EMD Statement of Work.pdf
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This Statement of Work (SOW) details the requirements for the Wright-Patterson Air Force Base Fire Department to migrate from a paper-based to a digital, cloud-based Emergency Medical Dispatch (EMD) and Emergency Fire Dispatch (EFD) system. The project involves implementing a comprehensive digital system with three concurrent EMD/EFD positions, training and certification for up to 15 personnel (10 EMD/EFD personnel, 3 instructors, and 2 program management staff), and locally configured EMD and EFD guidecards.
Key deliverables include a cloud-based EMD/EFD program, training in software use and maintenance, all necessary training materials, and post-training support. The training will adhere to the NHTSA National Standard Curriculum and ASTM International standards, with successful completion determined by passing required examinations and practical assessments. The Wright-Patterson Air Force Base Fire Department will provide computer systems with internet access and designate a Medical Director for program oversight, while the vendor will be responsible for developing and implementing the comprehensive EMD/EFD system and training program.
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| File | Type | Posted |
|---|---|---|
| single_source_justificationEMD_signed 7.1.2025._Redacted.pdf |
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STATEMENT OF WORK
788 CES/CEXF Digital Emergency Medical Dispatch (EMD) / Emergency Fire Dispatch (EFD) System
DESCRIPTION OF SERVICES
This Scope of Work Statement (SOW) outlines the requirements for the migration of Wright-Patterson Air Force Base (WPAFB) Fire Department’s Emergency Communication Center from a paper/card base system to a digital, cloud-based system based on local protocol. This migration is crucial for enhancing the effectiveness and efficiency of emergency medical response by enabling telecommunicators to use a digital based process to provide pre-arrival medical instructions.
OBJECTIVES
Deliver a digital, cloud-based system accessible on Government system through approved web browser to enable telecommunicators to accurately assess medical emergencies, prioritize calls, dispatch appropriate resources, and provide pre-arrival medical instructions using digital Emergency Medical Dispatch (EMD) and Emergency Fire Dispatch (EFD) guidecards.
Equip telecommunicators with the knowledge and skills to effectively utilize a cloud-based EMD/EFD system based on the NHTSA National Standard Curriculum, and compliant with ASTM International standards.
Certify successful participants as certified EMD/EFDs and/or EMD/EFD Instructors.
Establish a foundation that meets all standards for a locally controlled and sustainable EMD/EFD program.
Ensure protocols meet all NHTSA National Standards and ASTM International Standards.
Maintenance of cloud-based system over the life of the contract.
SCOPE OF WORK
Delivery of EMD/EFD Course: Provide a course covering the core principles of EMD/EFD, including call taking, dispatching, pre-arrival instructions, and the use of digital guidecards customized for Wright-Patterson Air Force Base.
Delivery of EMD/EFD Instructor Course: This course will prepare selected individuals to become certified EMD/EFD Instructors, enabling Wright-Patterson Air Force Base fire department to maintain and deliver the EMD/EFD program internally.
Provision of Training Materials: Provide all necessary training materials, including student manuals, instructor guides, and locally configured EMD/EFD guidecards.
Certification: Certify successful participants upon completion of the respective courses.
Program Implementation Support: Provide guidance and support to the client in implementing and maintaining a locally controlled EMD/EFD program.
DELIVERABLES
The vendor will provide:
- Cloud-based EMD/EFD program.
o 3 concurrent EMD/EFD positions.
- EMD/EFD training for designated personnel.
o Certification for EMD/EFD personnel.
Up to 10 individuals.
o Certification for EMD/EFD instructor(s).
Up to 3 individuals.
o Certification for EMD/EFD program management.
Up to 2 individuals.
- Locally configured EMD guidecards.
o 1 set
- Locally configured Emergency Fire Dispatch (EFD) guidecards.
o 1 set
- Training in software use and maintenance.
- All necessary training materials.
- Post-training support and consultation as needed.
The Government will provide:
- Computer systems with commercial internet access.
- Local medical direction for approval of program and continual medical oversight.
PERFORMANCE STANDARDS
All training will be conducted by certified instructors.
Training will adhere to the NHTSA National Standard Curriculum for EMD and comply with all applicable ASTM International standards.
Training will incorporate Wright-Patterson Air Force Base’s specific local protocols and procedures.
Successful completion of the courses will be determined by passing the required examinations and practical assessments.
MEDICAL OVERSIGHT
Wright-Patterson Air Force Base Fire Department acknowledges the requirement for medical oversight of the EMD program and will designate a qualified Medical Director to oversee the medical aspects of the program, including training and protocol development, as required by the vendor and regulatory standards.
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