Exhibit B- Utilities and Facility Services.pdf

Exhibit "B" Utilities and Facility Services

1. SERVICES, UTILITIES, MAINTENANCE: GENERAL

Services, utilities, and maintenance shall be provided by the Lessor. The Lessor shall have a building manager or other locally designated representative available to promptly correct deficiencies.

2. NORMAL HOURS

Services, utilities, and maintenance shall be provided 5 days a week from 6:30 am to 7:30 pm, Monday thru Friday, except federal holidays will be exempted from this provision.

3. UTILITIES

The Lessor shall ensure that utilities necessary for operation are provided.

4. SCHEDULE OF PERIODIC SERVICES

At any time, upon reasonable written notice by the Government, the Lessor shall provide the Contracting Officer with a detailed written schedule of all periodic services and maintenance to be performed other than daily, weekly, or monthly.

5. LANDSCAPE MAINTENANCE

Landscape maintenance shall be performed during the growing season on a weekly cycle and shall consist of watering, mowing, and policing the area to keep it free of debris.

Pruning and fertilization shall be done on an as needed basis. In addition, dead or dying plants shall be replaced.

6. MAINTENANCE AND TESTING OF SYSTEMS

a. The Lessor is responsible for the total maintenance and repair of the leased premises and all applicable equipment. Such maintenance and repairs include site and private access roads. All equipment and systems shall be maintained to provide reliable, energy-efficient service without unusual interruption, disturbing noises, exposure to fire or safety hazards, uncomfortable drafts, excessive air velocities, or unusual emissions of dirt. The Lessor's maintenance responsibility includes initial supply and replacement of all supplies, materials, and equipment necessary for such maintenance. Maintenance, testing, and inspection of appropriate equipment and systems shall be done in accordance with applicable codes, and inspection certificates shall be displayed as appropriate. Upon written request, copies of all records in this regard shall be forwarded to the COE Field Office Manager or a designated representative.

b. Without any additional charge, the Government reserves the right to require documentation of proper operations or testing prior to occupancy of such systems as fire alarm, sprinkler, emergency generator, etc. to ensure proper operation. These tests may be witnessed by a designated representative of the Contracting Officer.

7. JANITORIAL SERVICES

(Government's minimum acceptable standards for janitorial services)

1. SCOPE OF WORK: The contractor shall provide all supervision, personnel, equipment, tools, materials, transportation and other items necessary to perform janitorial services. Janitorial service applies to all designated spaces, including, but not limited to, halls, restrooms, offices, work areas, entranceways, lobbies, common areas, test room areas and storage room areas. Services will be performed on a 3 day per week, Monday thru Friday from 7:00AM to 6:00PM.

2. QUALITY CONTROL: The contractor shall establish a complete quality control program for the performance requirements of this contract and shall provide a written copy of same to the Government no later than 30 days of contract award. The contractor will maintain the quality control program throughout the contract performance; and, at any time upon verbal or written request, shall provide a copy to the Government for review. The Quality Control program shall include as a minimum the following:

a. An inspection system covering all work tasks stated in the contract to include supplies.

Said inspection system shall include a check-off sheet (attached) for cleaning personnel to fill out each time a space is cleaned and posted in a conspicuous place where visible to recruiters on site. It shall specify areas to be cleaned and inspected on a per cleaning basis and satisfaction of compliance by recruiters on site.

b. The contractor shall maintain adequate records of all inspections made on cleaning personnel to indicate, at a minimum, the nature (when, where, what) and number of inspections they made; the name of the inspector; the number, location, type of deficiencies found, and the corrective action taken for deficiencies.

c. A method of identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable. The contractor shall use process control procedures and quality data analysis techniques.

d. Corrective action procedures for deficiencies and measures to prevent recurrence. The corrective actions will address the deficiency and an action to prevent future deficiencies.

Additional inspection(s) are not considered a corrective action. The Quality Control Program shall be evaluated for adequacy and changed or updated by the contractor as a part of all corrective actions by the contractor.

3. PERFORMANCE EVALUATION MEETINGS: The contractor shall meet with the Military Service representatives as often as determined necessary by the Corps of Engineers or its designated representative. A mutual effort will be made to resolve any and all problems identified.

