levels of experience of purchasing country’s maintenance technicians.

1.2.9.6. Outlining any shortfalls of the purchasing country’s training capabilities, and determine requirements for an organic training capability.

1.2.9.7. Document as required that information as applicable to the training program. Deliverable documents will include the Training Plan, updated training schedules, written recommendations for training program changes or adjustments, written assessments and recommendations based upon PMR action items or other tasks directed by the country-specific AFSAT/TPM:

1.2.9.7.1. Work with AFSAT/TPM and build the Training Plan which includes the required training identified during any Training Needs Assessment and training timeline recommendations to meet security assistance program manager (SAPM) and/or international customer’s equipment bed down/deployment plans.

1.2.9.7.2. Once AFSAT coordinates the Training Plan with the weapon system SAPM and the international customer and the AFSAT/TPM approves Training Plan, then the training timeline recommendations will be incorporated into the training schedule see paragraph 1.4.1.

1.2.9.8. Shall work with the original equipment manufacturer (OEM) as necessary to ensure program management support is provided in accordance with this paragraph 1.2.10.

1.2.9.09. The contractor shall keep the country-specific AFSAT/TPM and COR informed of the status of all technical and managerial efforts and expenditures on the contract by means of monthly status reports, by telephone conversations, and by meetings at the contractor's facility or at other yet to be determined locations. The contractor shall deliver monthly (not later than the 5th business days of each month) status reports (contractor format/Microsoft Suite). The status reports should contain as a minimum the following:

1.2.9.09.01. The approved training schedule and the current progress.

1.2.9.09.02. Course listing and syllabus/course development timeline for each specialty requiring training.

1.2.9.09.03. Projected deviations/delays and back-up training plans for specific specialties when equipment, aircraft, personnel or students are not available.

1.2.9.09.04. Recommended changes or course updates to include new flow plans for students for delays.

1.2.9.09.05. Clarifications and responses of international customer request from PMR and conferences.

1.2.9.09.06. Travel request will be documented in the monthly report as well as receipt of TPM COR and CO approval.

1.2.9.09.07. The status of any international customer action items/taskers not properly resolved and approved by the

AFSAT/TPM.

1.2.9.09.08. Specific classroom physical requirements conducive to training. Contractor facilities are generally evaluated using an AETC Form 123. For OCONUS classroom training, desired government (country) furnished facility capabilities should be discussed to enable the TPM to ensure adequate facilities are available.

1.3. Training

1.3.1. The contractor shall provide training to provide the necessary skills to operate and independently maintain aircraft systems, subsystems, and related support equipment. Training shall be to the level necessary to provide students a thorough understanding of their specialty requirement so that at the end of their training they can perform tasks IAW applicable technical data with minimal supervision. This description is generally applied to Organizational (O) and Intermediate (I) levels of maintenance when describing USAF 5 or 7 skill levels (Reference AFI 36-2651). Pilot objectives are to train pilots transitioning into the country-specific configuration. This includes required academic, country aircraft model specific simulator/cockpit procedures trainer, and teaching the pilots the required functional capabilities and skills to instruct other pilots. A definition of these maintenance levels, engineering and pilot training requirements are in Appendix A of this PWS.

1.3.2. Academic training shall consist of lecture/discussion sessions and laboratory exercises. Testing procedures must be in place and used to verify the student has gained knowledge as taught.

1.3.3. SOJT shall be conducted in the appropriate laboratory, shop or flight line environment and shall include demonstration and application of academic studies. Written documentation of training accomplished will include initials of the students and instructors that the SOJT training task was accomplished as required.

1.3.4. Knowledge objectives shall be measured, documented and demonstrated to the level of skill required by this Performance Work Statement. The objectives and duration of each course shall be documented in the course curriculum/syllabi.

1.3.5. Training location will be as described in the individual task order. When training is performed in an overseas location, in whole or in part, contractor shall comply with instructions in the attached Attachment 1 as tailored and incorporated in each task order.

1.3.6. Video-Teleconference (VTC) training. Under specific extenuating circumstances the CO may direct distance learning via VTC for academic-only training.

1.4. Contractor Responsibilities

1.4.1. Performance. Performance shall commence and be completed as set forth in the training schedule, on each task order as provided by the contractor, approved by the AFSAT/TPM.

1.4.2. Instructors:

1.4.2.1. Aircraft maintenance instructors shall have skills equivalent to the USAF Craftsman (7-skill level) (Reference AFI 36-2101) in a like position/system on the same weapon system and a minimum of five (5) years’ experience in their respective specialty. The instructors must have the experience, skills, communication ability and understanding necessary to teach to the block/variant configuration the country is purchasing or the block/variant configuration the country currently operates, as well as the training objectives as set forth in the PWS.

