Exhibit A - SOW.pdf

© Franklin Covey Co. | www.franklincovey.com

Leadership Practice

COURSE TITLE COURSE OBJECTIVES COMPETENCY

3rd Alternative: Conflict Resolution

Discover how to defuse conflict and strengthen relationships— even when threatened by deep differences. Featuring content from Stephen R. Covey’s book The 3rd Alternative, this course will help participants discover four paradigms that lead to win-win results in any conflict situation.

Problem Solving

3rd Alternative: Decision Making

Apply four steps for making robust decisions. Based on Stephen R. Covey’s book The 3rd Alternative, participants will learn how to capitalize on divergent thinking to reduce uncertainty, and use empathy as the unexpected key to decision making.

Problem Solving

3rd Alternative: Innovation

Based on The 3rd Alternative by Stephen R. Covey, participants will learn how to practice rapid prototyping and countertyping to leverage the rich thinking of teams. Plus, learn to apply the revolutionary discipline and creative power of 3rd Alternative teams, which will help generate exciting and unexpected solutions.

Vision and Purpose

3rd Alternative: Problem Solving

Discover how synergy is key to problem solving. Based on The 3rd Alternative by Stephen R. Covey, participants will learn a revolutionary method for solving their toughest problems by seeking the unexpected, unanticipated solutions they never thought of before—far better solutions than they ever dreamed of.

Problem Solving

Course Summaries

FranklinCovey Excelerators are self-paced courses for employees and leaders looking to increase business and leadership skills but who can’t be away from the office. Excelerators offer content-based instruction through videos, animation, interactive quizzes and assessments, and PDF toolkits as well as other resources and tools.

Excelerators are approximately 60 minutes in length and can be used as part of a blended-training process or as stand-alone training. Receive one Continuing Education Credit per course.

COURSE TITLE COURSE OBJECTIVES COMPETENCY

The 7 Habits of Highly Effective People - Jump Start: Habits 1–3

Learn to take initiative, manage change, and define personal mission, vision, and values. Participants will learn effective time-management skills, including effective planning and prioritization skills, balancing key priorities, and using planning tools effectively.

Personal Productivity

The 7 Habits of Highly Effective People - Jump Start: Habits 4–7

Build high-trust, productive relationships and effective teams by applying effective interpersonal-communication techniques. Participants will learn to collaborate and problem-solve, as well as to Sharpen the Saw, achieve life balance, and learn continuously.

Personal Productivity

Building Process Excellence Discover the knowledge and tools for turning good processes into great processes. Participants will learn how great systems operate and how they enable systematic, predictable results.

Strategic Leadership

Clarifying Your Team’s Purpose and Strategy: Aligning Employees to Achieve Success

Clarity at every level is critical to an organization’s success.

In this training, participants will gain a clear understanding of their purpose and how their job fits into their organization’s strategy and mission. They will learn how to create a crystal-clear strategy for achieving team goals as they relate to the organization’s mission and financial success.

Vision and Purpose

Resolving Generational Conflict:

Understanding and Navigating Generational Differences at Work

Effectively manage employees from different generations.

Participants will learn why and how each generation responds differently in the workplace and how to work through the most common generational friction points.

Problem Solving

The 4 Imperatives of Great Leaders:

Leading in the Knowledge Worker Age

Organizations that want to retain their best must have leaders who understand the radically new paradigm from which the knowledge worker operates. This training teaches that foundation for leaders to think, act, and lead from this new paradigm. Participants will learn powerful concepts and leave with tools and skills to help them lead, support, and inspire a talented, valuable workforce.

Strategic Leadership

The Diversity Advantage: Leveraging Differences at Work for Great Results

Create a workplace that views each employee as unique and able to make an irreplaceable contribution. Participants will learn how to increase understanding and gain deeper trust, communicate more productively, achieve higher levels of collaboration, and increase creativity and innovation.

Team Building

Unleashing Your Team’s Talent: Three Conversations Essential for Growing Your Team

To unleash this new generation’s talent and get results, leaders must have a new mindset, skillset, and toolset. Participants will gain consistent achievement of goals through proven processes, as well as the ability to engage in meaningful conversations that enable team members to contribute their talent to the organization’s needs.

Talent Development

Leadership Practice (cont.)