4. CERTIFICATION OF SERVICES: Once a month (the first working day) the contractor's supervisory personnel shall post in each building or working area, at a location predetermined by the Military Service representative or Corps of Engineers Representative, a properly prepared inspection form. A "properly prepared" form shall show the building number and building area, all services performed during the month (daily, weekly, monthly, or quarterly) and space for custodial and supervisory personnel to initial daily to indicate that service was formed that day. Additionally, space shall be provided for the contract inspector to make periodic general comments concerning services performed and a space for the Military Service representative on site to sign acceptance of the job performed that day. (Sample Form Available)

5. PERFORMANCE CRITERIA: Acceptable and unacceptable contract performance will be determined between the Military Service Representative on site and the actual personnel doing the cleaning on site. When the contractor’s/contractor’s personnel’s performance is considered to be unsatisfactory, a report shall be made to the Corps of

Engineers representative to determine the deduction in price to be taken. The Corps of Engineers representative will require the contractor to explain, in writing, the cause of the discrepancy, and corrective action to obtain an acceptable level(s), and corrective action to preclude a recurring incidence of the problem. The contractor may not be paid for that portion of performance determined to be unsatisfactory by the Corps of Engineers representative.

6. PAYMENT DEDUCTION: The contractor's performance will be compared to Industry Standards or by Standards set forth by the “Institute of Inspection, Cleaning and Restoration Certification (IICRC)” or its equivalent and shall not exclude common sense considerations as may be applied by the Corps of Engineers representative. If the performance in any required service is unsatisfactory, and poor performance is clearly the fault of the contractor/contractor’s personnel, monthly payments to the contractor may be reduced by the Corps of Engineers representative or Contracting Officer as deemed appropriate per bid sheet. Deductions may also be taken by the Government for defective individual services not satisfactorily performed and/or not performed. Deductions will be made for no-shows for scheduled appointment times on the basis of daily bid items. In the event of continued unsatisfactory performance with documentation of three (3) incidences where correction and time to cure has been given, the entire cleaning contract may be terminated and contractor barred from any further bidding of Government Contracts at specified location(s) permanently.

7. IDENTIFICATION OF CONTRACTOR OR PERSONNEL AT GOVERNMENT

FACILITIES:

a. All contractors, subcontractors, or personnel working at or in any Government facility shall be identified by a Photo ID issued by the Department of Homeland Security, Police Agency or other approved Government/County agency which shows the individual’s photograph, home address, telephone number and status as a citizen of the United States.

Said I.D. shall be worn in a conspicuous place and be made available for inspection, upon request by the Military Service member, or Government representative. In addition the contractor shall be required to provide an identification card which includes the name of the company, a clear legible employee photograph at least 1 by 1 ¼ inches, the employee's name, signature, date of birth, hair and eye color, height and weight, and the signature, date and phone number of the company representative issuing the card. Said identification shall be worn in a conspicuous place be made available for inspection upon request by the Military Service representative, or Government representative. If feasible, the required identification cards can be combined into one.

b. Secured Access Cards: Trajen Flight Support d/b/a Atlantic Aviation will sponsor, supply and pay for 40 secured access badges for the 204th & UMB to access the airfield and leased facilities at no cost to the Government.

8. BACKGROUND INVESTIGATIONS: All janitorial Employees will have a background check investigation and an identification card.

a. Local Background Checks: Most, if not all Police agencies can provide an individual a document, commonly called a “Letter of Good Conduct,” that indicates whether they have a criminal record in a particular jurisdiction. An individual could go to the Police department in the town/county where they reside and simply request the document.

b. Other Background Checks: There are many private companies that conduct pre-employment criminal background checks for employers. This type of check requires the full name of the applicant and address. In some locations a signed release is also required from the applicant.

c. Non-US Citizen: The Department of Homeland Security has a pilot program that employers can join, at no fee, that allows them to conduct a social security verification check and immigration check on an alien employee. This program is currently available to employers in a several States to include New York. For more information, please contact the Department of Homeland Security Systematic Alien Verification for Entitlements Program at 1-888-464-4210.

