Exhibit A Scope of Work, Specifications and Requirements - NPSS1 AADA 2018-156.pdf
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- Solicitation number
- NPSS1 AADA 2018000156 1
- Issued by
- Denver County, Denver City, Colorado
About this file
This is a Scope of Work and Specifications document issued by the State of Colorado, Department of Personnel and Administration, for the extension of Pitney Bowes maintenance and software support services for the Integrated Document Solutions program in Denver. The State seeks to continue existing hardware and software maintenance services for one year with two potential one-year renewal options, effective July 1, 2018. The current equipment includes one Pitney Bowes Flowmaster production inserter, one Pitney Bowes Olympus II letter sorter, one Pitney Bowes EZ Flats sorter, two Umove Software Licenses, two Pitney Bowes sorter software licenses, and one Pitney Bowes DC Server Package. The equipment processes approximately 5,800,000 envelopes annually for letter mail with an average of seven pages per envelope. Vendors interested in responding to this sole source notice must submit a letter demonstrating their capability to provide all requested services, including written documentation of authorized access to proprietary Pitney Bowes source code for the sorter software. Responses must be submitted to Larry Ryan at dpa_contracts@state.co.us or by hard copy to the State of Colorado Department of Personnel and Administration by June 1, 2018, at 11:00 A.M. MST/MDT.
The contractor must meet specific service requirements including a two-hour response time during normal business hours (7:00 a.m. to 6:00 p.m., Monday through Friday), on-site repair services within twenty-four hours, and an average on-site response time of four hours or less. Replacement parts must be delivered within twenty-four hours of order placement. Weekend services are available on an as-needed basis with advance scheduling. The contractor must provide annual software license continuation including all available updates, patches, new releases, and help desk support. Authorized access to proprietary Pitney Bowes source code is a mandatory requirement. The State will not consider alternative proposals or terms and conditions; the contractor must accept the current contract terms, pricing, service specifications, and requirements. Responding vendors demonstrating authorized access to the proprietary source code will be contacted by the State to discuss service provision details and pricing for written acceptance.
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Sole Source - NPSS1 AADA 2018-156
Extension of Pitney Bowes Maintenance Services Exhibit A – Scope of Work, Specifications and Requirements
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Scope of Work for
Extension of Pitney Bowes Inserter and Sorter Maintenance Services
1. Overview
(a) The Integrated Document Solutions program in Denver currently utilizes one Pitney
Bowes Flowmaster production inserter, one Pitney Bowes Olympus II letter sorter, one
Pitney Bowes EZ Flats sorter, two Umove Software Licenses, two Pitney Bowes sorter software licenses and support and one Pitney Bowes DC Server Package – DC Verify to process letter and flat mail for the State of Colorado
(b) The inserter, two sorters and the associated software have been operated by IDS since
March of 2011.
(c) The State inserting volume for letter mail is approximately 5,800,000 envelopes per year.
(d) The letter mail is composed of varying page counts from one page to fifteen pages with an average page count of seven pages,
(e) The letter sorter processes the approximate annual volume of letter mail produced on the inserter.
(f) The annual volume of flat mail processed on the flat sorter is not available at this time.
(g) Equipment maintenance and repair services and software licensing and support are currently provided under a contract with Pitney Bowes that expires on June 30, 2018.
2. Purpose
(a) The State intends to contract for a continuation of the existing hardware and software maintenance and support services for a period of one year with two potential one year annual renewals.
(b) The effective date of the new contract is intended to be July 1, 2018.
3. Contractor Requirements
(a) Contractor must be capable of providing hardware maintenance and support, including any updates to equipment which may be necessary to support continued production.
(b) Contractor technicians must be capable of responding within two hours of placement of a service call by IDS during normal business hours 7:00 a.m. through 6:00 p.m., Monday through Friday. (Holidays excepted)
(c) Contractor technicians must be on-site if needed to effect repair(s) no later than twenty-four hours following placement of a service call by IDS.
(d) The average on-site response time for technicians is required to be four (4) hours or less.
(e) Contractor technicians shall be available for two hour response and on-site services on weekends when IDS schedules in advance on an “as needed” basis.
(f) Replacement parts shall be received within twenty four hours of placement of the order.
(g) Contractor must be capable of providing annual continuation of software licenses for the two sorters to include all available software updates, patches, and new releases/versions, troubleshooting and on call help desk services
(h) Contractor must provide written documentation of authorized access to the proprietary
Pitney Bowes Inc. source code for the two sorters.
(i) Authorized access to source code is required to perform the requested services.
Sole Source - NPSS1 AADA 2018-156
Extension of Pitney Bowes Maintenance Services Exhibit A – Scope of Work, Specifications and Requirements
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4. State of Colorado Contract Terms and Conditions
(a) Contractor shall be required to accept the current contract terms and conditions, pricing, service specifications and requirements.
(b) The current contract with Pitney Bowes Inc. shall be the basis for the new contract and the new contract shall utilize the terms, conditions, specifications and requirements as stated in the current contract.
(c) The State of Colorado will not consider any alternative proposals or terms and conditions.
Contractors are required to provide the current level of maintenance and support services according to the terms, conditions, specifications, and requirements of the current Contract.
5. Response to Sole Source Notice
(a) Any vendor who believes that they are capable of providing all requested services shall provide a letter stating their ability to provide the services including written documentation of their authorized access to the proprietary Pitney Bowes Inc. source code for the sorter software, to
Larry Ryan, the sole contact for this Sole Source Notice by June 1, 2018, 11:00 A.M. MST/MDT.
(b) Responses must be directed to Larry Ryan and state the Sole Source number in the subject line.
(c) The letter may be provided via email to dpa_contracts@state.co.us.
(d) The letter may also be provided as hard copy to the following address:
Attn: Larry Ryan
State of Colorado, Department of Personnel and Administration
Procurement and Contracts Unit
1525 Sherman Street 5 th
Floor
Denver CO 80203.
(e) FAXED copies will not be considered.
(f) Vendor questions, information, or responses posted to the Sole Source Notice on VSS will not be responded to or considered by the State.
(g) The State will review any vendor responses to determine conformance with the requirement for authorized access to the proprietary Pitney Bowes Inc. source code for sorter software.
(h) Responding vendors who demonstrate authorized access to the proprietary Pitney Bowes Inc.
source code for sorter software will be contacted by the State to discuss provision of services details, terms, conditions and pricing of the current contract for their review and required written acceptance.
(i) The State reserves the right to request any additional information that may be needed to confirm responding vendors’ capability to provide the specified services and software licenses and a determination shall be made based upon the State’s best interests.
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