Exhibit_B_-_Functional_Requirements_Matrix.xlsx
XLSX spreadsheet 27 KB Posted
- Attached to
- Ocean Center Wireless Network Upgrade
- Solicitation number
- 25-P-45JRD
- Issued by
- Volusia County, Florida
About this file
This is Exhibit B of the Functional Requirements Matrix for RFP #25-P-45JRD, issued by Volusia County, Florida, for a comprehensive wireless network upgrade at the Ocean Center. The project requires a turnkey solution encompassing system design, hardware and software installation, core fiber infrastructure replacement, and low-voltage cabling installation to provide Wi-Fi coverage throughout multiple facility spaces including meeting rooms, ballrooms, the arena, exhibit hall, and first-floor parking garage. The solution must support 34,907 devices (23,271 total users × 1.5 device factor) with a minimum signal strength of -65 dBm, comply with Wi-Fi 6 (802.11ax) or newer standards, and include redundant Wireless LAN Controllers, a management dashboard with reporting capabilities by SSID and bandwidth utilization, and multiple user onboarding options via QR codes and digital advertisements. The contractor must complete full system installation and operational status within six months of Purchase Order issuance, working nights and weekends as necessary to avoid disruption to existing shows and events. The RFP includes a mandatory pre-proposal meeting on March 19, 2025, with proposals due by May 13, 2025, at 3:01 pm. The contract term is five years with potential for two one-year renewals.
The functional requirements matrix uses a standardized response code system (Y for out-of-box implementation, N for non-provision, CO for configuration, CU for customization, F for future availability, and 3 for third-party solutions) requiring contractors to specify complexity levels and any additional costs associated with customization. The county prioritizes cost-effective reuse of existing compatible infrastructure components, requiring contractors to evaluate and justify any equipment replacement while removing obsolete access points and switches for delivery to 203 West Rich Ave, DeLand, Florida 32720. Training requirements mandate hands-on instruction and documentation for at least three county staff members on report generation, system administration, operations, and dashboard usage. The solution must support revenue generation through tiered WiFi pricing models ($5, $10, and $20 for four-hour access tiers), customizable event-specific landing pages, hospitality integrations, and advertising opportunities to capture user information for future marketing campaigns. Liquidated damages of $1,000 per day apply for delays in system acceptance, and the contractor must comply with E-Verify regulations, non-discrimination policies, and Florida public records law. Proposal evaluation uses a weighted scoring system: firm qualifications (20%), total cost (15%), project approach (22.5%), solution capabilities (22.5%), and maintenance and warranty (20%).
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Functional Fields 1
25-P-45JRD
Exhibit B – Functional Requirements Matrix
| Response Code | Definition |
| Y—Yes | The functionality will be implemented ‘out of the box’ without configuration, customizations or modifications to the existing applications or reports. |
| N—No | Requirement will not be provided. |
| CO—Configuration | Requirement will be met through changes to settings of tables, switches, and rules without modification to source code. Include any changes to the existing or “out of the box” workflow functionality. |
| CU—Customization | Requirement will be met by changing existing software or through the use of software tools such as application report writer, query, etc. Note: In the Comments column next to this response, you must indicate the following: Description of customization Estimated level of complexity (High, Medium, Low) |
If there is an additional cost it must be included in the cost proposal.
| F—Future | Requirement will be met by software that is currently under development, in Beta test, or not yet released. Note: In the Comments column next to this response, indicate the date when requirement will be available for implementation. If possible, also indicate any additional costs. |
| 3—Supplied by 3rd Party | The requirement will be met by a third-party software for which the solution provider does not have an established practice area, and the third party software is included in this Proposal for implementation. Note: In the Comments column, indicate the name of the proposed 3rd party software and indicate the interface/integration services being proposed. |
| Ocean Center Wireless Upgrades | ||
| Comprehensive Design and Installation | One Response Per Requirement | Comments |
| Y/N | CO | CU | F | 3 | |
| Contractor shall provide a full turnkey solution, including system design, installation, testing, labeling and documenting all components, and integration with existing or new network infrastructure. | |||||
| Contractor shall replace the core fiber infrastructure to ensure optimal connectivity and future scalability per Exhibit E - COV Div 27 Technology System Design and Installation Guidelines. | |||||
| Contractor shall install all necessary low-voltage cabling to connect WAPs and other network components to IDF/MDF locations per Exhibit E - COV Div 27 Technology System Design and Installation Guidelines. | |||||
| The solution shall provide the capability for all users maintaining uninterrupted connections within each specified room/display area of the Ocean Center with user densities as specified in the Scope of Work. The solution shall be able to support 34,907 devices (23,271 total users x 1.5) across all areas, composed of any combination of but not limited to smart phones, tablets, or laptops. | |||||
| The solution shall provide WiFi service in the rooms/locations described in the Scope of Work. | |||||
| The solution shall include redundant Wireless LAN Controllers (WLCs) or modern equivalent | |||||
| The solution shall provide a management dashboard for overall system health monitoring, reporting usage by SSID, WAP, connected device, and bandwidth utilization. | |||||
| The solution shall provide multiple onboarding options, such as: |
- QR codes prominently displayed throughout the building
- Digital advertisements on reader boards and WiFi signage.