9. DEFINITIONS: As used throughout this document, the following terms shall have the meaning set forth below and in DEFINITIONS, in Section I hereto and other common sense considerations and industry standards.

a. Where "as shown", "as indicated", "as detailed", or words of similar import are used, it shall be understood that reference is made to this specification and the drawings, if any, accompanying this specification unless stated otherwise.

b. Where "as directed," "as required," "as permitted," "approval," "acceptance," or words of similar import are used, it shall be understood that direction, requirement, permission, approval, or acceptance of the Contracting Officer is intended unless stated otherwise.

c. Contractor. The term Contractor as used herein refers to both the prime Contractor and any subcontractors or personnel. The prime Contractor shall ensure that his/her subcontractors comply with the provisions of this contract.

d. Clean. "Clean" shall be defined as free of dirt, dust, spots, streaks, stains, smudges, litter, debris and other residue.

e. Disinfect. Cleaning in order to destroy any harmful microorganisms by application of an approved chemical agent.

f. Facility. An establishment, structure, or assembly of units of equipment designated for a specific function.

g. Frequency of Service:

(1) Annual (A). Services performed once during each 12-month period of the contract, specifically during the month of September.

(2) Semi-Annual (SA). Services performed twice during each 12-month period of the contract, specifically during the months of March and September.

(3) Quarterly (Q). Services performed 4 times during each 12-month period of the contract, specifically during the months of March, June, September and December.

(4) Monthly (M). Services performed 12 times during each 12-month period of the contract, specifically during the last week of the month.

(5) Three times Weekly (3W). Services performed 3 times a week, specifically the days of Monday, Wednesday and Friday.

(6) Two times Weekly (2W). Services performed 2 times a week, specifically the days of Tuesday and Thursday.

h. Quality Assurance (QA). A method used by the Government to provide some measure of control over the quality of purchased services received.

i. Quality Assurance Evaluator (QAE). The Government employee designated to evaluate the quality of services produced.

j. Regular Working Hours for Cleaning. The Government's regular (normal) working hours for cleaning are from 0800 hrs to 1200 hrs Monday through Friday, except (a) Federal Holidays and (b) other days specifically designated by the Contracting Officer.

Later times may be permitted for carpet cleaning. No office keys will be issued to Contractor.

k. Re-lamping. A procedure by which the Contractor periodically inspects each designated space included in this contract in order to systematically replace burned out and/or blinking fluorescent tubes and compact fluorescent lamps, ballasts or starters as may be required for proper operation of lights and exit signs.

l. Space. A space is an area to receive janitorial services, which may or may not be considered a room by common definition. Examples of spaces are definable sections of halls, restrooms, work areas, common areas, test room areas, storage areas, lobbies, offices, and entranceways.

m. Waste Containers. Waste containers are defined as trash receptacles, wastebaskets, trashcans, wastepaper baskets, or any container holding trash, paper or refuse of any type.

10. GOVERNMENT FURNISHED PROPERTY AND SERVICES:

a. Government Furnished Facilities. The Government will not provide office space and operational facilities to the Contractor. The Contractor shall secure and maintain the necessary office space and other facilities required for the performance of this contract at his/her own expense.

b. Government Furnished Equipment. The Government will not provide tools or equipment to the Contractor. The Contractor shall furnish all tools and equipment required for the performance of this contract.

c. Availability of Utilities. The Government will furnish the following utility services if applicable, at existing outlets, for use in those facilities provided by the Government and as may be required for the work to be performed under the contract: electricity, steam heat, natural gas, fresh water, sewage service, and refuse collection (from existing collection points). Information concerning the location of existing outlets may be obtained from the Contracting Officer or Recruiter representative on site. The Contractor shall provide and maintain, at his/her expense, the necessary service lines from existing Government outlets to the site of work.

11. CONTRACTOR FURNISHED ITEMS: The Contractor shall provide all facilities, equipment, materials, supplies, and services to perform the requirements of this contract.

