Exhibit M - Demonstration Consensus Scoring Rubric.pdf

EXHIBIT M, DEMONSTRATION CONSENSUS SCORING RUBRIC

SOLICITATION #: HHS0017023

SOLICITATION TITLE: RAC Contractor Services RESPONDENT: (Insert name of Respondent whose proposal is being evaluated/scored) DATE: (Insert date proposal was evaluated/scored)

PCS 543 Version 1.30 Page 1 of 3 Review/Revision Date 01/12/2026

DEMONSTRATIONS

SCORING SUMMARY

Demonstrations will add up to 15 additional points to the Respondent’s Final Written Response Score, the calculation of which will be the Total Score as defined by the Solicitation.

Each category will receive a raw score of 0-10 using the Scoring Guide provided in this exhibit. The points awarded will be calculated based on the raw score and the number of points available for each category. For example, if a category has 2 points available and the Respondent receives a raw score of 8/10 (80%), the Respondent would get 1.6 points for that category (0.8 x 2 = 1.6). There may be multiple use cases per category. The evaluators will use the Scoring Guide to score the entire category of use cases as one unit.

Raw Score:

Excellent= 10 Acceptable= 7-9 Marginal= 4-6 Unacceptable= 1-3 Nonresponsive= 0

ID Category Raw Score (out of

10)

Number of Available

Points

Points Awarded

Justification

1. Login Screens 3

2. Home Screens 3

3. Roles and Permissions 3

4. Document Management 3

5. Navigation Menus 3

Demonstration Score

Final Written Response Score:

Total Score = Final Written Response Score + Demonstration Score

SOLICITATION TITLE: RAC Contractor Services

PCS 543 Version 1.30 Page 2 of 3

Specific Use Cases

No. Category Use Case Discussion

1. Login Screens

2. Home Screens

3. Roles and Permissions

4. Document Management

5. Navigation Menus

SUPPLEMENTAL SCORING GUIDELINES FOR USE CASES ONLY (IT)

When considering the success of each scenario, evaluators may refer to the table in Section 4.2.8 (Demonstration Criteria) of the RFQ and may consider some or all of the usability guidelines within the table.

SOLICITATION TITLE: RAC Contractor Services

PCS 543 Version 1.30 Page 3 of 3

Demonstrations

SCORING GUIDE

Excellent (Raw Score 10)

Respondent’s Demonstration displays a high level of proficiency in applicable guidelines from the Guidelines for Use Case Evaluation table with innovative approaches that exceed the use case request. The Respondent’s Demonstration relates directly to the use cases tested and use case Demonstration was successful in all instances for the category. The evaluation team has a high degree of confidence in the Respondent’s ability to execute the requirements of the use cases for the category in production.

Acceptable (Raw Score 7-9)

Respondent’s Demonstration displays a moderately high level of proficiency in applicable guidelines from the Guidelines for Use Case Evaluation table. The Respondent’s Demonstration relates generally to the use cases tested and use case Demonstration was successful in all instances for the category with only minor issues. The evaluation team has confidence in Respondent’s ability to execute the requirements of the use cases for the category in production.

Marginal (Raw Score 4-6)

Respondent’s Demonstration displays an adequate level of proficiency in applicable guidelines from the Guidelines for Use Case Evaluation table. The Respondent’s Demonstration may not relate to all use cases requested, and use case Demonstration was unsuccessful in several, but not an unacceptable number, of use cases for the category tested. The evaluation team has a somewhat low degree of confidence in the Respondent’s ability to execute the requirements of the use cases for this category in production.

Unacceptable (Raw Score 1-3)

Respondent’s Demonstration displayed a lack of proficiency in applicable guidelines from the Guidelines for Use Case Evaluation table. The Respondent’s Demonstration does not relate to the use cases requested and was unsuccessful in an unacceptable number of the use cases demonstrated for this category. The evaluation team has a very low degree of confidence in Respondent’s ability to execute the requirements of the use cases for this category in production.

Non-responsive (Raw Score 0)

Respondent’s Demonstration was unsuccessful in most or all use cases demonstrated for the category or presented use cases unrelated to what was requested, such that the Demonstration was nonresponsive to the requested Demonstration for that category. The Demonstration displayed a lack of proficiency in applicable guidelines from the Guidelines for Use Case Evaluation table. The evaluation team has no degree of confidence in Respondent’s ability to execute the requirements of the use cases for this category in production.

*The relative success of the Demonstration of a use case scenario is determined by the consensus scoring team using subject matter experts based on the execution of the defined scenario being tested and is only a partial consideration in the final Demonstration score. Under no circumstances does the simple completion of all use cases mean that the Demonstration should fall into a specific scoring category, as several other considerations are made. The justifications for the score will be provided on the final consensus scoring rubric below. A complete list of scenarios will be provided to the Respondents selected for Demonstrations prior to their Demonstration date.