ESBD_532797_1782760481377_Exhibit_E_Online_Bid_Room_Information.pdf
PDF 102 KB Posted
- Solicitation number
- HHS0017597
- Issued by
- El Paso County, Texas
About this file
This document is an exhibit from the Texas Health and Human Services (HHS) agency detailing procedures for submitting bids electronically through the HHS Online Bid Room for solicitation HHS0017597. Bidders may submit responses using the online platform or through alternative submission methods specified in the solicitation package. The HHS Online Bid Room is optional, and all submissions remain subject to the terms, conditions, and requirements outlined in the solicitation package. Responses must be submitted by the specified due date and time in the form and manner described in the solicitation documents. The agency emphasizes that failure to follow submission requirements may result in disqualification. Bidders should thoroughly review the complete solicitation package and associated documents before submitting their responses and should direct any questions regarding the solicitation to the identified Point of Contact.
The HHS Online Bid Room access requires a multi-step registration process through the IAMOnline portal. All users must request a new account using an email address as their external user ID, with detailed instructions available on the designated help pages. Once an Agency Sponsor approves the access request, users receive an IAMOnline registration email to activate their account within a seven-day window. The agency notes that the registration process may require several days, and bidders should allow sufficient time to complete registration before the response deadline. Prospective bidders who previously held access to the Enterprise Portal or IAMOnline must register anew with a different email address, as the system does not permit duplicate email addresses across accounts. Technical difficulties encountered during optional electronic submission do not constitute grounds for protesting a contract award. Support is available through the Help Desk at 512-438-4720 or 855-435-7181 (toll-free) during business hours, Monday through Friday, 7:00 A.M. to 7:00 P.M., Central Time.
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Text version
Version 1.40 Revision Date 07/22/2025
Exhibit E HHS Online Bid Room Information
HHS0017597
Bids/responses for this solicitation may be submitted electronically using the HHS Online Bid Room or any other method identified in the solicitation. Use of the HHS Online Bid Room is optional and is subject to all terms and conditions, affirmations, and other requirements of the solicitation as any other method of submission.
Read and review the solicitation package and all associated documents carefully before completing and submitting a response in the form and manner described in the solicitation package. Questions regarding the solicitation must be addressed to the Point of Contact in the solicitation package. The Point of Contact is identified in the solicitation package.
Submit the solicitation response in the form and manner described in the solicitation package on or before the response due date and time.
IMPORTANT: The solicitation package will identify the specific form and method of delivery. Failure to adhere to the requirements in the solicitation package may result in disqualification.
Access to the HHS Online Bid Room is a multi-step process.
All Online Bid Room Users:
• Follow the provided link to access the IAMOnline – Sign-in page.
• Next, click the link labeled “Request account as a non-HHS employee or register organization” to request a new account. Please note, the external user ID should be an email address.
• Users can find detailed instructions here; Follow the organization or external user account request steps as directed.
• Once the Agency Sponsor receives and approves the access request, users will receive an IAMOnline registration email to set up their IAMOnline account.
• The user will click the Activate Account button to set up their account promptly. Please note that the link will only be active for seven (7) days for security reasons.
Note: Applicants who already have access to the previous Enterprise Portal and/or IAMOnline for other applications, MUST complete a new registration to receive access to the online bid room. The new registration must be completed with a different email than the original account as the IAMOnline portal does not allow the same email address to be used for two different accounts.
IMPORTANT: The registration process may take several days. Allow enough time for the registration process to submit your bid by the response due date. Late solicitation responses are not accepted.
The optional use of the HHS Online Bid Room and any resulting technical difficulties which may prevent a successful, responsive electronic submission of a solicitation response shall not be sufficient basis for a protest of a contract award.
https://iamonline.hhs.state.tx.us/ https://gatewayaw.hhs.state.tx.us/publicHelpGuide/Content/External/EXT_HomePage.htm
Version 1.40 Revision Date 07/22/2025
Visit the IAMOnline Help Page for more information. For additional assistance, contact the Help Desk at 512-438-4720 or 855-435-7181 (toll-free), 7:00 A.M. to 7:00 P.M., CT, Monday to Friday.
https://gatewayaw.hhs.state.tx.us/publicHelpGuide/Content/External/EXT_HomePage.htm
File details come from the government source that posted it. Updated .