12. MANAGEMENT: The Contractor shall manage the total work effort associated with the janitorial services required herein to assure fully adequate and timely completion of these services. Included in this function will be a full range of management duties including, but not limited to, planning, scheduling, and quality control. The Contractor shall provide an adequate staff of personnel with the necessary management expertise to assure the performance of the work in accordance with sound and efficient management practices. The Contractor shall maintain an adequate workforce to complete work in accordance with the time and quality standards specified herein.

a. Work Control. The Contractor shall implement all necessary work control procedures to ensure timely accomplishment of work requirements, as well as to permit tracking of work in progress. The Contractor shall plan and schedule work to ensure material, labor, supplies and equipment are available to complete work requirements within the specified time limits and in conformance with the quality standards established herein. Verbal scheduling and reports on the status of service call shall be provided when requested by the Contracting Officer.

b. Work Schedule. The Contractor's initial work schedule shall indicate the hours of the day that three times weekly services and two times weekly will be performed and the day of the week that weekly or less frequent services will be performed. The schedule shall list the type of work to be performed, the areas to be worked, and the estimated time to complete the work in each area. When scheduled services performed twice weekly or less frequently falls on a holiday, the next scheduled cleaning dates shall be specified. The initial work schedule shall be submitted to the Contracting Officer / Recruiting Representative on site for approval within 15 days after award. Once approved, all work shall be performed in strict compliance with the work schedule to facilitate the Government's inspection of the work. Changes to the work schedule shall be submitted for the Contracting Officer's / Recruiting Representative on site, approval at least three working days prior to performance. In preparing the work schedule, the Contractor shall comply with all general requirements.

c. Except as may otherwise be specified, all work shall be performed during the Government's regular working hours, as specified in the "DEFINITIONS" paragraph. In those cases, and only upon notification by the Contracting Officer, where work needs to be performed after regular working hours (i.e. professional carpet cleaning to allow minimal foot traffic and drying times), the Contractor shall be responsible to provide an adequate staff to assure fully adequate and timely completion of these services.

(1) Emergency Cleaning. Upon notification by the Contracting Officer/Recruiting Representative on site, the contractor shall respond within 1 hour if at all practicable.

The contractor shall perform emergency cleaning required due to broken or leaking pipes, sinks, toilets or other occurrences requiring immediate corrective action to restore an area to its normal state of cleanliness and appearance. Emergency cleaning will be 100% inspected and shall be compensated in accordance with item completed on bid sheet in addition to the normal compensation paid under the contract.

(2) Special Event Cleaning. Special events may require an extra effort on the part of the contractor. These events include VIP visits, Inspector General Team visits, and other events determined by the Contracting Officer / Recruiting representative on site. Cleaning services include any work identified below in paragraph 13. The Contracting Officer/Recruiting Representative will notify the contractor as soon as the requirement is known, but no less than 24 hours prior to the event. Notification may be verbal, followed by a delivery order.

If the notification is written, the contractor shall date and initial the notification upon receipt, and if required, provide the Government a plan for completion of the special event cleaning within 1 workday. Special event cleaning will be 100% inspected and shall be compensated in accordance with item completed on bid sheet in addition to the normal compensation paid under the contract.

d. Interference with Government Business. The Contractor shall schedule and arrange work so as to cause the least interference with the normal occurrence of Government business and mission. In those cases where some interference may be essentially unavoidable, the Contractor shall be responsible to make every effort to minimize the impact of the interference, inconvenience, customer discomfort, etc.

e. Protection of Government Property. During execution of the work, the Contractor shall take special care to protect Government property including furniture, walls, baseboards, and other surfaces from materials not intended. Accidental splashes shall be removed immediately. The Contractor shall return areas damaged as a result of work under this contract to their original condition, to include painting, refinishing, or replacement, if necessary.

f. If work is not performed by the contractor personally, then a bona fide supervisor with full authority to represent the contractor shall be required to visit the work site at least twice a month to verify the work is being accomplished as specified. See attached Janitorial Services Checklist (Exhibit A). This representative must be someone other than the person performing the work.

g. Contractor shall ensure that all employees and/or subcontractors have adequate knowledge of commercial cleaning chemicals, equipment and techniques necessary to perform work. The Government may require contractor to discontinue using any employee or subcontractor, determined by the Contracting Officer/Recruiting Representative on site, to be unsatisfactory.

13. JANITORIAL SERVICES REQUIREMENTS. The Contractor shall provide basic janitorial services described herein. A description of the areas to receive janitorial services is included in each contract.

Basic Services. Basic services shall be performed at the locations and frequencies shown in the PSW and the Schedule of Services, and shall consist of the services listed for the specified spaces. Furniture or other equipment (including waste containers) moved while performing basic services shall be returned to their original position. Performance requirements for these services include the following:

(1) Space Cleaning. Space cleaning shall consist of the following services each time a space is cleaned.

