EFO_SPS_Level_2-3_Help_Desk.pdf

DEFENSE LOGISTICS AGENCY

DLA CONTRACTING SERVICES OFFICE - PHILADELPHIA

700 ROBBINS A VENUE

PHILADELPHIA, PENNSYLVANIA 19111-5092

JUSTIFICATION FOR AN EXCEPTION TO FAIR OPPORTUNITY

(FAR 16.505(b)(2))

Upon the basis of the following justification, I hereby approve the issuance of the contractual action described below using an exception to fair opportunity, pursuant to the authority cited herein.

1. IDENTIFICATION OF AGENCY AND CONTRACTING ACTIVITY:

Requiring Activity:

Defense Logistics Agency (DLA) 8725 John J. Kingman Road Fmi Belvoir, Virginia 22060-6221 Standard Procurement System (SPS) Office, J62C

Contracting Activity:

DLA Contracting Service Office - Philadelphia 700 Robbins Avenue Philadelphia, PA 19111-5092

2. NATURE AND DESCRIPTION OF THE ACTION BEING APPROVED:

Pursuant to FAR l 6.505(b )(2)(i)(B), the action being approved is an exception to the fair opportunity process. This justification authorizes the use of other than full and open competition to award a Firm-Fixed Price task order for a full service Level 2/3 Help Desk, which supports the worldwide contracting community, utilizing the Standard Procurement System (SPS). The acquisition will be a sole source award under the J6 Enterprise Technology Services (JETS) contract vehicle

3. A DESCRIPTION OF THE SUPPLIES OR SERVICES REQUIRED TO

MEET THE AGENCY'S NEEDS/ESTIMATED DOLLAR AMOUNT:

DLA has a requirement to continue providing a full service Level 2/3 Help Desk, and supporting web-based services, that provide technical research, advice, and assistance to the worldwide contracting community utilizing the SPS family of products. The current Level 2/3 Help Desk

21Page provides support to around 27,000 worldwide users. The SPS product family, supported by the Help Desk includes, but is not limited to, the following:

• Currently deployed versions of the PD2 application

• The PD2 Adapter

• PD2 Archiving Utility

• PD2 Document Transfer Utility

• FPDS Engine

• SAM Vendor Sync

• Procurement Data Standard (PDS) Extract Utility

• Procurement Data Standard (PDS) Punch-out Utility

• Sybase

• webMethods

In addition, since SPS supports a worldwide contracting community, the Help Desk supp01is and maintains the common access point (website) that provides additional Help Desk resources, provides timely program information, and acts as a repository for product updates, maintenance and service releases. This website hosts many artifacts and information used to aid in responding to Help Desk reported issues.

This will be firm-fixed price task order with a 12-month base period and two 12-month option periods.

4. IDENTIFICATION OF THE EXCEPTION TO FAIR OPPORTUNITY (SEE FAR

16.505(b}(2)) AND THE SUPPORTING RATIONALE, INCLUDING A

DEMONSTRATION THAT THE PROPOSED CONTRACTOR'S UNIQUE

QUALIFICATIONS OR THE NATURE OF THE ACQUISITION REQUIRES USE OF

THE EXCEPTION CITED:

Per FAR 16.505(b )(2)(i)(B, an exception to the fair opportunity process is justified because only one awardee (CACI) is capable of providing the supplies and services required at the level of quality required because the supplies or services ordered are unique and highly specialized.

The core software underlying SPS, which is the Frocurement Desktop - Defense (PD2), is a COTS product developed and owned by CACI (formerly American Management Systems) under commercial investment. CACI retains the data rights to theSPS software and owns the source code. Access to the system's source code or database design is often needed to research and resolve Help Desk issues. In addition, certain support provided by the Level 2/3 Help Desk, such as providing system scripts to solve complex user help desk issues and providing system workarounds, requires access to data and source code only available to CACI, as well as knowledge of the database design of their proprietmy software. CACI provides some Help Desk scripts that manipulate data in the databases and require database design knowledge, and

Source Selection Information See FAR 2.102 and 3 .104