Exihibit Design Services PWS_Final.docx

Performance Work Statement (PWS) For Exhibit Design National Mounted Warrior Museum

PART 1

GENERAL INFORMATION

C.1.1 Description of Services/Introduction:

The contractor shall provide all personnel, equipment, tools, materials, supervision, and other items and non-personal services necessary to perform exhibit design as defined in this PWS.

C.1.2 Background

On behalf of the National Mounted Warrior Museum, the U. S. Army Center of Military History (CMH) requires the design of museum exhibits for a new museum just outside the main gate of Fort Hood, (Killeen) Texas. The work in this contract is summarized in PWS C1.3 and C1.4.

The effort is in support of the Army Museum Enterprise (AME) mission to collect, preserve, interpret, and display historical military material, culture, and artifacts. The museum has a rotunda (4950 sf—a third of which will be used for exhibitry) that will feature an introduction and four dioramas: (1) a Buffalo soldier on horseback; (2) a World War I (WWI) tank; (3) a small reconnaissance helicopter; and (4) a drone. In the galleries (12,424 sf), the approximate number of section, sub-section, and diorama text panels is 132. The estimated number of graphic images is 275. Sometimes these images will appear on the text panels, but at other times will be displayed adjacent to the text panels. The designer shall be responsible for hi-resolution scanning of the proposed exhibit graphics, which will be gathered by the client for the designer to scan.

The estimated number of artifacts is 163. Among these are 16 “macro artifacts—those mentioned in the rotunda, plus 3 more tanks (1 outdoors); 2 helicopters; 1 motorcycle; 1 dirt bike; a Jeep; an M10 Tank Destroyer; a Bradley Fighting Vehicle; a Stryker Armored Fighting Vehicle; a High-Mobility, Multi-purpose Wheeled Vehicle (HMMWV); and a Mine-Resistant Ambush-Protected Vehicle (MRAP). Most of the macro artifacts will appear in dioramas—environmental settings with mannequin figures. There also is a diorama of a c. 1840s mounted rifleman on horseback.

The aggregate exhibit space is 14,000 square feet, including 1/3 of the rotunda space.

There are eight principal sections.

· Section 1 is an Introduction with 7 sub-sections on the principles of mounted warfare and the four rotunda dioramas.

· Section 2 is “U.S. Mounted Warfare to 1941” with 40 sub-sections.

· Section 3 is “World War II” with 29 sub-sections.

· Section 4 is “The Cold War” with 31 sub-sections.

· Section 5 is “The Gulf War” with 5 sub-sections.

· Section 6 is “The Post Cold War Army” with 4 sub-sections.

· Section 7 is “The Global War on Terror” with 16 sub-sections.

· Section 8 is “The Future” with 2 sub-sections.

A 305 page Exhibit Plan (ANNEX A) in Microsoft Word reproduces almost all of the proposed text, illustrates the artifacts (with their dimensions) and graphics, lists the interactive, and audio visual (AV) and components, and includes “Design Notes” for the benefit of the eventual designer. (Note: AV components will be generated and produced by AME).

The following table also lists the component parts of the exhibit by section number, section title, number of text panels, number of graphics, number of artifacts, number of low tech hands-on activities, and (existing) videos.

1 graphic is map of operations

Uniform on conservation form

Diorama with Sheridan tank

Bosnia

C.1.3 Objectives:

C.1.3.1 Exhibit Design – Fixtures. Design of cases, pedestals, graphic displays, dioramas, plinths, brackets, mounts, audio components, video components, and multimedia kiosks.

C.1.3.2 Exhibit Design – Graphics. Design of graphic panels, labels, and kiosks.

C.1.3.3 Exhibit Design – Lighting. Design of room lighting, case lighting and lighting for other exhibit components such as dioramas.

C.1.3.4 Exhibit Design - Project Management. To include Quality Assurance Plan, schedule of deliverables, and status reports.

C.1.3.6 Exhibit Design – Digital image work. Scan and Photoshop images provided by the museum to be used in the preparation of the design package and digital production files.