(a) Sweeping/Dust Mopping. The contractor shall sweep the entire floor surface, concrete/quarry tile, terrazzo, wood, and resilient flooring, including corners and abutments, so that after sweeping, they are free of visible dirt, litter, dust and debris. The contractor shall move chairs, trash receptacles and easily moved items to sweep underneath and return them to their original position.

(b) Vacuuming Carpets and Rugs. The contractor shall vacuum all floor areas, carpeting and rugs, so that after vacuuming, they are free of all visible dirt, litter, dust and soil. The contractor shall remove all spots as soon as noticed. Carpeted areas and rugs shall be vacuumed using a commercial grade vacuum cleaner.

(c) ) Trash. All trash receptacles including all administrative, office, and those receptacles used for feminine hygiene waste shall be emptied and returned to their initial location with contractor provided plastic liners. Any obviously soiled or torn plastic trash receptacle liners in such receptacles shall be replaced. Boxes, cans, paper placed near a trash receptacle and marked “TRASH” shall be removed. All debris or liquids remaining in a trash receptacle due to a leaky plastic trash bag shall be removed and trash receptacle shall be scoured and disinfected prior to new plastic liner replacement. Trash shall be disposed of in a secured plastic bag. The contractor shall pick up any trash that may fall onto the facility or grounds during the removal of such trash collection. All refuse collected shall be disposed of in the nearest trash dumpster outside the building. Unless otherwise indicated, trash shall be emptied from all wastebaskets. Dirty trash receptacles shall be washed inside and out and shall be odor free.

(d) Furniture and Upholstered Furniture. All horizontal surfaces, such as window sills, window blinds, hand rails, wood strips, door frames, exposed piping, light fixtures, covers and diffusers, ceiling and walls within six feet from the top of the finished floor shall be free of lint, dust, dirt, cobwebs, marks, finger prints, smudges, and other accumulated soils.

Items on furniture tops are to be dusted and replaced; however, items on desktops such as papers are not to be disturbed. Upholstered furniture shall be free of dust, dirt, lint, other stains and discoloration and shall be kept free of all visible lint, liter, soil and imbedded grit.

(e) ) Drinking Fountains. Clean and disinfect all porcelain and polished metal surfaces, including the cabinet, percolator orifices and drains. After cleaning, the entire drinking fountain shall be free from streaks, stains, spots, smudges, scale and other obvious soil.

(f) Cleaning Walk-off Mats. Each time floors are swept/dust mopped or vacuumed; walk-off mats in that area shall be cleaned by appropriate method (vacuum if carpet, sweep and hose down if rubber/polyester mat) to remove soil and grit. Soil and moisture underneath mats shall be removed and the floor shall be cleaned as appropriate along with the rest of the floor. The mats shall be returned to their original locations afterwards. The Contractor shall report, in writing to the Contracting Officer, all walk-off mats that are worn out to the point of being ineffective.

(g) Floor Care. All floors accessible to floor machines shall receive floor maintenance.

After receiving floor maintenance, the entire floor shall have a uniform coating of nonskid floor finish, have a uniform, glossy appearance, and be free of scuff marks, heel marks, and other stains and discoloration. All floor maintenance solutions shall be removed from baseboards, furniture, trash receptacles, corners, wall abutments, baseboards and areas behind radiators and pipes etc. Chairs, trash receptacles and easily movable items shall be moved to maintain floors underneath these items. All moved items should be returned to their proper position when all operations have been completed. Floor maintenance includes the techniques of sweeping, dust mopping, damp mopping, wet mopping, dry buffing, and spray buffing as required to achieve the above stated results. The techniques used depend upon the materials, equipment, and personnel used to do the job. The contractor needs to apply these techniques only to the portion of the floor needing work to bring the entire floor up to the standard unless it is necessary to apply the techniques to the entire floor to bring it up to the standard. Wax is applied to floor surfaces that have been cleaned.

(2) Restroom Services. Restroom services shall consist of the following each time services are performed. The contractor shall maintain each facility to the standards established in this contract. This may require contractor services at more frequent intervals, such as re-supplying latrines to ensure adequate supplies are available.

