ESBD_493261_1772229415048_Exhibit E Online_Bid_Room_Information_v.1.4.docx
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- Solicitation number
- HHS0016909v2
- Issued by
- Travis County, Austin City, Texas
About this file
This document is Exhibit E of an HHS (Health and Human Services) solicitation package, providing guidance on accessing and utilizing the optional HHS Online Bid Room for submitting electronic bids and responses. The exhibit details the multi-step registration process required for external users and organizations to gain access to the bid submission platform. Prospective bidders must follow a provided link to the IAMOnline sign-in page, request a new account as a non-HHS employee or register their organization, and await approval from an Agency Sponsor before receiving a registration email to activate their account. The document emphasizes that the activation link remains active for only seven days for security purposes and advises that the registration process may require several days to complete; therefore, bidders should allow sufficient time to meet the solicitation's response due date. The document notes that use of the HHS Online Bid Room is entirely optional and subject to all terms, conditions, and requirements specified in the solicitation package itself, and that failure to adhere to specified submission requirements may result in disqualification of a bid.
The document establishes that technical difficulties or problems arising from optional use of the HHS Online Bid Room shall not constitute grounds for protesting a contract award. Additionally, the exhibit addresses a critical requirement for users with prior access to the Enterprise Portal or IAMOnline systems: such users must complete a new registration using a different email address than their original account, as the IAMOnline portal does not permit the same email address to be associated with multiple accounts. Support is available through the IAMOnline Help Page, with technical assistance provided by the Help Desk at 512-438-4720 or toll-free at 855-435-7181, Monday through Friday from 7:00 A.M. to 7:00 P.M. Central Time.
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Text version
Exhibit E HHS Online Bid Room Information HHS0016909v2
Bids/responses for this solicitation may be submitted electronically using the HHS Online Bid Room or any other method identified in the solicitation. Use of the HHS Online Bid Room is optional and is subject to all terms and conditions, affirmations, and other requirements of the solicitation as any other method of submission.
Read and review the solicitation package and all associated documents carefully before completing and submitting a response in the form and manner described in the solicitation package. Questions regarding the solicitation must be addressed to the Point of Contact in the solicitation package. The Point of Contact is identified in the solicitation package.
Submit the solicitation response in the form and manner described in the solicitation package on or before the response due date and time.
IMPORTANT: The solicitation package will identify the specific form and method of delivery. Failure to adhere to the requirements in the solicitation package may result in disqualification.
Access to the HHS Online Bid Room is a multi-step process.
All Online Bid Room Users:
· Follow the provided link to access the IAMOnline – Sign-in page.
· Next, click the link labeled “Request account as a non-HHS employee or register organization” to request a new account. Please note, the external user ID should be an email address.
· Users can find detailed instructions here; Follow the organization or external user account request steps as directed.
· Once the Agency Sponsor receives and approves the access request, users will receive an IAMOnline registration email to set up their IAMOnline account.
· The user will click the Activate Account button to set up their account promptly. Please note that the link will only be active for seven (7) days for security reasons.
Note: Applicants who already have access to the previous Enterprise Portal and/or IAMOnline for other applications, MUST complete a new registration to receive access to the online bid room. The new registration must be completed with a different email than the original account as the IAMOnline portal does not allow the same email address to be used for two different accounts.
IMPORTANT: The registration process may take several days. Allow enough time for the registration process to submit your bid by the response due date. Late solicitation responses are not accepted.
The optional use of the HHS Online Bid Room and any resulting technical difficulties which may prevent a successful, responsive electronic submission of a solicitation response shall not be sufficient basis for a protest of a contract award.
Visit the IAMOnline Help Page for more information. For additional assistance, contact the Help Desk at 512-438-4720 or 855-435-7181 (toll-free), 7:00 A.M. to 7:00 P.M., CT, Monday to Friday.
Version 1.40 Revision Date 07/22/2025
File details come from the government source that posted it. Updated .