C.1.4 Scope:

Work shall include the design of fixtures, graphics and lighting. The contractor shall be responsible for the scanning of images and Photoshop work on those images in preparation for use in the design.

C.1.5 Period of Performance: Work shall be completed no later than 12 months from the start of the contract.

C.1.6 General Information

C.1.6.1 Quality Control: The contractor shall develop and maintain an effective quality control plan to ensure the services it performs are in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control plan is the means by which it assures that its work complies with the requirements of the contract. At a minimum, the contractor shall develop quality control procedures that address the areas identified in Technical Exhibit 1, “Performance Requirements Summary”. After acceptance of the quality control (QC) plan, (IAW CDRL A001), the contractor shall receive the Contracting Officer or Contracting Officer’s Representative’s (COR) acceptance in writing of any proposed changes to the design.

C.1.6.2 Quality Assurance: The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

C.1.6.3 Recognized Holidays

C.1.6.4 Hours of Operation: The contractor is responsible for conducting any on site work between the hours of 8:00am to 5:00pm, Monday-Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar government directed facility closings. Extension of these hours may be requested if necessary.

C.1.6.5 Place of performance is the National Mounted Warrior Museum at Ft Hood, Texas

C.1.6.6 Security Requirements: iWATCH Training. The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 14 calendar days of contract award and within 14 calendar days of new employees commencing performance with the results reported to the COR not later than (NLT) 21 calendar days after contract award.

C.1.6.6.1 Access and General Protection/Security Policy and Procedures. This standard language text is for contractor employees with an area of performance within an Army controlled installation, facility or area. The contractor and all associated subcontractors’ employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by COR). The contractor shall also provide the full name, birth date, place of birth and social security number necessary to meet installation access requirements enforced by the Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce shall comply with all personal identity verification requirements as directed by Department of Defense (DOD), and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

C.1.6.6.2 PHYSICAL Security. The contractor shall be responsible for safeguarding all government property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

C.1.6.7 Special Qualifications: Each of the contractor personnel who will be working on post are required to possess a valid government issued photo identification for entry onto Ft Hood, Texas.

C.1.6.8 Post Award Conference/Periodic Progress Meetings: The contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the Contracting Officer will apprise the contractor of how the Government views the contractor's performance and the contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

C.1.6.9 Start of Work Meeting (SWM): The contractor shall hold a start of work meeting at the 1st Cavalry Museum at Ft Hood, Texas within 30 calendar days after contract award. The SWM is to assure a clear and mutual understanding of the contract terms, conditions, line items, technical requirements and sequence of events needed for successful execution of the subject contract effort. The contractor shall coordinate with the COR to arrange a schedule and agenda for the meeting. Attendance at this meeting shall be onsite and in person. If needed meetings can be carried out via video conferencing. This will be determined by the COR and contractor.

C.1.6.10 On site meetings at Ft Hood, TX. One meeting shall be a start of work meeting with the second meeting a design review meeting The purpose of this second meeting is to allow the designer to present the latest design package and answer questions. The date of this meeting will be determined by the contractor and the COR.

C.1.6.11 Identification of Contractor Employees: All contract personnel attending meetings, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. Contractor employees shall also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. Personnel will be required to obtain required documentation for entry onto the base each day.

PART 2

DEFINITIONS & ACRONYMS

PWS – Performance Work Statement

Contracting Officer’s Representative (COR): A representative from the requiring activity assigned by the Contracting Officer to perform surveillance and to act as liaison to the contractor

Defective Service. A service output that does not meet the standard of performance associated with it in the Performance Work Statement.

Quality Assurance Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

Quality Control. Those actions taken by a contractor to control the performance of services so that they meet the requirements of the PWS.

Quality Assurance. Those actions taken by the government to assure services meet the requirements of the Performance Work Statement.

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

C.3.1 The Government will provide an update on any changes to the Exhibit Plan (ANNEX A). Hard copies of images, negatives, slides, film, etc., and digital image files of the proper resolution are to be supplied no later than 30 calendar days after the SWM meeting to the contractor. Final text shall be supplied to the contractor no later than 90 calendar days after the start of the contract.