(a) Cleaning of Restrooms. All cleaning tasks shall be accomplished to meet the requirements of complete sanitation and disinfectant. There are minimum frequencies that each area will require complete cleaning, but not less than twice per week. The contractor shall maintain each facility to the standards established in this contract. This may require contractor services at more frequent intervals, such as re-supplying latrines to ensure adequate supplies are available and all surfaces spot-free and disinfected. (Tile floors may require waxing or sealing monthly between damp moping).

(b) Clean and Disinfect. Completely damp clean and disinfect all surfaces of mop sinks, wash bowls, toilet bowls and seats, urinals, lavatories, showers, shower mats, dispensers, plumbing fixtures, saunas, partitions, door, walls, polished exposed piping, mirrors, and other such surfaces, using germicidal detergent. Disinfect all surfaces of partitions, stalls, stall doors, entry doors (including handles, kick plates, ventilation grates, metal guards, etc.), and wall areas adjacent to wall mounted lavatories, urinals, and toilets. After cleaning, receptacles will be left free of deposits, dirt, smudges and streaks, soap film, dust, soils, graffiti, scum, and odors. All bright metal finishes such as faucets; pipes, fittings and hardware shall be kept in a bright and clean condition.

(c) ) De-scale Showers, Toilet Bowls, and Urinals. Required services include cleaning and disinfecting as indicated above, which are performed prior to de-scaling. De-scaling shall be performed as, but at least monthly. After de-scaling, the entire surface shall be free from streaks, stains, scale, scum, urine deposits, mineral deposits, and rust stains.

(d) Sweep and Mop Floor. After sweeping and mopping, the entire surface shall be free from litter, dust, and foreign debris, including grout. Grout on wall and floor tiles shall be free of dirt, scum, mildew, residue, etc. Floors shall have a uniform appearance without streaks, swirls, marks, detergent residue, or any evidence of soil, stain, film, or standing water. Easily moveable items shall be tilted or moved aside to sweep and damp mop underneath. Restroom floors shall be stripped, scrubbed, waxed, etc., as necessary, to maintain sanitary conditions and a clean, uniform appearance. Glazed ceramic tile is scrubbed only.

(e) ) Remove Trash. All trash receptacles, to include those receptacles used for feminine hygiene waste, shall be emptied and returned to their initial location with contractor provided plastic liners. Any obviously soiled or torn plastic trash receptacle liners in such receptacles shall be replaced. Boxes, cans, paper placed near a trash receptacle and marked “TRASH” shall be removed. All debris or liquids remaining in a trash receptacle due to a leaky plastic trash bag shall be removed. Trash shall be disposed of in a secured plastic bag. The contractor shall pick up any trash that may fall onto the facility or grounds during the removal of such trash collection. All refuse collected shall be disposed of in the nearest trash dumpster outside the building. Unless otherwise indicated, trash shall be emptied from all wastebaskets. Dirty trash receptacles shall be washed inside and out and shall be odor free.

(f) Re-supply Restrooms. Contractor shall ensure restrooms are stocked so that supplies (paper towels, toilet paper, and soap) do not run out and that dispensers are in working order. At a minimum, each restroom will be stocked at least one time per week or more frequency if needed. Supplies shall be stored in designated areas or off-site at contractor’s facility. No overstocking shall be allowed. If supplies run out prior to the next service date, the contractor shall refill within one day of notification or next scheduled cleaning appointment time.

(g) Servicing Restrooms. Servicing restrooms shall include inspecting, replenishing, and cleaning supply dispensers. Restroom supplies shall include, but are not limited to, paper hand towels, toilet tissue and soap (hand, liquid, or powder) and soap deodorants for the urinals and toilet bowls. The Contractor shall stock restrooms with sufficient supplies to insure that the supplies will last until the next scheduled service. If dispensers become empty before the next scheduled servicing, the Contractor shall replenish them at no additional cost to the Government. Factory rejected paper products shall not be used.

(3) Other Services.

(a) Re-lamping. Re-lamping services shall be provided for all interior lights in designated spaces, including emergency and interior exit lights. The work shall include monitoring each designated space included in this contract as services are performed and replacing all burned out and blinking fluorescent tubes and compact fluorescent lamps. The fluorescent tubes and compact fluorescent lamps replaced shall be of the same type, wattage, and voltage as those removed. Contractor personnel handling and replacing fluorescent tubes shall be qualified in accordance with local regulations.

