Exhibit_A_-_Statement_of_Work_ESRI_Software_Maintenance.pdf

RFQ # 23-224

Exhibit A

Page 1 of 2 Statement of Work ESRI Enterprise Software Maintenance Renewal

A. STATEMENT OF WORK

1. This Statement of Work ("SOW") identifies the Contractor's responsibility to be provided by "Contractor", to the Department of Water Resources (“DWR”). The SOW is part of an Enterprise Software Maintenance Agreement (“ESMA”) between Contractor and Department of Water Resources (DWR).

2. Eligible Agencies: This SOW is limited to DWR and Eligible Agencies found listed in Exhibit

A, Attachment 4. DWR represents that it is authorized to bind Eligible Agencies to the terms and conditions of this SOW.

B. POINT OF CONTACTS

Department of Water Resources Name:

Telephone:

Email:

Contractor Name Point of Contact:

Telephone:

Email:

C. SCOPE

The ESMA provides maintenance renewal support of software products, authorization for DWR to deploy quantities of software products, and user conference registrations for Environmental Systems Research Institute (ESRI) software maintenance as identified in Exhibit A, Attachment 1.

D. CONTRACTOR'S SOW RESPONSIBILITY

1. Contractor's standard warranty shall apply.

2. If DWR or Eligible Agency has previously acquired the same software as identified above in

Section C unlimited quantities, and it is current on maintenance, such software (rolled in software) will be maintained under this ESMA.

3. ESMA shall be comprised of technical support and updates for the term of the ESMA.

Deployed software and rolled-in software shall receive such Enterprise Software Maintenance.

4. During the term of this ESMA, Contractor agrees to authorize deployment of quantities of licenses of software as identified in Exhibit A, Attachment 1 at no additional cost to DWR.

5. Contractor will automatically deliver updates as they become available.

6. If Department wishes to acquire standard maintenance or additional software licenses after the term of the ESMA expires, it may do so on an individual basis.

7. Upon reaching the end of the term of the ESMA and full payment, all software licenses of the type identified above in Section C that Department has deployed internally will vest to perpetual type licenses, excluding Term (subscription) Licenses.

E. STATE'S RESPONSIBILITY

Exhibit A

Page 2 of 2 Statement of Work ESRI Enterprise Software Maintenance Renewal

1. DWR will establish a Tier 1 support center to field calls from internal users of the software named above. Upon award of the contract DWR will designate up to ten (10) individuals who may directly contact Contractor for ESRI Tier 2 technical support (see Exhibit A, Attachment 3).

2. DWR will provide a report to the Contractor of its current usage and deployments of software.

F. PERIOD OF PERFORMANCE

The term of the ESMA will be July 1, 2024 through June 30, 2025.

G. ADDITIONAL TERMS

1. All DWR employees listed in Exhibit A, Attachment 3, Eligible Agencies listed in Exhibit A, Attachment 4, and in-house contractors will be eligible to use the products and services.

Access to and use of any Enterprise Software is restricted to use by consultants and contractors for the sole benefit of Licensee.

2. Software products and services included in this proposal may only be deployed and used at California Natural Resources Agency (CNRA) and DWR locations in the United States.

3. ESRI technology that may be embedded in any third-party products DWR acquire is not included under this agreement.

4. DWR will establish a single point of contact for orders and deliveries and will be responsible for redistribution to eligible users.

5. Any software products identified in this proposal that DWR has previously deployed and are current at the start of the agreement will be regarded as current on maintenance throughout the term of the agreement and referred to as rolled-in.

6. ESRI products not included in this agreement may be purchased at pricing that DWR is normally eligible to receive for software and maintenance.

7. DWR will be invoiced upon the effective date and at the start of each payment term thereafter. Payments are due within 45 days of invoice date.

8. DWR will provide Tier 1 technical support and will designate individuals who may directly contact Contractor for Tier 2 technical support.

9. DWR will provide an annual report of installed ESRI products to Contractor.

10. DWR agrees to abide by all United States export restrictions.

11. ESRI products that are eligible for use in this agreement will be automatically available for downloading.

Exhibit A, Attachment 1

PRODUCTS AND DEPLOYMENT SCHEDULE

DWR may Deploy the Enterprise Advanced (EA) Products up to the total quantity of licenses indicated below to Licensees during the term of this EA.

Table A-1 EA Products—Uncapped Quantities

Product Total Qty. to Be

Deployed ArcGIS Desktop: Advanced, Standard, Basic (Single and Concurrent Use)* Uncapped ArcGIS Desktop Extensions: ArcGIS 3D Analyst, ArcGIS Data Reviewer, ArcGIS Geostatistical Analyst, ArcGIS Network Analyst, ArcGIS Publisher, ArcGIS Schematics, ArcGIS Spatial Analyst, ArcGIS Tracking Analyst, and ArcGIS Workflow Manager (Single and Concurrent Use)

Uncapped

ArcGIS Enterprise: Enterprise (Advanced and Standard)* Uncapped ArcGIS Enterprise Extensions: ArcGIS 3D Analyst, ArcGIS Geostatistical Analyst, ArcGIS Network Analyst, ArcGIS Schematics, ArcGIS Spatial Analyst, and ArcGIS Workflow Manager

Uncapped

ArcGIS GIS Server: Advanced, Standard, Basic Uncapped ArcGIS Enterprise Additional Capability Servers: ArcGIS Image Server, ArcGIS GeoEvent Server

Uncapped

ArcGIS Monitor Uncapped Mapping and Charting Solutions: Esri Production Mapping for Desktop, ArcGIS Bathymetry for Desktop

Uncapped

*DWR shall receive a fixed number of ArcGIS Enterprise Creator User Types named users as entitlements associated with Desktop and Enterprise licenses, per the existing ESRI entitlement policies.

