Enclosure_2_Sample_Exhibit_E_-_Corporate_Compliance_Code_of_Conduct_(Third_Parties).pdf
PDF 33 KB Posted
- Attached to
- Overpayment Resolution Services
- Solicitation number
- 66000-2526-225
- Issued by
- San Mateo County, San Francisco City, California
About this file
This is a Corporate Compliance Code of Conduct exhibit document for third-party contractors working with San Mateo Medical Center (SMMC), a public hospital and clinic system in San Mateo County, California. The document outlines mandatory compliance requirements for all contractors engaged in the Overpayment Resolution Services contract (RFP No. 66000-2526-225). Contractors must commit to full compliance with all Federal, State, and governmental health care program requirements, including accurate submission of claims and reports such as Disproportionate Share Hospital (DSH) payment information. The contract term is five years with no specified renewal options. Contractors are required to report suspected violations of Federal health care program requirements within fifteen days of discovery and may use the SMMC Disclosure Program by contacting the Compliance Hotline at (800) 965-9775. The RFP was released on November 17, 2025, with proposals due by 1:00 pm on December 19, 2025. No pre-proposal conference or site visit is scheduled.
Contractors must comply with strict ethical standards prohibiting the offering, giving, or acceptance of kickbacks, bribes, payments, gifts, or things of value in relation to business or regulatory relationships. Contractors are responsible for acquiring sufficient knowledge to recognize compliance issues applicable to their duties and must cooperate fully in audits conducted by outside agencies regarding Federal and State regulations, accreditation standards, and SMMC system-wide policies. SMMC is committed to non-retaliation and will maintain confidentiality and anonymity for disclosures made through proper channels. Non-compliance with these requirements or failure to report violations may result in contract termination and other penalties permitted by law. Authorized contractor representatives must sign the Code of Conduct acknowledging receipt, understanding, and commitment to compliance. The solicitation includes multiple compliance requirements beyond this code, including HIPAA Business Associate regulations, Section 504 accessibility compliance, and living wage ordinance standards.
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EXHIBIT E
CORPORATE COMPLIANCE SMMC CODE OF CONDUCT (THIRD PARTIES)
Contractor recognizes and is fully dedicated to advancing SMMC’s commitment to full compliance with all Federal, State, and other governmental health care program requirements, including its commitment to prepare and submit accurate claims consistent with such requirements.
Contractor will comply with all Federal, State or other governmental health care program requirements.
Contractor, to the extent its contractual duties require it to submit the reports covered in this paragraph, will promptly submit accurate information for Federal health care cost reports including, but not limited to, the requirement to submit accurate information regarding acute available bed count for Disproportionate Share Hospital (DSH) payment.
Contractor will report to the SMMC Compliance Officer any suspected violation of any Federal health care program requirements within fifteen (15) days of discovery of the violation.
Contractor has the right to use the SMMC Disclosure Program by calling the Compliance Hotline at (800) 965-9775 or reporting incidents directly to the Compliance Officer. SMMC is committed to non-retaliation and will maintain, as appropriate, confidentiality and anonymity with respect to such disclosures.
Contractor understands that non-compliance with Federal and State health care program requirements, and failing to report any such violations, could result in termination of the Agreement and/or any other penalties as permitted by law.
Contractor is responsible for acquiring sufficient knowledge to recognize potential compliance issues applicable to the duties outlined in the Agreement and for appropriately seeking advice regarding such issues.
Contractor will not offer, give, or accept any “kickback,” bribe, payment, gift, or thing of value to any person or entity with whom SMMC has or is seeking any business or regulatory relationship in relation to said business or regulatory relationship (other than payments authorized by law under such relationships). Contractor will promptly report the offering or receipt of such gifts to the SMMC Compliance Officer.
Contractor will not engage in any financial, business, or other activity which may interfere or appear to interfere with the performance of the duties under the Agreement or that involve the use of SMMC/County property, facilities, or resources.
Template Version December 2, 2016 1
Contractor will cooperate fully and honestly in the event that SMMC and/or County is audited by an outside agency including, but not limited to, compliance audits regarding enforcement of Federal and State regulations, any applicable accreditation standards, and/or SMMC system-wide policies.
TO REPORT VIOLATIONS,
CALL THE COMPLIANCE HOT LINE: (800) 965-9775
Contractor, in executing this Agreement, certifies that an authorized representative has received this Code of Conduct, understands it, has authority to commit Contractor to this Code of Conduct, and has committed Contractor to comply with this Code of Conduct.
Template Version December 2, 2016 2
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