Productivity Practice

COURSE TITLE COURSE OBJECTIVES COMPETENCY

Act on the Important: Choice 1 of The 5 Choices to Extraordinary Productivity

In today’s world, people are drowning in email, overwhelmed with demands, and trying to do more with less. Participants will learn to filter the vitally important priorities from distractions so they can focus on making a real contribution.

Personal Productivity

Go for Extraordinary: Choice 2 of The 5 Choices to Extraordinary Productivity

Everyone wants to make a difference, but competing priorities often prevent them from achieving extraordinary results. Participants will learn to redefine their roles in terms of extraordinary results to achieve high-priority goals.

Personal Productivity

Schedule the Big Rocks: Choice 3 of The 5 Choices to Extraordinary Productivity

The crushing increase in workday pressures can make people feel helpless and out of control. Participants will discover how to regain control of their work and live through a cadence of planning and execution that produces extraordinary outcomes—both personally and professionally.

Personal Productivity

Rule Your Technology: Choice 4 of The 5 Choices to Extraordinary Productivity

An electronic avalanche of email, texts, and social-media alerts seriously threaten productivity as never before.

Participants will learn to leverage their technology and fend off distractions by optimizing platforms like Microsoft® Outlook® to boost productivity.

Personal Productivity

Fuel Your Fire: Choice 5 of The 5 Choices to Extraordinary Productivity

Today’s exhausting high-pressure work environment burns people out at an alarming rate. Applying the 5 Energy Drivers™, participants will benefit from the latest in brain science to consistently recharge their mental and physical energy.

Personal Productivity

Time Management Fundamentals:

Powered by The 5 Choices to Extraordinary Productivity

Participants will learn the skills necessary to consciously discern the important from the less and not important, and the planning systems that will keep them focused and feeling accomplished at the end of every day.

Personal Productivity

Time Management for Outlook: Powered by The 5 Choices to Extraordinary Productivity

An electronic avalanche of email, and the dings, pings, and blue preview screens that hijack our attention are threatening our productivity like never before. Participants will learn to leverage technology and fend off distractions by optimizing Microsoft® Outlook® to boost their productivity.

Personal Productivity

Business Writing Skills: Getting Your Point Across With Power and Influence

Set writing standards that help increase productivity, resolve issues, avoid errors, and heighten credibility. Participants will learn how to write faster and with more clarity, plus gain skills for revising and fine-tuning every kind of document.

Communication

Introduction to Project Management Essentials

Don’t go overbudget or past deadlines again. Participants will learn to use proven methods for keeping projects on schedule and on budget, increase buy-in to avoid unnecessary delays and rework, recognize and avoid potential “hot spots,” and use tools for increasing collaboration, communication, and accountability.

Personal Productivity

Help your team members achieve greater results with FranklinCovey Excelerators.

For more information about FranklinCovey Excelerators, contact your FranklinCovey client partner or call 1-888-705-1776 to be put in touch with someone in your local area who can answer any questions.

Speed of Trust Practice

VIDEO TITLE COURSE OBJECTIVES COMPETENCY

Self Trust: Increasing Your Credibility and Influence at Work

Improve personal effectiveness and productivity by increasing trust. In Self Trust: Increasing Your Credibility and Influence at Work, participants will learn to avoid the costs of low trust, build confidence in themselves, restore trust with others, and act with integrity.

Trust and Integrity

Relationship Trust: Building Strong Teams and Relationships at Work

Build trust within a team and improve results. In Relationship Trust: Building Strong Teams and Relationships at Work, participants will learn to resolve conflicts, empower others, improve business relationships, and achieve business results through increased trust.

Trust and Integrity

Organizational Trust: Building a High- Trust Organization

Enable your team to succeed. Participants will learn how to leverage trust within their work teams and organizations, as well as how to align internal systems and processes.

Trust and Integrity

Smart Trust

Discover the five trust actions that will help individuals minimize risk while maximizing possibilities. This course, based on the book Smart Trust by Stephen M. R. Covey and Greg Link, will give participants the tools needed to extend Smart Trust, which will help them enjoy greater prosperity, energy, and joy—both personally and professionally.