1.4.2.2. Engineer instructors shall have as a minimum of a Bachelor’s engineering degree and at least five (5) years work-related experience in the subject matter being taught.

1.4.2.3. Pilot Instructors shall have a minimum of five (5) years experience in the aircraft and two (2) years experience instructing academics. The instructors must have the experience, skills, communication ability and understanding necessary to teach to the block/variant configuration the country is purchasing or the block/variant configuration the country currently operates, as well as the training objectives as set forth in the PWS.

1.4.2.4. Contractor shall provide evidence of instructor qualifications to the CO and/or the COR if requested (resumes, certifications or other written documentation).

1.4.3. Domestic and international travel will be required to support briefings, attend conferences, Program Management Review meetings, and other Program Management actions/tasks as specified in Paragraph 1.2.10. For planning purposes expect four meetings in CONUS and two (2) meetings in purchasing country per year.

1.4.3.1. Contractor travel will be necessary to support the program. Travel shall be cost reimbursable/No Fee.

Travel shall be IAW the Department of Defense Joint Travel Regulation (JTR) and Federal Acquisition Regulation (FAR) Part 31. The AFSAT/TPM must approve all contractor travel at least five business days in advance, unless it is an urgent requirement which would require prior approval only. The Contractor shall request all travel via e-mail to the AFSAT/TPM, COR and the PCO.

1.4.3.2. Extended travel may include costs for overseas residence to include rent, furniture, commercial services (trash, water services, electricity, phone connectivity, internet connectivity, security, and applicable taxes). Travel shall be cost reimbursable/No Fee. Travel shall be IAW the Department of Defense Joint Travel Regulation (JTR) and Federal Acquisition Regulation (FAR) Part 31. The contractor shall have extended travel costs approved by the PCO at each task order.

1.4.4. Training Facilities. Contractor shall provide properly lighted and ventilated facilities free of outside noise for student classrooms in CONUS. The Student Services room shall be secured to control access to student records and measurements. Safety measures will be briefed to all incoming students and shall be observed and enforced.

Facilities shall be clean and meet applicable environmental standards and not impact training objectives completion.

1.4.5. Materials, Equipment and Data. Contractor shall furnish all materials, equipment and technical data required to perform this contract except that which is identified as government (country) furnished equipment/material/data.

Equipment shall be serviceable and suitable for its intended purpose.

1.4.5.1. The contractor shall ensure training material/data is compatible with the country specific aircraft/equipment configuration.

1.4.5.2. Contractors shall provide one (1) copy of student training materials to each student during course presentation. Contractor format for student training material/manual is acceptable.

1.4.6. Student Support

1.4.6.1. Student Housing. If required by individual task order the contractor shall provide or arrange suitable housing for the students during CONUS training. Quarters shall be available two days prior to class start and one day after class graduation unless otherwise specified. Officers shall be quartered separately in single rooms. Two enlisted usually share two bedroom apartments. Dining facilities capable of providing culturally-sensitive dietary requirements or cooking facilities are required unless otherwise stated in individual orders. Housing shall not be provided for accompanying dependents unless specifically authorized in writing, by the contracting officer. The contractor shall brief the students to not make charges to the room/quarters, i.e. movie rentals, food, laundry, etc., and to maintain the housing in same condition as existed upon initial occupancy. Contractor should note the condition of the housing upon occupancy and again one day prior to student departure. Extent of all damage and occupant’s names shall be reported to the Contracting Officer within one week after students’ departure, with a copy to the AFSAT/TPM and COR. The extent of damage to quarters shall be identified by video or digital camera and reported to the AFSAT TPM and COR by the contractor, within three days.

1.4.6.2. Student Ground Transportation. If required by individual task order the contractor shall provide or arrange the following as specified in the individual delivery orders:

1.4.6.2.1. Transportation to and from the airport and daily transportation between the training facility and the students' quarters.

1.4.6.2.2. Transportation for student shopping trips once a week after the training day or on a non-training day (for four hours) to purchase supplies needed to maintain themselves in their hotel/motel or apartment.

1.4.6.2.3. If required per individual delivery order and after coordinating with the appropriate AFSAT/TPM, the contractor may provide group transportation, such as a bus with driver. NOTE: Students are not allowed to operate rental vehicles obtained under, or as a part of, this PWS.