C.3.2 The contractor shall provide all equipment needed for the completion of this contract.

C.3.3 Services

C.3.3.1 Utilities. The contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which includes turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

C.3.4 The Government will furnish the necessary workspace for the contractor staff to provide the support outlined in this PWS.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

C.4.1 General: Except for those items specifically stated to be Government furnished in Part 3, the contractor shall furnish everything required to perform this PWS.

PART 5

SPECIFIC TASKS

C.5.1 BASIC SERVICES. The contractor shall provide services for:

C.5.1.1 Industrial design or fixture design focuses on the design and detailing of exhibit components such as cases, pedestals, graphic displays, plinths, brackets, mounts, audio components, video components, and multimedia kiosks. All fixtures shall be designed to meet Americans with Disabilities Act (ADA) and National Park Service (NPS) Conservation standards as shown in NPS Guidelines. (http://www.nps.gov/hfc/products/cons/ex-con-guidelines.cfm)

C.5.1.2 Graphic design is the design and detailing of two and three-dimensional graphic components, which may be presented on graphic panels, labels, and kiosks. In addition, graphic design includes the scanning and manipulation of images for repair or effect using Photoshop. All graphic components shall be designed to meet ADA and NPS Conservation standards as shown in NPS Guidelines. (http://www.nps.gov/hfc/products/cons/ex-con-guidelines.cfm)

C.5.1.3 Lighting design shall be for all lighting in the exhibit spaces. This covers track lighting, case lighting, wall lighting and any other lighting needs that are the result of the exhibit design. All lighting design shall meet ADA and NPS Conservation standards as shown in NPS Guidelines.

(http://www.nps.gov/hfc/products/cons/ex-con-guidelines.cfm).

C.5.2 Project Schedule. The contractor shall prepare and present to the COR a proposed project schedule complete with meeting and milestone dates for COR approval (IAW CDRL A002). The contractor shall, during the course of the project, track the project to see that the project remains on schedule. The contractor shall advise the COR of any real or foreseen difficulty in maintaining the schedule and the contractor shall submit proposals to the COR on any corrective action needed.

C.5.3 Status Report. The contractor shall submit to the COR for review and approval information relevant to the current level of project progress (IAW CDRL A003). Information is defined as drawings, files, and any other material relevant to the project at that given moment.

C.5.4 The contractor shall provide an Exhibit Design – Digital image work. The contractor shall scan and Photoshop images provided by the museum to be used in the preparation of the design package and digital production files.

(http://www.nps.gov/hfc/products/cons/ex-con-guidelines.cfm).

C.5.4.1 50% Concept Design Package: The contractor shall produce a drawing package (IAW CDRL A004) that contains at a minimum:

1. Cover Sheet that identifies the site, project location, date of submission and table of contents.

2. Floor plans showing space planning to include exhibit sections, flow pattern and locations of any vignettes (dioramas) and indication whether they are immersion or not. This drawing set shall contain at least two separate proposals.

3. Files sent to COR for review should be PDF file format.

Comments will be submitted to the contractor by the COR via email within 10 business days of receiving these documents.

C.5.4.2 100% Concept Design Package: The contractor shall produce a drawing package (IAW CDRL A005) that contains at a minimum:

1. Cover Sheet that identifies the site, project location, date of submission and table of contents.

2. Floor plan showing exhibit sections, locations of any vignettes(dioramas) and indication whether they are immersion or not.

3. Floor plan showing proposed floor treatments.

4. Sample elevations in full color. Minimum of two walls.

5. Graphic standards to include font types, sizes, colors and samples of object and section labels.

6. . Files sent to COR for review should be PDF file format.

Comments shall be submitted to the contractor by the COR via e mail within 10 business days of receiving these documents.

C.5.4.3 35% Design Development Package: The contractor shall produce a drawing package (IAW CDRL A006) that contains at a minimum:

1. Cover Sheet that identifies the site, project location, date of submission and table of contents.

2. Floor plan showing final locations and sizes of exhibit sections. Drawings shall show preliminary case and graphic panel placements, plan views of vignettes, locations of multimedia components.

