Attachment_2_EXIM_Contractor_Past_Perf_Eval_Doc1.docx

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Attached to
Integrated Industry Database Federal contract opportunity
Solicitation number
EXIM17Q0070
Issued by
Export Import Bank of the US

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Attachment 2 EXIM Contractor Past Perf Eval Doc1

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Attachment 2

CONTRACTOR PAST PERFORMANCE EVALUATION DOCUMENT

Name of Evaluator(s): Evaluator’s Phone No(s).:

Evaluator’s Association with Contract (e.g., Contracting Officer, Contracting Officer’s Technical Representative):

Offer Evaluated:

RATINGS

Using the rating guidelines on the last page of this Contractor Past Performance Evaluation Document, circle the appropriate number (either 0 (Unacceptable), 1 (Acceptable), 2 (Good), 3 (Outstanding)) which corresponds to the rating that best summarizes the Contractor’s performance under the above-referenced contract for each rating category below. Please limit comments to 2000 characters or less.

QUALITY OF PRODUCT OR SERVICE Rating: 0 1 2 3

Comments on Strengths and Weaknesses:

TIMELINESS OF CONTRACT PERFORMANCE Rating: 0 1 2 3

BUSINESS RELATIONS Rating: 0 1 2 3

SUBCONTRACTS

Are subcontracts involved in the above-referenced contract? YES NO (Circle one)

Comments (Please comment on those subcontractors that have provided a significant contribution to overall contract performance under the above-referenced contract.)

CUSTOMER SATISFACTION

Is/was the Contractor committed to customer satisfaction? YES NO (Circle one)

Comments:

Would you recommend that EXIM Bank select this Contractor? YES NO (Circle one)

Comments:

OVERALL

RATING

OF

CONTRACTOR

(Includes

Comments on Customer Satisfaction) Rating:

RATING GUIDELINES

Criterion:

- Considerations:

Quality of Product or Service

· Compliance with contract requirements

· Accuracy of reports

· Effectiveness of personnel

· Technical excellence Timeliness of Performance

· Met interim milestones

· Reliability

· Responsive to technical direction

· Completed on time including wrap-up and contract administration

· Met delivery schedules

· No liquidated damages assessed Business Relations

· Effective management, including subcontracts

· Reasonable/cooperative behavior

· Responsive to contract requirements

· Notification of problems

· Flexibility

· Pro-active vs. Reactive

· Effective small/small disadvantaged business subcontracting program

0 - Unacceptable
Nonconformances are jeopardizing the achievement of contract requirements, despite use of Agency resources
Delays are jeopardizing performance of contract requirements, despite use of Agency resources
Response to inquiries, technical/service/administrative issues is not effective
1 - Acceptable
Overall compliance requires minor Agency resources to ensure achievement of contract requirements
Delays require minor Agency resources to ensure achievement of contract requirements
Response to inquiries, technical/service/administrative issues is somewhat effective
2 - Good
Overall compliance does not impact achievement of contract requirements
Delays do not impact achievement of contract requirements
Response to inquiries, technical/service/administrative issues is usually effective
3 - Outstanding
The Contractor has demonstrated an outstanding performance level in any of the above four categories that justifies adding a point to the score. It is expected that this rating will be used in those rare circumstances when Contractor performance clearly exceeds the performance levels described as “Good”
Neutral (N)
Offeror without a record of relevant past performance or for whom information on past performance is not available, the offeror may not be evaluated favorably or unfavorably on past performance.

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