EXHIBIT A

MINIMUM CLEANING STANDARDS

A. Minimum Cleaning Standards The Provider must meet or exceed the minimum cleaning standards listed below at all times during the performance of the Agreement.

Items and/or areas that require cleaning include, but are not limited to, furniture, bollards, poles, work centers, tables, chairs, floor mats, desks, shelves, cabinets, counter tops, appliances, planters, dividers, entry ways, walkways, sidewalks, walls, ceilings below 12 feet, air vents, flooring, glass office interior, door glass interior and exterior, ash trays, trash and recycling receptacles, display cabinets, artwork, and handrails.

1. Acceptable appearance means the cleaning has resulted in a condition conforming to these minimum cleaning standards.

2. Safe condition means all potential hazards have been barricaded to ensure public safety, or the hazard has been removed/remediated, and reported to the Authority.

3. Uniformly clean appearance means all surfaces are free from dirt, dust, stickers, stains, streaks, lint, cleaning marks, smudges, adhered foreign substances, gum, cobwebs, grease, oil and grime with no evidence of surface spoilage or spotting.

4. Cleaning of all items subject to cleaning must be complete, comprehensive and thorough, including corners, inside, outside, top, bottom, under and over all surfaces.

5. All areas must be absent of litter or undesirable debris that can be eliminated by appropriate policing techniques.

6. There must not be undesirable or noxious odors emanating from cleanable areas or surfaces.

B. Cleaning Activity Definitions and Requirements

CLEANING

ACTIVITY SURFACE CLEANING DEFINITION ADDITIONAL CLEANING ACTIVITY

REQUIREMENTS

Damp/Wet Mopping

Floors Free of dirt, dust, marks, film, streaks, debris, and/or standing water.

Provider will furnish a sufficient number of barricades, traffic cones and proper slip hazard signs for each floor area being cleaned to adequately protect the public and/or passersby.

Dust Mopping Floors Free of all dirt, dust, lint, and debris.

Microfiber mops must be used to reduce air-borne contaminants. All hard floors must be dust mopped each night, including under all furniture and behind all pottery, receptacles, machines, and other interferences. Items moved for cleaning or found to be out of place will be returned to original positions.

Dusting

All surfaces at or below 12 ft.

Free of all dirt and dust, streaks, lint and cobwebs.

Dusting must be accomplished with proper cloths and apparatus (i.e.

telescoping poles). All sensitive and electronic surfaces must be avoided.

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No personal or individual office equipment or supplies will be moved or disturbed. This includes dust resulting from construction activities.

Glass Cleaning Glass Free from streaks, drips, spots, mildew, fingerprints, film, deposits, and stains and have a uniformly bright appearance. Adjacent surfaces must be wiped clean and free from moisture including mullions, window sills, sunshades, and louvers.

Glass cleaning must be accomplished with the least possible interference to Airport operations. The height of glass cleaned under this activity is typically limited to eight feet. The intent of this glass cleaning activity is to spot clean glass surfaces in public areas on an as needed basis.

Odor Control Airport General Free from objectionable odors or strong chemical odors from cleaning agents.

Measures must be taken to address and eliminate any objectionable odors in the terminal. This includes refraining from use of chemicals that have a strong odor. Odors which require the attention of the Maintenance Department should be reported to FMY Management immediately.

Air fresheners shall be installed in each restroom and replaced as needed.

Plumbing Fixtures and Dispenser Cleaning

Toilets, sink basins, urinals, and faucets, and dispensers, and shower heads

Free of all deposits so that the item is left without dust, streaks, film, odor or stains and has a bright and uniform appearance.

Care must be taken to ensure that cleaning chemicals do not harm, dull or mark chrome finishes, do not scratch porcelain fixtures,and do not harm or stain finishes of walls, stalls, or floors.

Care is to be taken not to allow cleaner to seep into mirror frames which may cause damage to mirror finish.

Spot Cleaning Carpet, fabrics, vinyl, furniture, fixtures, equipment, accessories, and all other surfaces

Free of all stains, gum, food debris, sticky substances, spills, deposits, garbage/trash, and any other foreign substances, leaving a uniform appearance.

Cleaning agents must not harm the carpet or fabric fiber surfaces and must ensure complete spot cleaning in accordance with manufacturer’s specifications. Adjacent surfaces will be protected or cleaned following the spot cleaning.

Tile/VCT Cleaning

Ceramic and vinyl composition tile

(VCT)

Free of all scar marks, luggage tracks, dirt, dust, gum, grit, lint and debris;

achieving a slip resistant surface; and presenting a uniform reflective appearance free of any streaking, swirls, globs, bubbling, or yellowing.

