ESBD_504576_1775742053495_RFI_TOD202604031058.pdf

RFI # TOD202604031058

TEXAS DEPARTMENT OF PUBLIC SAFETY

Request for Information

TITLE: Mapping Software

1. INTRODUCTION/OBJECTIVE/PURPOSE

The Texas Department of Public Safety (TXDPS), is seeking current information to perform market research related to the electronic mapping the agency’s property and buildings, to include a detailed map of the interior of each building. The electronic map would be accessible with an internet connection.

1.2 Agency Liability and Confidential Information

This RFI is only a request for information and no contractual obligation on behalf of the TXDPS whatsoever shall arise from the RFI process. It does not constitute a Request for Proposal (RFP), Request for Offer (RFO), Invitation for Bid (IFB), or other solicitation, nor does it constitute the commitment to issue any solicitation in the future. Therefore, those choosing to respond to this RFI will, merely by virtue of submitting such a response, NOT be deemed to be “bidders” in any sense, and no such respondent will have any preference, special designation, advantage or disadvantage whatsoever in any subsequent procurement process related to this RFI.

This RFI does not commit the TXDPS to pay costs incurred in the preparation or submission of any response to the RFI. It is the responsibility of the potential respondent to monitor the Electronic State Business Daily (ESBD) for additional information pertaining to this RFI.

Pursuant to §552.301(c) of the Public Information Act (PIA), the Director has designated the following portal for public information requests: Public Information Center | Texas Department of Public Safety (govqa.us) or by emailing publicrecords@dps.texas.gov . Respondents are advised that materials contained in their response are subject to the aforementioned section of the PIA. Note: A request must be sent directly to that address or through the Department’s Public Information Request Page on our public website, found at Public Information Requests | Department of Public Safety (texas.gov). A request emailed to any other Department email address does not trigger the requirements of the PIA.

If Respondent asserts that any material in the response is confidential or proprietary information, Respondent must clearly mark the applicable pages of respondent’s submission in boldface type to indicate each claim of confidentiality and include the words “confidential” at the top of the page. Additionally, Respondent must include statement on company letterhead identifying all Response section(s) and specific pages(s) that have been marked as confidential and explain why the information is marked as confidential and excepted from public disclosure under the provisions of the Texas Public Information Act (the Act). Merely making a blanket claim that the entire Response is protected from disclosure because it contains some proprietary information is not acceptable and will make the entire Response subject to release under the Act.

1.3 BACKGROUND INFORMATION/HISTORY

We are looking for a mapping software that provides a wayfinding map for our new training academy in Florence Texas. The vendor would set up all information into their software and https://txdps.govqa.us/WEBAPP/_rs/(S(azq2qqquvzbenphwksx2ufsd))/supporthome.aspx https://txdps.govqa.us/WEBAPP/_rs/(S(azq2qqquvzbenphwksx2ufsd))/supporthome.aspx mailto:publicrecords@dps.texas.gov https://www.dps.texas.gov/section/general-counsel/public-information-requests https://www.dps.texas.gov/section/general-counsel/public-information-requests then provide support as changes need to be made unless they allow for training to manage the software internally.

2. SCHEDULE OF EVENTS AND TIMELINES

RFI issue date: 04 / 09 / 2026 Deadline for questions/clarifications to the RFI (Close of Business)

04 / 24 / 2026

Deadline for responses to questions/clarifications (Close of Business)

05 / 01 / 2026

Deadline for submission of RFI: 05 / 11 / 2026

To maintain the integrity of the RFI process, all communications with respondents pertaining to this RFI must be referred to and/or coordinated with the TXDPS point of contact referenced below.

Instructions to Recipients

1. You are requested to complete the enclosed questionnaire and return by 05/11/2026, by

5:00 P.M CDT.

2. All respondents responding to this RFI may be required to make a demonstration/presentation of products/services following the deadline for submission upon request by TXDPS. TXDPS shall not be responsible for expenses incurred by a respondent in the preparation and submission of Information. This provision also includes any costs involved in providing an oral presentation/demonstration of product/services.

3. Please list the question (included in the enclosed questionnaire) before each response.

4. All questions/clarifications must be submitted on or before 04/24/2026.

Electronic transmission via email to Vittorio Garcia is required for both question/clarifications and RFI proposal submission.

