Exhibit_E_Online_Bid_Room_Information.docx
DOCX document 37 KB Posted
- Solicitation number
- HHS0018130
- Issued by
- El Paso County, Texas
About this file
This document is an informational exhibit regarding the HHS Online Bid Room submission process for Texas Health and Human Services solicitation HHS0018130, which concerns Linen Laundry Services for El Paso State Supported Living Center. The exhibit provides detailed instructions for bidders seeking to submit responses electronically through the optional HHS Online Bid Room portal. Bidders must follow a multi-step registration process beginning with accessing the IAMOnline sign-in page, requesting a new account as a non-HHS employee or registering their organization, and awaiting Agency Sponsor approval before receiving an IAMOnline registration email to activate their account within a seven-day window. The document emphasizes that the registration process may require several days to complete and that bidders must allow sufficient time to submit their responses by the solicitation's stated due date, as late submissions are not accepted. All submissions must comply with the specific form and method of delivery requirements outlined in the solicitation package, and failure to adhere to these requirements may result in disqualification.
The exhibit further clarifies that use of the HHS Online Bid Room is optional and subject to all terms, conditions, affirmations, and requirements of the solicitation package. Notably, the document specifies that technical difficulties or optional use of the online system shall not provide sufficient basis for protesting a contract award. Bidders with existing access to the previous Enterprise Portal or IAMOnline for other applications must complete a new registration using a different email address, as the IAMOnline portal does not permit duplicate email addresses across multiple accounts. Additional support is available through the IAMOnline Help Page or the Help Desk at 512-438-4720 or 855-435-7181 (toll-free) during business hours of 7:00 a.m. to 7:00 p.m. Central Time, Monday through Friday.
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Text version
Exhibit E HHS Online Bid Room Information
HHS0018130
Bids/responses for this solicitation may be submitted electronically using the HHS Online Bid Room or any other method identified in the solicitation. Use of the HHS Online Bid Room is optional and is subject to all terms and conditions, affirmations, and other requirements of the solicitation as any other method of submission.
Read and review the solicitation package and all associated documents carefully before completing and submitting a response in the form and manner described in the solicitation package. Questions regarding the solicitation must be addressed to the Point of Contact in the solicitation package. The Point of Contact is identified in the solicitation package.
Submit the solicitation response in the form and manner described in the solicitation package on or before the response due date and time.
IMPORTANT: The solicitation package will identify the specific form and method of delivery. Failure to adhere to the requirements in the solicitation package may result in disqualification.
Access to the HHS Online Bid Room is a multi-step process.
All Online Bid Room Users:
· Follow the provided link to access the IAMOnline – Sign-in page.
· Next, click the link labeled “Request account as a non-HHS employee or register organization” to request a new account. Please note, the external user ID should be an email address.
· Users can find detailed instructions here; Follow the organization or external user account request steps as directed.
· Once the Agency Sponsor receives and approves the access request, users will receive an IAMOnline registration email to set up their IAMOnline account.
· The user will click the Activate Account button to set up their account promptly. Please note that the link will only be active for seven (7) days for security reasons.
Note: Applicants who already have access to the previous Enterprise Portal and/or IAMOnline for other applications, MUST complete a new registration to receive access to the online bid room. The new registration must be completed with a different email than the original account as the IAMOnline portal does not allow the same email address to be used for two different accounts.
IMPORTANT: The registration process may take several days. Allow enough time for the registration process to submit your bid by the response due date. Late solicitation responses are not accepted.
The optional use of the HHS Online Bid Room and any resulting technical difficulties which may prevent a successful, responsive electronic submission of a solicitation response shall not be sufficient basis for a protest of a contract award.
Visit the IAMOnline Help Page for more information. For additional assistance, contact the Help Desk at 512-438-4720 or 855-435-7181 (toll-free), 7:00 A.M. to 7:00 P.M., CT, Monday to Friday.
Version 1.40 Revision Date 07/22/2025
File details come from the government source that posted it. Updated .