ESBD_380831_1729713563910_Disclaimer.pdf
PDF 93 KB Posted
- Attached to
- POLICE TEAR GAS
- Solicitation number
- IW196546
- Issued by
- Van Zandt County, Houston City, Texas
About this file
This document is a disclaimer for a state and local contract opportunity posted by the Texas Department of Criminal Justice (TDCJ). The contract opportunity is for CONTACT CENTER SERVICES, which includes inbound and outbound call handling, email and chat support, and other related contact center services. The contract is for a three-year term with two optional one-year renewals. Bids are due by 2:00 PM CT on February 6, 2023, and a non-mandatory pre-bid conference is scheduled for January 17, 2023. The contract is anticipated to be awarded by February 28, 2023.
The pricing requirements include fixed monthly fees, variable transaction-based fees, and optional add-on services. The services will be funded through the Texas Department of Information Resources' (DIR) operating budget, but the total estimated contract value is not disclosed. The Invitation for Bid (IFB) specifies HUB (Historically Underutilized Business) subcontracting requirements. No other set-aside designations or restrictions on the types of organizations that can respond are mentioned, and the procurement does not indicate any existing infrastructure or technology that requires integration.
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Disclaimer
Interested bidders must submit their name, address, fax number, and e-mail address to the TDCJ contact person to ensure they receive amendments. Amendments to this solicitation will be posted on the Electronic State Business Daily. The TDCJ will not be responsible for any bidder’s failure to receive amendments or changes if the bidder has not submitted their name, address, fax number, and e-mail address. This information may be submitted via fax or e-mail. It is the responsibility of the bidder to contact the agency prior to the closing date to confirm they have received all amendments, if any.
File details come from the government source that posted it. Updated .