Care must be taken to ensure that cleaning agents and equipment do not harm, dull or mark floor surfaces.

Vacuuming Carpet and other floor surfaces

Free from soil and debris. Vacuumed fibers must be cleaned to protect the pile from matting using a machine with cylindrical brushing action. Effective vacuuming requires multiple, slow deliberate passes to

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Wall Wipe Down/Cleaning

Walls, exposed pipes, and equipment

Free from dirt, stains, streaks, dust, stickers, lint, cleaning marks, deposits, bright and a uniformly clean appearance.

To remove most minor and general surface soiling, use a solution of mild soap and cool water, applied with a sponge or soft bristle (nylon) brush.

Gently scrub the soiled area with the solution, then wipe clean with a wet sponge or soft cloth.

Painted surfaces must not be damaged.

C. Area and Installed Equipment Cleaning Standards Specific cleaning standards are outlined below for areas and installed equipment:

1) Drinking Fountains Drinking fountains will be clean, sanitized and free of streaks, stains, spots, smudges, scale, and other removable soil and present a uniformly bright appearance. All polished metal surfaces including the orifices and drain will be clean and disinfected. Care must be taken to prevent overspray or damage to other surrounding finishes or walls. Surrounding walls, floors, and other surfaces will be kept clean and free of streaks, water spots and stains.

2) Metal and Bright Work Stainless steel material on restroom equipment surfaces must be periodically stripped, oiled with food-grade mineral oil only and buffed to maintain a clean and polished appearance.

3) Restrooms All restrooms must be kept clean and must not become dull in appearance. Restroom receptacles, basins, bowls, toilets, seats, urinals, soap dispensers, partition doors and all other restroom surfaces will be properly cleaned, descaled, sanitized, rinsed and dried spot free.

Re-supply toilet paper, paper towels, hand soap/foam, and other incidentals as necessary.

Dispensers will be emptied prior to being cleaned and then refilled with supplies. Dispensers must not run out of supplies during operational hours and supplies will only be stocked or stored in designated locations. Any clogged toilets are to be unclogged. Restroom air fresheners and urinal screens are to be replaced as necessary. Spot clean light switches, doors and walls. All restroom mirrors, basins, shelves/counters, bright work, and stainless steel or solid surface partitions will have a clean and polished appearance. Solid surface materials will not become stained or dingy. Floor and wall tile will be maintained to standards listed herein and special care given to grout, baseboards, drains, and edge details around stall wall supports, counters, receptacles and all other permanently fixed equipment or finishes to prevent buildup of odor causing bacteria. Special care must be given to prevent standing water and slick surfaces.

Appropriate signage and barricades must be used to protect against slip and falls. Flooding of restroom surfaces is not acceptable. Non- carpeted floors are to be swept or dust mopped and then wet mopped. Floors are to be maintained according to standards for hard surface materials.

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4) Office Areas Office areas will present a clean, well kept, orderly and professional appearance.

Receptacles are to be emptied, spot cleaned and liners replaced as required. Non-carpeted floors are to be swept/dust mopped. Carpeted floors are to be vacuumed and spot cleaned to remove stains, deposits, gum, and spills. All counters, cabinets, cases, windows and sills are to be free of accumulated dust and debris. Wipe clean all tables, counters, chairs and chair legs. Spot clean all hard surface walls to remove fingerprints, dust, soil, and marks.

Leave all areas as found with regards to occupant’s personal effects and work items.

Personal effects, electronics, work items, and electrical plugs are not to be moved or rearranged during cleaning. Employees must not open desk drawers or cabinets, or use the telephone or other office equipment. Non-carpeted floors are to be swept or dust mopped and then wet mopped. Floors are to be maintained according to standards for carpet and/or hard surface materials. Frequency of cleaning is as-required to meet the minimum cleaning standards.

5) Restroom Product Dispensers and Containers

a. All restroom supplies including hand soap, toilet paper, paper towels, urinal bowl blocks, and other incidentals will be provided by Authority, stocked in Authority provided product dispensers.

b. Defective or damaged dispensers or containers must be reported to FMY Management upon discovery.

6) Vending Machine Areas Vending machines will be wiped down and surrounding areas will be cleaned during each work day.

7) Receptacles Receptacles must be emptied and spot cleaned as needed to maintain safe and sanitary conditions. Walls or surfaces surrounding the receptacles are to be spot cleaned. The floors under and near the receptacles will be clean and kept free of stains, spots, rust, and rings.

Liners will be replaced at each emptying of the receptacle. Receptacles will not be allowed to overflow. Periodically, all receptacles are to be thoroughly cleaned, inside and out as needed, with germicidal detergent. All receptacles in the public areas will be kept neatly aligned and the receptacle(s) turned with lettering or signage facing out for easy visibility.