1.4.6.2.4. If air transportation is needed for movement of students between contractor training locations the contractor shall arrange and provide commercial air transportation. This will be coordinated and approved by the AFSAT/TPM, COR and CO.

1.4.7. Student Administration.

1.4.7.1. Contractor shall provide documentation in electronic format to the AFSAT TPM/COR identified below. If documentation size exceeds email capacity, the current DoD-approved File Transfer Protocol (FTP) site may be sufficient. The Contractor should coordinate with the specific TPM to ensure this process is completed. Lastly, a CD or DVD delivered by other means is acceptable.

AFSAT/DO

Attn: (AFSAT/TPM NAME) 100 H Street East, Suite 5 JBSA Randolph, TX 78150-4418

1.4.7.2. One copy of the student’s Invitational Travel Orders (ITO) and a completed AETC Form 325, Student Accounting and Record of Attendance or contractor equivalent, within three (3) working days of student entry for CONUS training and within five (5) working days for OCONUS training. The ITO presents a unique identifier for each student which is particularly helpful to delineate between students of similar names.

1.4.7.3. Complete AETC Form 258, Student Evaluation of Training, or contractor equivalent (with students' signatures) not later than five (5) working days after completion of each class of training. Courses exceeding six (6) weeks duration require student evaluations every third week.

1.4.7.4. One (1) copy of the completed AF Form 1256, Certificate of Training, and a Course Evaluation Report not later than five (5) working days after course completion. The Certificate of Training shall be provided to students upon course completion (original and one (1) copy). The Course Evaluation Report will be in contractor format and shall include all problems encountered during the conduct of the course, such as deficiencies in subject coverage, documentation, and equipment failures.

1.4.7.5. The contractor shall be responsible for all student training records, i.e. OJT Task Proficiency Guides (TPGs), through completion of the last course under contract. At course completion, the records (AETC Form 325, AF Form 1256 and all critiques) will be sent to the AFSAT/TPM and COR and provided to the student/senior ranking student as directed by the AFSAT TPM.

1.4.7.6. Contractor shall contact the AFSAT/TPM and COR to determine the course of action for the following situations:

1.4.7.6.1. If course objective(s) cannot be met by contractor,

1.4.7.6.2. If the contractor believes that a student should be released from training for any reason, the contractor shall immediately contact the AFSAT/TPM send an email to the appropriate TPM and courtesy-copy the COR stating the reasons for release and requesting disposition instructions. An information copy will be sent to the PCO or ACO assigned to administer this contract.

1.4.7.6.2.1. If the international military student (IMS) is recommended for removal from the training process due to documented discipline or conduct reasons, the AFSAT/TPM will provide the documentation to the AFSAT/CC.

The AFSAT/CC is the final decision authority if a student is to be removed from training and returned home.

1.4.7.6.2.2. If the IMS is being recommended for removal due to inability to progress in training, the contractor shall document progression issues and methods used to advance the student through the training program. In addition, the contractor will provide a recommendation to the AFSAT/TPM to continue or not continue the IMS’s training based on the IMS’s ability to be trained to the required level. If the contractor recommends the student continue in training, the contractor will provide a recommended training path to bring the IMS to the required skill level. The AFSAT/TPM will contact the international customer for their decision to continue or not to continue training, then the AFSAT/TPM will provide all documentation to the AFSAT/CC. The AFSAT/CC is the final decision authority if a student is to be removed from training and returned home.

1.4.7.7. The contractor shall validate the IMS medical insurance information on the ITO for each student prior to training start to ensure proper medical claim processing. The ITO discloses how students are insured medically. If in doubt, the contractor will contact the respective AFSAT/TPM for clarification of the content on the ITO.

1.4.8. Supplemental Information/Student Training Materials.

1.4.8.1. The contractor is responsible for all disclosure, clearances and approvals. To prevent any unauthorized release of technical data to a foreign government through this training program, the Contractor shall submit all instructional material, including courseware, course charts, simulator outlines, instructor outlines any other instructor material used to transfer information to international students to AFSAT/TPM for releasability/disclosure review not later than 45 days before course start. The contractor is also responsible for disclosure review of vendor courses that may be required.

1.4.8.2. The releasability/disclosure review not later than 45 days before course start must be accounted for by the contractor as part of the responsibilities outlined in paragraph 1.2.10., Program Management Support. This requirement shall only be waived by the PCO or ACO when it is in the best interest of the USG due to compressed timelines and will be pre-approved by the AFSAT reviewing authority. If waived this will be documented in the individual task order.