Relationship Manager: Vittorio Garcia, CTCD, CTCM Email: vittorio.garcia@dps.texas.gov

3. GENERAL REQUIREMENTS

• Visitor walks into the main building on campus in Florence, and they can scan a QR code.

• The code would then bring up a map of the campus.

• The map will show all buildings with the building name and description of the building, such as what occurs in that building.

• They map should show all public restrooms.

• The vendor will input all the information DPS provides them and we would want the vendor to train someone at DPS to manage the software once it is all set up.

mailto:vittorio.garcia@dps.texas.gov

• DPS may even consider the vendor updating the information in the software for an annual fee if they don’t allow DPS to make edits.

• We would like the software to show the inside of the buildings also and each floor that can be accessed. Not just a floor plan but the actual look through images.

• We would like the map to be in 3D

• We need way finding capabilities in the map to walk or drive to each location on the campus.

3.1 RFI QUESTIONS

TXDPS is requesting responses to the following questions. Additional explanation and/or capabilities can also be provided:

1. Does the software support seamless indoor-outdoor navigation?

2. Does the software provide "accessible routing" that avoids stairs or heavy doors for those who need it?

3. Does the map work well on mobile browsers or requires a native app.?

4. Can the map identify medical kits, fire extinguishers, and defibrillators on the map?

5. Can DPS manage different "layers" of information? For example, can you have a public view for visitors and a private view for staff showing secure server rooms or restricted zones?

6. Does the map integrate with first responder systems? In an emergency, can local police or fire departments access your digital floor plans instantly?

7. Can we perform self-service updates? If a classroom is repurposed or a hallway is closed for maintenance, can our staff update the map immediately, or must we wait for the vendor?

8. What is the process for importing our existing CAD or BIM files? If you have architectural drawings of the new campus, how easily can they be converted into interactive maps?

9. What does the implementation timeline actually look like?

10. Can you provide references from other educational or training campuses?

11. Can the software be customized to accurately reflect the unique layout of the training campus, including specific buildings, rooms, and outdoor training areas?

12. Does the software offer real-time data updates (e.g., for location tracking, room occupancy, or emergency alerts)?

13. Does the software provide a robust, easy-to-use mobile experience for students and staff on campus?

14. Can the solution scale to meet future business needs if the campus expands or if we integrate more buildings?

15. What does the implementation process look like, and how long does system setup typically take?

16. What level of support is included in the pricing, and what are the response times like?

17. How secure is the software, and does it adhere to industry data security standards?

18. How often will the software be updated, and are there extra costs for upgrades?

19. How many years of experience does your company have in offering this specific solution?

20. Can you provide references from similar clients who have used your software for campus-wide mapping?

21. Can the maps be in 3D view?

22. Can the map show the routes for both walking and driving?

23. How much information can be added about buildings?

24. Can the map identify restrooms, both private and public restrooms?

4. TIME TABLE

The respondent’s response shall include a timetable that will include product configuration deployment, testing, and acceptance.

5. LIMITATIONS

Changes may occur between the publishing of this RFI and any subsequent RFIs. There also may be differences between this RFI and other relevant documents.

Respondent’s staff must be able to pass requisite background checks in order to gain access to: DPS Data for either server or cloud-based installation and maintenance.

6. INDUSTRY DISCUSSIONS

TXDPS representatives may or may not choose to meet with potential respondents. Such discussions would only be intended to get further clarification of potential capability to meet the requirements, especially any development and certification risks. Oral presentations and product demonstrations may be requested from the Respondents.

7. SUMMARY

THIS IS AN REQUEST FOR INFORMATION (RFI) ONLY to identify sources that can provide M a p p i n g S o f t w a r e . The information provided in this RFI is subject to change and is not binding by the TXDPS. The TXDPS has not made a commitment to procure any of the items discussed, and release of this RFI should not be construed as such a commitment or as authorization to incur cost for which reimbursement would be required or sought. All submissions become TXDPS property and will not be returned.

8. RESPONDENT INFORMATION

Respondents must provide the following:

Company Name:

Street Address:

City/State/Zip:

RFI Point of Contact:

Title:

Phone:

Email:

Company Web Page Address:

NOTE: The respondent acknowledges that they have read all instructions carefully. Complete all requirements as outlined in this RFI, sign and submit in accordance with Section 2 Schedule of Events and Timelines.

RESPONDENT SIGNATURE(S)

Signature of Authorized Representative Name - Printed Date