8) Windows, Glass, Railings, Metal, and Other Coverings All interior windows (accessible without scaffolding), glass, railings, metal and other coverings in public and non-public areas must be spot cleaned as part of routine cleaning.

Windows are to be free from streaks, drips, spots, mildew, fingerprints, film, deposits, and stains and have a uniformly bright appearance.

9) Repair Reporting Report items requiring repair or maintenance to the Authority. Any maintenance items requiring immediate attention should be reported to Airport Communications at 239-590-4810.

D. Porcelain and Vinyl Composition Tile Care Processes Porcelain and vinyl composition tiles must be maintained in such a manner as to promote longevity and will be left in a uniformly clean, orderly and safe condition. The end result of all tile floor cleaning procedures is to leave all surfaces free of dust, dirt soil, gum, cleaning agents, and all

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E. Chemical Management Provider must manage and dispose of all chemical wastes (and wastes otherwise restricted from disposal as sanitary wastes) at no cost to the Authority. Solid wastes that exhibit no hazardous characteristics or contamination by regulated substances may be disposed of responsibly in available on-site Authority receptacles or dumpsters. Recyclable materials should be collected and disposed of per the guidelines in Section G, Recycling Program Collection Standards, below. No waste materials or effluent may be discharged outdoors or to Authority’s storm water sewer system.

Only wastewaters suitable for discharge to the sanitary sewer will be allowable. All sanitary sewer discharges will comply with Authority’s rules and regulations.

F. Garbage/Trash Disposal Standards

1) Garbage/Trash must be collected from all offices, hallways, public areas, and receptacles in and around Base Operations.

2) Garbage/Trash will be collected in a frequency so as to prevent the overflow of receptacles.

3) All collected Garbage/Trash will be moved to locations designated by the Authority for disposal. Garbage/Trash will be collected in a cart and transported with the least amount of impact or inconvenience to Airport tenants, employees, and passengers. Garbage/Trash will not be left within the public view.

G. Recycling Program Collection Standards

1) All recyclables, including but not limited to, paper, newsprint, plastic, aluminum, and cardboard, must be transported to the collection sites as designated by the Authority. The bags containing recycled materials will be emptied into the designated collection containers upon delivery to the collection area and the bags themselves will be disposed of as trash.

Additionally, any bag appearing to contain material contaminated by more than 10% non-recyclable materials will be disposed of as trash and not placed in the recycling collection containers.

2) Future recycling, composting or program enhancements that Authority implements including, but not limited to, changes in the recycling materials, segregation approach, locations and types of recycling receptacles and volume of materials generated will be adhered to and supported.

H. Low Environmental-Impact Cleaning Authority prefers that the Provider use cleaning practices, associated cleaning agents, and supply purchases to promote sustainability and improve building safety and occupant well-being. This ensures that all cleaning procedures, equipment, cleaning agents, and janitorial supplies in use at Page Field assure a clean and safe building, reduce the risk of toxic chemical exposure to janitorial staff and Terminal occupants, and maintain healthy air quality. Cleaning agents, materials, supplies and equipment which meet the criteria of the United States Green Building Councils’ (USGBC) Leadership in Energy and Environmental Design-Existing Building Operations and Maintenance (LEED-EB O&M) should be used.

I. Sustainable Cleaning Systems The use of sustainable cleaning systems protects the environment and protects occupant exposure to toxic materials by reducing the overall need for janitorial staff to clean with chemicals. Wherever feasible, use of microfiber dust mopping of floors and dusting cleaning of hard surfaces should be employed. Concentrated Cleaning Agents must be diluted on site wherever available to reduce energy use involved with the transportation of the product and resource conservation from reduced

5 | Page packaging. The use of sustainable Cleaning Agents meeting the requirements set forth in LEED-EB O&M, ensures that volatile organic compound (VOC) limits are reduced. This improves indoor air quality in the Airport, reduces ground ozone formation, releases no ozone-depleting chemicals and reduces the risk of janitorial staff and Airport occupants to toxic chemical exposure.

J. Chemical Concentrations and Dilution Systems Concentrated cleaning Agents should be diluted on site; however, when applicable, concentrated cleaning agents that are packaged in “ready-to-dispense” (RTD) or other appropriate dilution systems are acceptable. All product dilution/dispensing systems must be pre-approved by FMY Management. Concentrated packaging systems are used to dilute and dispense a wide variety of concentrated cleaning solutions, from general purpose cleaners and glass cleaners to floor cleaners and restroom cleaners. The use of such cleaning agents reduces green-house gas emissions associated with transport of bulkier, “ready-to-use” cleaning agents.

END OF EXHIBIT A

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