Trust and Integrity

THE ULTIMATE COMPETITIVE ADVANTAGE

Course Summaries:

Leader–Led and On Demand

TM

Business Acumen Video Title COURSE Summary Use When Team Members Need to:

Dashboard: The Power of Keeping Score

The 4 Disciplines

It’s hard to tell if you’re winning the game without a good scoreboard. This video shows how one company uses numbers to get everyone involved in their success.

• Set clear objectives and measures.

• Be accountable for key measures.

The Dabbawalas: Make Your Systems Succeed Leadership

Learn about the unique and almost flawless core work process of the legendary “lunchbox men” of Mumbai.

• Create effective team processes and systems.

• Continuously improve key processes.

Your Money-Making Model: Understand How You Affect the Bottom Line

Leadership

Every organization, for-profit or nonprofit, lives or dies on its finances. World-famous business consultant Ram Charan explains how to have a positive impact on your organization’s bottom line.

• �Understand the financial impact of the team on the organization as a whole.

• �Take action to improve cash flow or other financial goals of the organization.

Communication Video Title COURSE Summary Use When Team Members Need to:

Blind Spots: How to Give and Receive Effective Feedback

7 Habits Managers

Good feedback is essential but risky. How to help people without offending them? This engaging story demonstrates how to give effective feedback in the workplace.

• Give effective feedback to each other.

• Communicate candidly and respectfully.

Empathic Listening:

Steps to True Understanding

7 Habits Signature

To empathize is to understand another without judging, agreeing, or disagreeing. Dr. Stephen R. Covey shows how Empathic Listening is the shortest route to understanding.

• Listen empathically for understanding.

• Respect the viewpoints of others.

Q2 Culture Culture:

Using the Language of Importance to Create a Q2 Culture

The 5 Choices

How to create a culture of Q2 by using the language of importance.

• Prioritize tasks and projects based on what is most important.

• Create a common language for team and organizational prioritization.

Win-Win Thinking:

Create Mutually Beneficial Relationships

7 Habits Signature

Dr. Stephen R. Covey explains how to make all of your relationships successful—whether personal or professional—through “win-win thinking.”

• �Create a win-win culture where everyone feels he or she is benefiting.

• �Communicate in a win-win fashion with each other and all stakeholders.

Conflict Management Video Title course Summary Use When Team Members Need to:

Malice in Dallas: Resolve a Conflict, Build a Relationship

Speed of Trust

The hilarious story of how Southwest Airlines resolved a conflict with a much smaller company and built a lasting relationship at the same time.

• �See conflicts as opportunities for building relationships.

• �Defuse conflicts with diplomacy and respect.

Street Hawkers: Turn Your Adversaries Into Allies

4 Roles of Leadership

When a major retailer threatened to dislodge a group of street vendors, they turned the conflict to everyone’s benefit and became allies. Here’s how they did it.

• �See conflict as an opportunity for building relationships.

• �Come up with innovative solutions to problems.

Walls: Negotiating Breakthrough Solutions

7 Habits Signature

Dr. Stephen R. Covey recounts how one business leader broke the barriers in a tough negotiation by truly listening to understand.

• �Avoid compromise in a conflict situation;

make sure everyone can win.

• �Listen empathically to thoroughly understand the views of the other party in a conflict.

Win-Lose Conditioning:

Turn Conflict Into Collaboration

7 Habits Signature

In this entertaining video, Dr. Stephen R. Covey demonstrates with an arm-wrestle how to shed the ineffective “win-lose” paradigm and adopt an effective “win-win” paradigm.

• Eliminate sources of unhealthy competition.

• �Collaborate for the good of the team without worrying who gets the credit.

Customer FocusCustomer Focus

Video Title course Summary Use When Team Members Need to:

Market Trust: Build Your Brand and Reputation

Speed of Trust

Nothing is worth more than your reputation.

This video shows how a highly trusted company lost and then restored the power of its brand in the marketplace.

• Build a trusted brand.

• �Develop/reinforce a reputation for getting results.

The Job to Be Done:

Know What Your Customers Really Want

Leadership

Is there a difference between the job you do and the job your customers wish you would do? Harvard Business School Professor Clayton Christensen explains how to delight your customers.

• �Meet the requirements and expectations of customers.

• �Build relationships with customers—both internal and external.

The Ultimate Question:

Earn the Loyalty of Your Customers

Leadership

Are your customers loyal to you, or would they just as soon go somewhere else? Author Fred Reichheld explains how to earn the loyalty of your customers.