1.4.8.3. All documents submitted for release approval must reflect the contract number, course title to include “[Host Country] Air Force” and document date. The instructional materials will include the following Disclosure Statement:

DISCLOSURE STATEMENT

This information is furnished on the condition that it will not be released to another nation without specific authority of the Department of the Air Force of the United States, that it will be used for military purposes only, that individual or corporate rights originating in the information, whether patented or not, will be respected, that the recipient will report promptly to the United States any known or suspected compromise, and that the information will be provided substantially the same degree of security afforded it by the Department of Defense of the United States. Also, regardless of any other markings on the document, it will not be downgraded or declassified without written approval of the originating U.S. agency.

1.4.8.4. Contractor format for student training materials is acceptable. Contractor shall determine the requirement for the types of training materials to be used in course presentations. Training material shall be based on all applicable and current data.

1.4.8. 5. Contractor shall provide one (1) paper and one (1) electronic copy of student training materials approved for release to each student during course presentation.

1.4.8.6. Contractor shall provide the country customer, designated by the AFSAT TPM, one electronic media copy of the student training materials and instructor teaching materials to include the plan of instruction (POI) or contractor equivalent, considered “reproducible master,” suitable for reproduction on standard commercial photocopy machines or by using standard Microsoft Office or other commonly available software such Adobe PDF, etc., No Later Than (NLT) completion of each specialty course.

1.4.8.7. Contractor shall provide the F-16 pilot and maintenance instructor courseware and student material to include all changes through completion of training 45 days after course completion to AFSAT/TPM and COR.

1.4.8.8. Student training and instructor teaching materials may require shipment to a CONUS location or Freight Forwarder for overseas locations. Freight Forwarder’s name/address will be provided in individual delivery orders.

Prior to shipment, the contractor shall contact the AFSAT/TPM for shipping address. Materials shall be marked on the outer wrapper as “Instructor Material” or “Training Material” with an inner wrapper identifying contents. Upon shipment of material the contractor shall provide the AFSAT/TPM a copy of the shipping document indicating materials shipped and tracking numbers and dates of shipment.

1.5. Quality Control

1.5.1. The contractor shall apply its inherent quality management process to meet contract objectives. Contractor's attention is directed to the clause entitled 'Inspection of Services.' Contractor shall submit a Quality Control Plan (QCP) or ISO Certification to the PCO, for acceptance, in technical proposal. Changes to the QCP during contract performance shall be submitted to the CO for acceptance no later than 10 calendar days prior to any changes being affected by the contractor. The ISO Certification must illustrate proposed method(s) of inspection, and actions to be taken to correct deficiencies discovered during the inspection process. The QCP will be considered acceptable and approved unless the contractor is notified by the CO prior to award. The QCP shall be submitted as part of the technical proposal for evaluation. ISO Certification shall include certification details (date of certification, certifying agency, etc.).

1.5.2. The contractor's quality inspection documentation (i.e., metrics, reports, etc.) shall be made available to the AFSAT/TPM and COR, upon request. The reports should provide information on the methods of inspection, what was inspected, discrepancies found, and actions taken to correct and preclude recurrence.

1.6. Access to Technical Orders

1.6.1. The contractor may have access to Country Specific Technical Orders (CSTOs) to support training requirements. The contractor may establish Technical Order Distribution Office (TODO) and the contractor’s TODO can request copies of the required manuals via an AFTO Form 187. The request will be sent directly to AFLCMC/LZP organizational e-mail: aflcmc.ezgtc.workflow@us.af.mil. AFLCMC/LZP will ensure correct disposition and For F-16 specific CSTOs, and will forward the request to the F-16 Technical Content Group (TCG) office AFLCMC/WWMSG. The TCG gives technical support to all the FMS partners for a weapon system and is sometimes referred to as the Technical Content Program (TCP).

1.6.2. When training requirements are expected to occur prior to CSTOs being published, the availability or non-availability of CSTOs does not release the contractor from the requirements of providing technical data outlined in paragraph 1.4.5.

1.7. Cultural Sensitivity

1.7.1. The contractor needs to be aware of the cultural and religious needs of the international students. The contractor shall provide training to their employees on the cultural and religious sensitivities they may encounter while performing this contract.

