ESCAPE SaaS RFI.pdf

Request for Information (RFI)

Air Force Sustainment Command (AFSC) Specialized Enterprise Contracting Division (PZA)

Enterprise Supply Chain Analysis Planning & Execution for Software as a Service

(SaaS)

REQUEST FOR INFORMATION

AFSC/PZAAC Contracting

Tinker AFB, OK 73145

THERE IS NO SOLICITATION AVAILABLE AT THIS TIME. REQUESTS FOR A SOLICITATION WILL NOT RECEIVE A RESPONSE. This Request for Information (RFI) is in support of Market Research being conducted by the United States Air Force to identify potential sources that may possess the expertise, capabilities, and experience to meet for Enterprise Supply Chain Analysis Planning & Execution (ESCAPE) Software as a Service (SaaS) Follow on Contract hereafter known as ESCAPE SaaS within this RFI. This is intended to be a product contract with the bulk of the support providing the PTC Service Parts Management (SPM) SaaS for IL5 and IL6 capability with minor services to support training, analysis, configuration and Tier 1-3 help desk.

This is not a Request for Proposal (or solicitation) or an indication that a contractual commitment will exist for this requirement. The government does not intend to award a contract on the basis of this market research. No funds are available to fund the information being solicited and contractors will not be reimbursed for providing a response to this RFI. Responding to this RFI is voluntary and not mandatory. This RFI is issued solely for information and planning purposes. The information in this notice is current as of the publication date but is subject to change and is not binding to the Government. Oral submissions of information are not acceptable. There may be future RFIs, and notices will be posted on sam.gov to notify the public of the ongoing market research.

PURPOSE:

This RFI is issued for the purpose of communicating ESCAPE SaaS to industry. The Government intends to use information gathered from these interactions to gain awareness of capabilities, determine interested parties, and to support formulation of an acquisition strategy. Early industry involvement in creating a properly scaled enterprise solution is critical to the success of this contemplated acquisition, with the goal of providing AFSC/PZAAC and its customers superior and cost-effective support.

DESCRIPTION OF EFFORT

As ESCAPE SaaS, the government and the contractor will share responsibilities for manpower, equipment, and facilities for repairing these parts. The government is seeking feedback on the optimal division of responsibilities and resources within this framework.

NAICS: The proposed North American Industry Classification (NAICS) Code is 513210, which has a corresponding Size Standard of $47M dollars. The Government is interested in all businesses to include Large Business, Small Business, Small Disadvantaged Businesses 8(a)s, Service-Disabled Veteran-Owned Small Businesses, HUBZone Businesses, and Women-Owned Businesses. This industry comprises establishments primarily engaged in software publishing. Establishments in this industry carry out operations necessary for producing and distributing computer software, such as designing, providing documentation, assisting in installation, and providing support services to software purchasers. These establishments may design, develop, and publish, or publish only. These establishments may publish and distribute software through subscriptions and/or downloads

INSTRUCTIONS

1. If after reviewing this document, you desire to participate in the market research, you should provide documentation that supports your company’s capability in meeting these requirements. Failure to provide documentation may result in the Government being unable to adequately assess your capabilities. If you lack sufficient experience in a particular are, please provide details explaining how you would overcome the lack of experience/capabilities in order to perform that portion of the requirement. (i.e., teaming, subcontracting, etc.)

2. Both large and small businesses are encouraged to participate in this market research. Joint ventures or teaming arrangements are encouraged. Identify any areas of work your organization believes should be broken out exclusively for Small Businesses.

3. Questions relative to this market survey should be addressed to:

AFSC/PZAAA

Attn: Matthew Tonay 3001 Staff Drive Tinker AFB, OK 73145 Matthew.tonay.1@us.af.mil

4. All responses must be in writing with responses via email to the POC listed above: no telephone calls or facsimile will be accepted for responses. All responses must be received not later than 4:00 pm Central Time Zone, 19 Dec 2025. Contractors not responding to this RFI will not be precluded from participating in any future solicitation or RFIs, if issued.