• Make customers into promoters.

• Eliminate sources of customer discontent.

The World’s Most Trusted Company: How to Partner With Your Customers

Speed of Trust

When some customers hacked into the company’s computers, the leaders of toymaker LEGO were intrigued: Why would they do this?

The answer shows why LEGO is the “world’s most trusted company.”

• Learn from customer feedback.

• �Connect with customers to generate new ideas for growth.

Execution Video Title course Summary Use When Team Members Need to:

Goal: Overcoming the Execution Gap

The 4 Disciplines

It’s one thing to have a great strategy, but it’s another to execute it. Dr. Stephen R. Covey explains why many teams have trouble executing—and how to close the “execution gap.”

• Execute strategy with excellence.

• Spend time on what is important.

Land One at a Time:

Staying Focused on Key Priorities

The 4 Disciplines

A successful team focuses totally on a few key goals. Using the example of air-traffic controllers, FranklinCovey consultant Jim Stuart explains how to achieve that clear focus.

• Set a few key priorities.

• �Focus on the “critical few” instead of the

“trivial many.”

Lead Measures:

Understanding the Drivers of Your Success

The 4 Disciplines

It’s one thing to have a goal; it’s another to know how to achieve the goal. FranklinCovey consultant Chris McChesney explains how to identify the key actions to take to accomplish team goals.

• Execute with excellence.

• Focus on actions most likely to produce results.

Store 334: Steps to Effective Team Execution

The 4 Disciplines

The worst store in a grocery chain becomes the best by adopting a new execution discipline.

FranklinCovey consultant Chris McChesney narrates this true story.

• Execute with excellence.

• �Hold one another accountable for success.

Whirlwind: Achieve Your Goals Amid the Day-to- Day Demands

The 4 Disciplines

You can set a lofty goal, but too often it disappears in the day-to-day “whirlwind” of lesser priorities. FranklinCovey consultant Chris McChesney explains how to conquer the whirlwind.

• �Eliminate distractions and barriers to achieving their most important goals.

• �Be clear on the team’s true priorities.

WIG Session: Creating an Accountability System

The 4 Disciplines

Three different companies show how to execute WIGs—“Wildly Important Goals”—through regular accountability meetings called “WIG Sessions.”

• Take responsibility for progress on team goals.

• �Account for commitments to advance the team’s goals.

Wildly Important Goals:

Breakthrough Results | The 4 Disciplines of Execution

The 5 Choices

A powerful process for achieving the most important goals in your life.

• Achieve big, formal goals, whether at work or in their personal lives.

• �Formulate and track important goals.

Your Best Moment: Turn Strategy Into Action

The 4 Disciplines

Even the best strategy can fail if there is no execution discipline. Jim Huling, CEO of a major technology company, explains why so many good strategies break down.

• Understand the strategy of the organization.

• Translate strategic goals into action.

Innovation/Creativity Video Title course Summary Use When Team Members Need to:

IDEO: Building an Innovative Culture

7 Habits Managers

People from all over the world come to IDEO, a California-based “idea factory,” for innovative solutions to problems. Learn IDEO’s process for creatively confronting your team’s challenges.

• �Come up with innovative solutions to problems.

• �Develop a creative approach to work.

One Light: What Positive Difference Can Your Team Make?

Speed of Trust

Harish Hande, an Indian entrepreneur, runs a profitable business that is helping to transform the environment for millions of people.

• Make a meaningful societal contribution.

• Come up with innovative solutions to problems.

The Nature of Synergy:

Achieving Creative Breakthroughs

7 Habits Signature

Synergy means that 1 + 1 = 3 or 100 or even 1,000. Dr. Stephen R. Covey explains how to create synergy in your teamwork.

• Create a climate of innovation and creativity.

• Leverage diverse points of view.

Managing Change Video Title course Summary Use When Team Members Need to:

Carry Your Own Weather: Taking Charge of Your Life

7 Habits Signature

Too often we blame other people or our circumstances for our problems. Dr. Stephen R.

Covey shows how to respond effectively when our life feels out of control.

• Respond proactively to difficult situations.

• Take responsibility for results.

Stone: Becoming a Force for Positive Change

7 Habits Signature

A career-ending injury doesn’t keep a promising athlete from making a great contribution to his community and becoming a force for positive change.