1.7.2. All contractor employees shall be neutral on the subject of religion and politics with the students.

1.7.3. All Contractor training facilities shall be religious neutral.

1.8. Contractor personnel management

1.8.1. Contractor Employees. The Contractor shall be responsible for complete staffing and ensure that all employees are qualified, trained, and certified to perform the requirements of this PWS. The Contractor shall provide a list of Contractor employees performing on the contract to the CO. The Contractor shall comply with certification and training required by all federal, state, and local laws/regulations. All training and certification shall be documented and available for USG review. The Contractor shall not employ a person for work on this contract if such employee is a potential threat to the health, safety, security, or general well-being of any personnel and/or the operational mission. The Contractor shall maintain individual training records on each employee. Training records shall be made available to the AFSAT/TPM and/or COR upon request. At a minimum, these records shall contain all systems on which the individual is qualified or is to become qualified, the name of the individual that provided the training (USG or Contractor), the date training was conducted or completed, and the recurring training due date.

mailto:aflcmc.ezgtc.workflow@us.af.mil

1.8.2. If practices, techniques, personal appearance, or conduct of Contractor personnel becomes detrimental to the accomplishment of the mission as determined by USG, the CO will provide written notification of such conditions to the Contractor. Following such notification, the Contractor shall remedy the situation immediately. In addition, the USG reserves the right to pursue other remedies available under the provisions of this contract as necessary.

1.8.3. Language of Employees. All employees shall speak, read, write, and understand the English Language, excluding the speaking skill of hearing impaired employees. Contract instructors, however, must be free of any speech impediments.

2.0 Performance Requirements Summary (PRS)

The following section specifies the Performance Requirements and Performance Standards for the contract to include Acceptable Quality Levels (AQLs).

Performance objective Standards/AQLs Incentive/Remedy

1. Contractor shall provide training that meets objectives and content of each course as set forth in the course curriculum/syllabi.

The Contractor shall provide training that meets the criteria in PWS, Section 1, and paragraphs in Section 1.3.

a) Standard: The contractor shall provide training to provide the necessary skills to operate and independently maintain aircraft systems, subsystems, and related support equipment. Training shall be to the level necessary to provide students a thorough understanding of their specialty requirement so that at the end of their training they can perform tasks IAW applicable technical data with minimal supervision. This description is generally applied to Organizational (O) and Intermediate (I) levels of maintenance when describing USAF 5 or 7 skill levels. (Reference AFI 36-2101). 100% of all eligible students receive training that meet the objectives for each course as set forth in the course curriculum/ syllabi.

AQL: 100% Compliance

b) Standard: SOJT shall be conducted in the appropriate laboratory, shop or flight line environment and shall include demonstration and application of academic studies. Written documentation of training accomplished will include initials of the students and instructors that the SOJT training task was accomplished as required.

AQL: 100% Compliance

CAR or other actions available to the CO IAW the FAR.

Re-performance without additional cost to the USG, or the international customer.

c) Standard: Pilot objectives are to train pilots transitioning into the country-specific configuration. This includes required academic, country aircraft model specific simulator/cockpit procedures trainer, and teaching the pilots the required functional capabilities and skills to instruct other pilots. 100% of all eligible students receive training that meet the objectives for each course as set forth in the course curriculum/ syllabi.

AQL: 100% Compliance

d) Standard: Academic training shall consist of lecture/discussion sessions and laboratory exercises. Testing procedures must be in place and used to verify the student has gained knowledge as taught.

AQL: 100% Compliance

2. Contractor shall comply with contractor supplied schedule dates that are incorporated as part of the individual task order.

IAW PWS, Section 1, paragraphs in Section 1.2, 1.4.1., and Individual Task Orders.

Standard: 100% of all eligible students commence and complete as scheduled.

AQL: 100% Compliance

CAR or other actions available to the CO IAW the FAR.

3. Contractor shall use instructors meeting specified qualifications.

IAW PWS, Section 1, paragraphs 1.4.2.

through 1.4.2.3.

Standard: Qualifications and experience documentation as requested will be provided 100% of the time.

AQL: 100% Compliance

CAR or other actions available to the CO IAW the FAR.

4. Contractor shall provide training facilities conducive to training objectives.

IAW PWS Section 1, Paragraph 1.4.4.

Standard: Facilities will provide an environment conducive to learning 90% of training days.

AQL: 100% Compliance

CAR or other actions available to the CO IAW the FAR.

5. Contractor shall provide student support.

IAW PWS, Section 1, Paragraphs 1.4.6.

through 1.4.6.2.4.

Standard: Housing is provided in time, quantity and quality for enlisted and officers within USG Per Diem Rate and provides airport, daily training, and once a week shopping transportation with no more than 3 valid customer complaints.