(b) Periodic Cleaning.

(1) Strip, Scrub, Seal, and Wax Floors. The contractor shall strip, scrub, seal, and wax floors as necessary to maintain a uniform glossy appearance. The contractor shall perform all tasks associated with the stripping, scrubbing, sealing, and waxing of the floor surface.

A non-skid wax is required. A uniform glossy appearance is free of scuffmarks, heel marks, wax build-up, and other stains and discoloration.

(2) Clean/Shampoo Carpets. A professional carpet-cleaning contractor shall accomplish all cleaning/shampoo by “steam cleaning or hot water” deep dirt extraction methods.

Apply a heavy-duty spot remover in heavily soiled areas. Apply required amount of cleaning solution with the extractor machine, extract, and allow carpet to dry before use and use drying fans as needed for drying. After shampooing, the carpeted area will be uniform in appearance and be free of stains and discoloration. All cleaning solutions shall be removed from baseboards, furniture, trash receptacles, chairs, and other similar items.

Chairs, trash receptacles, and easily movable items shall be moved to clean carpets underneath, and returned to their original location. No heavy desks, file cabinets or other large furniture will be moved for carpet cleaning.

(3) Spot Clean Carpets. The contractor shall spot clean/shampoo carpets that are stained over an area of 2 square feet (sq. ft.) or less. Spot cleaning shall be accomplished with vacuuming service or as directed by the Contracting Officer Representative (COR).

(c) Cleaning Light Fixtures. Globes, reflectors, covers, diffusers, and plastic side panels shall be removed and washed. After cleaning and reassembling, light fixtures shall be free of bugs, dirt, dust, grease, and other foreign matter.

(d) High Dusting/Cleaning. High cleaning shall be performed once a year in September and includes cleaning horizontal and vertical surfaces above 7'-0" from floor level including all overhead piping and ceiling areas. All dust, lint, litter, and soil shall be removed from all surfaces. Walls shall be free of dirt, smudges, and markings. Ceilings are to be free of cobwebs and loose dirt.

(e) Cleaning Venetian Blinds. Venetian blinds, including mini-blinds, shall be removed and cleaned free of all dust and embedded dirt and re-hung in working order. Once removed for cleaning, the blinds shall be re-hung by the Contractor within three working days.

(f) Cleaning Exterior Glass. Includes all exterior glass surfaces, window frames, sills and sashes, from the ground line up. After cleaning all glass surfaces shall be left free of streaks and stains, wiped dry and all adjacent surfaces wiped dry. All paint, putty, film, and foreign matter found on glass surfaces shall be removed. Where storm windows exist, exterior window cleaning shall include both sides of the storm window and the outside of the inner glass. Special care instructions for any “window film” will be displayed on top of the installed window film. These instructions may include specific prohibitions of cleaners that might damage the films integrity. Contractor will clean window film in accordance with special care instructions. If instructions are not displayed, Contractor will contact the COR prior to cleaning. No exterior glass cleaning will be required when exterior temperatures are below 38 degrees.

(g) Cleaning Interior Glass Surfaces. Includes all glass partitions, walls, mirrors, and adjacent trim. It does not include glass surfaces that are an integral part of the outer wall of the building. After cleaning there shall be no traces of dust, dirt, smudges, film, tape, streaks, watermarks, or other foreign matter. Special care instructions for any “window film” will be displayed on top of the installed window film. These instructions may include specific prohibitions of cleaners that might damage the films integrity. Contractor will clean window film in accordance with special care instructions. If instructions are not displayed, Contractor will contact the COR prior to cleaning.

14. CONTRACTOR FURNISHED ITEMS AND SERVICES

a. Vehicles. As required to meet contract requirements.

b. Equipment. All equipment shall be of commercial quality and shall be in operable condition and meet local requirements. This equipment must operate on the existing electrical current available in Government buildings. It shall be the responsibility of the contractor to prevent the operation of electrical equipment, or combinations of equipment, which require power exceeding the capacity of the circuits available in Government buildings.

c. Wet Floor Caution Signs. The contractor shall display caution signs when cleaning floors in an area in which people other than contracting personnel are or will be present before the floors are dry.