• See opportunity in adversity.

• Make a meaningful contribution.

Trim Tab: How to Initiate Change

Leadership

Dr. Stephen R. Covey tells the story of a principal who transformed her failing school and the surrounding community by making a few simple changes.

• Change a dysfunctional system or environment.

• �Develop the leadership skills of initiative and a bias for action.

Whitewater: Navigate Successfully Through Turbulent Times

4 Roles of Leadership

Today’s environment is a lot like running the rapids of a swift river. Dr. Stephen R. Covey explains how to deal with the turmoil of change by anchoring yourself in unchanging principles.

• �Deal successfully with a changing and uncertain environment.

• �Identify the unchanging core principles of their success.

Performance Management Video Title course Summary Use When Team Members Need to:

Green and Clean: Holding Each Other Accountable for Results

7 Habits Signature

Dr. Stephen R. Covey shows how to help every team member feel accountable for results—and how to grow team members’ capacities in the process.

• Demonstrate accountability for results.

• Grow and develop individual skills and talents.

Max & Max: The Art of Demotivation

4 Roles of Leadership

A humorous look at what happens when people—and dogs—are conditioned to give less than their best by leaders who limit them.

• Leverage the potential of each one.

• �Create a climate where everyone wants to do his or her best.

Win-Win Agreements:

Steps to Effective Performance Management

4 Roles of Leadership

“Win-Win Agreements” that benefit both workers and the organization can transform your performance management. FranklinCovey consultant Fatima Doman teaches the steps to an effective win-win.

• Develop shared expectations for performance.

• �Manage their own performance without intervention.

Personal Productivity Video Title course Summary Use When Team Members Need to:

Big Rocks: Schedule the Big Rocks, Don’t Sort Gravel

The 5 Choices

A humorous look at people trying to “fit everything in” on the streets of London.

• Prioritize first by what is important and then plan the rest.

• Balance personal- and work-life priorities.

Big Rocks: The Key to Getting the Most Important Things Done

7 Habits Signature

Balancing the demands of work, family, service, and spirituality can be daunting. Dr. Stephen R. Covey shows how to ensure that your top priorities get your best time and effort.

• Spend time on what is important.

• �Effectively balance demands of personal and work life.

Brain Attack!:

Understanding the Attack on Your Brain

The 5 Choices

Brain experts describe why we are easily distracted and how the brain can “re-wire” to allow us to stay focused on important things

• Understand how the pressures of today’s world create unprecedented distraction and we can re-wire our brain to be more proactive and focused.

Brain-Care Basics:

Change Your Brain | Change Your Life

The 5 Choices

Dr. Daniel Amen, an expert on brain health, discusses key principles of brain health.

• Recharge the brain for greater mental energy and maximum productivity.

Buried Alive: Prevent the Gravel From Burying You Alive

The 5 Choices

A humorous look at people battling the “gravel” in their work and lives.

• Examine the mountain of countless emails, meeting requests, texts, and other demands.

Circle of Influence:

Focusing Your Energy Where It Counts

7 Habits Signature

In tough times, we might feel helpless to direct our destiny. Dr. Stephen R. Covey explains how to make your worries shrink and your “Circle of Influence” grow.

• Take initiative to improve the situation.

• Expand the influence of the team.

Circles: Understanding the “Stress Cycle”

Focus

If you’re always short of time and feel you’re going around in circles, you’re caught in a “stress cycle.” The story of Mark helps us understand the roots of debilitating stress.

• Handle stress productively.

• Improve operations.

Connect: The Human Moment | Truly Connecting With Others

The 5 Choices

Dr. Edward Hallowell, an expert on attention deficit disorder and mental overload, discusses the importance of human connections.

• Understand how regular and frequent connecting with others energizes and builds physical and mental resilience.

Daily Q2 Planning:

Follow Through and Connect Daily

The 5 Choices

An overview of the three steps of Daily Q2 Planning.

• Make daily reconciliation of the day’s activities and accurate planning for tomorrow.

Eat: Eating Healthy | Food for Your Mind

The 5 Choices

Dr. Daniel Amen, an expert on brain health, discusses how to use food to create energy.

• Understand how nutrition feeds mental energy.