AQL: 100% Compliance

6. Contractor shall provide student administration and documentation.

IAW PWS, Section 1, Paragraphs 1.4.7.

through 1.4.7.7.

a) Standard: Provide to the AFSAT/TPM one copy of the student’s Invitational Travel Orders (ITO) and a completed AETC Form 325, Student Accounting and Record of Attendance or contractor equivalent, within three

(3) working days of student entry for CONUS training and within five (5) working days for OCONUS training.

AQL: 100% Compliance

b) Standard: Provide to the AFSAT/TPM and COR a complete AETC Form 258, Student Evaluation of Training, or contractor equivalent (with students' signatures) not later than five

(5) working days after completion of each class of training. Courses exceeding six (6) weeks duration require student evaluations every third week.

AQL: 100% Compliance

c) Standard: Provide to the AFSAT/TPM and COR One (1) copy of the completed AF Form 1256, Certificate of Training, and a Course Evaluation Report not later than five

(5) working days after course completion. The Certificate of Training shall be provided to students upon course completion (original and one (1) copy). The Course Evaluation Report will be in contractor format and shall include all problems encountered during the conduct of the course, such as deficiencies in subject coverage, documentation, and equipment failures.

AQL: 100% Compliance

7. Contractor shall submit course materials for release approval and obtain all clearances and approvals.

IAW PWS, Section 1, Paragraphs

1.4.8.1. through 1.4.8.3.

Standard: TPM/COR receives course material not later than 45 days before course start date.

AQL: 100% Compliance

CAR or other actions available to the CO IAW the FAR.

8. Contractor shall attend Training Program planning meetings, assist the AFSAT/TPM in defining training needs and provide written recommendations for the training program development and schedule.

IAW PWS, Section 1, Paragraphs

1.2.9.1 – 1.2.9.2.7.2.

Standard: Contractor attends 80% of the meetings specified by the AFSAT/TPM and provides written recommendations for the training program and schedule.

AQL: 100% Compliance

3.0 Government (country) furnished property/equipment/data and services

3.1. The Government will furnish Government property/equipment as specified below:

3.1.1. Customer-country aircraft will normally be used to support the OJT portion of maintenance training, if contractor-provided virtual platforms or other means are not available.

3.1.2. The AFSAT/TPM will send a request to the production contract PCO identifying the period of time aircraft access is required to support OJT. The production contract PCO will respond approving availability. This approval will be sent to the training contract COR, PCO and Contractor PM immediately upon receipt.

3.1.3. For OJT conducted at the contractor facility, after use by the Contractor to support training, OJT aircraft will be returned to the production or aircraft modification cycle. The Contractor shall restore the aircraft IAW any applicable LOA, contract or regulation, to an acceptable “Fully Mission Capable, no delayed discrepancies” status.

3.1.4. Maintenance Documentation. The Contractor shall be solely responsible for maintaining all maintenance records. The contractor shall turn over a copy of these records to the international customer upon return of the aircraft to the production or aircraft modification cycle. Any aircraft flight time shall be logged according to Air Force convention; that is, log flight time from application of takeoff power to landing time plus five (5) minutes or engine shutdown whichever occurs first.

3.2. During the use of OJT aircraft appropriate security measures must be enforced to ensure sensitive systems and programs are not compromised and protection from environmental elements must be provided.

3.2.1. Students shall be escorted at all times while in limited access areas.

3.2.2. Provide close and constant supervision of students while they are in proximity of any USAF aircraft.

3.2.3. Coordinate with DCMA for removal of designated systems and parts prior to conducting maintenance training. This applies to systems requiring maintenance tasks not included in country standard technical orders

(CSTO).

3.3. Other property required in support of training, and unavailable from the contractor, may be provided as Government Furnished Property upon written request by the contractor. Such request shall be presented to AFSAT/TPM either by mail or email a minimum of 90 days in advance of need to preclude delays in training.

3.4. Customer Government Furnished Property/Data. For each individual order, the AFSAT/TPM will coordinate with appropriate authorities prior to implementing training for the following:

3.4.1. For performance in CONUS at the contractor facility, the property identified in the individual order will be provided to the contractor. When the USG or the host country provides equipment to be used for training, the contractor shall maintain the equipment during training. On completion of training, the equipment shall be fully restored to the same status as received by the contractor. Contractor’s attention is directed to Exhibit A, entitled “Aircraft Maintenance Exhibit” for further direction pertaining to maintenance and safety procedures.

3.4.1.1. USG will provide or otherwise make arrangements for aircraft to be used during maintenance training of students. If aircraft are damaged during training, they will be restored to original condition. Any damage to aircraft will be subject to the terms and conditions of DFARS 252.228-7001, Ground and Flight Risk, and DFARS 252.228- 7002, Aircraft Flight Risk. If maintenance or repair of aircraft is to be accomplished, this effort will be accomplished in accordance with the Government-Furnished Property FAR Clause.

