ESBD_508240_1778707211875_Q&A Addendum-Janitorial Services.docx

QUESTIONS AND ANSWERS ADDENDUM

for REQUEST FOR BID (RFB) #100 BFJS-Janitorial Services *It is assumed that when referencing the RFB subsequent amendment(s) information is included. *

Questions Posted: Monday May 13, 2026 *Burke will make every effort to post questions on Burke’s website and ESBD by date above* RFB Closes: Monday May 18, 2026-2 pm Performance Begins: Monday June 1, 2026

1. Are you currently receiving services for these locations? Yes

2. Does Burke provide all paper supplies and cleaning chemicals, such as toilet tissue, paper towels, can liner & hand soap/cleaning chemicals? For locations marked “Inquire” under basic cleaning supplies, can you clarify which supplies Burke provides versus what contractor must provide? Burke does provide toilet tissue, paper towels, hand soap, and trash can liners for all trash cans on the premises. Burke also provides cleaning supplies and chemicals

3. Will there be at least one walk-thru so all interested Vendors can see the buildings? / Is there any way we can tour all facilities so we can provide a more accurate proposal? Respondents may schedule a location visits, per the RFB page 2.

4. Will one vendor be awarded all locations? / Will a vendor be awarded only one location in each category? / Will award be made by individual location, groups of locations, or one overall award? How many vendors are you looking for to provide service? Is Burke open to awarding multiple vendors by region or location category? Burke understands that not every Vendor may be able to provide a bid for all locations. Burke is allowing Vendors to bid on one or more of the locations.

5. Are all services provided after business hours? Not all services are provided after hours, per the RFB, Exhibit A.

6. How many Vendors do you currently have? NA

7. Can you provide average daily occupancy or headcount for each location (Important for restroom use, trash volume, traffic.)? Due to being open to the public, daily operations occupancy cannot be averaged. However, our Angelina Mental Health clinic does see a high volume of traffic during operational hours (M-F, 8am-5pm). While our MHEC location is not open to the public it is operational twenty-four hours a day, seven days a week.

8. For each location, approximately how many restrooms, breakrooms, offices, and common areas are included? What is their total square footage? The list below shows the number of bathroom and breakrooms only. Square footage for offices and common areas is not available.

9. Are there any locations with special sanitation requirements (medical, behavioral health, IDD facilities, pharmacy-MHEC & Pharmacy may have extra needs)? No.

10. Are any locations currently receiving services above the stated frequency that should be assumed in pricing? No.

11. Are floor care services (strip/wax/buff) expected within monthly pricing or priced separately under Exhibit B?

This service is priced separately and will not be a part of the monthly bid pricing. The Vendor is expected to provide this service where indicated, see Exhibit A. It should be listed in Exhibit B with bid pricing per service delivered.

12. Are there service-level expectations or response times for deficiencies/re-cleans? Burke expects that; “…services will be provided in a manner consistent with maintaining cleanliness and sanitary conditions. Burke reserves the right to require re-performance of services, at no cost to Burke, if services do not meet these standards.” Re-cleans shall be scheduled with the point of contact at the location.

13. Can you share any estimated labor hours devoted per location so vendors can price appropriately? You’ll need to estimate this on your review of the information provided.

14. In regard to MHEC, due to religious observance, our team is unavailable from Friday night through Saturday. Can services be scheduled earlier on Friday and Sunday instead of Saturday? It is a requirement that MHEC be cleaned daily, seven days a week.

15. What is the current amount of the contract? / What is the current value for this service annually? NA

16. What is the current crew size assigned to these buildings? NA

17. What are the specific hours or time-of-day restrictions for access to each building for cleaning staff?

See Exhibit A.

18. Exhibit A lists the total square footage for each location. To bid accurately on routine services and Exhibit B (Strip/Wax/Buff/Carpet), could you provide the breakdown of 'cleanable' square footage per building?

Specifically, the square footage of carpet versus hard floor (wax able) areas.

Please take an opportunity to set an appointment to visit the site.

19. What is the maximum height required for window cleaning (e.g., up to 10 feet or higher)? Everything is one story.

20. Could you provide an estimated total square footage (sq.ft.) of window surfaces per building to ensure accurate pricing? Please take an opportunity to set an appointment to visit the site.

21. For locations in Exhibit A that include the note 'Windows, etc. as needed & agreed upon', does this service include interior cleaning, exterior cleaning, or both? Interior only.

22. Please confirm that Nacogdoches Burke Industries “daily” frequency is 5 or 7 days a week. 5 days.