Energy Crisis: Sources of Energy | Energy Drivers

The 5 Choices

The impact of neglecting your physical and mental energy and an overview of the 5 Energy Drivers.

• Understand how they can renew their mental energy on a consistent basis.

Move: The Power of Movement | It Is Essential to Be Active

The 5 Choices

Dr. John Ratey, an expert on exercise and the brain, talks about the importance of exercise and movement throughout the day.

• Understand that both working out and moving throughout the day are key to physical and mental energy

Office Nirvana: Get Organized | Manage Your SPACE

The 5 Choices

Organizing expert Julie Morgenstern shows how to create the perfect workspace.

• Set up their workplace for maximum productivity.

Q2 Planning: Quadrant 2 | Planning for the Extraordinary

The 5 Choices

How investing 30 minutes a week and 10 minutes a day can transform the time you spend everywhere else.

• Create a system to organize and execute on the things that are worthy of their highest and best effort in the midst of today’s distractions.

Relax: Destress | How to Manage Stress

The 5 Choices

Dr. Daniel Amen, an expert on brain health, discusses practical ways to manage stress.

• Understand the importance of relaxing and the health and mental benefits of doing so.

Personal Productivity (continued) Video Title course Summary Use When Team Members Need to:

Sharpen the Saw:

Continuously Improving Your Life and Work

7 Habits Signature

Just as a saw becomes dull from use until it’s sharpened, so our mind and body need continuous renewal. Learn how to keep yourself sharp.

• �Balance work and life priorities more productively.

• Improve individual and team capabilities.

Sleep: Sleep Well | Why You Need Your Rest

The 5 Choices

Dr. Liz Joy, an expert on health and preventative medicine, discusses the importance of sleep and how to improve the quantity and quality of your sleep.

• Understand the importance of quality sleep to cognitive ability.

Survival/Revival: Avoid Burnout by Investing in Yourself

7 Habits Signature

This inspiring video illustrates the consequences of “burnout” and the benefits of taking time for yourself as an antidote to burnout.

• Deal productively with pressure.

• Overcome stress through self-renewal.

The 5 Choices: Choices for Extraordinary Productivity

The 5 Choices

An overview of The 5 Choices to Extraordinary Productivity.

• Understand how each choice builds on the other choices and how you must become effective in each choice in order to achieve extraordinary productivity.

The Bouncer: Working Memory | Your Bouncer Can Help You Be a High Performer

The 5 Choices

Dr. Edward Vogul, an expert in attention, talks about working memory and how to focus on the most important things.

• Create well-defined goals, because they become the brain’s targets for extraordinary productivity.

The Time Matrix: Where Should You Be Spending Your Time and Energy?

The 5 Choices

An overview of the Time Matrix and the return on the time and energy you spend in Q2.

• Categorize activities by whether they are urgent or important.

• Understand how to discern all the “incoming” to ensure work on the most important things.

The Time Matrix: How to Manage Your Time Effectively

7 Habits Signature

We all choose how to spend every moment of our life—on important things or on merely urgent things. Learn how to invest your time where it really counts.

• �Develop a culture of planning, preparation, and prevention.

• Eliminate distractions from top priorities.

Tool or Tyrant?: Rule Your Technology, Don’t Let It Rule You

The 5 Choices

Dr. Edward Hallowell, an expert in attention deficit disorder, discusses the proper relationship between people and technology.

• �Keep from getting derailed by their technology.

Weekly Planning: Three Steps to Improving Your Personal Productivity

7 Habits Signature

Dr. Stephen R. Covey explains how a simple process for planning each week can make all the difference in your effectiveness. Learn the three steps of weekly planning.

• �Gain control of their calendar of activities and tasks.

• �Ensure that top priorities get the highest and best effort.

Weekly Q2 Planning:

Connect to Your Roles and Goals Weekly

The 5 Choices

An overview of the three steps of Weekly Q2 Planning and how it helps you achieve your goals.

Includes commentary by Dr. Heidi Halvorson.

• �Get out of the urgent mode and into the Q2 mode by doing their Weekly Q2 Planning.

Problem SolvingProblem Solving

Video Title course Summary Use When Team Members Need to:

Muhammad Yunus: How to Change the World

Leadership

Nobel Peace Prize recipient Muhammad Yunus founded the microcredit movement that lifted millions out of poverty. His story inspires us to find unique ways to solve tough problems.

