ESBD_357103_1713890735182_Exhibit E Telecommunication Parts SOW.pdf

NORTH TEXAS STATE HOSPITAL

Exhibit E - SCOPE OF WORK (Zone 4)

HHS0014617

Term: Date of Award through 08/31/2024 on as needed basis

North Texas State Hospital is requesting to establish a blanket Purchase Order (PO) for telecommunication parts such as Cat6 plenum-rated cable, RJ45s, keystone jacks, raceway enclosures, junction boxes, etc.

Would include but not be limited to:

• The Contractor shall provide- a blanket requisition for telecommunication parts such as Cat6 plenum-rated cable, RJ45s, keystone jacks, raceway enclosures, junction boxes, etc.

• The Contractor shall respond accordingly to service calls and emergency calls from North Texas State Hospital and shall perform all steps necessary to protect persons and property from risk of harm.

• The Contractor shall provide any emergency repairs as stated related to weather or natural disaster recovery work as assigned by North Texas State Hospital in accordance with this scope of work.

• The Contractor shall sign in at the Security Gate and the Maintenance Engineer’s

Office upon every visit to the campus and also comply with any and all rules and safety requirements set forth by North Texas State Hospital or other Federal, state, and local laws or ordinances and permits, while on Campus.

• The Contractor shall provide a trained crew that is knowledgeable and skilled, as based on this scope of work.

• The Contractor shall answer all calls in the allotted times below. If the Contractor does not answer in the allotted time below, North Texas State Hospital may choose to engage other parties to answer the call. The contractor shall absorb any differences in cost if the state engages another party to respond to a call.

- Non-emergency service call (within twenty-four (24) business hours of notification or an agreeable time that is acceptable to North Texas State Hospital’s Maintenance Department.)

- Emergency service call (Within four (4) business hours of notification.)

- Entrapment service call (Within one and a half (1.5) hours of notification.)

NORTH TEXAS STATE HOSPITAL

Service Location Campus location is:

Wichita Falls Campus 6515 Kemp Blvd.

Wichita Falls TX 76308

During the contract period, North Texas State Hospital reserves the right to add or delete service locations during the period covered by any resulting contract.

Hours and Days Services are to be performed North Texas State Hospital’s Telecommunications Department regular business hours are:

Monday – Friday, 8 am to 5 pm (Exception is the designated holidays recognized by the State of Texas). Should work be performed outside of normal working hours without the approval of North Texas State Hospital, then Contractor shall be performing such work at NO additional expense to North Texas State Hospital or the HHS agency.

Service Calls, Call Backs, Unperformed Service If services/goods have not been received to a satisfactory resolution, payment will be withheld until services/goods are received and comply with this scope of work.