CONTRACTOR CAPABILITY SURVEY

mailto:Matthew.tonay.1@us.af.mil

Part I. Business Information

Please provide the following business information for your company/institution and for any teaming or joint venture partners:

1. Company/Institution Name:

2. Address:

3. Point of Contact:

4. CAGE Code:

5. Unique Entity ID (UEI):

6. Phone Number:

7. E-mail address:

8. Web Page URL:

9. List of any Governmentwide multiple award contracts held (i.e. Oasis, Federal Supply/Professional Services

Schedules, etc.)

10. Size of business pursuant to North American Classification System (NAICS) Code: 513210.

Based on the above NAICS Code, state whether your company is:

• Small Business (Yes / No)

• Women-Owned Small Business (Yes / No)

• Small Disadvantaged Business (Yes / No)

• 8(a) Certified (provide end date) (Yes / No)

• HUBZone Certified (Yes / No)

• Veteran-Owned Small Business (Yes / No)

• Service-Disabled Veteran-Owned Small Business (Yes / No)

A statement as to whether your company is domestically or foreign owned (if foreign, please indicate the country of ownership).

Part II. Capability Survey Questions

1. Experience with ESCAPE Program:

a. How familiar are you with the Air Force's ESCAPE program and its objectives, particularly in the context of supply chain management and modernization efforts? Provide the main objectives and your knowledge or experience with each.

b. Describe your experience in supporting large-scale enterprise software deployments within the Department of Defense, especially within the Air Force. Provide the system name and programmatic information of the successful implementation.

2. PTC Service Parts Management (SPM) Cloud Expertise:

a. What is your level of expertise with the SPM Cloud COTS software, including its functionalities, configuration options, and integration capabilities? Describe your capabilities in delivering and managing cloud-based solutions, including security, scalability, and performance considerations.

b. Do you have a current, active reseller agreement with PTC? Are you authorized to provide full SaaS capability?

c. Detail your experience with IL5 and IL6 Software as a Service (SaaS) environment, including security compliance and data management requirements. What is your specific expertise related to PTC SPM SaaS?

d. How do you comply with DoD and Air Force security regulations, including DoDI 8510.01 Risk Management Framework and AFI 90-802 Risk Management, when delivering COTS and vendor cloud solutions?

3. Data Integration and Migration:

a. Describe your approach to data migration, cleansing, and validation from Air Force systems to a SaaS platform. What are challenges that you have overcome related to this effort?

4. Personnel Qualifications and Technical Expertise

a. Detail the qualifications (education, training, experience, certifications, and clearances) of the personnel you would assign to this project to ensure expert level knowledge of PTC SPM software configuration and data and Air Force supply chain processes. How do you ensure that your team members have a strong technical understanding of the processes between ESCAPE Operational Data Store (ODS) deployment/configuration as it applies to the PTC SPM cloud, data and configuration?

5. Software Support:

a. How would you ensure the Air Force receives software revisions deployed or resident on the SPM Cloud system and/or its sub-systems in a timely manner?

6. COTS Documentation:

a. Do you have the ability to update and provide all users’ manuals, operators’ manuals, maintenance manuals, training materials, AF specific configurations and process, and network or application interfaces for the PTC Service Parts Management (SPM) software?

7. Quality Control Plan (QCP):

a. Describe your proposed approach to developing and implementing a Quality Control Plan (QCP). Please provide an example of an QCP from a similar project. It is acceptable to scrub program sensitive information prior to send.

8. Reporting and Communication:

a. How will you ensure timely and accurate reporting of progress, issues, and risks to the COR/ACOR and other government stakeholders?

b. How will you ensure that all documentation (test materials, notes, records, software, etc.) is delivered to the Government quarterly and upon contract termination?

9. Risk Management:

a. Describe your process for timely identification and quantification of risks, problems, and recommended corrective action plans.