3.4.1.2. For performance in CONUS at a location other than a contractor facility, country-provided GFP will be treated the same as for country-provided GFP OCONUS—on completion of training, equipment maintenance or restoration is the responsibility of the country that provided the GFP. However, the contractor is expected to exercise good stewardship of country-provided GFP during use.

4.0 General Information

4.1. Student Medical Services. The contractor shall provide to all students receiving training at the contractor’s facility, emergency minor medical services as normally provided to its own employees. If major treatment or hospitalization is required, the contractor shall make arrangements as follows:

4.1.1. As the student is a member of an allied armed force, he/she should be taken to the nearest US military hospital, if possible. The nearest civilian hospital/medical facility shall be a secondary consideration; however, immediate treatment will be given first priority. In either case, the contractor shall provide the medical facility a copy of the student’s Invitational Travel Order (ITO).

4.1.2. The contractor shall notify the respective AFSAT/TPM within 24 hours after becoming aware of a student’s treatment and/or hospitalization. The contractor will not pay for any medical costs or medications on behalf of students. Payment for medical services, and prescribed medications, shall be made to the provider by the means specified on the IMS ITO. This may include insurance provided by the specific country on behalf of the student (e.g., insurance card or other form). If billing is directed to AFSAT, the provider payment process is to forward the medical bills to the medical billing specialist at AFSAT to the mailing address on the ITO. Follow-up inquiries can be made to the AFSAT organizational email address: AFSAT.medical.claims@us.af.mil, only after mailing the bill the address specified on the ITO, or as shown below. Normal processing time after receipt of billing is 30-45 days.

AFSAT/FMF

Attn: Medical Billing

100 H Street East, Suite 5 JBSA Randolph, TX 78150

4.1.2.1. To verify status of unprocessed claims, contractor may advise medical providers to contact AFSAT/FMF at the mailing address above, to the AFSAT medical billing office at AFSAT.medical.claims@us.af.mil or by calling

(210) 652-5335 to verify sponsorship and confirm status of claim (i.e. paid, pending, processing, or not received).

4.2. Performance of Services during Crisis. In the event of an unforeseen natural or military crisis, i.e., hurricane, insurrection, pandemic, etc., the contractor’s primary responsibility is to safeguard the students.

4.2.1. The Contractor shall develop procedures to safety evacuate personnel within 24 hours to respond to natural disasters or man-made disasters where the OCONUS location countries' ability to provide security is degraded to the point the Contractor's personnel safety cannot be guaranteed. If the Contractor determines this evacuation is necessary, the Contractor shall notify the CO and the AFSAT/TPM within the 24 hours after evacuation. The Contractor may make the evacuation decision based on the security situation at the training location; however the CO will be the final determination if the evacuation was warranted. Any evacuation would be developed into two phases. During the first phase Contractor employees would be evacuated to a location within the region to allow return back to the training location within 72 hours. After 72 hours, or upon direction of the CO, the second phase would start where Contractor employees would be returned to Contractor provided facilities CONUS. Upon return back to Contractor provided facilities CONUS; the CO will make a determination if Contractor performance would continue. If Contractor support would continue CONUS, the CO may negotiate new CLIN Structures based on operating at the CONUS location if not already covered by a current CLIN.

4.3. Technology Transfer. The contractor is responsible for obtaining all necessary approvals and clearances to allow the shipment of training materials to the customer country by either claiming an FMS Exemption under the auspices of the applicable Letter of Offer and Acceptance (LOA), in accordance with the International Traffic in Arms Regulations (TAR), Part 126, General Policies and Provisions, Sub-Part 126.6, Foreign-owned Military Aircraft and Naval Vessels, and the Foreign Military Sales Program, or with an approved Technical Assistance Agreement (TAA), in accordance with the applicable ITAR, Part 124, Agreements, Off-Shore Procurement and Other Defense Services, Sub-Part 124.1, Manufacturing License Agreements and Technical Assistance Agreements through the U.S. Department of State, Directorate of Defense Trade Controls. Also, regarding TAAs reference ITAR, Sub-Part 124.2, Exceptions for Training and Military Services. The contractor shall ensure either of these mailto:AFSAT.medical.claims@us.af.mil approaches is successfully completed prior to training start, to include any subcontractor training required for each individual vendor.

