Evaluation criterias RPMS - 2022.pdf

Evaluation Criteria and Evaluation Factors

Community Health Representative Resource and Patient Management System (RPMS)

The contractor will be evaluated for suitability for this contract based upon the following evaluation factors.

Technical Capability/Processes

Relevant Past Performance

Price

A. Technical Capability/Processes

Information shall be precise, factual, detailed, and complete. Offerors should not assume that the evaluation team is aware of company abilities, capabilities, plans, facilities, organization, or any other pertinent fact that is important to accomplishment of work. Technical acceptability will be determined by review of information submitted acceptable offeror which must provide a description in sufficient detail to show that the proposed solution meets the Government’s requirement in accordance with the Performance Work Statement (PWS). The offeror shall propose its plan/methodology with a focus on the below areas:

1. Processes/capability to establish a virtual training workshop for 25 slots for CHR Patient

Care Component (PCC) Reporting System (BCH) Version 2.0 Revised:

2. Develop training materials, technical assistance, and program training evaluations for two day virtual training on CHR PCC comprehensive (535) abbreviated (535-1) and group

(962) forms and documentation. Understanding how to document referrals, activity location, service time, travel time, health problem codes, service codes, predefined narratives, and how to combine all together. Delivered virtual that meet PWS specifications for features, capabilities and course content.

3. Develop training materials, technical assistance, and program training evaluation for two day virtual training on CHR PCC Reporting Systems User Manual (BCH) with data entry mode. Understanding rules of behavior, data entry on comprehensive abbreviated and group, add a record, edit, display, delete, browse a visit, health summary, next screen, previous screen, change provider, change date, change form, program list and how to exit. Patient Wellness handout - how to use. Hands on practice and evaluation of skills.

4. Develop training materials, technical assistance, and program training evaluation for one day virtual CHR PCC User Manual Reports, Manager Utilities and CHR Data Mart

(target group CHR Program Supervisors). Understanding on workload reports, CHR reports, manager utilities (how to export, error reports, print list of non-registered patients, and merge duplicate non-registered patients.

5. Provide Key Personnel’s title roles and responsibilities.

The submission of Technical Capability/Processes Factor shall indicate the offeror’s quality and capability of the work to be performed. The government will evaluate the offeror’s overall understanding and approach to accomplish the requirements of the PWS.

This submission shall be limited to 10 pages

B. Relevant Past Performance

Offeror will be evaluated on performance under existing contracts and performance on prior contracts. Offeror should note the difference between past performance and past experience. Past performance relates to quality and how well a Contractor performed, while past experience is about the type and amount of work previously performed by a Contractor. The Government may supplement the information offeror provide with performance information it may obtain from any source including its own experience with the offeror.

Element 1. The Offeror’s relevant past performance information -- The Offeror will be evaluated to assess the demonstrated quality of performance on similar work, to include the ability to control the quality and cost of work, timeliness of performance, and effectiveness at accomplishing the goals of previous work. Offeror is required to provide the evidences and corporate resume of two (2) relevant contracts performed during the past three years or currently performing. Relevant contracts are those contracts that are of similar scope, magnitude, nature, and work. A representative of IHS may contact the offeror’s previous customer(s) for a phone interview to help rate the offeror’s performance.

The submission under Element 1 shall include the following information for each contract:

1. Points of contact (Contracting Officer, Contracting Officer’s Representative and any other pertinent officials that can verify performance) - name, agency/company, address, phone number and email address

2. Contract title & number (and task order number(s) when applicable)

3. Relevancy to the PWS for the subject solicitation in terms of project description and magnitude of the work performed. The relevancy information must be delineated to the level that allows the evaluating officials to make a proper relevancy determination.

4. Total original, present and/or final contract dollar value

5. Explanation of problems, delays, cost overruns and corrective actions taken

6. Contract holder status (prime or sub-contractor)

Element 2. All Concerns shall submit a short narrative that describes their experience in working with communities and organizations that represent a broad range of American Indian and Alaska

Native People. In addition, offeror shall demonstrate their understanding of IHS mission, goals and customers.

Element 3. The Federal Government uses the Contractor Performance Assessment Reporting

System (CPARS) to document contractor performance information that is required by Federal

Regulations. Past performance information entered to CPARS is available to federal agencies through a separate system called the Past Performance Information Retrieval System (PPIRS) for source selection purposes. Contracting Officer will assess the offeror’s PPIRS records as part of the evaluation of this factor.

This submission shall be limited to 10 pages

C. Price

The offeror shall complete the attached pricing matrix ensuring that the per-month pricing and total pricing is included.