Exhibit III - Qualifications and Skill Base.xlsx

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Varied Support Services
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95476723R1000
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Sheet1 Exhibit III: Qualifications and Skill Base

Offerors shall complete and submit the following:

# Qualification Factor Mandatory [M] / Desirable [D] Current Level of Qualification or Experience None/No - Some/Partial - Deep/Full [responses to be clarified through L.7.1.2 narrative]

TRAVEL HELP DESK
2.1Knowledge of government travel policies, procedures, regulations and travel managementM
2.2Working experience with travel software (i.e., E2 Solutions and/or Concur)M
2.3A minimum of 2 years’ customer support experience and an Associate’s degree in Finance or Accounting or 5 years’ working in an accounting and/or travel environment.M
2.4Knowledge of federal payment policies, general finance procedures, and general understanding of accounting terms and processes requiredM
2.5Experience with Google Suite and general accounting software, especially Oracle PeopleSoft 9.2D
2.6Experience with ticketing software, especially Zoho's ManageEngineD
FINANCE SUPPORT CENTER
3.1Knowledge of federal payment policies, general finance procedures, and general understanding of accounting terms and processes requiredM
3.2Experience with Google Suite and general accounting software, especially Oracle PeopleSoft 9.2M
3.3A minimum of 2 years’ customer support experienceM
3.4Experience working in an accounting environment or Associates degree in Finance or AccountingD
PURCHASE CARD ADMINISTRATION
4.1Knowledge of GSA SmartPay 2 policies related to purchases and training & complianceM
4.2CitiBank CitiManager system experienceM
4.3GSA SmartPay 2 A/OPC TrainingD
4.4Oracle PeopleSoft 9.2 experienceD
SHARED SERVICES ANALYTICS, OPERATIONS & MAINTENANCE
5.1At least 3 years' experience using a CRM with no open APIsM
5.2Knowledge and experience with nonprofit fundraising in the areas of supporting one on one major gift individual fundraising efforts, large-scale campaigns including capital campaigns, and annual direct mail solicitationsM
5.3Experience working with both nonprofit [501(c)(3)] and federal governing rules and regulations; USHMM will give preference to Offerors with experience servicing independent agencies and other clients similarly situated to USHMM (i.e., hybrid public/private entities).M
5.4Gift processing capability at the main USHMM campus in Washington, DC (i.e., where USHMM's donation, reconciliation, and mail handling takes place)M
5.5Demonstrated analytical skillset (i.e., with SQL, Tableau/SSRS, and other non-profit analytics and fundraising prospecting and solicitation strategies/tools)M
5.6Demonstrated skills in project and change management within major enterprise systems and systems integration projectsM
5.7Demonstrated experience maintaining and operating a help desk and providing help desk servicesD

Sheet2

File details come from the government source that posted it. Updated .