The solution shall provide the ability to Distribute pre-arrival instructions with:
- Event-specific usage information
- QR codes or links directing users to a tailored landing page.
The solution shall provide the abiliity to implement a user acknowledgment process for:
- Terms of service
- Data collection disclosures.
The solution shall offer features to support:
- Secure guest access
- Data collection for attendee engagement analysis.
| The solution shall ensure ease of use to address common user complaints. |
| The solution shall offer a one-stop platform for all needs such as: |
- Internet upgrades
- Event-specific extensions.
| The system shall provide legal disclaimers to limit liability and state that the Ocean Center is not responsible for device issues while on the network. | ||
| Ocean Center Delivery Date and Work Schedule | One Response Per Requirement | Comments |
| Y/N | CO | CU | F | 3 | ||
| The entire system shall be installed and operational no later than 6 months after Purchase Order issuance. | ||||||
| The work hours for installation activity shall be coordinated with Ocean Center staff such that no existing show/event will be impacted. Besides normal business hours, the Contractor shall be prepared to work the necessary hours (nights and weekends) in order to meet the Requirements and Delivery Date. | ||||||
| Ocean Center Performance Requirements | One Response Per Requirement | Comments |
| Y/N | CO | CU | F | 3 | |
| The solution shall be able to support 34,907 devices (23,271 total users x 1.5) across all areas, composed of any combination of but not limited to smart phones, tablets, or laptops per the user density maximums specified in the Scope of Work. | |||||
| The solution shall support a minimum of 1.5 devices per user across all designated spaces | |||||
| The solution shall provide uninterrupted roaming and coverage in the rooms described in section the Scope of Work. | |||||
| The solution shall ensure a signal strength of -65 dBm or better in all coverage areas. | |||||
| The solution shall comply with the latest Wi-Fi 6 (802.11ax) or newer standards | |||||
| The solution shall utilize hospitality-grade solutions (e.g., ElevenSoftware/11OS or equivalent) to: |
- Streamline user onboarding
- Facilitate landing page creation and customizations
- Manage WiFi monetization and data analytics.
Ocean Center Reuse and Disposal of Existing Equipment One Response Per Requirement Comments
| Y/N | CO | CU | F | 3 | ||
| The Contractor shall evaluate, develop specifications, provide and install the network hardware to support the solution. Particular consideration should be given to reusing newer switches, provided they meet the performance and compatibility requirements of the proposed solution. | ||||||
| The Contractor shall evaluate existing switches and other infrastructure components for compatibility with the proposed wireless and fiber system. | ||||||
| The Contractor shall prioritize cost-effective integration of functional, non-obsolete equipment to minimize waste and expenses. | ||||||
| The Contractor shall replace equipment that cannot support the new system's technology requirements or performance standards. | ||||||
| The Contractor shall provide justification for any replacement of existing devices deemed reusable during the assessment. | ||||||
| All Access Points (APs) and switches identified as obsolete or incompatible shall be removed by the Contractor. | ||||||
| The Contractor shall deliver all replaced equipment to the designated location at 203 West Rich Ave, Deland, FL 32720. | ||||||
| Ocean Center Training | One Response Per Requirement | Comments |
| Y/N | CO | CU | F | 3 | ||
| The Contractor shall provide hands on training and documentation for report generation, system administration, system operations, and dashboard usage for at least three (3) members of County staff. | ||||||
| Ocean CenterMonetization and Upselling | One Response Per Requirement | Comments |
| Y/N | CO | CU | F | 3 | |
| The solution should support revenue generation through: | |||||
| Tiered Pricing Models (Examples): |
-Standard WiFi: $5 for up to 4 hours.
-Enhanced WiFi: $10 for up to 4 hours.
-Premium WiFi: $20 for up to 4 hours.
-Access to all tiers shall be valid building-wide.
| Custom Landing Pages: |
| Enable/Disable as needed for events |
| Tailor landing pages to specific groups or events, including vendor sponsorship opportunities. |
| Hospitality Integrations: |
| Centralize all offerings, including WiFi upgrades and other services, on the landing page. |
| Advertising Opportunities: |
| Sell ad impressions for local restaurants, shops, and entertainment. |
| Capture user information (e.g., email addresses) for future marketing campaigns. |
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