4.4. Evaluation and Certification

4.4.1. Training will be evaluated and certified by the TPM and/or COR, using student critiques, attendance records, Quality Assurance Surveillance Plan Checklist and contractor reports.

5.0 Deliverables and other reporting requirements

5.1. General Guidance. Only the AFSAT/TPM and COR or the designated alternate COR has the authority to inspect, accept, or reject all deliverables.

DELIVERABLE FREQUENCY

# OF COPIES MEDIUM/FORMAT SUBMIT TO

GOVERNMENT

RIGHTS

Supplemental Information/Stude nt Training Material Approvals

PWS Para:

1.4.8.1.

Not later than 45 days before course start

1 electronic (MS Work, MS Excel, MS

PowerPoint) via e-mail

Contractor Format E-mail (If documentation exceeds e-mail capacity, CD delivered by other means.

AFSAT/TPM/

COR

UNLIMITED

F-16 pilot and maintenance instructor courseware and student materials to include all changes through completion of training.

PWS Para:

1.4.8.7.

45 days after course completion

1 electronic (MS Work, MS Excel, MS

PowerPoint) via e-mail

Contractor Format E-mail (If documentation exceeds e-mail capacity, CD delivered by other means.

AFSAT/TPM/

Approved Student Training Material

PWS Para:

1.4.8.5.

During Course Presentation

1 paper copy and 1 electronic (MS Work, MS Excel, MS

PowerPoint) via e-mail

Contractor Format E-mail (If documentation exceeds e-mail capacity, CD delivered by other means.

STUDENTS

Provide Responses to international customer action items when approved by

AFSAT/TPM

Para 1.2.10.2.1.

Within 5 business days after meeting to AFSAT/TPM

1 paper copy and 1 electronic (MS Work, MS Excel, MS

PowerPoint) via e-mail

Contractor Format E-mail (If documentation exceeds e-mail capacity, CD delivered by other means.

AFSAT/TPM/

COR

UNLIMITED

Contractor Monthly Status Report

PWS Para:

1.2.10.9.

5th business days of each month

1 electronic (MS Word, MS Excel, MS

Powerpoint) via e-mail

Contractor Format E-mail (If documentation exceeds e-mail capacity, CD delivered by other means.

AFSAT/TPM/

GOVERNMENT

RIGHTS

Training capabilities report with Training Plan which includes training timeline recommendations

PWS Para:

1.2.10.7.

30 business days after training needs assessment

1 electronic (MS Word, MS Excel, MS

Powerpoint) via e-mail

Contractor Format E-mail (If documentation exceeds e-mail capacity, CD delivered by other means.

AFSAT/TPM/

COR

UNLIMITED

Approved Student Training Material

PWS Para:

1.4.8.6.

At completion of each specialty course

1 electronic (MS Work, MS Excel, MS

PowerPoint) via e-mail

Contractor Format E-mail (If documentation exceeds e-mail capacity, CD delivered by other means.

COUNTRY

CUSTOMER

AF Form 1256 and all critiques

PWS Para:

1.4.7.4.

Not later than 5 working days after course completion

1 paper copy (MS Work, MS Excel, MS

PowerPoint) via e-mail

AF Form 1256 Contractor Format E-mail (If documentation exceeds e-mail capacity, CD delivered by other means.

AFSAT/TPM/

COR,

SENIOR

RANKING

STUDENT AS

DIRECTED

BY

AFSAT/TPM

UNLIMITED

Course Evaluation Report

PWS Para:

1.4.7.4.

Not later than 5 working days after course completion

1 paper copy (MS Work, MS Excel, MS

PowerPoint) via e-mail

Contractor Format E-mail (If documentation exceeds e-mail capacity, CD delivered by other means.

AFSAT/TPM/

COR

UNLIMITED

AETC Form 258, Student Evaluation of Training

PWS Para:

1.4.7.3.

Within 5 working days after completion of each class.

Six Week Training: Every third week

1 paper copy and 1 electronic (MS Work, MS Excel, MS

PowerPoint) via e-mail

AETC Form 258 E-mail (If documentation exceeds e-mail capacity, CD delivered by other means.

AFSAT/TPM/

COR

UNLIMITED

Invitational Travel Orders (ITO)

PWS Para:

1.4.7.2.

CONUS: Within 3 work days of student entry OCONUS: Within 5 work days of student entry

1 paper copy (MS Work, MS Excel, MS

PowerPoint) via e-mail

ITO Form E-mail (If documentation exceeds e-mail capacity, CD delivered by other means.

AFSAT/TPM/

GOVERNMENT

RIGHTS

AETC Form 325, Student Accounting…