ESBD_360336_1716475487525_HHS0014762_Exhibit_F_Scope of Work.pdf
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- Solicitation number
- HHS0014762
- Issued by
- Travis County, Austin City, Texas
About this file
The document is an Exhibit F Scope of Work for a Service Agreement between the Texas Department of State Health Services (DSHS) Laboratory and a vendor to provide annual service and maintenance for Skalar Cyanide, Nitrate/Nitrite and Silica Analyzer instrumentation. The service agreement covers one primary piece of equipment, with the option to add or remove equipment as needed over the contract term. The initial contract term is from September 1, 2024 to August 31, 2025, with four optional one-year renewal periods. The service agreement must include one scheduled preventative maintenance visit, one emergency on-site service visit within 3 business days, routine maintenance and verification, remote technical support, and any necessary repairs or part replacements using factory-certified parts. The vendor must be a manufacturer-trained service engineer to maintain equipment warranties. The DSHS Laboratory also requires calibration and certification documentation to maintain regulatory compliance.
The service agreement must be all-inclusive, with no additional costs to DSHS. The location for the services is the DSHS Laboratory Building, Room 621, in Austin, Texas. The contract opportunity is specific to Travis County and the City of Austin jurisdictions within the state of Texas.
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Text version
Exhibit F Scope of Work Service Agreement for Skalar Cyanide, Nitrate/Nitrite and Silica Analyzer Instrument
The DSHS Laboratory is in need of an annual service agreement for cyanide analyzer which are manufactured by Skalar Inc.
This equipment is used to analyze Cyanide, Nitrate/Nitrite and Silica in drinking water. Here is a link to the vendor’s website for this equipment: https://www.skalar.com/products/san-wet-chemistry-analyzer
Equipment covered:
San ++ Classic Analyzer Serial# 230754 Autosampler AS-AP Serial# 232182
DSHS may add or remove equipment as needed throughout the contract term by issuing an amendment.
Coverage dates: 09/01/2024-08/31/2025 with four optional one-year renewals.
Initial Contract Term: 09/01/2024 – 08/31/2025
Year 2 Coverage: 09/01/2025 – 08/31/2026 Year 3 Coverage: 09/01/2026 – 08/31/2027 Year 4 Coverage: 09/01/2027 – 08/31/2028 Year 5 Coverage: 09/01/2028 – 08/31/2029
Location: Laboratory Building, Room 621, 1100 W 49th St, Austin, TX, 78756.
Bid must be all-inclusive, including any necessary repair, parts, labor, loaner equipment, and travel.
The annual service agreement must include:
Perform one (1) scheduled preventative maintenance visit. Preventative maintenance must be performed according to the manufacturer’s specific maintenance requirements and/or recommendations.
Provide and one (1) emergency service on-site visit. On-site corrective maintenance must be within 3 business days.
Perform routine maintenance/verification of instrument performance to assure accuracy and minimize downtime.
Provide online and phone technical support/troubleshooting from at least 8AM-5PM, Monday through Friday. Priority status for technical support inquiries.
Conducts on-site service when troubleshooting via phone does not resolve the issue.
Must be on-site within 3 business days.
Any and all parts must be repaired or replaced, as needed. Parts must be factory-certified parts.
Computer purchased from Skalar which is required for the operation of the system must be covered under this agreement.
Exhibit F Scope of Work Service Agreement for Skalar Cyanide, Nitrate/Nitrite and Silica Analyzer Instrument
Provide and maintain software updates and notifications to this equipment.
In order to maintain equipment warranties, a manufacturer-trained service engineer must perform all maintenance and repairs, as well as updates to proprietary software.
Calibration/Certificate of Performance The DSHS Laboratory requires calibration and certification to maintain regulatory compliance.
Contractor to verify that each piece of analytical instrumentation is performing to factory specifications and within 5 business days provide the following documentation:
• Provide a Service Report with complete documentation of service performed and measurements/readings, date of service, technician name, testing range before and after.
• Issue Certificate of Instrument Performance for each instrument that successfully passes final testing.
Advanced Maintenance Perform advanced maintenance services according to manufacturer’s recommendations, including in-depth systems diagnostics to detect and prevent potential issues that can degrade performance or reduce the life of the instruments.
Repairs Contractor is expected to maintain communication with DSHS and coordinate scheduling in order to minimize the impact to processes and operations when the equipment requires repair or maintenance.
Contractor must dispatch a service engineer trained in the operation of this exact equipment.
In the instance when the equipment must be sent off-site for repairs, DSHS will incur no additional cost if unable to repair on site. Upon request by DSHS, contractor must provide a loaner instrument must be provided within a timeframe agreed upon by DSHS and the contractor.
File details come from the government source that posted it. Updated .