Table A-2 EA Products—Capped Quantities

Item Rolled-In Qty.

(if applicable)

Qty. to Be Deployed Total

ArcGIS Image Analyst Desktop Extension:

Concurrent Use Licenses

6 0 6

ArcGIS Data Interoperability Desktop Extension: Concurrent Use License

1 0 1

ArcGIS Data Interoperability Enterprise Extension

1 0 1

Notebook Server Advanced 1 0 1 Drone2Map for ArcGIS Online: Term Licenses 0 5 5 ArcGIS Developer Subscription Professional:

annual subscriptions

0 5 5

Exhibit A, Attachment 1

PRODUCTS AND DEPLOYMENT SCHEDULE

Continued - Table A-2

Enterprise Advanced (EA) Products—Capped Quantities

Product Number of

Subscriptions Named Users per

Subscription Annual Credits per Subscription Hub Premium 1 100 Community

Users 1,000 additional community users

N/A

ArcGIS Enterprise Term User Types N/A Uncapped Viewers 80 Creators

N/A

ArcGIS Online User Types: Organizational subscriptions

2 200 Viewers N/A 50 Field Workers 250 annual credits per user 30 Insights Analyst 1,000 annual credits per user 480 Creators 500 annual credits per user)

The cost of this EA is based on an estimated number of 165 ArcGIS Online Viewers, 400 ArcGIS Online Creators, and 65 ArcGIS Enterprise Creators. DWR may deploy more in direct support of the organization, but any increase over the estimated Users will be used to re-value the EA at renewal.

Table A-3 Subscriptions

Table A-4 Additional EA Components

Number of Esri User Conference Registrations per Year 30 Number of Tier 1 Help Desk Callers That May Contact Esri for Tier 2 Support 10 Number of Sets of Backup Media, if Requested 2

Product Number of Subscriptions

ArcGIS Online User Types: 2 organizational subscriptions, including a total of 20 Viewers, 270 Creators (500 annual credits per user), 10 Editors (250 annual credits per user) and 35 Field Workers (250 annual credits per user)

ArcGIS Developer Subscription: 1 Professional Annual Subscription 1 ArcGIS Hub: 1 Annual Subscription with 1000 Community Identity 1

Exhibit A, Attachment 2

DWR ANNUAL DEPLOYMENT REPORT

SAMPLE REPORT—This report will be provided to Contractor annually as an Excel spreadsheet or in a comparable format.

Esri Annual EA License Deployment Report Customer Name Customer Number Date Prepared by PRODUCT Count PRODUCT Count Desktop—Concurrent Use (CU) ArcGIS for Server

Desktop—Single Use (SU) ArcGIS for Server Extensions

Desktop Extensions Other

Exhibit A, Attachment 3

TIER 1 HELP DESK AUTHORIZED INDIVIDUALS

Below are named Tier 1 Help Desk individuals authorized to seek ESRI Tier 2 Support.

Substitutes/Changes to Tier 1 Help Desk authorized individuals may be made by written notice to ESRI.

**List of names will be provided once the contract is awarded**

Exhibit A, Attachment 4

ELIGIBLE AGENCIES

The following State of California boards, commissions, and conservancies:

Board of Forestry and Fire Protection, Central Valley Flood Protection Board, Colorado River Board of California, Delta Protection Commission, Mining and Geology Board, Wildlife Conservation Board, California Boating and Waterways Commission, California Coastal Commission, California Water Commission, Fish and Game Commission, Native American Heritage Commission, Parks and Recreation Commission, State Historical Resources Commission, State Off-Highway Motor Vehicle Recreation Commission, Baldwin Hills Conservancy, Coachella Valley Mountains Conservancy, Sacramento-San Joaquin Delta Conservancy, San Gabriel and Lower Los Angeles Rivers and Mountain Conservancy, San Joaquin River Conservancy, Santa Monica Mountains Conservancy, State Coastal Conservancy, San Francisco Bay Conservation and Development Commission, California Natural Resources Agency, and California Tahoe Conservancy.

Ref# DTS 23-224 Exhibit B

EXHIBIT B

Budget Detail and Payment Provisions

ESRI Enterprise Software Maintenance Agreement

I. INVOICING AND PAYMENT:

Contractor shall submit three (3) copies of the invoice to the State only after receiving written notice of satisfactory completion or acceptance of work by the DWR Contract Manager. The State will not accept an invoice for which work has not been approved and will return the invoice as a disputed invoice to the Contractor.

Invoices shall be submitted annually, bearing the Agreement number. Small Business Contractors must identify their certified small business status on the invoice.

Submit three (3) copies of each invoice to the following address in order to expedite approval and payment:

Department of Water Resources Accounting Office Contracts Payable Unit P.O. Box 942836 Sacramento, California 94236-0001

Undisputed invoices shall be approved for payment within 45 days of the date received by DWR Accounting Office.

II. BUDGET CONTINGENCY CLAUSE:

It is mutually agreed that if the Budget Act of the current year and/or any subsequent years covered under this Agreement does not appropriate sufficient funds for the program, this Agreement shall be of no further force and effect. In this event, the State shall have no liability to pay any funds whatsoever to Contractor or to furnish any other considerations under this Agreement and Contractor shall not be obligated to perform any provisions of this Agreement.

If funding for any fiscal year is reduced or deleted by the Budget Act for purposes of this program, the State shall have the option to either: cancel this Agreement with no liability occurring to the State, or offer an Agreement Amendment to Contractor to reflect the reduced amount.

III. PROMPT PAYMENT CLAUSE:

Payment will be made in accordance with and within the time specified in Government Code, Chapter 4.5 (commencing with Section 927).