3. Floor plan showing proposed floor treatments. Floor treatments shall be shown in full color.

4. Updates on Sample elevations in full color. Elevations shall include cases and graphics. Cases shall include preliminary object placement. Graphics shall approximate the final product. Four Elevations minimum.

5. Refinement of Graphic standards to include font types, sizes, colors. Sheets shall include full color examples of at least one section panel, one object label and one subsection panel.

6. . Files sent to COR for review should be PDF file format.

Comments shall be submitted to the contractor by the COR via e mail within 10 business days of receiving these documents.

C.5.4.4 100% Design Development Package: The contractor shall produce a drawing package (IAW CDRL A007) that contains at a minimum:

1. Cover Sheet that identifies the site, project location, date of submission and table of contents.

2. Floor plan showing locations and sizes of exhibit sections, cases, vignettes, layouts of vignettes and any other feature in the design.

3. Floor plan showing proposed floor treatments. Floor treatments shall be shown in full color.

4. Wall elevations in both black and white (50% of walls) and full color (minimum four).

5. Frontal Elevations of vignettes. This shall include both black and white and full color versions of the elevations. Elevations shall include cases and graphics. Cases shall include preliminary object placement. Graphics shown in the full color elevations shall approximate the final product.

5. Refinement of Graphic standards to include font types, sizes, colors. Sheets shall include full color examples of at least two section panels, two object labels and two subsection panels.

6. . Files sent to COR for review should be PDF file format.

Comments shall be submitted to the contractor by the COR via e mail within 10 business days of receiving these documents.

C.5.4.5 50% Final design Package: The contractor shall produce a drawing package (IAW CDRL A008) that contains at a minimum:

1. Cover Sheet that identifies the site, project location, date of submission and table of contents.

2. Floor plan showing locations and sizes of exhibit sections, cases, vignettes, layouts of vignettes and any other feature in the design.

3. Floor plan showing floor treatments including model numbers, specifications, etc. Floor treatments shall be shown in full color.

4. Section drawings. This shall include: floor plans of each section showing cases, graphics and all other exhibit components. Elevations of each wall (black and white) showing all graphics, cases, etc. Elevations of walls (full color) all vignettes and one wall per section.

5. Graphic standards package. Including all fonts at full size, color charts for each section (if different), full color examples of area text panel, main text panel, subject panel, rails and object labels.

6. . Files sent to COR for review should be PDF file format.

Comments shall be submitted to the contractor by the COR via e mail within 10 business days of receiving these documents.

C.5.4.6 Graphic PDF Proof package: The contractor shall provide electronic files (IAW CDRL A009) showing all graphics at either full size if possible or scaled to be used by the client to proof the graphics. Client will then either mark up the proofs with corrections or provide a list of corrections (word document).

Comments shall be submitted to the contractor by the COR via e mail within 10 business days of receiving the documents.

C.5.4.7 90% Final design Package: The contractor is required to produce a drawing package (IAW CDRL A010) that contains at a minimum:

1. Cover Sheet that identifies the site, project location, date of submission and table of contents.

2. Index of drawings

3. Finish schedule

4. Scenic finish schedule

5. Floor plan showing locations and sizes of exhibit sections. Paint specifications for walls.

6. Floor plan showing floor treatments including model numbers, specifications, etc. Floor treatments shall be shown in full color.

7. Demolition plan showing walls, furniture, lighting, etc. to be removed.

8. Construction drawings for any new architectural features (walls, doors, etc.).

9. Section drawings. This shall include:

Floor plans of each section showing cases, graphics and all other exhibit components including identifiers matching case and graphic schedules.

Elevations of each wall (black and white) showing all graphics, cases, etc. including identifiers matching case and graphic schedules.

Elevations of walls (full color) this covers all vignettes and any wall with graphic murals including identifiers matching case and graphic schedules.

Case layouts (black and white) including identifiers matching case and graphic schedules and showing object numbers.

