Exhibit E Online Bid Room Information.pdf

PDF 107 KB Posted

Attached to
Medicare Part D Claims Switching Services
Solicitation number
HHS0017787
Issued by
Travis County, Austin City, Texas

About this file

This document is an exhibit providing operational guidance for the HHS Online Bid Room submission process for Texas Health and Human Services (HHS) solicitation HHS0017787. The exhibit outlines that bid submissions may be made electronically through the HHS Online Bid Room or through alternative submission methods identified in the main solicitation package. Prospective bidders are advised to carefully review the complete solicitation package and all associated documents before submitting responses. The submission must comply with the specific form and delivery method requirements detailed in the solicitation package, and responses must be received by the stated response due date and time. Failure to adhere to these requirements may result in disqualification. Bidders should note that the HHS Online Bid Room is optional, and technical difficulties related to its use shall not serve as grounds for protesting a contract award.

Access to the HHS Online Bid Room requires completion of a multi-step registration process through the IAMOnline portal at https://iamonline.hhs.state.tx.us/. New users must request an account using a non-HHS employee or organization registration link, with the external user ID being an email address. Upon Agency Sponsor approval of the access request, users receive an IAMOnline registration email with an activation link valid for seven days. Existing users of the previous Enterprise Portal or IAMOnline must complete a new registration with a different email address, as the system does not permit duplicate email addresses across accounts. The registration process may require several days; therefore, bidders should initiate registration well in advance of the response deadline. Additional support is available through the Help Desk at 512-438-4720 or 855-435-7181 (toll-free) from 7:00 A.M. to 7:00 P.M., Central Time, Monday through Friday.

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Text version

Version 1.40 Revision Date 07/22/2025

Exhibit E

HHS Online Bid Room Information

HHS0017787

Bids/responses for this solicitation may be submitted electronically using the HHS Online

Bid Room or any other method identified in the solicitation. Use of the HHS Online Bid

Room is optional and is subject to all terms and conditions, affirmations, and other requirements of the solicitation as any other method of submission.

Read and review the solicitation package and all associated documents carefully before completing and submitting a response in the form and manner described in the solicitation package. Questions regarding the solicitation must be addressed to the Point of Contact in the solicitation package. The Point of Contact is identified in the solicitation package.

Submit the solicitation response in the form and manner described in the solicitation package on or before the response due date and time.

IMPORTANT: The solicitation package will identify the specific form and method of delivery. Failure to adhere to the requirements in the solicitation package may result in disqualification.

Access to the HHS Online Bid Room is a multi-step process.

All Online Bid Room Users:

• Follow the provided link to access the IAMOnline – Sign-in page.

• Next, click the link labeled “Request account as a non-HHS employee or register organization” to request a new account. Please note, the external user ID should be an email address.

• Users can find detailed instructions here; Follow the organization or external user account request steps as directed.

• Once the Agency Sponsor receives and approves the access request, users will receive an IAMOnline registration email to set up their IAMOnline account.

• The user will click the Activate Account button to set up their account promptly. Please note that the link will only be active for seven (7) days for security reasons.

Note: Applicants who already have access to the previous Enterprise Portal and/or IAMOnline for other applications, MUST complete a new registration to receive access to the online bid room. The new registration must be completed with a different email than the original account as the IAMOnline portal does not allow the same email address to be used for two different accounts.

IMPORTANT: The registration process may take several days. Allow enough time for the registration process to submit your bid by the response due date. Late solicitation responses are not accepted.

The optional use of the HHS Online Bid Room and any resulting technical difficulties which may prevent a successful, responsive electronic submission of a solicitation response shall not be sufficient basis for a protest of a contract award.

https://iamonline.hhs.state.tx.us/ https://gatewayaw.hhs.state.tx.us/publicHelpGuide/Content/External/EXT_HomePage.htm

Version 1.40 Revision Date 07/22/2025

Visit the IAMOnline Help Page for more information. For additional assistance, contact the

Help Desk at 512-438-4720 or 855-435-7181 (toll-free), 7:00 A.M. to 7:00 P.M., CT, Monday to Friday.

https://gatewayaw.hhs.state.tx.us/publicHelpGuide/Content/External/EXT_HomePage.htm

File details come from the government source that posted it. Updated .