ESBD_357337_1713980600886_IW181485.pdf

This document is a solicitation for a contract opportunity issued by the Texas Department of Information Resources (DIR) for Information Systems Support Services. The solicitation seeks bids from qualified vendors to provide a broad range of information systems support services, including help desk support, desktop support, server administration, and network management. The services will be provided to various Texas state agencies and other authorized entities on an as-needed basis. The initial contract term is for five (5) years with options to renew for up to three (3) additional one-year periods. Responses are due by 2:00 PM CT on June 28, 2022. A mandatory pre-bid conference will be held on June 14, 2022 and the anticipated contract start date is September 1, 2022.

Pricing for the services will be based on a fixed hourly rate structure, with the option for vendors to propose discounted rates for larger task orders. The solicitation is open to all qualified vendors, with no set-aside requirements. The current incumbent vendor is unknown. Funding for the contract will be provided by the participating state agencies and entities as they utilize the services under the contract.