10. Graphic standards package. Including all fonts at full size, color charts for each section (if different).

11. Reflected ceiling plan of the exhibit space showing locations of new lighting fixtures and hardware. Include a separate sheet for the lighting schedule.

12. An electrical plan of the exhibit space showing floor and wall outlets, ceiling junction boxes, power circuits and power load for each exhibit fixture.

13. Locations and routing of all multimedia signal wiring.

14. Drawings reference package including:

15. Case layout package including:

Drawing index Drawings of object mounts, blocks, book cradles and any other support devices.

Drawings of conservation forms Case layouts including locations of graphics in or mounted to cases.

Drawings of vignettes/dioramas showing locations of objects, props, mannequins, etc.

16. Department of Public Works package including:

Elevations of space including existing devices, new devices or movement of existing devices.

New wall construction including construction details.

New floor finishes (if done by DPW, determined during design phase)

17. Files sent to COR for review should be PDF file format.

Comments shall be submitted to the contractor by the COR via e mail within 15 business days of receiving these documents.

C.5.4.8 100% Final Digital Art: The contractor shall supply production ready files (IAW CDRL A011).

Files sent to COR shall consist of Electronic files needed for the fabrication and installation of the exhibit. These shall include but not be limited to: Adobe Illustrator, InDesign, CAD drawings and PDF’s of the before mentioned files for the fabrication and installation of the exhibit.

PART 6

APPLICABLE PUBLICATIONS

C.6.1 None

TECHNICAL EXHIBIT 1

Performance Requirements Summary

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective

PRS # 1. Contractor shall maintain quality control.

IAW paragraph C.1.6.1 of the PWS.

PRS # 2. Contractor shall track the project progress.

IAW paragraph C.5.2, C.5.3 of the PWS.

PRS # 3. Contractor personnel shall provide satisfactory exhibit fixture design.

IAW paragraph C.5.1.1, C.5.4.1, C.5.4.2, C.5.4.3, C.5.4.4, C.5.4.5, C.5.4.7 and C.5.4.8 of the PWS.

inspection

PRS # 4. Contractor personnel shall provide satisfactory graphic design.

IAW paragraph C.5.1.2, C.5.4.1, C.5.4.2, C.5.4.3, C.5.4.5, C.5.4.6, C.5.4.7, C.5.4.8, and C.5.4.9 of the PWS.

inspection

PRS # 5 Contractor personnel shall provide satisfactory lighting design.

IAW paragraph C.5.1.3, and C.5.4.7 of the PWS.

inspection

PRS #6. Contractor personnel shall Scan and Photoshop images.

IAW paragraph C.5.1.2 and C.5.4.

inspection

TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE

Contractor shall provide a quality assurance plan.

IAW paragraph of C.1.6.1 of the PWS and CDRL A001.

Contractor shall provide document-showing schedule of deliverables for the project.

IAW paragraph of C.5.2 of the PWS and CDRL A002.

Contractor shall provide document showing project progress for the project.

IAW paragraph of C.5.3 of the PWS and CDRL A003.

COR

Contractor shall provide a 50% concept design package.

IAW paragraph of C.5.4.1 of the PWS and CDRL A004.

Contractor shall provide a 100% concept design package.

IAW paragraph of C.5.4.2 of the PWS and CDRL A005.

Contractor shall provide a 35% design development package.

IAW paragraph of C.5.4.3 of the PWS and CDRL A006.

Contractor shall provide a 100% design development package.

IAW paragraph of C.5.4.4 of the PWS and CDRL A007.

Contractor shall provide a 50% final design package.

IAW paragraph of C.5.4.5 of the PWS and CDRL A008.

Contractor shall provide a graphic PDF proof package.

IAW paragraph of C.5.4.6 of the PWS and CDRL A009.

Contractor shall provide a 90% final design package.

IAW paragraph of C.5.4.7 of the PWS and CDRL A010.

Contractor shall provide 100% final digital art

IAW paragraph of C.5.4.8 of the PWS and CDRL A011.