• Come up with innovative solutions to problems.

• Make a meaningful contribution.

Preventive Policing:

Prevent Crises Before They Arise

7 Habits Signature

In Richmond, British Columbia, the police work as hard to prevent crime as to solve it. Learn how to stop crises from developing.

• Anticipate and prevent crises.

• Attack problems at their roots.

See-Do-Get: Change Your Mindset, Change Your Results

7 Habits Signature

The difference between success and failure is often in how we see the problem. Dr. Stephen R.

Covey teaches us to challenge our assumptions and think more productively.

• Deal successfully with change and ambiguity.

• Identify hidden assumptions and question them.

Strategic Leadership Video Title course Summary Use When Team Members Need to:

Copa Airlines: Create a Clear and Compelling Strategy

Leadership

Getting every team member engaged in the work of the team can be a challenge. At Copa Airlines, employees talk about how they feel responsible for the success strategy.

• Align individual work to overall strategy.

• Take responsibility for results.

Law of the Harvest:

Principles of Long-Term Success

7 Habits Signature

This video applies the timeless lessons of the farm to the challenge of achieving great results for both the long and short term.

• Think beyond the short term.

• Become principle-oriented.

Race to the Pole: How to (and How Not to) Lead a Team to Victory

Speed of Trust

The epic 1911 race between two teams to reach the South Pole first teaches many lessons on how to create a winning team—and how not to.

• Focus on actions most likely to produce results.

• Develop a team spirit.

The Goose and the Golden Egg: Balancing Short- and Long-Term Thinking

7 Habits Signature

Dr. Stephen R. Covey defines what effective people do differently: they get results now in ways that ensure they can keep getting good results tomorrow.

• Think beyond the short term.

• Avoid sacrificing the future for immediate gains.

Wooden: What Great Leaders Are Made Of

7 Habits Managers

With a string of victories unequaled in decades, John Wooden of UCLA has been called the “greatest basketball coach of all time.” Here Wooden teaches the principles of great leadership.

• �Develop the leadership qualities of character and genuine concern for people.

• Pay the price of excellence.

Talent Development Video Title course Summary Use When Team Members Need to:

Emma Brandon:

Empowering Ourselves to Succeed

Leadership Named “Britain’s Best Boss,” Emma Brandon is an ordinary nursing supervisor who empowered her staff to give their highest and best efforts.

• Empower one another to succeed.

• Understand the talents and capacities of others.

Light the Fire: Coaching Others to Ignite Their Potential

7 Habits Managers

Good coaching means more than just passing on skills—it’s also helping others see their own potential. Dr. Stephen R. Covey tells about the person who ignited his self-confidence and purpose in life.

• Build the confidence of others.

• Leverage the potential of each person.

Teacher: Seeing the Potential in Ourselves and Others

Leadership

The moving story of two disabled women who refused to believe in their limitations and together made great and enduring contributions to the world.

• �Create a climate where everyone wants to give their best.

• Leverage the potential of each person.

The Call Center:

Extraordinary Is a Choice at Any Level | How Someone Chose to Be Extraordinary

The 5 Choices

A look at how one frontline employee transformed his role.

• �Transform their role to make a difference.

Whole-Person Paradigm:

Unleashing the Full Capacity of People

Leadership

Most people have much more talent to contribute than their jobs require. Dr. Stephen R. Covey explains how to unleash the unlimited capacity of every person on the team.

• �Capitalize on the talents and skills of the entire team.

• �Empower one another to give their best to the team.

Team Building Video Title course Summary Use When Team Members Need to:

Everest: Reaching the Summit as a Team

Leadership

The heroic story of the first blind man to summit Mt. Everest is actually the story of his team—of the unique discipline that led to success on the world’s toughest climb.

• Engage their passion and sense of purpose.

• �Develop team routines and processes to ensure excellence.

Mauritius: Build a Great Team by Leveraging Diversity

7 Habits Signature

The island nation of Mauritius is home to an incredibly diverse population, yet they have built a harmonious culture that benefits from the best they all have to give.

• Support equal and fair treatment for everyone.

• Value diverse perspectives.

Speed Up Your Team:

Continuously Improving Team Processes

Speed of Trust

A discouraged team of surgeons learns from an unexpected source how to transform their work processes and save lives.

• Adopt a continuous-improvement mentality.

• Learn quickly how to solve new problems.

FRA101118 | Version 1.0.7

FRA101118 | Version 1.0.7

Trust/Integrity Video Title course Summary Use When Team Members Need to:

Investment Advice:

How to Destroy Your Credibility

Speed of Trust

This humorous video illustrates the high risk to your credibility of living by anything less than the highest standards of business ethics.

• Act in line with organizational values.

• Act with fairness and integrity.

The 13 Behaviors:

Building High-Trust Relationships

Speed of Trust

More important than “Who do you trust?” is “Who trusts you?” Author Stephen M. R. Covey pinpoints 13 Behaviors that build trusting relationships.

• �Build trust by demonstrating high levels of integrity.

• �Restore trust by being truthful and righting wrongs.

The 4 Cores: How to Build Personal Credibility

Speed of Trust

If you can’t trust yourself, you can’t expect others to trust you. Author Stephen M. R. Covey illustrates how trust begins with “4 Cores of Credibility.”

• Demonstrate good will and integrity.

• �Develop a track record of consistently good results.

The Case for Trust: The One Thing That Makes All the Difference

Speed of Trust

The current crisis of trust has increased costs for us all. Author Stephen M. R. Covey explains how to earn dividends from increasing trustworthiness.

• �Demonstrate integrity when confronted by ethical dilemmas.

• Extend trust to others.

The High Cost of Low Trust: The Impact of Ethics in the Workplace

Speed of Trust

This video counts up the immense cost of a lack of integrity in the workplace, inspiring a closer look at organizational ethics and behavior.

• “Walk their talk” in living up to their values.

• Show empathy and respect for others.

Help your team members achieve greater results with FranklinCovey InSights.

For more information about FranklinCovey InSights, contact your FranklinCovey client partner or call 1-888-705-1776 to be put in touch with someone in your local area who can answer any questions.

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Vision/Purpose Video Title course Summary Use When Team Members Need to:

80th Birthday: Develop a Powerful Personal Mission

7 Habits Signature

Dr. Stephen R. Covey explains the benefit of having a clear mission in life: we can make better daily decisions that move us in the right direction.

• �Think beyond the short term.

• �Embrace the team mission.

Choices: Your Best Days Are Ahead of You | How Will You Choose?

The 5 Choices

A compelling and hope-filled reflection on our power to choose.

• �Reflect upon their choices and how to become extraordinary.

Contribution: Define Your Own Great Purpose at Work

7 Habits Managers

Everyone wants to make a meaningful contribution. This engaging video inspires people to define the contribution they can make to the success of your team.

• Generate a team mission.

• �Define individual contributions to the team mission.

Discovery of a Character: Find Passion and Purpose in Your Work

7 Habits Signature

Money problems had caused the great English writer Charles Dickens to lose heart—until he rediscovered the reason for his life’s work. How do you find passion and purpose in your work?

• Engage their passion and sense of purpose.

• Embrace the team mission.

Extraordinary Roles:

Transform Your Roles, Transform Your Life

The 5 Choices

A discussion of how we can transform our lives by transforming our roles. Includes commentary by Dr. Heidi Halvorson and Dr.

Dean Collinwood.

• �Defining the few most important roles in life today that must receive our finest effort

Live, Love, Learn, Leave a Legacy: Identifying Your Values

7 Habits Signature

Great teams live by a strong set of values. This inspiring video helps people define the values that enable them to succeed individually and as a team.

• Define a set of core values.

• “Walk the talk.”

Masterpiece: Paint a Picture of Your Best Life

7 Habits Signature

What if you could draw a picture of your life? Would it be great—or just average? This video inspires people to create a great life for themselves.

• Define what they want from their careers.

• Maximize their opportunities.

The Art of Transformation: How You See Yourself Matters

The 5 Choices

A look at how a teenage “rebel” transformed his life by changing how he saw himself.

• Discover how a role can be transformed from ordinary to extraordinary, What’s at Stake:

What If? Consider the Alternatives if Certain People Had Made Different Choices

The 5 Choices

A brief motivational montage that asks what our world would be like without the great contributions of the past…and the future!

• Reflect on what’s at stake by the choices we make.